TDR Bridal Reviews

Reviews

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• Matt K. Sent on 03/01/2024
  5 out of 5 rating

  5.0
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  Amazing experience

  I Bought my dress a couple of weeks ago and i honestly didn't think i'd find what i was looking for but the first dress i tried on was the one! Faye was amazing as was other staff that walked by! Incredible from start to finish! Couldn't recommend enough!!!

  I Bought my dress a couple of weeks ago and i honestly didn't think i'd find what i was looking for but the first dress i tried on was the one! Faye was amazing as was other staff that walked by! Incredible from start to finish! Couldn't recommend enough!!!

  TDR Bridal's reply:

  Thank you so much for your wonderful review. Faye had a wonderful appointment with you and we are so happy you're a TDR Bride :) xx
• Amber W. Sent on 15/02/2024
  5 out of 5 rating

  5.0
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  Absolutely incredible

  Growing up watching say yes to the dress I always wanted a magical experience. This shop gives you that and so much more! They really listen to you and support you throughout.
  
  I messaged before I went regarding a dress and they did everything in their power to try and get a sample in for me.
  
  Before the appointment, during and after the team all make you feel special and supported. I am so glad my dream dress is with this shop as I genuinely don’t think any other shop has or would match this level of support.
  

  Growing up watching say yes to the dress I always wanted a magical experience. This shop gives you that and so much more! They really listen to you and support you throughout.
  
  I messaged before I went regarding a dress and they did everything in their power to try and get a sample in for me.
  
  Before the appointment, during and after the team all make you feel special and supported. I am so glad my dream dress is with this shop as I genuinely don’t think any other shop has or would match this level of support.
  

  TDR Bridal's reply:

  oh Amber!
  I read this review out to the team and it put a massive smile on every ones face! Thank you for your kind words and feedback like this really does mean the world to us! We are so glad you chose TDR and promise the rest of your journey will be as magical!
  
  All our love,
  team TDR xxxx
• Alicia O. Sent on 14/02/2024
  1.8 out of 5 rating

  1.8
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  Not special - it’s a production line of brides

  I wouldn’t recommend if you are looking for a special experience, only if you are struggling to find a dress and are happy with feeling like you’re on a production line.
  Bombarded with several emails, texts and voicemails leading up to the appointment confirming that I was definitely coming, despite already confirming multiple times.
  Didn’t expect that 5 other brides would also have the same appointment time as me. I think this is greediness from the owners and ruins a special experience. Many other stores offer an exclusive appointment or are very subtle about another bride trying on as well. There were 20 of us in the waiting room, and I was finally seen to 30 minutes past my appointment time and told that my appointment would be in the foyer and that the glass was tinted which it wasn’t. The foyer should not be used as a 7th fitting room. I had stylists and other brides moving my dresses that we had picked out and hung up. One stylist took one of my dresses for another client even though we were just about to try it on.
  Felt time pressured and rushed to leave as my dressing room/foyer was now being used as a photoshoot area for other brides.
  Large selection of dresses, but don’t go for your first special experience.

  I wouldn’t recommend if you are looking for a special experience, only if you are struggling to find a dress and are happy with feeling like you’re on a production line.
  Bombarded with several emails, texts and voicemails leading up to the appointment confirming that I was definitely coming, despite already confirming multiple times.
  Didn’t expect that 5 other brides would also have the same appointment time as me. I think this is greediness from the owners and ruins a special experience. Many other stores offer an exclusive appointment or are very subtle about another bride trying on as well. There were 20 of us in the waiting room, and I was finally seen to 30 minutes past my appointment time and told that my appointment would be in the foyer and that the glass was tinted which it wasn’t. The foyer should not be used as a 7th fitting room. I had stylists and other brides moving my dresses that we had picked out and hung up. One stylist took one of my dresses for another client even though we were just about to try it on.
  Felt time pressured and rushed to leave as my dressing room/foyer was now being used as a photoshoot area for other brides.
  Large selection of dresses, but don’t go for your first special experience.

  TDR Bridal's reply:

  Hi Alicia, so sorry we didn’t meet your expectations. We are, as you rightly point out, a busy shop but definitely not a “production line” as I’m sure you can see from every bride who has been a TDR Bride and has been cared for by us right up to the day of their wedding, and has reviewed us genuinely, knowing just how much we care, not only as a team but as individual women looking after each other and always reaching out with kindness.
  
