Twycross Zoo Reviews
Reviews
5.0 out of 5 rating
5.0 Fantastic
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19 reviews
100% recommend it
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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Kirsty Sent on 26/09/20185 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Amazing
We had the most magical time. They were with us from start to finish helping to plan with catch up meetings and a menu tasting and the ceremony set up.
On the actual date we were there for the whole day from ceremony to reception and the staff were so attentive and flexible to our needs. They even helped phone round every taxi firm in the area to find us transportation when we realised our lift had needed to leave early and we hadn't arranged anything else.
I fully recommend Twycross to anyone looking at a zoo wedding, and if you can I would suggest booking an animal feed. We fed the otters and they are so adorable up close!!We had the most magical time. They were with us from start to finish helping to plan with catch up meetings and a menu tasting and the ceremony set up.
On the actual date we were there for the whole day from ceremony to reception and the staff were so attentive and flexible to our needs. They even helped phone round every taxi firm in the area to find us transportation when we realised our lift had needed to leave early and we hadn't arranged anything else.
I fully recommend Twycross to anyone looking at a zoo wedding, and if you can I would suggest booking an animal feed. We fed the otters and they are so adorable up close!! -
Quality of the service
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Rosanna Sent on 23/06/20185 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Created our perfect day
We got married on the 19th May 2018 and truly had the best day of our lives. We were at the zoo from ceremony to evening reception.
We chose the zoo as it was one of the first places we went on a date together, we both love going to the zoo and we wanted something truly memorable and special for our wedding...and we definitely made the right decision!
The team did absolutely everything they could to make the day go smoothly and according to plan. We didn't have to worry about a single thing throughout the whole day. Guests had an amazing time and were so complementary about the day. Wonderful memories were made for all involved and we're so happy with how it turned out. Massive thank you to everyone who helped us plan and execute our perfect day - Jade, Katie, Elliot, James and everyone else involved, either beforehand or on the day....we can't thank you enough!We got married on the 19th May 2018 and truly had the best day of our lives. We were at the zoo from ceremony to evening reception.
We chose the zoo as it was one of the first places we went on a date together, we both love going to the zoo and we wanted something truly memorable and special for our wedding...and we definitely made the right decision!
The team did absolutely everything they could to make the day go smoothly and according to plan. We didn't have to worry about a single thing throughout the whole day. Guests had an amazing time and were so complementary about the day. Wonderful memories were made for all involved and we're so happy with how it turned out. Massive thank you to everyone who helped us plan and execute our perfect day - Jade, Katie, Elliot, James and everyone else involved, either beforehand or on the day....we can't thank you enough! -
Quality of the service
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Deanna Sent on 27/02/20175 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great, quirky wedding venue!
We got married at Twycross Zoo on 18/02/17 and the day was amazing. We chose Twycross as it was somewhere a bit different from the traditional venues and was fun. It definitely exceeded both ours and our guests' expectations.
We got married in the Windows on the Wild room, which has its own private entrance and is separate from the main zoo area. This room has lovely views across a pond area, which makes the room nice and light.
Following the ceremony, we then had our drinks reception and photos in the Gibbon Forest which guests loved, before we ventured further into the zoo with our photographer (using the zoo buggy we hired- definitely recommended!) to get some couple shots.
Following the photos (/time for guests to explore the zoo), we then returned to the Windows on the Wild room which had been set up with all our decorations and looked great. The wedding breakfast itself was delicious and seemed to go down well with all the guests. Being a coeliac this was an aspect of the wedding I was worried about, but I needn't have been as the chef was able to accomodate any dietary requirements (to which there were a few in our party)- including making a special gluten free cheesecake just for me!
For the evening reception, we then moved into the Himalaya room (overlooking the snow leopards). This included a DJ who had been booked by Twycross as part of our package, and the use of the soft play facility (an extra cost, but definitely worth it if you have lots of children attending!)
A big thank you to Elliot, Kellie, Jane & the team at Twycross for making our wedding day so special. All the staff were attentive and ensured the day went smoothly.We got married at Twycross Zoo on 18/02/17 and the day was amazing. We chose Twycross as it was somewhere a bit different from the traditional venues and was fun. It definitely exceeded both ours and our guests' expectations.
We got married in the Windows on the Wild room, which has its own private entrance and is separate from the main zoo area. This room has lovely views across a pond area, which makes the room nice and light.
Following the ceremony, we then had our drinks reception and photos in the Gibbon Forest which guests loved, before we ventured further into the zoo with our photographer (using the zoo buggy we hired- definitely recommended!) to get some couple shots.
Following the photos (/time for guests to explore the zoo), we then returned to the Windows on the Wild room which had been set up with all our decorations and looked great. The wedding breakfast itself was delicious and seemed to go down well with all the guests. Being a coeliac this was an aspect of the wedding I was worried about, but I needn't have been as the chef was able to accomodate any dietary requirements (to which there were a few in our party)- including making a special gluten free cheesecake just for me!
