Salon of Gems Reviews
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Katrina Sent on 25/11/2023Beyond all expectations!!
I’m finding it really hard to summarise my experience because I can’t thank GeGe’s salon enough. The whole team went above and beyond in the lead up to my wedding day and then afterwards, especially Gemma! Everyone made me and my bridal party feel so at home and at ease, nothing was too much for Gemma to do. Initially we had a telephone consultation to talk about my vision, we were then invited in for our hair and make up trials where we had nibbles and some Prosecco! Before the wedding I had my eyebrows and nails done. It all started to feel a little real once this was done! Gemma arrived promptly to my family home to start on my bridal party’s hair and make up! We didn’t have a photographer at the house initially but Gemma definitely took on that role and captured some really special moments and those all important TikTok transitions! After the wedding, as part of the package I purchased, I was given a complimentary facial which was the perfect close to our wedding celebrations. Since getting married I have been back to GeGe’s a few times and I can promise that you have a customer for life (including the other family members that I have brought along to book in!).
Gemma paid such close attention to the little details and was so supportive before, during and after the wedding!
Thank you isn’t enough and I’m so glad that I found your beautiful salon with such wonderful staff!Salon of Gems's reply:
OMG Katrina!!!! Was such a pleasure and we love catching up with you also. We are so so happy you loved your experience with us and you just looked absolutely stunning!!!! -
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Sarah Sent on 04/12/2025
Gemma is absolutely amazing - she deserves more than 5 stars!
From the first time I contacted Gemma, she was super friendly and clearly knew her profession very well! After booking, she was in contact via email, making sure that I was well supported and that she knew my vision before the trial. Myself and my 6 bridesmaids went for our hair and trial in Gemma's Redbourne salon and it was amazing! The care and detail she put in to it was above and beyond - there was prosecco, orange juice and a lovely platter of nibbly bits. We all had a fab time and all loved our hair and my makeup - this just cemented that I had chosen the right person!
In the run up to the wedding, Gemma was in contact and produced a detailed timeline for the wedding morning which even included allocated time for photos. (She advised me to get matching PJ's for the bridesmaids and I'm so glad I listened! Everyone loved them and the photos looked great!). The pre-wedding pampering at the Salon was wonderful - my nails have never looked so good!
On the wedding morning, Gemma was absolutely amazing and it felt like she was on of the bridesmaids with all of the help and support she gave. Because of her planning, things ran exactly to time, we had amazing PJ photos, we both watched (and cried) as my husband arrived at the venue, she gave me a top up kit with all the essentials in and she even helped me get into my dress! We all loved our hair and makeup (Gemma even recorded a step by step make up guide for one of my bridesmaids) and we all looked and felt beautiful - which is reflected in all of our photos.
I honestly can not recommend Gemma enough, she goes above and beyond the role of a hair and makeup artist. She has been absolutely amazing and I'm so glad she was part of my wedding morning!Salon of Gems's reply:
Sarah it was an absolute pleasure to make you feel your absolute best. Thank you for sharing these photos they look amazing!! It really was an honour to be chosen as your HMUA and I cannot wait to welcome you again back into the salon x -
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![Bethanie]()
Bethanie Sent on 28/11/2025My bridal hair
Gemma was soo amazing, I couldn’t fault her on anything she did the most perfect job and gave me and the bridesmaids the best look ever, Gemma made us feel so special and did lots of fun photos and beautiful pictures which these will be memories that last a life time so thank you Gemma, because of you I got to feel like a queen like I wanted 💙Salon of Gems's reply:
Thank you Bethanie for your review it’s such a pleasure and you looked unreal! Being recommended to you by a friend of yourself to then getting to do you and your bridal party hair and makeup was a beautiful start to the bridal season this year. Thank you for choosing me x -
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Vikki Sent on 28/11/2025
The best wingwoman a girl could have!!
Gemma is so much more than hair and make up! Not only did she make me look and feel amazing on my wedding day, she helped with all the little details. She helped me into my dress, helped my bridesmaids get into theirs, gave us advice, put on my dads cufflinks and buttonhole, took photos of us and captured the most beautiful video of me and my dad during the first look.
I had a trial before my wedding and again, Gemma gave great advice and made me feel so comfortable.
Gemma offers absolute value for money, a great experience and definitely brings the vibes with her down to earth, friendly personality.
I am so grateful I found Gemma and I would recommend her to anyone looking for that special person to start their big day off in the most amazing way 🩷
Salon of Gems's reply:
Wow what a review huni! I so appreciate it and I’m thankful you liked all the added extras it was a great pleasure being in the background helping your bridesmaids and dad and seeing that reveal was just beautiful! Not a dry eye. I wish we could do the day again one of my fav brides xx -
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![Aimee]()
Aimee Sent on 28/11/2025Just… perfect!
I honestly cannot recommend Gemma highly enough! She swooped in like an absolute hero the day before my wedding after my original makeup artist fell ill, and she truly saved the day. Despite the last-minute chaos, she walked in with the calmest, warmest energy and made everyone feel instantly at ease.
She did makeup for six of us—bridesmaids, mum, my Flower Girl and me, and every single one of us looked incredible. My daughter is 6 and had the best experience ever having her blush and lips done! Gemma was a star with her!
