Helena Victoria Reviews

Reviews

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+29 User photos

• Samantha B. Sent on 23/10/2023
  4.8 out of 5 rating

  4.8
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    4.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Excellent customer service

  I would definitely recommend helena Giles make up artist.
  A friendly professional individual who delivered over and above customer service on my wedding day.
  Beautiful makeup.
  
  

  I would definitely recommend helena Giles make up artist.
  A friendly professional individual who delivered over and above customer service on my wedding day.
  Beautiful makeup.
  
  
• Ana Sent on 05/10/2023
  3.2 out of 5 rating

  3.2
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    2.0 out of 5 rating
    2.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    1.0 out of 5 rating
    1.0
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    3.0 out of 5 rating
    3.0

  Lovely lady, but not for me

  Firstly let me say that Helena is a lovely lady and did her best. I wasn't pleased with my makeup on the day and she went back trying to fix the bits I didn't like. But it wasn't working for me and if I wasn'talready late for the ceremony I would have removed the makeup and did it myself from start. The makeup aged me, didn't bring out my good features and accentuated the bad ones. I am quite critical, so maybe for someone not fussed about makeup this could work. But my expectations for that price and a professional service were high, and unfortunately weren't met. I wouldn't want to say my day was ruined, but I was definitely unhappy and my wedding photos reflect this (especially the "getting ready"). I didn't feel beautiful and looking at the photos from the day upsets me.

  Firstly let me say that Helena is a lovely lady and did her best. I wasn't pleased with my makeup on the day and she went back trying to fix the bits I didn't like. But it wasn't working for me and if I wasn'talready late for the ceremony I would have removed the makeup and did it myself from start. The makeup aged me, didn't bring out my good features and accentuated the bad ones. I am quite critical, so maybe for someone not fussed about makeup this could work. But my expectations for that price and a professional service were high, and unfortunately weren't met. I wouldn't want to say my day was ruined, but I was definitely unhappy and my wedding photos reflect this (especially the "getting ready"). I didn't feel beautiful and looking at the photos from the day upsets me.
• Clare G. Sent on 04/09/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Beautiful and saved the day!

  Helena was both relaxed and wonderfully professional.
  After beautifully applying make up to me, my bridesmaids and my mum, she help my mum dress me.
  Whilst getting me dressed, she quietly brought my mums attention to a small hole in the seams of my dress, which without letting me know and she perfectly sewed up. Leaving me relaxed and unaware of the potential drama.
  I am so grateful that she allowed me to remain relaxed and calm on the morning of the wedding.
  I highly recommend Helena, and cannot praise her enough for her beautiful makeup and quiet professional dedication which ensured that I had a magical day.

  Helena was both relaxed and wonderfully professional.
  After beautifully applying make up to me, my bridesmaids and my mum, she help my mum dress me.
  Whilst getting me dressed, she quietly brought my mums attention to a small hole in the seams of my dress, which without letting me know and she perfectly sewed up. Leaving me relaxed and unaware of the potential drama.
  I am so grateful that she allowed me to remain relaxed and calm on the morning of the wedding.
  I highly recommend Helena, and cannot praise her enough for her beautiful makeup and quiet professional dedication which ensured that I had a magical day.

  Helena Victoria's reply:

  Aww Clare thank you so much for your lovely review! From the moment I arrived your bridal party was so relaxed! Im delighted you loved your make up and more so we managed to sort out your dress without upsetting your day. Discreet nod to mum and a sewing kit saved the day!
  Your first look was fantastic 😍 😍😍 Thank you for choosing me for your day xx
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• Klee M. Sent on 12/09/2023
  2.8 out of 5 rating

  2.8
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    3.0
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    3.0
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    4.0
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    1.0
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    3.0 out of 5 rating
    3.0

  Lovely ladies

  Both Ladies were great, relaxed and made the environment relaxing. Sadly the hairdresser wasn’t informed of what I wanted and even after showing an image it wasn’t anything like what I had my heart set on, I didn’t have the heart to tell her I didn’t like it.
  
