TDR Bridal Reviews

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  Lucy D. Sent on 05/05/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  TDR made my journey, as a disabled (wheelchair user) bride, beyond anything I could’ve ever imagined or hoped for.

  I recently visited TDR with the hope of finding my wedding dress. I had looked at many online, but not visited any bridal shops. I made TDR my first stop purely because I was so blown away by the inclusivity displayed on their stand at the national wedding show; they had a mannequin in a wedding dress, sat in a wheelchair amongst all the other mannequins. In fact, they were the only stand with a mannequin that represented me! As you can imagine, this immediately made me smile and I just knew they were the place to go, being a wheelchair user myself.
  
  In terms of my access, TDR have step free access, space to wheel around the shop in order to look at dresses, fitting rooms big enough to wheel into (though I did not, as I am able to walk a little), and a bathroom I could use too! All things one would think are easy to find, but sadly that is not always the case. As a wheelchair user I needed a dress that would work with my (manual rigid frame/active user) wheelchair. I had always said my “dream” dress, if I wasn’t a wheelchair user, would be very different to the dress I would need to have. My “dream” dress was something somewhat fitted at the bust but not overly fitted on my hips, with quite a lot of body to it and a large train - you know the type, a very ‘princessy’ dress! I’d decided already that I wanted to try on a dress of that style even though I knew it was not at all practical or doable. I suppose it was to ‘confirm’ that it definitely wouldn’t work with my wheelchair, and to see what I would look like in said dress too. Paige didn’t mind helping with that at all. My “practical” dress needed to be something not overly fitted, with a little train but not too much train, that did not get caught in my front casters/wheels, could be managed sitting down, was comfortable both sat down and stood up, and was flattering when sat down. I expected it would be very difficult to find the dress, and I expected that I would have to compromise quite a lot on the dress due to the natural practicalities and requirements that come with being a wheelchair user bride.
  
  On the day of my appointment, we arrived at the shop and it was just so beautiful! We were struggling to take a photograph in the beautiful pink floral phone box outside, when a lovely lady came out to take several photos for us. Upon entering the shop we were greeted warmly and picked drinks from their menu. The menu consisted of a variety of warm drinks, soft drinks, cocktails, gins etc. The bar area is beautiful, and the vibe of the whole shop is just so classy! It was clear they were very busy (we went on a Sunday, with a pre-booked appointment) however it didn’t feel at all busy; there was still more than enough room to look for what we wanted, and the way the room is divided means you never see any other bridal parties. There was no rushing, just a relaxed environment as if we were the only people in the shop.
  
  We were allocated Paige to assist us with finding a dress. She, like all the other lovely ladies we spoke to, greeted us warmly. She asked questions about what I liked, didn’t like, looked over some of the screenshots I had taken and such. I listed so many things: I think I want sleeves, I don’t like totally strapless, nothing too boobsy, I don’t like blush colours, I like lace but not the big lace, I need it to be flowy and have a train but not a huge train etc. There was one particular dress I had looked at online and adored immediately - in fact, it was the only dress I loved every aspect of, and it was the only dress I had shown my mum that she loved too. All the other dresses I had screenshots of I liked an element of; I liked the long sleeves of some, I liked the capped sleeves on another, a sleeveless dress, the waist of another, the back of one, beading on one but not the dress itself, the top portion of another etc, but there was only one dress that I loved everything! Paige got that dress for me to try on, and let us look through all the dresses, with my mum and sister picking some to try. As we were looking, I was able to point out more things I liked and didn’t like which enabled Paige to pick some dresses for me too. She truly got my likes and dislikes and made some fantastic choices. I was by open to trying absolutely anything on.
  
  I explained to Paige that I would like to try on the ‘dream’ dress, even though it was not possible to wear it. She understood completely and we picked one in that style and added it to the collection to try on. Armed with many, many dresses we set about trying them on! Paige asked what level of support I needed from her in terms of mobility needs, and was absolutely fantastic the whole time. She supported me into the dresses, kept me balanced when I got a bit wobbly and was just fabulous on the whole! The first dress I tried on obviously had to be the one I had looked at online, and my god it did not disappoint! It was so comfortable from the moment I stepped into it, it was classic, elegant and just looked incredible. The beading wasn’t scratchy, when I moved my arms back and forth it was still very comfortable and the dress didn’t feel heavy at all. In fact, I loved it so much I didn’t even notice it wasn’t the colour I wanted! We then tried on a similar dress which had a more bardot neckline, it was absolutely lovely but just not comparable to the first dress, and the beading was very scratchy under my arms which meant as I wheeled around my arms would get rubbed sore, something the first dress did not do.
  