She listened to exactly what each person wanted, added her own expert touch, and somehow managed to make us all look flawless while still feeling like ourselves. I’m particularly difficult as I have Body Dysmorphia and have never liked how I look.. but for the first time, I felt truly beautiful!
The makeup didn’t budge all day (and well into the night!), even through happy tears, hugs, dancing, and everything in between.
Beyond her talent, she was just a dream to have around on the morning of the wedding—so helpful, so funny, and so wonderfully relaxed. She slotted into the room like she’d been part of the plan from the start, keeping the mood light, the timeline smooth, and the stress levels at zero.
What could have been a disaster turned into one of my favourite parts of the day, all thanks to her. If you’re looking for someone who is not only exceptionally skilled but also an absolute joy to be around, book her immediately. She’s magic. 🪄 ✨Salon of Gems's reply:
Aimee thank you so much for this gorgeous review. I so appreciate your feedback and was truly thankful I could help on your wedding day you all looked absolutely stunning and cannot wait to see the professional photos when you get them back too. Xx -
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![Kerrie]()
Kerrie Sent on 05/10/2025The silent bridesmaid you never knew you needed ❤️ Gemma is professional, honest, passionate and a beautiful soul.
Gemma has been transforming my hair for the past year leading up to my wedding. She is professional, kind and honest. She has been like a silent bridesmaid to me in the past year, helping me build my vision both in hair and make up, providing sound advice on how to look after my hair and always there when I have questions. Gemma has given me huge confidence in myself, her hair work has been out of this world. I was worried that as my hairstyle was very untraditional that no salon would be able to achieve it but she absolutely smashed it!! She has been so kind honest and patient with me leading up to my wedding and it has felt like I've made a true friend and at times an agony aunt 😂. She is like an extension guru, everytime I have them redone they look amazing! See before and after pictures for my very first set of extensions. On my wedding day, Gemma executed the look we had been building all year so well it made me happy cry! She went above and beyond to make my day perfect, she even helped my Man of Honour do up my corset and made it look perfect. Just perfect work, I cannot thank her enough for making my vision become reality. Gemma's team are also incredible, they always make me feel so welcome, listen to my concerns and we have a laugh every time I visit. The girls are all so friendly and professional. Emma is fantastic at eyebrows and nails and has given me huge confidence with this as well. Thank you from the bottom of my heart girls! If you want a salon to reassure you, work with you, give honest and real advice and listen to exactly what you want then these are your girls ❤️Salon of Gems's reply:
Wow Kerrie thank you for your gorgeous review it really has been super special I can’t really believe it’s all over! Your professional photos are stunning thank you for sharing it was my absolute pleasure xx -
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Deborah Sent on 24/09/2025
Amazing! Fantastic! Made my day even more Special ❤️
Gemma and her team were amazing from start to finish. With myself, 6 bridesmaids and a few family members wanting hair and make up doing. I was dreading finding someone who could accommodate us. Gemma was organised, professional and made me feel so at ease. Everything was scheduled and went perfectly. Price was amazing and communication was outstanding. Would recommend to anyone.Salon of Gems's reply:
Deb thank you so much for this lovely review it was so great sharing your morning with you and your bridal party. No chaos just organised and I loved it! You all looked amazing and thank you for choosing me for your hair and makeup x -
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Tammy Sent on 24/08/2025
Miracle workers!
Thankyou Gemma, you made me feel like a princess. I appreciate your patience as I don’t have a lot of experience with makeup.
My girls all looked beautiful, thanks to you and your team. Thankyou too for helping me with my dress mishap and relacing my dress.Salon of Gems's reply:
Thank you Tammy for your kind words it was a pleasure you all looked so beautiful and thank you for choosing me to be apart of your morning! All the best xx -
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![Elisha]()
Elisha Sent on 04/08/2025Best day of my life
I met Gemma at a wedding fair at the venue we had picked to get married and straight away knew I wanted her to do my hair and make up for my wedding. She was friendly and kind.
I started to get my hair done with her before the wedding to get my hair colour the way I wanted.
On the day of the wedding she didn’t just make me look like a princess, she made me feel like one.
She also kept me calm with all the chaos in the room and reminded me my mum was there to help with my son.
My mum also had her hair and make up done by Gemma and loved it.
Gemma also helped when it came to getting in my dress and with the corset back. She managed to take pictures of me at the alter and walking with my dad.
I can’t recommend Gemma enough. She is amazing.Salon of Gems's reply:
Elisha you are one beautiful woman! The whole lead up to your wedding I thoroughly enjoyed getting to know you and your family! Watching you pregnant and then have your baby and throughout your wedding! Wow it was such an amazing experience and you looked breathtaking.
Thank you for choosing me. And I can’t wait to welcome you back regularly in the salon to keep you glam xx -
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![Sarah]()
Sarah Sent on 27/05/2025Made us look and feel like princesses!
Thank you to Gemma for making me and my bridesmaids feel like absolute princesses on my wedding day at the start of May. Gemma added an air of calm and humour to the morning, and made us all feel relaxed as she then also made us look beautiful.
We all looked amazing, and our hair and make up lasted throughout the wedding day, and well into the early hours!
I'm so glad to have found Gemma; she honestly made us look fabulous.Salon of Gems's reply:
Thank you Sarah for your lovely review it was a pleasure to glam you and your bridal squad you were all a dream and I can’t wait to see the professional photos 💕 -
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