  Makeup was ok, but it didn’t last. Annoyingly it was under my nails after trying to move hair out of my face, this ended up down the sides of my dress and covered the straps where it was put on my neck.
  An hour after the ceremony I had to remove the make up as my Maid of Honour informed me it had become blotchy and running off my face.
  
  Sadly as much as I loved our day and everyone thought I looked amazing when I look back at the photos I just wish I had done it myself after spending all that money on curls that dropped out and make up that made me look old and a melting wax work.

  Both Ladies were great, relaxed and made the environment relaxing. Sadly the hairdresser wasn’t informed of what I wanted and even after showing an image it wasn’t anything like what I had my heart set on, I didn’t have the heart to tell her I didn’t like it.
  
  Makeup was ok, but it didn’t last. Annoyingly it was under my nails after trying to move hair out of my face, this ended up down the sides of my dress and covered the straps where it was put on my neck.
  An hour after the ceremony I had to remove the make up as my Maid of Honour informed me it had become blotchy and running off my face.
  
  Sadly as much as I loved our day and everyone thought I looked amazing when I look back at the photos I just wish I had done it myself after spending all that money on curls that dropped out and make up that made me look old and a melting wax work.

  Helena Victoria's reply:

  Hello Klee
  
  So sorry you felt let down by the service provided. As you can see from our 5 star reviews it's not how we operate and can only apologise. Please contact me directly and I will arrange for a refund.
• Jenny W. Sent on 27/08/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Absolutely perfect!

  I don't even know where to begin with how wonderful Helena is. From first contact she was so friendly and kind. Her enthusiasm and passion for what she does and wanting to make people's vision a reality is such a beautiful thing. She really cares and listens and is so talented. She maintained regular contact leading up to the big day and helped fuel the excitement. On my wedding morning she made the wedding party feel so relaxed, especially myself, she joined in with my mum, daughters and maid of honour singing and dancing, it actually felt like she was part of the wedding party. We experienced a few hiccups (not relating to her) on the morning when getting ready and Helena stepped in and helped us all get ready from fixing hair to adjusting dresses and helping get shoes on. This lady is a beautiful person and an absolutely amazing artist and professional. If you want the best, book with Helena she really make your day beautiful. Thank you for everything

  I don't even know where to begin with how wonderful Helena is. From first contact she was so friendly and kind. Her enthusiasm and passion for what she does and wanting to make people's vision a reality is such a beautiful thing. She really cares and listens and is so talented. She maintained regular contact leading up to the big day and helped fuel the excitement. On my wedding morning she made the wedding party feel so relaxed, especially myself, she joined in with my mum, daughters and maid of honour singing and dancing, it actually felt like she was part of the wedding party. We experienced a few hiccups (not relating to her) on the morning when getting ready and Helena stepped in and helped us all get ready from fixing hair to adjusting dresses and helping get shoes on. This lady is a beautiful person and an absolutely amazing artist and professional. If you want the best, book with Helena she really make your day beautiful. Thank you for everything

  • +2 Photos

  Helena Victoria's reply:

  Oh my goodness Jenny! Thank you so much for your kind words 💜💜💜
  We got through the challenges! Loved your wedding theme and your chosen make up look absolutely suited you! So pleased to have been part of your wedding day! Thank you so much for choosing me xx
• Caz H. Sent on 16/05/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Just perfect!

  Helena was just wonderful! So warm and friendly, knew exactly what we needed and managed to make us look amazing on the day. With a large wedding party this could have been a tough morning but it was organised perfectly and ran like clockwork. Everyone loved chatting away with her and the team, and we were so relaxed. We genuinely felt like they were part of our day and it really wouldn’t have been the same without them. Thank you!

  Helena was just wonderful! So warm and friendly, knew exactly what we needed and managed to make us look amazing on the day. With a large wedding party this could have been a tough morning but it was organised perfectly and ran like clockwork. Everyone loved chatting away with her and the team, and we were so relaxed. We genuinely felt like they were part of our day and it really wouldn’t have been the same without them. Thank you!

