TDR Bridal Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
172 reviews
Recommended by 98% of couples
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Quality of the service 4.9 out of 5 rating4.9
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
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Featured
Lucy Sent on 05/05/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
TDR made my journey, as a disabled (wheelchair user) bride, beyond anything I could’ve ever imagined or hoped for.
I recently visited TDR with the hope of finding my wedding dress. I had looked at many online, but not visited any bridal shops. I made TDR my first stop purely because I was so blown away by the inclusivity displayed on their stand at the national wedding show; they had a mannequin in a wedding dress, sat in a wheelchair amongst all the other mannequins. In fact, they were the only stand with a mannequin that represented me! As you can imagine, this immediately made me smile and I just knew they were the place to go, being a wheelchair user myself.
In terms of my access, TDR have step free access, space to wheel around the shop in order to look at dresses, fitting rooms big enough to wheel into (though I did not, as I am able to walk a little), and a bathroom I could use too! All things one would think are easy to find, but sadly that is not always the case. As a wheelchair user I needed a dress that would work with my (manual rigid frame/active user) wheelchair. I had always said my “dream” dress, if I wasn’t a wheelchair user, would be very different to the dress I would need to have. My “dream” dress was something somewhat fitted at the bust but not overly fitted on my hips, with quite a lot of body to it and a large train - you know the type, a very ‘princessy’ dress! I’d decided already that I wanted to try on a dress of that style even though I knew it was not at all practical or doable. I suppose it was to ‘confirm’ that it definitely wouldn’t work with my wheelchair, and to see what I would look like in said dress too. Paige didn’t mind helping with that at all. My “practical” dress needed to be something not overly fitted, with a little train but not too much train, that did not get caught in my front casters/wheels, could be managed sitting down, was comfortable both sat down and stood up, and was flattering when sat down. I expected it would be very difficult to find the dress, and I expected that I would have to compromise quite a lot on the dress due to the natural practicalities and requirements that come with being a wheelchair user bride.
On the day of my appointment, we arrived at the shop and it was just so beautiful! We were struggling to take a photograph in the beautiful pink floral phone box outside, when a lovely lady came out to take several photos for us. Upon entering the shop we were greeted warmly and picked drinks from their menu. The menu consisted of a variety of warm drinks, soft drinks, cocktails, gins etc. The bar area is beautiful, and the vibe of the whole shop is just so classy! It was clear they were very busy (we went on a Sunday, with a pre-booked appointment) however it didn’t feel at all busy; there was still more than enough room to look for what we wanted, and the way the room is divided means you never see any other bridal parties. There was no rushing, just a relaxed environment as if we were the only people in the shop.
We were allocated Paige to assist us with finding a dress. She, like all the other lovely ladies we spoke to, greeted us warmly. She asked questions about what I liked, didn’t like, looked over some of the screenshots I had taken and such. I listed so many things: I think I want sleeves, I don’t like totally strapless, nothing too boobsy, I don’t like blush colours, I like lace but not the big lace, I need it to be flowy and have a train but not a huge train etc. There was one particular dress I had looked at online and adored immediately - in fact, it was the only dress I loved every aspect of, and it was the only dress I had shown my mum that she loved too. All the other dresses I had screenshots of I liked an element of; I liked the long sleeves of some, I liked the capped sleeves on another, a sleeveless dress, the waist of another, the back of one, beading on one but not the dress itself, the top portion of another etc, but there was only one dress that I loved everything! Paige got that dress for me to try on, and let us look through all the dresses, with my mum and sister picking some to try. As we were looking, I was able to point out more things I liked and didn’t like which enabled Paige to pick some dresses for me too. She truly got my likes and dislikes and made some fantastic choices. I was by open to trying absolutely anything on.
I explained to Paige that I would like to try on the ‘dream’ dress, even though it was not possible to wear it. She understood completely and we picked one in that style and added it to the collection to try on. Armed with many, many dresses we set about trying them on! Paige asked what level of support I needed from her in terms of mobility needs, and was absolutely fantastic the whole time. She supported me into the dresses, kept me balanced when I got a bit wobbly and was just fabulous on the whole! The first dress I tried on obviously had to be the one I had looked at online, and my god it did not disappoint! It was so comfortable from the moment I stepped into it, it was classic, elegant and just looked incredible. The beading wasn’t scratchy, when I moved my arms back and forth it was still very comfortable and the dress didn’t feel heavy at all. In fact, I loved it so much I didn’t even notice it wasn’t the colour I wanted! We then tried on a similar dress which had a more bardot neckline, it was absolutely lovely but just not comparable to the first dress, and the beading was very scratchy under my arms which meant as I wheeled around my arms would get rubbed sore, something the first dress did not do.