  We sailed through many other dresses (I believe I tried on 13 dresses in total) - unsure of some, liking others but none ever coming close to the first dress. Having been so sure I wanted sleeves I tried a long sleeved dress on early on into the process, I quickly realised a sleeved dress did not suit my body type at all. And then I tried on the big “dream” dress, it was HUGE! The train was magnificent; a gorgeous A-line dress with some lovely detailing, a mix of delicate lace and beading, but as expected it was not at all practical - as I sat down in my wheelchair, I looked like I was levitating as my wheelchair disappeared entirely underneath the poofy dress! It was not very flattering on my figure, either. This is why it is so hugely important to try absolutely everything on, even the dresses you pick up and think “I’m not too sure” need to be tried on as they look vastly different on the body than they do on the hanger. As it turned out, wheelchair or no wheelchair, it actually was never really my “dream” dress after all.
  
  My dream dress was the first dress. The way I felt it in, the way it fitted me, the style, the detailing, it was just perfect. I felt like that dress was made for me. It was an easy yes to the dress! Following the “yes”, and a few tears, Paige picked out two different veils to try; a cathedral length and a shorter length with beading around the edge that complimented the dress to perfection. Trying the dress on with the beaded veil really brought it all to life. We picked some of the beautiful accessories to go in my hair above the veil, there are so many truly beautiful options to try! I know it’s going to be so hard to pick which one to wear!
  
  After getting changed into my clothes again Paige brought over some ivory material and placed it behind the beadwork of my dress to show us what it would look like ivory on ivory, instead of ivory on blush. I had entirely forgotten that I’d told her I didn’t like the blush colour dresses, it seems I loved the dress so much I failed to even see it was the blush colour! But Paige didn’t forget, because she really listened to every little details. Everything I said, she absolutely took onboard. She encouraged me to see how each dress felt sitting as well as standing. As a wheelchair user I find quite often that the fit of a dress stood up is very different to the fit of it sat down, which means getting the correct size is so important.
  
  As I’m getting married on a cruise ship, we decided it would be best for the dress to be packed into a box for travellin instead of a bag. After the wedding, the dress will go back to TDR for a professional clean, any small cosmetic damage will be fixed, and then the dress will be packaged away in a box to preserve it. There are various packages you can pick depending on your needs, we went with the “deluxe destination package”. I was given a lovely box containing some gifts from TDR. A cute ‘bride’ headband, a TDR ceramic mug, a travel coffee cup, notebook, pen, tissue and satin eye mask, along with some important information in the ‘order of service’ booklet which answers any and all questions you may have; all of which presented in a lovely TDR gift box. It was such a lovely touch!
  
  On the way out, we got to take some more photographs. This time in front of the beautiful flower arch, holding the “I’m a TDR bride” sign. There is also an area, behind a Perspex screen, to pull a confetti cannon and get some lovely photos there too. They have put so much thought into making the entire day an experience, and it shows.
  
  As it was estimated my dress would arrive in store in 6 months I moved on to planning some of the other details. And then I got a text to say my veil arrived four days after ordering it - how exciting! And to my absolute surprise, my dress arrived at the shop just eleven days after ordering it!! I was shocked, but very happy as I was dying to see what it looked like in the ivory colour I had chosen! It was so hard to picture it without ever seeing the ivory/ivory colour way. I booked a date within the 10 days specified in the email (it is advised to go within 10 days just in case anything wasn’t quite right with with the dress), and was SO excited to see my dress on.
  
  The moment Paige unzipped the bag I knew I had made the right decision in changing the colour of the dress. It was beyond anything I could’ve ever imagined. It looked like a completely different dress, the detailing popped so much more - it was just stunning; the way the light hit the beading made it stand out so much, even though it was now ivory on ivory. Nothing was blended in, and the colour of the dress suited my skin tone far more too. As the sample dress I had tried on before was too big meaning it needed to be clipped to make it fit, a lot of the detailing on the back of the dress got lost. Trying it on this time, now that it pretty much fit me, I fell in love with the back of the dress so much. It is stunning. The level of detailing on the back is beautiful. I cannot believe how insanely gorgeous the back is, and that I didn’t really notice it too much the first time! The dress came with a little piece of material with the beadwork on in case I wanted a modesty panel sewing in, however as the dress is so detailed and has a high lace & beaded neckline, I don’t feel you’re immediately drawn to the plunging cleavage on it the dress. Paige suggested I wrap it round my bouquet instead which is an incredible idea and definitely something I will be doing! Again, they truly think of all the little details.
  
