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Crown Joolz Bridal Reviews

Crown Joolz Bridal

Crown Joolz Bridal

Thetford, Norfolk
5.0 out of 5 rating, 16 reviews
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Reviews

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Badges

Hitched Wedding Awards 2026 Winner
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    Hannah Sent on 20/01/2026
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    Amazing Bridal Shop!

    Crown Joolz was the first bridal shop appointment I went to and for me it was a one stop shop! I was not at all expecting to find my dress but Joolz's dress range covers everything and is so beautifully curated. Joolz is so incredibly warm and welcoming, making me feel so at ease with changing into the dresses and her knowledge of everything was so deep. Due to how Joolz will be the one to work on your dress, it stays in house and you don't have to worry about sending it far away. It also meant that she can customize your dress and made such wonderful suggestions to personalise mine that it truly made my dress, my dress! I was so shocked to find my dress but I couldn't bare to take it off! Joolz has a dress for everyone, her collection of dresses is so inclusive and thoughtfully curated. On top of all of this, it was a free appointment with no obligations and no pressure whatsoever. I am so so grateful to Joolz and cannot wait for my first fitting appointment and to wear this dress on my wedding day. Thank you so much Joolz, I absolutely recommend that if you go with anyone for you're dress, go with Crown Joolz!❤️❤️❤️
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    Kim Sent on 05/01/2026
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    10/10 recommend

    I had gotten my prom dress from Joolz when I was in high school, so when I saw Joolz at a wedding fair in November 2023 I knew it was fate that I would get my wedding dress from her.

    Joolz made the process of me choosing my wedding dress personal, private and enjoyable.
    I felt reassured at each fitting appointment and Joolz brought my bridal vision to life.

    I would 100% recommend using Crown Joolz to any brides to be!
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    Emylee Sent on 05/01/2026
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    Absolutely perfect!

    Set in the most wonderful backdrop, Joolz carried me through finding my unicorn dress! After a very panicked phone call to Joolz, she made sure she had an appointment that would work for us and went through everything I needed to know before I got to her! Walking in, I was amazed at the location and just how welcoming she is! Knowing my situation she gave me all the options and we tried some of the most incredible dresses I have seen! I did find the one and am now on my alterations journey with Joolz and am so grateful to have her knowledge and support!
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    Shayla Sent on 30/12/2025
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    Will forever recommend!

    After having an unsuccessful experience at another bridal shop, I was highly recommended by a friend of mine who had recently got married and purchased her dress from Joolz. I originally had no vision on what style I wanted and was so overwhelmed (I’m a country gal so I like to live in jeans and a wax jacket), but Joolz picked out dresses which would best suit my body and my personality. And she hit it spot on! The time and patience she put in was incredible. She is so kind and understanding, and really has a passion for her wedding dresses and what she does. She altered my dress to fit my length which was perfect. And also offered to do alterations on my 8 bridesmaids dresses too who were all different shapes and height. And again she did an amazing job! I have and will always recommend Joolz to friends and family because she really is an outstanding seamstress and caters for your personal needs. Since being married another friend has also recently purchased a dress from Joolz and she too is over the moon.

    Crown Joolz Bridal's reply:

    Thank you shayla for a great review, it was a pleasure seeing you through your bridal journey.

    I'm so glad we could assist you for you r dream wedding dress.
    i loved your gals too, they were very funny and im pleased everyone can be themselves here too

    ill know ill see you again soon
    love Joolzx
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    Sophie Sent on 23/12/2025
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    Amazing from start to finish!

    Joolz was an absolute diamond from start to finish. From the first appointment, myself and my family were made to feel completely comfortable. I have a medical condition which means I have an IV inserted in my chest for medication, I was looking for a dress which needed to meet specific requirements in terms of the neckline and straps which would hopefully cover up the Hickman line, along with the skirt style which needed to help hide my medication pump. Joolz did just that, she was able to find me several dresses that met my requirements as well as treating me with the upmost dignity the whole way through. Joolz just made me feel a million dollars. On each, follow up appointment for alterations to the final appointment of collecting my dress, Joolz just gave me such a confidence boost and I felt amazing in my dress on the day!!
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    Chloe Sent on 19/12/2025
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    Absolutely incredible!!

    I went to crown joolz after not having a not so nice experience at a different bridal shop. Immediately on arrival I felt so much more comfortable and relaxed with the ladies in this shop. They let me take my time and try on as many dresses as I wanted to and really took their time with me. I found my dream dress in this shop and I cannot thank the ladies enough for the support and words of encouragement. 10/10 experience, would 1000% reccomend this place to anyone🤍

    Crown Joolz Bridal's reply:

    Hi Chloe
    It was a great pleasure being part of your bridal journey and meeting all your ladies, in fact a few of your girls have contacted me for a wedding dress too....
    You looked amazing on your wedding day. stay in touch and thanks for being part of the bridal family too....
    All the best with married life and i wish you a great future too.

    Joolz x
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    Ceejai Sent on 19/12/2025
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    Top Experience!!

    From the moment I walked into Crown Joolz, I felt completely at ease. She took the time to understand my style and vision and made the entire process enjoyable and stress-free. The quality of the dresses is outstanding, and the attention to detail during fittings was second to none. I’m so grateful for everything they did and wouldn’t hesitate to recommend them to any bride-to-be.

    Crown Joolz Bridal's reply:

    Thanks Ceejai
    What a great review! its was a pleasure to see you through your bridal journey.
    Hopefully see you again with your family or friends

    Joolz x
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    Laurene Sent on 19/12/2025
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    First and only shop I visited for my dress!

    I didn’t think I would find my dream dress so quickly, let alone on at my first appointment! I met Joolz at the Newmarket wedding fair in the November and was booked in for January there and then. She was so incredible throughout my entire appointment helping me try on dress styles that I hadn’t even considered before. Absolute credit to the industry cannot recommend enough ❤️

    Crown Joolz Bridal's reply:

    Hi Laurene
    You looked stunning on your big day Hun, thanks your for your great review.
    I still love doing the dresses even after 35 years, ill still be doing them till I'm 70.....
    All the best with married life and i eish you a happy future,
    Thanks Joolz x
  • Lorna
    Lorna Sent on 19/12/2025
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    Fabulous! Everything you need to know about wedding dresses. 😀

    As soon as we walked into this lovely showroom we were put at ease, Joolz is a really lovely very knowledgeable lady when It comes to helping pick a dress.
    She makes you feel so special and valued. The dresses were very reasonably priced and she also does her own alterations.
    If you’re looking for a wedding dress Joolz is the lady to see!
    So glad we found her at a wedding show.

    Crown Joolz Bridal's reply:

    Hi Lorna
    It was a pleasure to meet you and your family, hopefully you'll come back and see me again, with friends or family that are looking for a stunning dress.

    See you at Dunstan hall as my helper, your know my bridal family xx
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