For the evening reception, we then moved into the Himalaya room (overlooking the snow leopards). This included a DJ who had been booked by Twycross as part of our package, and the use of the soft play facility (an extra cost, but definitely worth it if you have lots of children attending!)
A big thank you to Elliot, Kellie, Jane & the team at Twycross for making our wedding day so special. All the staff were attentive and ensured the day went smoothly. -
Quality of the service
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Jess Sent on 12/12/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our day was perfect.....
Hiya Katie,
Sorry it's been a while, it's been hard going straight back to work and we have been unwell.
We just wanted to say a massive thank you to you, Alma and all the staff. Our day was perfect we couldn't have asked for anymore. Everyone has commented on how lovely the whole day was, and how amazing the food and service was.
We would love to arrange to come and see you all in the new year to thank you.
Hope you are all well.
Jess and Dave xxHiya Katie,
Sorry it's been a while, it's been hard going straight back to work and we have been unwell.
We just wanted to say a massive thank you to you, Alma and all the staff. Our day was perfect we couldn't have asked for anymore. Everyone has commented on how lovely the whole day was, and how amazing the food and service was.
We would love to arrange to come and see you all in the new year to thank you.
Hope you are all well.
Jess and Dave xx -
Quality of the service
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Alison Sent on 16/11/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Thank you!
We didn't see you to say goodbye so we want to say a massive thank you for all your help and the help of everyone on the day. We had such a fantastic day as did all our guests. Everyone said how brilliant all the staff were and that nobody would have changed a thing. You even made it sunny! We really couldn't have had a better day, you made everything run so smoothly.
The girl we did the bookings at champneys through (Mickala) said that they are thinking of having their christmas party with you, I think you should ask for a swap and get a spa weekend!
Thanks again,
Matt and Alison QuembyWe didn't see you to say goodbye so we want to say a massive thank you for all your help and the help of everyone on the day. We had such a fantastic day as did all our guests. Everyone said how brilliant all the staff were and that nobody would have changed a thing. You even made it sunny! We really couldn't have had a better day, you made everything run so smoothly.
The girl we did the bookings at champneys through (Mickala) said that they are thinking of having their christmas party with you, I think you should ask for a swap and get a spa weekend!
Thanks again,
Matt and Alison Quemby -
Quality of the service
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Ross Sent on 15/09/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The day has been etched into our guests memories
Stuart and I had our civil ceremony at Twycross in August. I have worked in the wedding industry for several years and this made us VERY picky and demanding of our venue (it took over a year to find one I liked). I cant find the words to express how happy we were with the service that we received and the quality of the venue, food and, most importantly for us, the staff. From the first contact with Katie Pell, right to the wedding itself, we couldn't have been treated any better. The whole day has been etched into our guests memories and memory cards, and for that we can only say thank you.
We chose one of the wedding packages on offer and after seeing the prices most venues charge, this is not only fantastic value, but what other venue do you know that has Snow Leopards dancing the night away with you!
If you are thinking about having your wedding or civil ceremony at Twycross, please go and visit and have a chat with Katie and I am sure you will book there and then.
If you are still not certain feel free to email me through facebook and I will gladly expand on our experience and you can see any of our photos.Stuart and I had our civil ceremony at Twycross in August. I have worked in the wedding industry for several years and this made us VERY picky and demanding of our venue (it took over a year to find one I liked). I cant find the words to express how happy we were with the service that we received and the quality of the venue, food and, most importantly for us, the staff. From the first contact with Katie Pell, right to the wedding itself, we couldn't have been treated any better. The whole day has been etched into our guests memories and memory cards, and for that we can only say thank you.
We chose one of the wedding packages on offer and after seeing the prices most venues charge, this is not only fantastic value, but what other venue do you know that has Snow Leopards dancing the night away with you!
If you are thinking about having your wedding or civil ceremony at Twycross, please go and visit and have a chat with Katie and I am sure you will book there and then.
If you are still not certain feel free to email me through facebook and I will gladly expand on our experience and you can see any of our photos. -
Quality of the service
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Andrew Sent on 30/08/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Best wedding they’ve ever been to!
"Thank you to everyone at Twycross Zoo for an amazing day, everyone has said it was the best wedding they’ve ever been to. Everyone was brilliant and so friendly, from the bar staff and the zoo keepers, to the golf buggy driver and everyone in between. And a giant thank you to Katie Pell who whilst coming in late in the process of planning our wedding was a brilliant wedding organiser and pulled everything together.
The weather held up and the venue was brilliant, having the snow leopards out all night during the reception was amazing and kept the kids entertained all night, as well as providing a bit of hunting practice for the snow leopards.