  Helena Victoria's reply:

  Thanks so much for your kind words! I loved every moment supporting your day, from our initial zoom call through to your lovely wedding... just lovely 😍
  
  Thank you for choosing us xxx
• Clare J. Sent on 14/06/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Fantastic service

  Helena is so so lovely.
  I'm a farmer and don't do makeup and if I do
  I'm normally rubbing and scratching it all over my face, but with Helena's makeup, I didn't touch it once I felt so comfortable. Helena done a fantastic job on myself and my two bridesmaid's we all looked stunning.
  I strongly recommend Helena xxxx

  Helena is so so lovely.
  I'm a farmer and don't do makeup and if I do
  I'm normally rubbing and scratching it all over my face, but with Helena's makeup, I didn't touch it once I felt so comfortable. Helena done a fantastic job on myself and my two bridesmaid's we all looked stunning.
  I strongly recommend Helena xxxx

  Helena Victoria's reply:

  Oh how lovely Clare! From nervous non make up wearer to beautiful bride! You and your bridal party were a joy to work with. Thank you so much for allowing me to be part of your day x
• Harrie W. Sent on 05/07/2023
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Helena was great!

  Helena was absolutely amazing! Im not someone who wears makeup normally and i was really out of my comfort zone, but she made me feel at ease! I didnt have to worry about a thing!

  Helena was absolutely amazing! Im not someone who wears makeup normally and i was really out of my comfort zone, but she made me feel at ease! I didnt have to worry about a thing!

  Helena Victoria's reply:

  Hey hey! You were absolutely fabulous! Loved your sence of humour, your wedding morning was so chilled and you embraced your inner make up goddess! Thanks for allowing me to be part of your day x
• Stephanie S. Sent on 23/04/2023
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing lady !! Very professional and so friendly - made me feel at ease !

  Helena did my wedding make up on 1st April 2023.
  I dont wear alot of make up, normally just mascara and lip balm or lip gloss and blusher for work. So when i went for my wedding make up trial this was discussed. I wanted to look beautiful on my day, but also still wanted to look like me! So wanted a natural look. I also suffer with psoriosis and this was discussed when deciding on products etc. Myself, maid of honor, my eldest daughter and my mum all had make up trials, and came away over the moon ! Helena was so friendly, chatty and on my wavelength. Communication was fantastic! On the day of my wedding i really felt at ease, i felt amazing!! I would recommend Helena without hesitation!
  Thankyou for making me look and feel beautiful, was a pleasure to meet you and have you as part of our day ❤️

  Helena did my wedding make up on 1st April 2023.
  I dont wear alot of make up, normally just mascara and lip balm or lip gloss and blusher for work. So when i went for my wedding make up trial this was discussed. I wanted to look beautiful on my day, but also still wanted to look like me! So wanted a natural look. I also suffer with psoriosis and this was discussed when deciding on products etc. Myself, maid of honor, my eldest daughter and my mum all had make up trials, and came away over the moon ! Helena was so friendly, chatty and on my wavelength. Communication was fantastic! On the day of my wedding i really felt at ease, i felt amazing!! I would recommend Helena without hesitation!
  Thankyou for making me look and feel beautiful, was a pleasure to meet you and have you as part of our day ❤️

  Helena Victoria's reply:

  Oh lovely lady! You and your gorgeous bridal party were a joy! Loved running through your ideas and discussing which products to use. So glad it all helped. Thank you for allowing me to be part of your Beautiful Day xx
• Jade C. Sent on 10/12/2022
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Absolutely amazing

  Would highly recommend. They were absolutely brilliant on my wedding day in November from start to finish.
  Nothing was too much trouble and they made each and everyone of us feel comfortable.
  We spent the whole morning laughing and joking and the makeup and hair was amazing.
  100% recommend these lovely people you won’t be disappointed 🙂

  Would highly recommend. They were absolutely brilliant on my wedding day in November from start to finish.
  Nothing was too much trouble and they made each and everyone of us feel comfortable.
  We spent the whole morning laughing and joking and the makeup and hair was amazing.
  100% recommend these lovely people you won’t be disappointed 🙂

  Helena Victoria's reply:

  Thanks so much Jade! You and Sarah were just fabulous to work with and embraced the make up love! You weren't sure but werent afraid to try products! Loved being part of your wedding day. Thank you for booking me xx

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