Elegance Films Verified Reviews

6 | Dorking (Surrey)
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6 Reviews for Elegance Films

Recommended by 83% of couples · Write a Review

4.7 out of 5.0
  • Quality of the Service 4.8
  • Professionalism 4.7
  • Flexibility 4.7
  • Value for Money 4.7
  • Response time 4.7

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  • J

    Jacqueline G. · Married on 10/11/2018

    3.2
    • Quality of the Service:
      4.0
    • Responsiveness:
      3.0
    • Value for Money:
      3.0
    • Flexibility:
      3.0
    • Professionalism:
      3.0

    Missed an important part of the wedding day.

    I hired Elegance Films to capture my daughter’s wedding day so we would have a forever memory of the day for our family. My daughter requested that her brother play his guitar and sing a certain song for her during the middle point of the church service that was being recorded. He traveled all the way from the US to be at his sister’s wedding and play that song for her and the Elegance video team decided that would be a good time to take a break and recharge their camera batteries! I lost the memory forever of my son singing and playing a song for his sister on her wedding day because of the poor judgment of this film company. I can never get that moment back! If you hire them, be sure to have someone monitor their breaks. They may miss an important part of the day. I asked my daughter if she had discussed this with him during the pre wedding interview and she said she had told him that the song was important to her and she wanted it videotaped. I would think that would be obvious though.

    Sent on 16/09/2021
  • A

    Anonymous

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank you so much

    Giannis and Monika!!!! Oh my god. This is absolutely the most perfect thing we could have asked for!!!!! In just those 5 minutes you have captured the feeling of our day perfectly!!!!!!! Thank you so so much x

    Sent on 20/08/2018
  • B

    Becky

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing

    Just wanted to say we have watched the videos and they are absolutely amazing! So much more than we ever dreamt of! Thank you so much for the work you have put in to them, they will definitely be something we treasure!

    Again thank you so much

    Sent on 20/08/2018
  • C

    Celie

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absoutely beautiful

    What can we say Giannis?! It is absolutely beautiful Thankyou so so much! We couldn’t of wanted much more to share with friends and family we’ve had amazing feedback on it! Everyone’s so impressed we could never of dreamt it to be as good as it has turned out.
    Thankyou so much for all your hard work it’s hugely appreciated.

    Sent on 20/08/2018
  • A

    Areika

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Rendered speechless

    Well, what can we say. You have rendered us both speechless. Which is very hard to do ha ha ha...

    That 5 min clip absolutely captured our personalities and special day.

    If this is what 5 minutes looks like, we can’t wait to be blown away with the full version.

    You are both amazing at what you do and captured every moment perfectly.

    The 5 minute clip has turned into over an hour of us watching it over and over and over lol...!!! We can’t stop watching it, it is amazing.

    Thank you guys for being part of our special day and providing us with these wonderful memories.

    Sent on 20/08/2018
  • A

    Alex

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    You captured our day perfectly

    We watched the highlights last night and just wow! We are so pleased with it (aswell as crying the whole way through!) in just 4 minutes you’ve both captured the day so perfectly and we are so glad the speeches were recorded it means so much to listen back and hear what was said!

    Sent on 20/08/2018