A wonderful day that we will remember forever, and be reminded of everytime we come back to the zoo.""Thank you to everyone at Twycross Zoo for an amazing day, everyone has said it was the best wedding they’ve ever been to. Everyone was brilliant and so friendly, from the bar staff and the zoo keepers, to the golf buggy driver and everyone in between. And a giant thank you to Katie Pell who whilst coming in late in the process of planning our wedding was a brilliant wedding organiser and pulled everything together.
The weather held up and the venue was brilliant, having the snow leopards out all night during the reception was amazing and kept the kids entertained all night, as well as providing a bit of hunting practice for the snow leopards.
A wonderful day that we will remember forever, and be reminded of everytime we come back to the zoo." -
Quality of the service
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Chris Sent on 17/08/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The whole day was just beautiful!
"What a amazing wedding we had on Saturday August the 4th the whole day was just amazing. The staff looked after us so well and the zoo time was fantastic . The meal and later the Buffet we had was lovely and exceeded our expectations. The whole day was just beautiful I know you made Stuart and Ross's wedding day so special. All our friends and family who came have spoke so very highly of the whole day and the experiences we all had. Once again, thank you all so very much.""What a amazing wedding we had on Saturday August the 4th the whole day was just amazing. The staff looked after us so well and the zoo time was fantastic . The meal and later the Buffet we had was lovely and exceeded our expectations. The whole day was just beautiful I know you made Stuart and Ross's wedding day so special. All our friends and family who came have spoke so very highly of the whole day and the experiences we all had. Once again, thank you all so very much." -
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Julie Sent on 17/08/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
A venue like no other!
''A VERY BIG THANK YOU TO KATIE, ALMA AND THE TEAM AT TWYCROSS FOR WONDERFUL CARE AND OUTSTANDING SERVICE GIVEN AT OUR SONS CIVIL CEREMONY. YOU ALL MADE THE DAY SO SPECIAL. HELPING WITH EVERY LITTLE DETAIL FROM DEALING WITH PROTECTION FROM THE GREAT BRITISH WEATHER TO EVERY GUESTS INDIVIDUAL NEEDS, A VENUE LIKE NO OTHER, ONCE AGAIN MANY THANKS FROM JULIE AND JOHN.XXX PS SEE YOU ALL AGAIN SOON'' Julie Maidment''A VERY BIG THANK YOU TO KATIE, ALMA AND THE TEAM AT TWYCROSS FOR WONDERFUL CARE AND OUTSTANDING SERVICE GIVEN AT OUR SONS CIVIL CEREMONY. YOU ALL MADE THE DAY SO SPECIAL. HELPING WITH EVERY LITTLE DETAIL FROM DEALING WITH PROTECTION FROM THE GREAT BRITISH WEATHER TO EVERY GUESTS INDIVIDUAL NEEDS, A VENUE LIKE NO OTHER, ONCE AGAIN MANY THANKS FROM JULIE AND JOHN.XXX PS SEE YOU ALL AGAIN SOON'' Julie Maidment -
Quality of the service
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Philippa Sent on 17/08/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Fun, versatile and modern wedding venue!
"We chose Twycross Zoo since it was a venue with a difference, there is obvious entertainment for guests of all ages – the snow leopards at Himalaya particularly provided entertainment in the evening. The Zoo did not present with a plan for us to follow but told us about the facilities available for us to use in the way we wanted to so we could create the day we wanted and not one which fitted protocol as many wedding venues require.
Staff at Twycross were professional, friendly, helpful and well presented they also all appeared to share in the excitement of our day. Particular thanks must be paid to Alma, Charlotte and Katie ready to help with anything required and subtly ensuring that everything went as planned on the day, the even smallest of things were made perfect.
Twycross Zoo provided a DJ for us and we were able to submit requests in advance which led to us having a DJ knowledgeable of our preferences and we had a fantastic evening dancing the night away on the dance floor.
To conclude: Twycross is a fun, versatile and modern wedding venue with excellent staff, fresh and tasty food and plenty of room to dance the night away. The perfect memories of our wedding day will stay with us and our guests forever. " Philippa (Bride)"We chose Twycross Zoo since it was a venue with a difference, there is obvious entertainment for guests of all ages – the snow leopards at Himalaya particularly provided entertainment in the evening. The Zoo did not present with a plan for us to follow but told us about the facilities available for us to use in the way we wanted to so we could create the day we wanted and not one which fitted protocol as many wedding venues require.
Staff at Twycross were professional, friendly, helpful and well presented they also all appeared to share in the excitement of our day. Particular thanks must be paid to Alma, Charlotte and Katie ready to help with anything required and subtly ensuring that everything went as planned on the day, the even smallest of things were made perfect.
Twycross Zoo provided a DJ for us and we were able to submit requests in advance which led to us having a DJ knowledgeable of our preferences and we had a fantastic evening dancing the night away on the dance floor.
To conclude: Twycross is a fun, versatile and modern wedding venue with excellent staff, fresh and tasty food and plenty of room to dance the night away. The perfect memories of our wedding day will stay with us and our guests forever. " Philippa (Bride) -
Quality of the service
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