  A few days after ordering my dress, it suddenly occurred to me that I had never asked about bra options. I realised that as my dress has a plunging neckline and a sheer back, I cannot wear a bra. I posted in the TDR Bride Facebook group asking for recommendations for stick on bras and such, I received several recommendations of things to try, such as tape, which I have ordered, and one of the lovely seamstresses reached out to me by DM to let me know they can sew in some cups or cut up one of my bras to sew into the dress. This put my mind at ease immediately. I really appreciated her taking the time to go over the options with me.
  
  I truly thought finding the right dress would be so difficult and frustrating, so much so we started our search 16 months before the wedding because we felt sure we would need extra time to travel around to various places. But it wasn’t difficult, and it wasn’t frustrating either. In fact, I don’t feel I had to compromise one bit on my dress, which is huge really. I expected this process to be the one thing that made me think “I wish I wasn’t in a wheelchair”. That never happened, I simply found the most perfect dress and had the most wonderful day from start to finish. There is so much variety, and so many different dresses to try on at TDR that I cannot imagine how one could ever leave without finding a dress! They have something for everyone, regardless as to what style you want, and what your needs are.
  
  TDR made the process of finding the perfect dress feel just the same for me as every other (non-disabled) bride, and I will forever treasure that. They don’t just care about inclusivity on a surface level as a box ticking exercise, it is something that is evidently very important to them - and I felt that from start to finish. I couldn’t have dreamed of a more perfect moment to share with my mum and sister. The memories we made will last a lifetime, all three of us left there so happy having had a truly magical day.
  
  I have my alterations appointment ready for next year, and I just feel so reassured that they’re going to do a wonderful job. I have absolutely no concerns whatsoever about anything relating to my dress, I just know I’m in safe hands with TDR. I cannot recommend TDR more highly.
  
  Whether you’re a disabled bride or not, make TDR your first stop on the wedding dress buying journey because they really are phenomenal. But if you’re a disabled bride, just know that TDR have got you - you’ll be in safe hands every step of the way.

  I recently visited TDR with the hope of finding my wedding dress. I had looked at many online, but not visited any bridal shops. I made TDR my first stop purely because I was so blown away by the inclusivity displayed on their stand at the national wedding show; they had a mannequin in a wedding dress, sat in a wheelchair amongst all the other mannequins. In fact, they were the only stand with a mannequin that represented me! As you can imagine, this immediately made me smile and I just knew they were the place to go, being a wheelchair user myself.
  
  In terms of my access, TDR have step free access, space to wheel around the shop in order to look at dresses, fitting rooms big enough to wheel into (though I did not, as I am able to walk a little), and a bathroom I could use too! All things one would think are easy to find, but sadly that is not always the case. As a wheelchair user I needed a dress that would work with my (manual rigid frame/active user) wheelchair. I had always said my “dream” dress, if I wasn’t a wheelchair user, would be very different to the dress I would need to have. My “dream” dress was something somewhat fitted at the bust but not overly fitted on my hips, with quite a lot of body to it and a large train - you know the type, a very ‘princessy’ dress! I’d decided already that I wanted to try on a dress of that style even though I knew it was not at all practical or doable. I suppose it was to ‘confirm’ that it definitely wouldn’t work with my wheelchair, and to see what I would look like in said dress too. Paige didn’t mind helping with that at all. My “practical” dress needed to be something not overly fitted, with a little train but not too much train, that did not get caught in my front casters/wheels, could be managed sitting down, was comfortable both sat down and stood up, and was flattering when sat down. I expected it would be very difficult to find the dress, and I expected that I would have to compromise quite a lot on the dress due to the natural practicalities and requirements that come with being a wheelchair user bride.
  
  On the day of my appointment, we arrived at the shop and it was just so beautiful! We were struggling to take a photograph in the beautiful pink floral phone box outside, when a lovely lady came out to take several photos for us. Upon entering the shop we were greeted warmly and picked drinks from their menu. The menu consisted of a variety of warm drinks, soft drinks, cocktails, gins etc. The bar area is beautiful, and the vibe of the whole shop is just so classy! It was clear they were very busy (we went on a Sunday, with a pre-booked appointment) however it didn’t feel at all busy; there was still more than enough room to look for what we wanted, and the way the room is divided means you never see any other bridal parties. There was no rushing, just a relaxed environment as if we were the only people in the shop.
  
