Martels Bridal Boutique Reviews
Reviews
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Badges
-
Leanne Sent on 04/06/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thank you!
I had a wonderful experience purchasing my bridesmaid dresses from Martels. The selection was beautiful, with a wide range of styles, colors, and sizes to choose from. The staff were incredibly helpful, patient, and knowledgeable, making the whole process stress-free and enjoyable.
The quality of the dresses exceeded my expectations. My bridesmaids loved how flattering the were. Communication throughout the ordering process was excellent, and everything arrived on time.
I would highly recommend this store to anyone looking for beautiful bridesmaid dresses and outstanding customer service. Thank you for helping and making us feel so special!
-
Quality of the service
-
Victoria Sent on 03/06/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect dress for Leez Priory
Absolutely amazing service. I cannot thank Vanessa enough. The attention to detail of all my needs and requests. I am very body conscious and wasn't sure what dress to go for. Vanessa put me at ease and we tried several different styles and we found the one. Even though I knew was the one (my mum was crying), there was no pressure to purchase. Absolutely stunning. Within my budget. I felt amazing on our special day. Everyone commented on who beautiful the dress and veil was.
Martels Bridal Boutique's reply:
Thank you so much for your lovely review Victoria, it was so nice to read and wow, you looked absolutely beautiful on your wedding day! Thank you for the photographs and thank you so much for choosing us to be part of your special day, it’s an honour ☺️ Congratulations to you both xx -
Quality of the service
-
Joanne Sent on 24/04/20265 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolute Star!!
What amazing service! Vanessa and her team cannot do enough to take the stress out of bridesmaid dress shopping. Always responsive, helps collate all the bridesmaids sizes talk about a weight off my mind. Thank you i absolutely recommend using these.Martels Bridal Boutique's reply:
Thank you so much for your lovely words Joanne and thank you for choosing us for your bridesmaids dresses!
We can’t wait to see you all on your wedding day!
Xx -
Quality of the service
-
Courtney Sent on 22/04/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing staff and beautiful dresses
Vanessa was very welcoming, made me feel relaxed in my appointment. No pressure at all. Once I ordered, I had been kept up to date regarding my dress and it was beautiful. Cannot fault them.
Thank you so much Vanessa for your help!Martels Bridal Boutique's reply:
Thank you so much for such a lovely review and your comments 🥰 We can’t wait to see you in your dress on your wedding day, huge congratulations and thank you for using us Courtney xx -
Quality of the service
-
Nia Sent on 20/02/20265 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Unforgettable experience
I had the most amazing experience at Martels with Vanessa! We were made to feel so welcome and special! The atmosphere was so lovely and comforting. I spoke with Vanessa and explained what I liked and didn’t like and she chose a few dresses for me to try. As we went through the dresses she would be completely honest with me and ask questions about what I didn’t like. Once she knew me as a person and my preferences she found a dress that was a wild card and it looked nothing like what I had originally came in for. She told me to give it a go and I am so pleased that I listened to her advice because it’s now my dress and I love it so much!! I felt so special and couldn’t believe how much I loved the dress. It was such a perfect time at Martels. Since then I have been back for my fittings and each time has been so lovely, full of laughs and giggles. I highly recommend Martels, especially with Vanessa. The best experience that I will never forget.Martels Bridal Boutique's reply:
Thank you so much for your lovely review Nia, it was so lovely to read and we loved looking at your pictures! You looked so beautiful on your wedding day!
Thank you for choosing us to be such a big part of your special day, it was an honour and we loved having you in the boutique with us. Wishing you a lifetime of love and happiness. Love from the Martels Bridal Boutique team xx -
Quality of the service
-
Bethany Sent on 07/12/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely stunning bridesmaids dresses!
I bought my bridesmaid dresses from Martels and had a fantastic experience throughout the whole process. Before coming across Martels, I was struggling to find bridesmaid dresses that I felt really stood out and were in the colour that I was after. My bridesmaids live across the UK with different heights and body shapes and I liked the idea of going to a shop together to try on different styles and see what suited each of them. This is where Martels comes into its own. The boutique is so lovely and the range of colours and styles was truly impressive. I loved being able to take a style and then choose the colour and material that I wanted the dresses to be in. Vanessa was very knowledgeable and friendly throughout and did not make us ever feel rushed. She was so helpful and made great suggestions showing how the dresses could be tailored to make my vision come to life. I also do not live close by and Vanessa was incredibly flexible to fit us in at a busy time of year to allow for travel logistics. She made the whole experience so stress-free and smooth and we all had a wonderful time at the boutique.
When the dresses arrived, they were of such high quality and so well made. They looked amazing on my bridesmaids and required only minor alterations. I was so happy with my choice in Martels and had so many comments on the day about how stunning the bridesmaids looked.
I would highly recommend Martels for purchasing bridesmaid dresses and am so glad that we came across them at the Lion Inn wedding fair – thank you for being part of our special day!Martels Bridal Boutique's reply:
Hi Bethany,
Thank you so much for your lovely review, it was so lovely to read and we loved looking at your pictures! You looked so beautiful on your wedding day!
Thank you for choosing us to be such a big part of your special day, it was an honour and we loved having you in the boutique with us. Wishing you a lifetime of love and happiness. Love from the Martels Bridal Boutique team xx -
Quality of the service
-
Maria Sent on 23/09/20255 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Perfect Bridal Experience
Vanessa at Martels made me feel at ease, no pressure just care & perfectionMartels Bridal Boutique's reply:
Hi Maria, thank you so much for your review and for the lovely photographs you looked beautiful along with your Bridesmaids 😍 thank you for choosing us to be such a huge part of your special day we loved helping you with it all and seeing it come together , Huge congratulations xxx -
Quality of the service
-
Rosie Sent on 29/08/20255 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Would highly recommend!
I cannot recommend Martel’s to find the perfect dress! Vanessa was so lovely! This was the first bridal shop I went to and felt so welcomed, from the start from saying yes to the dress, to the measurements and for arranging a seamstress!
I would highly recommend booking an appointment with Vanessa and the team!!Martels Bridal Boutique's reply:
Thank you so much Rosie for such a lovely review!
We loved having you in the Boutique and we are so pleased that you found your dream dress with us and that you really enjoy your experience✨
We can’t wait to see you on your big day 😍 xxx -
Quality of the service
-
Katy Sent on 29/08/20255 out of 5 rating5.0
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Brides and Bridesmaids don’t look anywhere else
What an amazing experience from beginning to end. Vanessa is incredible and in fact made us all feel so very welcome and comfortable.Vanessa went above and beyond for us and I am extremely grateful we found her. Brides and Bridesmaids you will not find anywhere or anyone better. Thank you Vanessa for everything.xxMartels Bridal Boutique's reply:
Thank you so much for this lovely review Katy, it was so lovely to read that you had such a lovely experience with us, we loved having you on the boutique and thank you for such lovely feedback 🥰✨xxx -
Quality of the service
-
Jessica Sent on 23/08/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely fantastic experience!
We had the most wonderful experience choosing bridesmaid dresses at this boutique. Vanessa was incredibly kind, flexible, and genuinely went above and beyond to make sure everything was perfect. She listened carefully to what we needed, was so professional throughout, and made the whole process feel easy and stress-free.
Thanks to her guidance, all my bridesmaids found dresses they felt truly comfortable in – and they looked absolutely stunning! The quality of the dresses was outstanding, and we couldn’t have been happier with how everything turned out.
I honestly couldn’t recommend this boutique enough. Thank you Vanessa and team for being such an important part of our special day! -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?