Martels Bridal Boutique Reviews
Reviews
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Badges
-
Nia Sent on 20/02/20265 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Unforgettable experience
I had the most amazing experience at Martels with Vanessa! We were made to feel so welcome and special! The atmosphere was so lovely and comforting. I spoke with Vanessa and explained what I liked and didn’t like and she chose a few dresses for me to try. As we went through the dresses she would be completely honest with me and ask questions about what I didn’t like. Once she knew me as a person and my preferences she found a dress that was a wild card and it looked nothing like what I had originally came in for. She told me to give it a go and I am so pleased that I listened to her advice because it’s now my dress and I love it so much!! I felt so special and couldn’t believe how much I loved the dress. It was such a perfect time at Martels. Since then I have been back for my fittings and each time has been so lovely, full of laughs and giggles. I highly recommend Martels, especially with Vanessa. The best experience that I will never forget. -
Quality of the service
-
Bethany Sent on 07/12/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely stunning bridesmaids dresses!
I bought my bridesmaid dresses from Martels and had a fantastic experience throughout the whole process. Before coming across Martels, I was struggling to find bridesmaid dresses that I felt really stood out and were in the colour that I was after. My bridesmaids live across the UK with different heights and body shapes and I liked the idea of going to a shop together to try on different styles and see what suited each of them. This is where Martels comes into its own. The boutique is so lovely and the range of colours and styles was truly impressive. I loved being able to take a style and then choose the colour and material that I wanted the dresses to be in. Vanessa was very knowledgeable and friendly throughout and did not make us ever feel rushed. She was so helpful and made great suggestions showing how the dresses could be tailored to make my vision come to life. I also do not live close by and Vanessa was incredibly flexible to fit us in at a busy time of year to allow for travel logistics. She made the whole experience so stress-free and smooth and we all had a wonderful time at the boutique.
When the dresses arrived, they were of such high quality and so well made. They looked amazing on my bridesmaids and required only minor alterations. I was so happy with my choice in Martels and had so many comments on the day about how stunning the bridesmaids looked.
I would highly recommend Martels for purchasing bridesmaid dresses and am so glad that we came across them at the Lion Inn wedding fair – thank you for being part of our special day!Martels Bridal Boutique's reply:
Hi Bethany,
Thank you so much for your lovely review, it was so lovely to read and we loved looking at your pictures! You looked so beautiful on your wedding day!
Thank you for choosing us to be such a big part of your special day, it was an honour and we loved having you in the boutique with us. Wishing you a lifetime of love and happiness. Love from the Martels Bridal Boutique team xx -
Quality of the service
-
Maria Sent on 23/09/20255 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Perfect Bridal Experience
Vanessa at Martels made me feel at ease, no pressure just care & perfectionMartels Bridal Boutique's reply:
Hi Maria, thank you so much for your review and for the lovely photographs you looked beautiful along with your Bridesmaids 😍 thank you for choosing us to be such a huge part of your special day we loved helping you with it all and seeing it come together , Huge congratulations xxx -
Quality of the service
-
Rosie Sent on 29/08/20255 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Would highly recommend!
I cannot recommend Martel’s to find the perfect dress! Vanessa was so lovely! This was the first bridal shop I went to and felt so welcomed, from the start from saying yes to the dress, to the measurements and for arranging a seamstress!
I would highly recommend booking an appointment with Vanessa and the team!!Martels Bridal Boutique's reply:
Thank you so much Rosie for such a lovely review!
We loved having you in the Boutique and we are so pleased that you found your dream dress with us and that you really enjoy your experience✨
We can’t wait to see you on your big day 😍 xxx -
Quality of the service
-
Katy Sent on 29/08/20255 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Brides and Bridesmaids don’t look anywhere else
What an amazing experience from beginning to end. Vanessa is incredible and in fact made us all feel so very welcome and comfortable.Vanessa went above and beyond for us and I am extremely grateful we found her. Brides and Bridesmaids you will not find anywhere or anyone better. Thank you Vanessa for everything.xxMartels Bridal Boutique's reply:
Thank you so much for this lovely review Katy, it was so lovely to read that you had such a lovely experience with us, we loved having you on the boutique and thank you for such lovely feedback 🥰✨xxx -
Quality of the service
-
Jessica Sent on 23/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely fantastic experience!
We had the most wonderful experience choosing bridesmaid dresses at this boutique. Vanessa was incredibly kind, flexible, and genuinely went above and beyond to make sure everything was perfect. She listened carefully to what we needed, was so professional throughout, and made the whole process feel easy and stress-free.
Thanks to her guidance, all my bridesmaids found dresses they felt truly comfortable in – and they looked absolutely stunning! The quality of the dresses was outstanding, and we couldn’t have been happier with how everything turned out.