  We were allocated Paige to assist us with finding a dress. She, like all the other lovely ladies we spoke to, greeted us warmly. She asked questions about what I liked, didn’t like, looked over some of the screenshots I had taken and such. I listed so many things: I think I want sleeves, I don’t like totally strapless, nothing too boobsy, I don’t like blush colours, I like lace but not the big lace, I need it to be flowy and have a train but not a huge train etc. There was one particular dress I had looked at online and adored immediately - in fact, it was the only dress I loved every aspect of, and it was the only dress I had shown my mum that she loved too. All the other dresses I had screenshots of I liked an element of; I liked the long sleeves of some, I liked the capped sleeves on another, a sleeveless dress, the waist of another, the back of one, beading on one but not the dress itself, the top portion of another etc, but there was only one dress that I loved everything! Paige got that dress for me to try on, and let us look through all the dresses, with my mum and sister picking some to try. As we were looking, I was able to point out more things I liked and didn’t like which enabled Paige to pick some dresses for me too. She truly got my likes and dislikes and made some fantastic choices. I was by open to trying absolutely anything on.
  
  I explained to Paige that I would like to try on the ‘dream’ dress, even though it was not possible to wear it. She understood completely and we picked one in that style and added it to the collection to try on. Armed with many, many dresses we set about trying them on! Paige asked what level of support I needed from her in terms of mobility needs, and was absolutely fantastic the whole time. She supported me into the dresses, kept me balanced when I got a bit wobbly and was just fabulous on the whole! The first dress I tried on obviously had to be the one I had looked at online, and my god it did not disappoint! It was so comfortable from the moment I stepped into it, it was classic, elegant and just looked incredible. The beading wasn’t scratchy, when I moved my arms back and forth it was still very comfortable and the dress didn’t feel heavy at all. In fact, I loved it so much I didn’t even notice it wasn’t the colour I wanted! We then tried on a similar dress which had a more bardot neckline, it was absolutely lovely but just not comparable to the first dress, and the beading was very scratchy under my arms which meant as I wheeled around my arms would get rubbed sore, something the first dress did not do.
  
  We sailed through many other dresses (I believe I tried on 13 dresses in total) - unsure of some, liking others but none ever coming close to the first dress. Having been so sure I wanted sleeves I tried a long sleeved dress on early on into the process, I quickly realised a sleeved dress did not suit my body type at all. And then I tried on the big “dream” dress, it was HUGE! The train was magnificent; a gorgeous A-line dress with some lovely detailing, a mix of delicate lace and beading, but as expected it was not at all practical - as I sat down in my wheelchair, I looked like I was levitating as my wheelchair disappeared entirely underneath the poofy dress! It was not very flattering on my figure, either. This is why it is so hugely important to try absolutely everything on, even the dresses you pick up and think “I’m not too sure” need to be tried on as they look vastly different on the body than they do on the hanger. As it turned out, wheelchair or no wheelchair, it actually was never really my “dream” dress after all.
  
  My dream dress was the first dress. The way I felt it in, the way it fitted me, the style, the detailing, it was just perfect. I felt like that dress was made for me. It was an easy yes to the dress! Following the “yes”, and a few tears, Paige picked out two different veils to try; a cathedral length and a shorter length with beading around the edge that complimented the dress to perfection. Trying the dress on with the beaded veil really brought it all to life. We picked some of the beautiful accessories to go in my hair above the veil, there are so many truly beautiful options to try! I know it’s going to be so hard to pick which one to wear!
  
  After getting changed into my clothes again Paige brought over some ivory material and placed it behind the beadwork of my dress to show us what it would look like ivory on ivory, instead of ivory on blush. I had entirely forgotten that I’d told her I didn’t like the blush colour dresses, it seems I loved the dress so much I failed to even see it was the blush colour! But Paige didn’t forget, because she really listened to every little details. Everything I said, she absolutely took onboard. She encouraged me to see how each dress felt sitting as well as standing. As a wheelchair user I find quite often that the fit of a dress stood up is very different to the fit of it sat down, which means getting the correct size is so important.
  
  As I’m getting married on a cruise ship, we decided it would be best for the dress to be packed into a box for travellin instead of a bag. After the wedding, the dress will go back to TDR for a professional clean, any small cosmetic damage will be fixed, and then the dress will be packaged away in a box to preserve it. There are various packages you can pick depending on your needs, we went with the “deluxe destination package”. I was given a lovely box containing some gifts from TDR. A cute ‘bride’ headband, a TDR ceramic mug, a travel coffee cup, notebook, pen, tissue and satin eye mask, along with some important information in the ‘order of service’ booklet which answers any and all questions you may have; all of which presented in a lovely TDR gift box. It was such a lovely touch!
  