  Saturdays are always a busy day for us, but it’s reassuring to see we’re a happy, healthy business where brides know they can not only get a great and very personal service, but also know that we’re a safe business financially too.
  
  We can see you were sent 3 emails, the first to confirm your appointment, the second giving you access to your personal private portal, where you can see all our dresses and “favourite”dresses “ you really love, and a 3rd email sent 24 hours before as an appointment reminder. Apologies if that was too many for you!
  
  Maya who served you said how lovely you were, along with your Mum and your sister and noted that you had already been to five other shops too! Your appointment was in our Celebration Suite, not a foyer lovely, which most brides really enjoy, so sorry this wasn’t the space for you to find the one!
  
  I’m sure if you met the owner, the word “greed” simply isn’t how you would describe her, more of a philanthropist springs to mind!
  
  We wish you the very best with your forthcoming wedding and sincerely hope everything works out for you. Always here for any help you might need on this wonderful journey from Miss to Mrs xxx
  
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• Zara S. Sent on 11/12/2022
  5 out of 5 rating

  5.0
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    5.0
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  Warm, efficient & super knowledgeable

  The lady who looked after me (Faye) was so kind. I chose the first dress she pulled for me (after trying many others). She immediately knew the right dress to suit the venue and style of the wedding and the kind of vibe I wanted while still pushing me (gently!) to try something I never would have picked before. This meant I found my perfect dress! Would recommend to absolutely anyone. I felt so cared for, staff were genuinely interested and felt invested in both the dress journey and my wedding as a whole. A lovely experience, especially for saying I was so nervous and struggle with body confidence.

  The lady who looked after me (Faye) was so kind. I chose the first dress she pulled for me (after trying many others). She immediately knew the right dress to suit the venue and style of the wedding and the kind of vibe I wanted while still pushing me (gently!) to try something I never would have picked before. This meant I found my perfect dress! Would recommend to absolutely anyone. I felt so cared for, staff were genuinely interested and felt invested in both the dress journey and my wedding as a whole. A lovely experience, especially for saying I was so nervous and struggle with body confidence.

  TDR Bridal's reply:

  Thank you so much for your lovely review. Your kind words mean so much to us, and i will pass this onto Faye. We are so happy you left feeling beautiful, confident and having found THE ONE! xxx
• Lauren Sent on 17/03/2024
  5 out of 5 rating

  5.0
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  Absolutely Wonderful

  I visited this week with my maid of honour to try and find a dress, when we got there, we were offered drinks immediately, then my stylist Leila came out and took us to our area, she went through my quiz and favourites and pulled a couple of dresses from there, then we got to go shopping, it was so overwhelming, especially with all of the choice! There was so many dresses, I had no idea what I wanted, so Leila helped me pick a few different styles to try on!
  
  I was so worried I’d feel uncomfortable in the whole experience, but Leila made me feel so comfortable and special!
  
  I found my dream dress in the second dress I tried on! And it is absolutely perfect!
  
  I would really recommend this shop! The staff are amazing at what they do and the selection of dresses you are bound to walk out with a dress!

  I visited this week with my maid of honour to try and find a dress, when we got there, we were offered drinks immediately, then my stylist Leila came out and took us to our area, she went through my quiz and favourites and pulled a couple of dresses from there, then we got to go shopping, it was so overwhelming, especially with all of the choice! There was so many dresses, I had no idea what I wanted, so Leila helped me pick a few different styles to try on!
  
  I was so worried I’d feel uncomfortable in the whole experience, but Leila made me feel so comfortable and special!
  
  I found my dream dress in the second dress I tried on! And it is absolutely perfect!
  
  I would really recommend this shop! The staff are amazing at what they do and the selection of dresses you are bound to walk out with a dress!

  TDR Bridal's reply:

  Hi Lauren,
  Thank you so much for your wonderful review!
  
  I have passed your review onto Leila and it has put a massive smile on her face.
  
  We are excited to see you soon when your dress arrives in store,
  Lots of love TDR Bridal xxxx
  
  
• Harriet S. Sent on 11/11/2022
  5 out of 5 rating

  5.0
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    5.0

  The best bridal boutique!!

  This boutique holds the most gorgeous dresses, with lovely girls who provide such a lovely service from the moment you walk in. Made me feel so comfortable & relaxed when choosing my dress along with free Prosecco at the start of your appointment to make it more enjoyable!