We sailed through many other dresses (I believe I tried on 13 dresses in total) - unsure of some, liking others but none ever coming close to the first dress. Having been so sure I wanted sleeves I tried a long sleeved dress on early on into the process, I quickly realised a sleeved dress did not suit my body type at all. And then I tried on the big “dream” dress, it was HUGE! The train was magnificent; a gorgeous A-line dress with some lovely detailing, a mix of delicate lace and beading, but as expected it was not at all practical - as I sat down in my wheelchair, I looked like I was levitating as my wheelchair disappeared entirely underneath the poofy dress! It was not very flattering on my figure, either. This is why it is so hugely important to try absolutely everything on, even the dresses you pick up and think “I’m not too sure” need to be tried on as they look vastly different on the body than they do on the hanger. As it turned out, wheelchair or no wheelchair, it actually was never really my “dream” dress after all.
My dream dress was the first dress. The way I felt it in, the way it fitted me, the style, the detailing, it was just perfect. I felt like that dress was made for me. It was an easy yes to the dress! Following the “yes”, and a few tears, Paige picked out two different veils to try; a cathedral length and a shorter length with beading around the edge that complimented the dress to perfection. Trying the dress on with the beaded veil really brought it all to life. We picked some of the beautiful accessories to go in my hair above the veil, there are so many truly beautiful options to try! I know it’s going to be so hard to pick which one to wear!
After getting changed into my clothes again Paige brought over some ivory material and placed it behind the beadwork of my dress to show us what it would look like ivory on ivory, instead of ivory on blush. I had entirely forgotten that I’d told her I didn’t like the blush colour dresses, it seems I loved the dress so much I failed to even see it was the blush colour! But Paige didn’t forget, because she really listened to every little details. Everything I said, she absolutely took onboard. She encouraged me to see how each dress felt sitting as well as standing. As a wheelchair user I find quite often that the fit of a dress stood up is very different to the fit of it sat down, which means getting the correct size is so important.
As I’m getting married on a cruise ship, we decided it would be best for the dress to be packed into a box for travellin instead of a bag. After the wedding, the dress will go back to TDR for a professional clean, any small cosmetic damage will be fixed, and then the dress will be packaged away in a box to preserve it. There are various packages you can pick depending on your needs, we went with the “deluxe destination package”. I was given a lovely box containing some gifts from TDR. A cute ‘bride’ headband, a TDR ceramic mug, a travel coffee cup, notebook, pen, tissue and satin eye mask, along with some important information in the ‘order of service’ booklet which answers any and all questions you may have; all of which presented in a lovely TDR gift box. It was such a lovely touch!
On the way out, we got to take some more photographs. This time in front of the beautiful flower arch, holding the “I’m a TDR bride” sign. There is also an area, behind a Perspex screen, to pull a confetti cannon and get some lovely photos there too. They have put so much thought into making the entire day an experience, and it shows.
As it was estimated my dress would arrive in store in 6 months I moved on to planning some of the other details. And then I got a text to say my veil arrived four days after ordering it - how exciting! And to my absolute surprise, my dress arrived at the shop just eleven days after ordering it!! I was shocked, but very happy as I was dying to see what it looked like in the ivory colour I had chosen! It was so hard to picture it without ever seeing the ivory/ivory colour way. I booked a date within the 10 days specified in the email (it is advised to go within 10 days just in case anything wasn’t quite right with with the dress), and was SO excited to see my dress on.
The moment Paige unzipped the bag I knew I had made the right decision in changing the colour of the dress. It was beyond anything I could’ve ever imagined. It looked like a completely different dress, the detailing popped so much more - it was just stunning; the way the light hit the beading made it stand out so much, even though it was now ivory on ivory. Nothing was blended in, and the colour of the dress suited my skin tone far more too. As the sample dress I had tried on before was too big meaning it needed to be clipped to make it fit, a lot of the detailing on the back of the dress got lost. Trying it on this time, now that it pretty much fit me, I fell in love with the back of the dress so much. It is stunning. The level of detailing on the back is beautiful. I cannot believe how insanely gorgeous the back is, and that I didn’t really notice it too much the first time! The dress came with a little piece of material with the beadwork on in case I wanted a modesty panel sewing in, however as the dress is so detailed and has a high lace & beaded neckline, I don’t feel you’re immediately drawn to the plunging cleavage on it the dress. Paige suggested I wrap it round my bouquet instead which is an incredible idea and definitely something I will be doing! Again, they truly think of all the little details.
A few days after ordering my dress, it suddenly occurred to me that I had never asked about bra options. I realised that as my dress has a plunging neckline and a sheer back, I cannot wear a bra. I posted in the TDR Bride Facebook group asking for recommendations for stick on bras and such, I received several recommendations of things to try, such as tape, which I have ordered, and one of the lovely seamstresses reached out to me by DM to let me know they can sew in some cups or cut up one of my bras to sew into the dress. This put my mind at ease immediately. I really appreciated her taking the time to go over the options with me.