  On the way out, we got to take some more photographs. This time in front of the beautiful flower arch, holding the “I’m a TDR bride” sign. There is also an area, behind a Perspex screen, to pull a confetti cannon and get some lovely photos there too. They have put so much thought into making the entire day an experience, and it shows.
  
  As it was estimated my dress would arrive in store in 6 months I moved on to planning some of the other details. And then I got a text to say my veil arrived four days after ordering it - how exciting! And to my absolute surprise, my dress arrived at the shop just eleven days after ordering it!! I was shocked, but very happy as I was dying to see what it looked like in the ivory colour I had chosen! It was so hard to picture it without ever seeing the ivory/ivory colour way. I booked a date within the 10 days specified in the email (it is advised to go within 10 days just in case anything wasn’t quite right with with the dress), and was SO excited to see my dress on.
  
  The moment Paige unzipped the bag I knew I had made the right decision in changing the colour of the dress. It was beyond anything I could’ve ever imagined. It looked like a completely different dress, the detailing popped so much more - it was just stunning; the way the light hit the beading made it stand out so much, even though it was now ivory on ivory. Nothing was blended in, and the colour of the dress suited my skin tone far more too. As the sample dress I had tried on before was too big meaning it needed to be clipped to make it fit, a lot of the detailing on the back of the dress got lost. Trying it on this time, now that it pretty much fit me, I fell in love with the back of the dress so much. It is stunning. The level of detailing on the back is beautiful. I cannot believe how insanely gorgeous the back is, and that I didn’t really notice it too much the first time! The dress came with a little piece of material with the beadwork on in case I wanted a modesty panel sewing in, however as the dress is so detailed and has a high lace & beaded neckline, I don’t feel you’re immediately drawn to the plunging cleavage on it the dress. Paige suggested I wrap it round my bouquet instead which is an incredible idea and definitely something I will be doing! Again, they truly think of all the little details.
  
  A few days after ordering my dress, it suddenly occurred to me that I had never asked about bra options. I realised that as my dress has a plunging neckline and a sheer back, I cannot wear a bra. I posted in the TDR Bride Facebook group asking for recommendations for stick on bras and such, I received several recommendations of things to try, such as tape, which I have ordered, and one of the lovely seamstresses reached out to me by DM to let me know they can sew in some cups or cut up one of my bras to sew into the dress. This put my mind at ease immediately. I really appreciated her taking the time to go over the options with me.
  
  I truly thought finding the right dress would be so difficult and frustrating, so much so we started our search 16 months before the wedding because we felt sure we would need extra time to travel around to various places. But it wasn’t difficult, and it wasn’t frustrating either. In fact, I don’t feel I had to compromise one bit on my dress, which is huge really. I expected this process to be the one thing that made me think “I wish I wasn’t in a wheelchair”. That never happened, I simply found the most perfect dress and had the most wonderful day from start to finish. There is so much variety, and so many different dresses to try on at TDR that I cannot imagine how one could ever leave without finding a dress! They have something for everyone, regardless as to what style you want, and what your needs are.
  
  TDR made the process of finding the perfect dress feel just the same for me as every other (non-disabled) bride, and I will forever treasure that. They don’t just care about inclusivity on a surface level as a box ticking exercise, it is something that is evidently very important to them - and I felt that from start to finish. I couldn’t have dreamed of a more perfect moment to share with my mum and sister. The memories we made will last a lifetime, all three of us left there so happy having had a truly magical day.
  
  I have my alterations appointment ready for next year, and I just feel so reassured that they’re going to do a wonderful job. I have absolutely no concerns whatsoever about anything relating to my dress, I just know I’m in safe hands with TDR. I cannot recommend TDR more highly.
  
  Whether you’re a disabled bride or not, make TDR your first stop on the wedding dress buying journey because they really are phenomenal. But if you’re a disabled bride, just know that TDR have got you - you’ll be in safe hands every step of the way.