I honestly couldn’t recommend this boutique enough. Thank you Vanessa and team for being such an important part of our special day! -
Quality of the service
-
Jessica Sent on 04/08/20255 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Vanessa at Martels Bridal Boutique – A Truly Exceptional Experience
With just six months to plan our wedding, I was feeling the pressure—but Vanessa at Martels Bridal Boutique went above and beyond to make the dress experience seamless and unforgettable.
She kindly opened the boutique early on a Sunday morning, outside of their usual hours, just before their monthly open day. From the moment I walked in, Vanessa instinctively understood what I was looking for. She pulled out dresses with such precision, and within seconds, she saw the glint in my eye that told her we were on the right track.
I tried on five dresses and fell in love with two. Vanessa was incredibly patient, allowing me to try both options multiple times without ever making me feel rushed or pressured—even as we slightly overran our appointment.
Even now, as I write this, I feel an overwhelming sense of gratitude for Vanessa and her team. Their communication was flawless, right down to a thoughtful text on the morning of the wedding wishing us the best day ever.
Thank you, Vanessa, for making such a special part of the journey truly magical.Martels Bridal Boutique's reply:
Thank you so much for such a lovely review Jessica! We are so pleased that you had such a great experience with us finding your dream dress and we loved having you with us too. Huge congratulations to you on your wedding day, thank you for choosing us xx -
Quality of the service
-
Charlotte Sent on 22/07/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Couldn’t recommend enough!
After visiting multiple other bridal boutiques and leaving all of them feeling deflated I was pretty anti wedding dress shopping. However I visited Martels wedding village for an open day and met Vanessa who instantly made me feel at ease!
I booked an appointment there and then for the following week and couldn’t wait. From the moment I arrived the atmosphere created by the team made me feel so at ease and excited to try on an array of beautiful dresses from multiple incredible designers. Vanessa took the time to sit down with me where we discussed the style of dresses I did and didn’t like, as well as asking if there were any styles I hadn’t yet tried but wanted to.
From the second I described what kind of dress I wanted Vanessa instantly had a dress in mind that ticked all of my boxes. I tried on about 4 other dresses that I’d picked out in a variety of styles from the plethora of options available and each were lovely but just missing that special something. That was when I then tried on Vanessa’s pick and before I’d even stepped out of the fitting room I instantly knew it was the one, a feeling I hadn’t had anywhere else! It was also incredible to see the team at Martels bridal boutique get emotional along with me and my bridal party. It really shows just how much finding the right dress for you means to them!
I really struggle to put into words how amazing of an experience I’ve had at Martels Bridal Boutique. I was never pressured into making a purchase like I was at other dress shops and it was really obvious that all of the team at Martels do what they do because they love it!
Plus it’s an added bonus that all of the dresses, veils and other accessories are so reasonably priced. I can’t wait for my wedding and the moment I get to wear my beautiful dress! -
Quality of the service
-
Alice Sent on 07/07/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
100% recommendation!
I booked a dress appointment with Martels Bridal Boutique after visiting one of the Martels wedding shows. Before my appointment, I had a style in mind but struggled to find my perfect dress. I spoke with Vanessa about what I was looking for and she then selected a number of dresses for me to try on.
I was looking for a dress with sleeves and a boat neckline front and back – which I was struggling to find. However, Vanessa suggested I try on a sleeveless, strappy dress and she modified it with an extra piece of clothing to give the idea of a dress with sleeves and a boat neckline. Vanessa’s creative ideas really helped me picture how the dress could look with some modifications. Vanessa and Julie (the amazing seamstress) were both so lovely and patient and I can’t recommend them enough. The before and after photos of the dress are vast and I received so many compliments on the wedding day (and after). Vanessa, Julie and the team really helped bring the vision I had in mind to life. Thank you so much!Martels Bridal Boutique's reply:
Thank you so much for your lovely review Alice, we have seen the photos of you on your big day and you looked absolutely incredible and your dress really was a beautiful transformation! We are so pleased we could bring your vision to life and it was lovely to read how much Vanessa and Julie helped you do this. Thank you for choosing us and huge congratulations from us on your wedding day xx -
Quality of the service
-
Caitlin Sent on 03/07/20255 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
10/10 couldn’t be happier!
Had the most amazing experience here after feeling very nervous about dress shopping! Vanessa was amazing with knowing what dress would be perfect on me as I honestly had no idea of what dress I wanted. My bridal party and I had such a fun time and was so relaxed during the whole experience. A very friendly environment with zero pressure. Could not recommend more to any other future brides! :)Martels Bridal Boutique's reply:
Thank you so much for your lovely review Caitlin, we loved having you in the boutique and thank you so much for choosing us for your bridal journey - we had a lot of fun with you and your bride tribe too! We can’t wait to see you in your dress on your big day, congratulations 😍 xxx -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?