The Old Government House Hotel & Spa Reviews
Reviews
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5.0 out of 5 rating
5.0
Fantastic
18 reviews
Recommended by 100% of couples
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Quality of the service 5 out of 5 rating5.0
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
Badges
+51
User photos
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Featured
Kate Sent on 22/09/20245 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding at the Old Government House Hotel
Firstly, both Matt and I had the most wonderful day at The Old Government House – it was amazing from beginning to end. Mel was incredibly professional, providing us with all the necessary information during our visits. She guided and supported us through every aspect of event planning, from scheduling, recommending local vendors, room presentation, to guest management. Her attention to detail was exceptional, ensuring everything was perfectly executed.
We were also blown away by the thoughtful surprises from the hotel, including a bottle of champagne, embroidered Red Carnation dressing gowns, and chocolate-dipped strawberries left in our suite on our wedding night – it was such a lovely touch!
We had our food tasting last November, and the entire experience was delightful – not to mention delicious! We even had an extra canapé tasting session because the choices were just too tempting! All our guests commented on how tasty the food was. Throughout the entire planning process, The OGH felt like a second home, and we look forward to visiting again.
The staff were all so friendly and accommodating. I will definitely be recommending The OGH to any couples planning their wedding.-
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+6 Photos
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Emma Sent on 17/12/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything we wished for
There are not enough stars to choose to describe the high level of the professionalism, service and high quality of the staff, they were so attentive. The whole hotel exuded Christmas and glamour. From the moment we started arranging the wedding with the team they were incredibly helpful and personable, the plans were made with ease and nothing was too much trouble. All of our plans came together and the wedding weekend was everything we could have wished for, it went perfectly and we loved every minute. Wish we could do it all again, the OGH was simply perfect. -
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David Sent on 05/07/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Venue
We had our wedding at The Old Government House Hotel in July 2024 and we truly cannot put into words just how perfect the entire experience was. From the very first meeting to the final moments of our special day, the entire team went above and beyond to make it the most wonderful day.
A huge heartfelt thank you must go to Mel, the Events Manager, who is nothing short of exceptional. She made the entire planning process feel effortless. Mel would genuinely do anything to ensure things went smoothly – nothing was ever too much trouble. Her warmth, professionalism, and calm reassurance were exactly what we needed, and we can’t thank her enough for making every detail flawless.
The venue itself is absolutely stunning. The hotel has a timeless charm and elegance. We held our ceremony in the beautiful Colborne Room, which provided an intimate and elegant setting, and our reception in the Regency Room, which took our breath away. Overlooking the sea, with its beautiful light and elegant décor, it was the most romantic and picturesque setting imaginable.
The food was out of this world – every single guest commented on how delicious and beautifully presented everything was. From canapés to the main meal and dessert, it was clear the culinary team takes immense pride in what they do.
A special thank you to Kris, Head of Front of House, who made everyone feel so welcome and set a wonderful tone for the day from the very beginning. We also want to thank Scott and his team, who were so helpful in arranging all the room reservations and made the whole process incredibly easy. Andrew, the Hotel Manager, was so present and genuinely invested in our happiness – his attention to detail and personal touch made such a difference and made us feel so looked after.
We also want to thank Sia and Alessandro in the food and beverage team – their hospitality was outstanding throughout. Friendly, attentive, and so professional – they helped create a relaxed and joyful atmosphere that was appreciated by everyone.
We are so grateful to the entire OGH team. The warmth, dedication, and professionalism of every staff member made our wedding not just a special day, but a perfect one. We will cherish the memories forever and cannot recommend The Old Government House Hotel highly enough to any couple looking for an unforgettable wedding experience. -
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Laura Sent on 07/06/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Wedding Day
We couldn't have asked for a better venue. From the start of the planning process to the end, the staff were incredibly helpful guiding us through all the options. Every detail was thoughtfully planned by the team which meant on the day, everything went smoothly! The food was the highlight of the venue, excellent quality and they went above and beyond to cater for all dietary needs. We would highly recommend this venue to anyone looking to get married in Guernsey. -
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Emma Sent on 03/05/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding day
We had our wedding here which was not your typical wedding. They were amazing with accommodating our decor and how we wanted the tables set up, they made sure our day was perfect and were so good when it came to communicating and they work seamlessly as a team.-
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+4 Photos
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Steve Sent on 03/03/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A perfect day
We had our wedding at OHH and it was absolutely perfect! From start to finish, the staff went above and beyond to ensure everything ran smoothly. They were incredibly helpful, professional, and attentive to every detail, making our day completely stress-free. The venue itself was stunning, with beautiful decor and a fantastic atmosphere that made our wedding truly special. The food was exceptional, and our guests couldn’t stop complimenting the service. We couldn’t have asked for a better experience—thank you for making our day unforgettable! Highly recommend to any couple looking for a dream wedding venue. -
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Liz S. Sent on 11/10/20245 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the best wedding day!
We got married on 16th August 2024. It was second time around for both of us and we wanted a very personal small wedding ceremony followed by a lazy long celebratory lunch. We had only 30 guests.
Right from the outset, Melanie, our wedding coordinator was so very helpful and clearly very experienced in her role.
Once she was able to confirm availability, Melanie met with us to show us the options of the various rooms both for the ceremony and lunch.
Melanie made the whole process worry free, was quick to answer my endless questions in emails and readily met with us to ensure that every tiny detail was covered and understood.
Nothing was too much trouble.
We very much enjoyed our food and wine tasting and were able to include four of our guests.
We were very well looked after by the superb team of staff, and the chef joined us after lunch to hear our feedback and offer suggestions to how we could tweak our choice of menu. It was great!
Our wedding went without a hitch, nothing could beat the warm and friendly atmosphere by all of the wonderful waiting staff towards us and our guests. Melanie was on hand the whole day.
The food was fabulous.
The only thing that could be improved on, was the system by which we were able to play our music playlist. The speaker in the room we used wasn’t working and so we had to use a portable “ghetto blaster” which wasn’t really loud enough for all to hear well.
We chose not to have an evening event, but were able to use the room for as long as we wanted - with no pressure to leave.
We had the best day and would highly recommend the OGH as the perfect wedding venue.
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+2 Photos
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Lucia Sent on 15/10/20235 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OGH Wedding Review
We could not have chosen a better venue for our Wedding ceremony and reception. From the day we decided on the OGH the event staff Olivia & Mel helped us every step of the way, they accommodated us throughout with any queries, meetings and advice needed. They were prompt and efficient when communicating with us, nothing felt a chore or issue for them. On the day of our wedding everything went as imagined , the waiting staff were incredible so very attentive and extremely polite, the food was out of this world. Having our wedding at the OGH was extremely good value for money, we would highly recommend the OGH to anyone looking to get married in a unique setting like the OGH has to offer. -
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Emily Sent on 09/10/20235 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything we hoped for
The OGH were highly professional and attentive. Our guests gave high praise on the quality of the food and the attentiveness of the staff; nothing was too much of an ask! They made our day so special. There no hitches and the day progressed with ease. Thank you so much OGH! -
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Chloe Sent on 05/10/20235 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible!!
I cannot fault these guys. They gave us the best day of our lives, they were extremely helpful, involved, kind, welcoming and went over and above to look after us!! -
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