  TDR Bridal's reply:

  oh Lucy! Reading this is just wonderful. We really appreciate your truthful and honest feedback about your experience with TDR. Its so important to us that everyone who enters TDR feels looked after, cared for, included and not to made felt 'different' but to be made to feel special, unique and loved. We love our TDR Bride community and love that our beautiful brides can support each other and ask questions any time of the day! We feel honoured that you chose TDR and we cant wait to be on the rest of this journey with you, you are going to make the most beautiful bride xxxxx
• Megan M. Sent on 05/05/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wonderful experience at TDR Birmingham

  My experience at TDR was exactly what I was hoping for when finding my wedding dress. I was made to feel special despite there being many brides-to-be there. I only had 6 months between my appointment and my wedding day, but Maya was professional, friendly and assured me that they would be able to find a dress perfect for me that would be delivered in time. She was a huge help with my "no flowers/floral" and "long sleeve" preferences (not the easiest bride to please, I know), and after trying on 7+ dresses, we finally found the one. As promised, the dress arrived with 6 weeks to spare, and my seamstress, Sati, was equally as helpful to get my dress ready in time. Thank you, all; you made an experience I was dreading one I will remember forever.

  My experience at TDR was exactly what I was hoping for when finding my wedding dress. I was made to feel special despite there being many brides-to-be there. I only had 6 months between my appointment and my wedding day, but Maya was professional, friendly and assured me that they would be able to find a dress perfect for me that would be delivered in time. She was a huge help with my "no flowers/floral" and "long sleeve" preferences (not the easiest bride to please, I know), and after trying on 7+ dresses, we finally found the one. As promised, the dress arrived with 6 weeks to spare, and my seamstress, Sati, was equally as helpful to get my dress ready in time. Thank you, all; you made an experience I was dreading one I will remember forever.

  • +2 Photos
• Alice G. Sent on 31/03/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing dress and equally amazing experience!

  TDR were amazing! From that first appointment where you’re made to feel so special and they have every style of dress for you to try, to the amazing seamstress who makes the dress fit like a glove! People actually asked me if I had had my dress made for me!
  I highly recommend TDR, my experience was second to none and it felt really special!

  TDR were amazing! From that first appointment where you’re made to feel so special and they have every style of dress for you to try, to the amazing seamstress who makes the dress fit like a glove! People actually asked me if I had had my dress made for me!
  I highly recommend TDR, my experience was second to none and it felt really special!

  • +2 Photos

  TDR Bridal's reply:

  Thank you for your review Alice! You review means so much to us. We are so pleased you had an amazing time with us. We are so lucky to have been on this journey with you! xxx
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• Lauren Sent on 17/03/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Absolutely Wonderful

  I visited this week with my maid of honour to try and find a dress, when we got there, we were offered drinks immediately, then my stylist Leila came out and took us to our area, she went through my quiz and favourites and pulled a couple of dresses from there, then we got to go shopping, it was so overwhelming, especially with all of the choice! There was so many dresses, I had no idea what I wanted, so Leila helped me pick a few different styles to try on!
  
  I was so worried I’d feel uncomfortable in the whole experience, but Leila made me feel so comfortable and special!
  
  I found my dream dress in the second dress I tried on! And it is absolutely perfect!
  
  I would really recommend this shop! The staff are amazing at what they do and the selection of dresses you are bound to walk out with a dress!

  I visited this week with my maid of honour to try and find a dress, when we got there, we were offered drinks immediately, then my stylist Leila came out and took us to our area, she went through my quiz and favourites and pulled a couple of dresses from there, then we got to go shopping, it was so overwhelming, especially with all of the choice! There was so many dresses, I had no idea what I wanted, so Leila helped me pick a few different styles to try on!
  
  I was so worried I’d feel uncomfortable in the whole experience, but Leila made me feel so comfortable and special!
  
  I found my dream dress in the second dress I tried on! And it is absolutely perfect!
  
  I would really recommend this shop! The staff are amazing at what they do and the selection of dresses you are bound to walk out with a dress!

  TDR Bridal's reply:

  Hi Lauren,
  Thank you so much for your wonderful review!
  
  I have passed your review onto Leila and it has put a massive smile on her face.
  
  We are excited to see you soon when your dress arrives in store,
  Lots of love TDR Bridal xxxx
  
  
• Molly R. Sent on 17/02/2024
  5 out of 5 rating

  5.0
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  I said “yes to the dress”

  I can’t explain how wonderful my experience at TDR was. The lovely Katie was just wonderful and helped me find the “the dress”. The two hours was filled with trying on different styles of dresses and having fun with it. Katie listened to me and I felt totally comfortable opening up to her about what I felt good in and what I didn’t. I can’t recommend TDR enough to any bride who is looking to find the dress!

