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Sprowston Manor Hotel, Spa & Golf Reviews

Sprowston Manor Hotel, Spa & Golf

Sprowston Manor Hotel, Spa & Golf

Norwich, Norfolk
4.9 out of 5 rating, 83 reviews
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Reviews

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  • Quality of the service
    5 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

Hitched Wedding Awards 2025 Winner
Hitched Wedding Awards 2024 Winner
  • S
    Shelley Sent on 28/07/2026
    5 out of 5 rating
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    Shelley and Tom’s Wedding

    Everyone at Sprowston Manor made sure we had the most perfect day . Nothing was too much trouble for any of them and they checked in with us on throughout our wedding to make sure we were happy with everything . Special shoutout to Maddie who made planning our wedding an absolute breeze - nothing was too much. Also Hannah was fantastic helping with my dress and with my bridesmaids . Everyone was just simply amazing and we couldn’t have wished for a more perfect place to say ‘ I do’

    Sprowston Manor Hotel, Spa & Golf's reply:

    Thank you so much for your lovely feedback and kind words- myself and Hannah especially appreciate the shout out too! I have passed your feedback onto all of the staff here as well. I'm so pleased you both had the best day! You also made the wedding planning journey a breeze with your amazing organisational skills- it was greatly appreciated by myself and the rest of the staff for sure. Congratulations again to you both- Maddie xXx
  • J
    Jo E Sent on 02/07/2026
    5 out of 5 rating
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    Evening wedding reception to remember.

    We couldn’t have asked for a better venue than Sprowston Manor for our wedding reception. From start to finish, everything was beautifully organised, and the whole day ran so smoothly thanks to the incredible events team, led by the fantastic Maddie.

    The marquee looked absolutely stunning and was set up exactly as we had hoped by Epic Events. Every detail had been thoughtfully taken care of, creating the perfect atmosphere for celebrating with our family and friends.

    The welcome drinks were presented beautifully to greet our guests, and the BBQ was outstanding. There was a wonderful selection of delicious food, and we have received so many compliments from our guests about both the quality and how tasty everything was.

    The bar staff were brilliant throughout the evening- friendly, professional and incredibly efficient. They kept the drinks flowing with a smile and helped create a relaxed, enjoyable atmosphere.

    A huge thank you to Maddie and the entire events team for making our wedding reception so special.
    Their communication, attention to detail and genuine care made the planning process stress-free and they went above and beyond to ensure everything was perfect on the day.

    We would wholeheartedly recommend Sprowston Manor to anyone looking for a beautiful wedding venue with exceptional service. Thank you for giving us memories we will treasure forever!

    Sprowston Manor Hotel, Spa & Golf's reply:

    Thank you so much for your lovely words and great feedback! I have passed this on to all of the staff involved and shared with the wider team as well, as positive feedback is always gratefully received :) I'm so pleased you enjoyed the evening and that the food was as delicious as it looked! The Marquee looked beautiful and it was so nice to see al of your vision come to life with the decor- the black and white was so classic and worked so well in the Marquee. Thank you so much and congratulations again! Maddie xXx
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  • Matt
    Matt Sent on 29/05/2026
    4.6 out of 5 rating
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      4 out of 5 rating
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      4 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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    Incredible wedding

    We had the best day, nothing was too much for them. Maddie and Libby you were incredible and we are so thankful.

    Sprowston Manor Hotel, Spa & Golf's reply:

    Hi Matt, I'm so pleased that you and Steph had a great day and enjoyed yourselves- I love the pictures, especially the beer pong table which looked like fun! Thank you for your kind words and review- congratulations again to you both :D Maddie x
  • C
    Carina Sent on 09/12/2025
    5 out of 5 rating
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    Our chosen venue

    We had attended weddings here before and knew it was exactly what we wanted! On our special day the venue exceeded our expectations and went above and beyond to ensure everything was perfect for us. Highly recommend

    Sprowston Manor Hotel, Spa & Golf's reply:

    Hi Carina,
    Thank you for your lovely 5* review, it is very much appreciated! I'm so pleased you had a great day and also to see some photos from the day- you looked stunning, the dress is so beautiful!! Hope you are both well and enjoying married life together- Maddie xXx
  • O
    Oliver Sent on 30/09/2025
    5 out of 5 rating
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    Our wedding!

    We had our wedding at Sprowston Manor on 20th September - it was the most magical day of our lives. Maddie at Sprowston is truly amazing and a credit to herself and the hotel, from the moment of our enquiry to the event itself they were brilliant.
    We had a lot of specific requirements for our wedding and they created a bespoke package to suit our needs, and allowed us to bring external vendors for food alongside their own, and throughout the process communication was clear and easy.

    They allowed us to have our suite for the night before the wedding, which made things so much easier logistically too. Pam was superb and very helpful on the day of the event too.

    It wasn’t too expensive compared to other similar venues too - we had 125 attendees and all have commented how beautiful and great the venue was.

    I could not recommend Sprowston highly enough.