I truly thought finding the right dress would be so difficult and frustrating, so much so we started our search 16 months before the wedding because we felt sure we would need extra time to travel around to various places. But it wasn’t difficult, and it wasn’t frustrating either. In fact, I don’t feel I had to compromise one bit on my dress, which is huge really. I expected this process to be the one thing that made me think “I wish I wasn’t in a wheelchair”. That never happened, I simply found the most perfect dress and had the most wonderful day from start to finish. There is so much variety, and so many different dresses to try on at TDR that I cannot imagine how one could ever leave without finding a dress! They have something for everyone, regardless as to what style you want, and what your needs are.
TDR made the process of finding the perfect dress feel just the same for me as every other (non-disabled) bride, and I will forever treasure that. They don’t just care about inclusivity on a surface level as a box ticking exercise, it is something that is evidently very important to them - and I felt that from start to finish. I couldn’t have dreamed of a more perfect moment to share with my mum and sister. The memories we made will last a lifetime, all three of us left there so happy having had a truly magical day.
I have my alterations appointment ready for next year, and I just feel so reassured that they’re going to do a wonderful job. I have absolutely no concerns whatsoever about anything relating to my dress, I just know I’m in safe hands with TDR. I cannot recommend TDR more highly.
Whether you’re a disabled bride or not, make TDR your first stop on the wedding dress buying journey because they really are phenomenal. But if you’re a disabled bride, just know that TDR have got you - you’ll be in safe hands every step of the way.TDR Bridal's reply:
oh Lucy! Reading this is just wonderful. We really appreciate your truthful and honest feedback about your experience with TDR. Its so important to us that everyone who enters TDR feels looked after, cared for, included and not to made felt 'different' but to be made to feel special, unique and loved. We love our TDR Bride community and love that our beautiful brides can support each other and ask questions any time of the day! We feel honoured that you chose TDR and we cant wait to be on the rest of this journey with you, you are going to make the most beautiful bride xxxxx -
Quality of the service
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Alice Sent on 12/11/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best experience
I originally went with the intention of continuing to look elsewhere and ended up buying on the day!
They make you feel so special, and what I loved is that Faye wouldn’t show me anything above my budget unless I okay’d it, which I think means a lot (aka they will actually find you something in your budget and not just try to sell you!)
Purchased a package which made life so much easier with them storing it and not having to think about cleaning. They keep you soooo informed throughout, it was actually stress free
The Facebook community is also great to be in too if you purchase from here! -
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Oakley J. Sent on 12/11/20254.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Incredible!
I went to TDR Bridal after a few very unsuccessful dress try ons. I never thought I'd find the dress that I had in my dreams for so long, but it turned out I didn't need to. Sophia was amazing with me; patient, chatty and great at listening to me. And then she went bold and told me to try on the dress that became mine forever!! It was magical. Turned out to be nothing like what I thought I wanted and that's what you get at TDR. You get women who listen to you, and know the wedding dresses they stock inside and out to make sure they find you the most beautiful dress for your big day, even if it's nothing like you imagined. I had several try ons, friends & family visits and the attention I received was phenomenal. Everyone was so lovely and I felt truly beautiful. Every bride needs to start their journey here, so you can save precious time doing one of the other million jobs on your wedding list!! -
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Emily Sent on 09/10/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dream dress!
So I had a bit of dress drama, I bought a dress (not through TDR) far in advance on the cheap, decided I hated it and then 4 months before my wedding decided I needed a different dress. I searched throughout the whole country, and landed on TDR because of their amazing stock of dresses, a lot of which I hadn’t seen anywhere else.
It was a bespoke, luxurious service from start to finish, they answer the phone straight away, appointments don’t feel rushed, they offer amazing finance packages which I needed. The seamstress was INCREDIBLE.
I managed to find my dream dress and veil, and the dress fit like a glove on my wedding day.
Not to mention they have lovely coffee and cocktails.
Thank you TDR!
Xxx-
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Priya Sent on 05/10/20254.8 out of 5 rating4.8-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful Dresses
The experience was very pleasant, we had our own designated area for us, we enjoyed the drinks provided during our visit. Chelsea has a very good eye for dresses and after I tried on the ones I thought I'd want, she came out with a stunning dress that captured the elegance and uniqueness that I wanted from my dress. She found a stunning Justin Alexander dress with a detachable skirt.
We bought the dress but after leaving the shop, we received a call as the dress and skirt had been priced separately, but they hadn't been aware. This took the dress out of my budget. TDR offered some discount to try to help, the dress still ended up being over budget, but I appreciated their effort.