  I can’t explain how wonderful my experience at TDR was. The lovely Katie was just wonderful and helped me find the “the dress”. The two hours was filled with trying on different styles of dresses and having fun with it. Katie listened to me and I felt totally comfortable opening up to her about what I felt good in and what I didn’t. I can’t recommend TDR enough to any bride who is looking to find the dress!

  TDR Bridal's reply:

  Thank you so much Molly! Your review means so much to us and your lovely stylist had THE BEST time with you! Thank you for choosing TDR. All our love! xx
• Amber W. Sent on 15/02/2024
  5 out of 5 rating

  5.0
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  Absolutely incredible

  Growing up watching say yes to the dress I always wanted a magical experience. This shop gives you that and so much more! They really listen to you and support you throughout.
  
  I messaged before I went regarding a dress and they did everything in their power to try and get a sample in for me.
  
  Before the appointment, during and after the team all make you feel special and supported. I am so glad my dream dress is with this shop as I genuinely don’t think any other shop has or would match this level of support.
  

  Growing up watching say yes to the dress I always wanted a magical experience. This shop gives you that and so much more! They really listen to you and support you throughout.
  
  I messaged before I went regarding a dress and they did everything in their power to try and get a sample in for me.
  
  Before the appointment, during and after the team all make you feel special and supported. I am so glad my dream dress is with this shop as I genuinely don’t think any other shop has or would match this level of support.
  

  TDR Bridal's reply:

  oh Amber!
  I read this review out to the team and it put a massive smile on every ones face! Thank you for your kind words and feedback like this really does mean the world to us! We are so glad you chose TDR and promise the rest of your journey will be as magical!
  
  All our love,
  team TDR xxxx
• Alicia O. Sent on 14/02/2024
  1.8 out of 5 rating

  1.8
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  Not special - it’s a production line of brides

  I wouldn’t recommend if you are looking for a special experience, only if you are struggling to find a dress and are happy with feeling like you’re on a production line.
  Bombarded with several emails, texts and voicemails leading up to the appointment confirming that I was definitely coming, despite already confirming multiple times.
  Didn’t expect that 5 other brides would also have the same appointment time as me. I think this is greediness from the owners and ruins a special experience. Many other stores offer an exclusive appointment or are very subtle about another bride trying on as well. There were 20 of us in the waiting room, and I was finally seen to 30 minutes past my appointment time and told that my appointment would be in the foyer and that the glass was tinted which it wasn’t. The foyer should not be used as a 7th fitting room. I had stylists and other brides moving my dresses that we had picked out and hung up. One stylist took one of my dresses for another client even though we were just about to try it on.
  Felt time pressured and rushed to leave as my dressing room/foyer was now being used as a photoshoot area for other brides.
  Large selection of dresses, but don’t go for your first special experience.

  I wouldn’t recommend if you are looking for a special experience, only if you are struggling to find a dress and are happy with feeling like you’re on a production line.
  Bombarded with several emails, texts and voicemails leading up to the appointment confirming that I was definitely coming, despite already confirming multiple times.
  Didn’t expect that 5 other brides would also have the same appointment time as me. I think this is greediness from the owners and ruins a special experience. Many other stores offer an exclusive appointment or are very subtle about another bride trying on as well. There were 20 of us in the waiting room, and I was finally seen to 30 minutes past my appointment time and told that my appointment would be in the foyer and that the glass was tinted which it wasn’t. The foyer should not be used as a 7th fitting room. I had stylists and other brides moving my dresses that we had picked out and hung up. One stylist took one of my dresses for another client even though we were just about to try it on.
  Felt time pressured and rushed to leave as my dressing room/foyer was now being used as a photoshoot area for other brides.
  Large selection of dresses, but don’t go for your first special experience.

  TDR Bridal's reply:

  Hi Alicia, so sorry we didn’t meet your expectations. We are, as you rightly point out, a busy shop but definitely not a “production line” as I’m sure you can see from every bride who has been a TDR Bride and has been cared for by us right up to the day of their wedding, and has reviewed us genuinely, knowing just how much we care, not only as a team but as individual women looking after each other and always reaching out with kindness.
  
  Saturdays are always a busy day for us, but it’s reassuring to see we’re a happy, healthy business where brides know they can not only get a great and very personal service, but also know that we’re a safe business financially too.
  
  We can see you were sent 3 emails, the first to confirm your appointment, the second giving you access to your personal private portal, where you can see all our dresses and “favourite”dresses “ you really love, and a 3rd email sent 24 hours before as an appointment reminder. Apologies if that was too many for you!
  