  This boutique holds the most gorgeous dresses, with lovely girls who provide such a lovely service from the moment you walk in. Made me feel so comfortable & relaxed when choosing my dress along with free Prosecco at the start of your appointment to make it more enjoyable!

  TDR Bridal's reply:

  Thank you Harriet, we are so pleased you came to TDR Bridal, so pleased to be a part of your special day and looking forward to seeing you again very soon! It is so important you enjoy the experience, thats what its all about :) xxx
• Lauren R. Sent on 30/12/2022
  4.8 out of 5 rating

  4.8
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    4.0

  Wonderful Team

  I went to buy my wedding dress from TDR Bridal. The team were amazing. I picked 8 dresses to try on, and felt like a princess in my final dress. The consultant really helped me narrow down my dress choices. Cant wait to keep working with them.

  I went to buy my wedding dress from TDR Bridal. The team were amazing. I picked 8 dresses to try on, and felt like a princess in my final dress. The consultant really helped me narrow down my dress choices. Cant wait to keep working with them.
• Alice G. Sent on 31/03/2024
  5 out of 5 rating

  5.0
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  Amazing dress and equally amazing experience!

  TDR were amazing! From that first appointment where you’re made to feel so special and they have every style of dress for you to try, to the amazing seamstress who makes the dress fit like a glove! People actually asked me if I had had my dress made for me!
  I highly recommend TDR, my experience was second to none and it felt really special!

  TDR were amazing! From that first appointment where you’re made to feel so special and they have every style of dress for you to try, to the amazing seamstress who makes the dress fit like a glove! People actually asked me if I had had my dress made for me!
  I highly recommend TDR, my experience was second to none and it felt really special!

  • +2 Photos

  TDR Bridal's reply:

  Thank you for your review Alice! You review means so much to us. We are so pleased you had an amazing time with us. We are so lucky to have been on this journey with you! xxx
• Madison W. Sent on 11/11/2022
  5 out of 5 rating

  5.0
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  Best shopping experience I have ever had!

  TDR was the first bridal shop I visited and I found my dream dress!
  From the moment I booked my appointment they have been nothing but amazing, very responsive and professional.
  My mom uses a wheelchair so I wanted to make sure it would work for her and it was super accessible and she ended up having a wonderful time.
  I didnt feel any pressure to say yes but I guess when you know, you know and Fate truly picked out the perfect dress for me.
  I am so excited to go back and try it on again!
  The gifts you get when you say yes is also a lovely touch, and the fact ny guests got mugs to made it all the more special for them.
  Thank you TDR!

  TDR was the first bridal shop I visited and I found my dream dress!
  From the moment I booked my appointment they have been nothing but amazing, very responsive and professional.
  My mom uses a wheelchair so I wanted to make sure it would work for her and it was super accessible and she ended up having a wonderful time.
  I didnt feel any pressure to say yes but I guess when you know, you know and Fate truly picked out the perfect dress for me.
  I am so excited to go back and try it on again!
  The gifts you get when you say yes is also a lovely touch, and the fact ny guests got mugs to made it all the more special for them.
  Thank you TDR!

  TDR Bridal's reply:

  Ahh Madison thank you so much for choosing TDR Bridal, we loved having you and your Mum! Can't wait to see you again sooooon xxxx
  
• Molly R. Sent on 17/02/2024
  5 out of 5 rating

  5.0
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  I said “yes to the dress”

  I can’t explain how wonderful my experience at TDR was. The lovely Katie was just wonderful and helped me find the “the dress”. The two hours was filled with trying on different styles of dresses and having fun with it. Katie listened to me and I felt totally comfortable opening up to her about what I felt good in and what I didn’t. I can’t recommend TDR enough to any bride who is looking to find the dress!

  I can’t explain how wonderful my experience at TDR was. The lovely Katie was just wonderful and helped me find the “the dress”. The two hours was filled with trying on different styles of dresses and having fun with it. Katie listened to me and I felt totally comfortable opening up to her about what I felt good in and what I didn’t. I can’t recommend TDR enough to any bride who is looking to find the dress!

  TDR Bridal's reply:

  Thank you so much Molly! Your review means so much to us and your lovely stylist had THE BEST time with you! Thank you for choosing TDR. All our love! xx

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