The team doing the dress alterations were very helpful, It was possible to make as many appointments as you wanted to try on the dress. It was beautifully steamed and ready for the wedding. -
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Nicola Sent on 27/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience and more than happy
I had the most incredible experience finding my wedding dress, and I cannot recommend them highly enough. From the very first appointment, the staff were warm, professional, and attentive, making me feel completely comfortable and cared for throughout the entire process. Every fitting was handled with such expertise, and I could tell how much pride they take in making sure everything is absolutely perfect. On my wedding day, the dress was beyond anything I could have imagined—it fit like a dream, was beautifully made, and made me feel so confident and truly beautiful. When I walked down the aisle, everyone was in tears, and I know the dress played a big part in creating that unforgettable moment. It was perfect in every way!
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Kimberley Sent on 17/09/20254.8 out of 5 rating4.8
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Absolutely stunning dress and service
I had a wonderful experience with TDR - I was a little worried initially because I got married on short notice (6 months) and was told by my stylist that there would be limited dresses available. But my stylist worked with me to still find my dream dress. I tired a few on and she could just tell by my reactions and comments exactly what I needed; (more than I knew myself) and she suggested we try a style that was not on my radar but turned out to be perfect. I had so many compliments on my wedding day. My seamstress appointments were a dream as well - the staff are so lovely and calming and professional. It is expensive but you get what you pay for for outstanding quality.TDR Bridal's reply:
Thank you so much for taking the time to share your experience with us! We're so happy to hear that, even with the short timeframe, you found your dream dress — and that our team was able to support you every step of the way.
It’s always amazing when a dress you didn’t expect turns out to be the one, and your stylist will be thrilled to know she helped guide you to that perfect moment. We're also so glad your seamstress appointments were smooth and enjoyable — our alterations team really are the best at what they do!
Thank you again for your kind words and trust in us. Hearing that you felt confident and received so many compliments on your big day means the world to us. Wishing you a lifetime of love and happiness! ✨
Love,
The TDR Team x -
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Gracie Sent on 14/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Dream Dress!
The staff at TDR are amazing. They are so attentive. They go above and beyond to help you find your dream dress. I have had such an amazing experience with them. I came in to try my wedding dress and was seen by Daisy. She was so lovely and really helped me invision how my dress will look on our day. I can't recommend them enough! Thank you TDR! -
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Laura Sent on 05/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
I had an amazing experience at TDR, I first heard of them when I attended the wedding show in Birmingham and was advised I would get 10% off my dress if I booked my appointment at the wedding show. I really and truly had the full dream wedding dress shopping experience. From the pink decor to the cocktails and the amazing staff and great range of dresses to the ‘I said yes to the dress sign’ you were made to feel so special. Ellie was really patient with me and helped me pick the perfect dress, we tried on maybe 10 different dresses and she really listened to what I did and didn’t like on each dress and came up with the perfect dress for me! It was perfect, I had so many compliments and I’m so glad I went for it.
The seamstress (Sarah I think) was also incredible and really put so much time into making my dress fit me perfectly, taking the whole thing apart and putting it back together again.
Collection and drop off was also incredibly easy and everyone was so helpful.
There were little complimentary gifts along the way too which just added to the luxurious feel of the experience.
Couldn’t recommend more, perfect from start to finish!TDR Bridal's reply:
Thank you so much for your amazing review! 💖 We’re thrilled to hear your experience at TDR was everything you hoped for — from the wedding show to finding the dress and all the special touches along the way.
Ellie and Sarah will be so happy to hear your kind words — they’re both truly amazing at what they do! We’re so proud to have been part of your bridal journey and are overjoyed that you felt so special from start to finish.
Wishing you all the love and happiness ✨
Love,
The TDR Bridal Team xx -
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Grace Sent on 18/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Experience
TDR was the final bridal shop I visited before I found my dream dress and it was by far the best experience. The team are so welcoming and really make your appointment feel like a special occasion. I had several appointments so that I could ensure that my mum and bridal party could share in the experience. I highly recommend that you use the in-house seamstresses also - I had one fitting appointment and then when I tried the dress on it was absolutely perfect. Their skills are second to none!
I have never felt as incredible as I did on my wedding day and I have TDR to thank for that!-
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TDR Bridal's reply:
Thank you so much for your beautiful review! We’re absolutely thrilled to hear that TDR was the place where you found your dream dress and that your experience with us was so special. It means the world to know that you felt supported and celebrated throughout your appointments and we’re so glad your bridal party and mum could be part of the journey too. Our seamstresses will be over the moon to hear your kind words; they take so much pride in making sure every dress fits perfectly. Knowing you felt incredible on your wedding day is exactly why we do what we do. Thank you for trusting us with such an important moment. We wish you all the happiness in the world as you begin this next chapter! -
Quality of the service
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