  Maya who served you said how lovely you were, along with your Mum and your sister and noted that you had already been to five other shops too! Your appointment was in our Celebration Suite, not a foyer lovely, which most brides really enjoy, so sorry this wasn’t the space for you to find the one!
  
  I’m sure if you met the owner, the word “greed” simply isn’t how you would describe her, more of a philanthropist springs to mind!
  
  We wish you the very best with your forthcoming wedding and sincerely hope everything works out for you. Always here for any help you might need on this wonderful journey from Miss to Mrs xxx
  
• Kelly Sent on 14/02/2024
  5 out of 5 rating

  5.0
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  I can’t thank you enough.

  We finally had the best day of our lives, and just wanted to say thank you so much.
  My experience at TDR was nothing short of magical right from the start. From the moment we
  stepped in, they made my family feel incredibly welcome, I have no idea how they knew we all
  enjoyed a glass of fizz!!!
  All the dresses on my wish list were ready and waiting for me to try on, and they even had a few
  extra options for me to explore. What I appreciated the most was that I never felt rushed. I had the
  freedom to retry my favourites and ultimately found my perfect dress without any pressure.
  The communication throughout the entire process was fantastic. The team TDR were accommodating
  and kept me updated every step of the way. When it came to alterations, they were nothing short of
  amazing. They not only executed the alterations flawlessly but also provided invaluable support
  during those inevitable moments of doubt. Trusting the process was made easier by their expertise
  and reassurance.
  I cannot thank the TDR team enough for making the entire experience of choosing my dress truly
  unforgettable. Their attention to detail, professionalism, and genuine care made it the very best experience I could have hoped for. I wholeheartedly recommend TDR to any bride-to-be looking for their dream dress

  We finally had the best day of our lives, and just wanted to say thank you so much.
  My experience at TDR was nothing short of magical right from the start. From the moment we
  stepped in, they made my family feel incredibly welcome, I have no idea how they knew we all
  enjoyed a glass of fizz!!!
  All the dresses on my wish list were ready and waiting for me to try on, and they even had a few
  extra options for me to explore. What I appreciated the most was that I never felt rushed. I had the
  freedom to retry my favourites and ultimately found my perfect dress without any pressure.
  The communication throughout the entire process was fantastic. The team TDR were accommodating
  and kept me updated every step of the way. When it came to alterations, they were nothing short of
  amazing. They not only executed the alterations flawlessly but also provided invaluable support
  during those inevitable moments of doubt. Trusting the process was made easier by their expertise
  and reassurance.
  I cannot thank the TDR team enough for making the entire experience of choosing my dress truly
  unforgettable. Their attention to detail, professionalism, and genuine care made it the very best experience I could have hoped for. I wholeheartedly recommend TDR to any bride-to-be looking for their dream dress

  • +5 Photos

  TDR Bridal's reply:

  Hi Kelly!
  
  Thank you for your wonderful review. We are so pleased you had the best time and we feel so lucky to have been on this journey for you.
  
  Thank you for choosing TDR Bridal!
  
  Wishing you a lifetime of love and happiness xxx
• Carly T. Sent on 03/01/2024
  5 out of 5 rating

  5.0
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  Amazing experience

  I Bought my dress a couple of weeks ago and i honestly didn't think i'd find what i was looking for but the first dress i tried on was the one! Faye was amazing as was other staff that walked by! Incredible from start to finish! Couldn't recommend enough!!!

  I Bought my dress a couple of weeks ago and i honestly didn't think i'd find what i was looking for but the first dress i tried on was the one! Faye was amazing as was other staff that walked by! Incredible from start to finish! Couldn't recommend enough!!!

  TDR Bridal's reply:

  Thank you so much for your wonderful review. Faye had a wonderful appointment with you and we are so happy you're a TDR Bride :) xx
• Joanne C. Sent on 13/11/2023
  5 out of 5 rating

  5.0
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  Truly an amazing experience

  TDR is an outstanding wedding dress shop. From start to finish, my experience at TDR has been nothing but flawless. Thank you so so much for helping me find my dream dress and veil. It was everything I wanted and more! I felt so beautiful on my wedding day and this is down to the hard working people at TDR.

  TDR is an outstanding wedding dress shop. From start to finish, my experience at TDR has been nothing but flawless. Thank you so so much for helping me find my dream dress and veil. It was everything I wanted and more! I felt so beautiful on my wedding day and this is down to the hard working people at TDR.

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