    Sprowston Manor Hotel, Spa & Golf's reply:

    Oh bless your hearts, this is so lovely to read and so kind of you- thank you very much! I’m so glad you both had the best day and it was everything you wanted it to be. I’m pleased we were able to work together to create a bespoke package to ensure the day was suited to you both perfectly! Congratulations to you both again and all the best in married life together- Maddie 🩷
  • H
    Hannah Sent on 08/09/2025
    5 out of 5 rating
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    Best Day Ever

    Our wedding was everything we expected it to be & more! From start to finish it was just perfect to us.
    We picked Sprowston Manor because of its views and overall beautiful building, we got married outside at the Pagoda, it was stunning followed by our wedding breakfast & reception in the marquee. The food was delicious and the service was 5 star from all the staff, overall we thought it was great value for money as to everything that was included. A big shout out to Maddie our wedding coordinator, she was just amazing! Communication was on top the whole way through our planning. We would do it all over again in a heart beat. We would definitely recommend this venue to any future couples wanting to tie the knot. 🫶🏻 We had the most amazing Wedding, the best day of our lives.

    Sprowston Manor Hotel, Spa & Golf's reply:

    Hi Hannah,
    I'm so pleased you had the best day, you deserved it! We were so lucky with the glorious weather to have the ceremony outside in the sun and everything looked beautiful. I'm glad you enjoyed the food and that the service was spot on for your special day. Thank you for your kind words and the shout out!! Huge congratulations again to you both and your lovely children- Maddie xXx
  • C
    Craig Sent on 17/08/2025
    5 out of 5 rating
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    Craig & Sarah’s Wedding 9th August 2025

    The packages are great value for the money but most of all the wedding co-ordinators and staff are fantastic and together they make sure the day goes so smoothly so you have a wonderful day. If you are looking for a venue for your wedding then please book Sprowston Manor, the location of the place, along with the golf course, Pagoda and the sprinkler is Elegant and the pictures you get are the best I’ve ever seen. The venue is so wonderful we will be booking to stay here every year to mark our wedding anniversary and also look at the golf membership.

    Sprowston Manor Hotel, Spa & Golf's reply:

    Craig & Sarah, thank you so much for your wonderful review- I'm so glad you both had such an amazing day! I can't wait to see more of the pictures, I bet they look great. Congratulations again- Maddie x
  • Caren
    Caren Sent on 10/08/2025
    2.6 out of 5 rating
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      3 out of 5 rating
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      3 out of 5 rating
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      3 out of 5 rating
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      2 out of 5 rating
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      2 out of 5 rating

    I won’t be going back

    On my wedding day they lost my dad sign to remember him so that was never at the end of the isle, the wedding co-ordinator wasn’t even there the day of my wedding so it was left to someone who is amazing but can tell it’s not there full time responsibility, everything ran behind no one come and got me from my room like they said they would, the wedding breakfast was nothing like I had tasted on the taster day, on my wedding day I had complaints from my guests about beef being chewy and not cooked properly, honestly looked like the chef ran out of time and decided to fry a brisket it was horrible, the starter of tomato and red pepper bruschetta the bread was stale, one of my guests bedrooms were not cleaned from the person before! The place is ran down over priced I won’t be going back

    Sprowston Manor Hotel, Spa & Golf's reply:

    Thank you for taking the time to share your feedback. I am genuinely sorry to hear that certain aspects of your wedding day did not meet your expectations.

    We would like to clarify that you were made aware in advance that I- as your wedding coordinator- would not be present on the day itself, as it was my birthday that weekend and this had been booked as annual leave since the year before.

    Our highly experienced Conference and Banqueting Manager- who has over 40 years in hospitality and has successfully managed hundreds of weddings- oversaw your day to ensure everything ran as smoothly as possible.

    Regarding the wedding breakfast, we regret that you felt the food was not to the same standard as your menu tasting. On the day, the manager in charge checked back with you personally, and you indicated that it was fine, noting it was some guests who were unhappy and had made comments to you.

    Unfortunately, no concerns about the starter were raised at the time- had we been made aware, we would have been happy to rectify this immediately.

    With regards to your guest’s bedroom, this issue was not mentioned to us during your stay. If it had been raised, we would have acted straight away to address it.

    We are truly sorry if the missing memorial sign for your father caused you distress- this is never the experience we wish for our couples- and would have been a genuine oversight down to human error.

    While we regret that you left feeling disappointed, please know that we value your feedback and will take it into account to help improve our service.

    We wish you both the very best for the future and congratulations to you both again! Maddie x
  • Hannah
    Hannah Sent on 08/07/2025
    5 out of 5 rating
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    An absolute fantastic day at this stunning venue

    Maddie, Pam and the team did a fantastic job, nothing was too much trouble, everything ran smoothly. The hotel is stunning, we had so many compliments from our guests too

    Sprowston Manor Hotel, Spa & Golf's reply:

    Hi Hannah, Thank you so much for your lovely review- I'm so glad you and your guests all enjoyed your special day here! Congratulations again! Maddie x
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