Sprowston Manor Hotel, Spa & Golf Reviews
Reviews
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Quality of the service 5 out of 5 rating5.0
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Response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Badges
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Featured
Alys Sent on 15/05/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day
We truly couldn’t have imagined getting married anywhere else. From day one, Maddie and the whole team were absolutely incredible and made the entire experience feel so special and stress-free. The communication throughout was fantastic, nothing was ever too much trouble, and the team really go above and beyond to make sure your day is exactly how you want it. We also thought it was amazing value for money for the level of care, service, and attention to detail we received. The venue was perfect, the staff were amazing, and every little detail was looked after beautifully. We’re so grateful for everything and will definitely be back for future stays – thank you all so much for making our day unforgettable! 💕-
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+7 Photos
Sprowston Manor Hotel, Spa & Golf's reply:
Hi Alys,
Thank you do SO much for your very kind words and wonderful feedback- I am so pleased you had such a great day and enjoyed everything. It all looked stunning and it was so nice to see everything you'd planned come together so perfectly! I so enjoyed working with you both to bring your wedding day to life- huge congratulations to you both 💕 Maddie xXx -
Quality of the service
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Matt Sent on 29/05/20264.6 out of 5 rating4.6-
Quality of the service 4 out of 5 rating4.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible wedding
We had the best day, nothing was too much for them. Maddie and Libby you were incredible and we are so thankful.-
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+13 Photos
Sprowston Manor Hotel, Spa & Golf's reply:
Hi Matt, I'm so pleased that you and Steph had a great day and enjoyed yourselves- I love the pictures, especially the beer pong table which looked like fun! Thank you for your kind words and review- congratulations again to you both :D Maddie x -
Quality of the service
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Carina Sent on 09/12/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our chosen venue
We had attended weddings here before and knew it was exactly what we wanted! On our special day the venue exceeded our expectations and went above and beyond to ensure everything was perfect for us. Highly recommendSprowston Manor Hotel, Spa & Golf's reply:
Hi Carina,
Thank you for your lovely 5* review, it is very much appreciated! I'm so pleased you had a great day and also to see some photos from the day- you looked stunning, the dress is so beautiful!! Hope you are both well and enjoying married life together- Maddie xXx -
Quality of the service
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Oliver Sent on 30/09/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding!
We had our wedding at Sprowston Manor on 20th September - it was the most magical day of our lives. Maddie at Sprowston is truly amazing and a credit to herself and the hotel, from the moment of our enquiry to the event itself they were brilliant.
We had a lot of specific requirements for our wedding and they created a bespoke package to suit our needs, and allowed us to bring external vendors for food alongside their own, and throughout the process communication was clear and easy.
They allowed us to have our suite for the night before the wedding, which made things so much easier logistically too. Pam was superb and very helpful on the day of the event too.
It wasn’t too expensive compared to other similar venues too - we had 125 attendees and all have commented how beautiful and great the venue was.
I could not recommend Sprowston highly enough.Sprowston Manor Hotel, Spa & Golf's reply:
Oh bless your hearts, this is so lovely to read and so kind of you- thank you very much! I’m so glad you both had the best day and it was everything you wanted it to be. I’m pleased we were able to work together to create a bespoke package to ensure the day was suited to you both perfectly! Congratulations to you both again and all the best in married life together- Maddie 🩷 -
Quality of the service
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Hannah Sent on 08/09/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Day Ever
Our wedding was everything we expected it to be & more! From start to finish it was just perfect to us.
We picked Sprowston Manor because of its views and overall beautiful building, we got married outside at the Pagoda, it was stunning followed by our wedding breakfast & reception in the marquee. The food was delicious and the service was 5 star from all the staff, overall we thought it was great value for money as to everything that was included. A big shout out to Maddie our wedding coordinator, she was just amazing! Communication was on top the whole way through our planning. We would do it all over again in a heart beat. We would definitely recommend this venue to any future couples wanting to tie the knot. 🫶🏻 We had the most amazing Wedding, the best day of our lives.Sprowston Manor Hotel, Spa & Golf's reply:
Hi Hannah,
I'm so pleased you had the best day, you deserved it! We were so lucky with the glorious weather to have the ceremony outside in the sun and everything looked beautiful. I'm glad you enjoyed the food and that the service was spot on for your special day. Thank you for your kind words and the shout out!! Huge congratulations again to you both and your lovely children- Maddie xXx -
Quality of the service
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Craig Sent on 17/08/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Craig & Sarah’s Wedding 9th August 2025
The packages are great value for the money but most of all the wedding co-ordinators and staff are fantastic and together they make sure the day goes so smoothly so you have a wonderful day. If you are looking for a venue for your wedding then please book Sprowston Manor, the location of the place, along with the golf course, Pagoda and the sprinkler is Elegant and the pictures you get are the best I’ve ever seen. The venue is so wonderful we will be booking to stay here every year to mark our wedding anniversary and also look at the golf membership.Sprowston Manor Hotel, Spa & Golf's reply:
Craig & Sarah, thank you so much for your wonderful review- I'm so glad you both had such an amazing day! I can't wait to see more of the pictures, I bet they look great. Congratulations again- Maddie x -
Quality of the service
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Caren Sent on 10/08/20252.6 out of 5 rating2.6-
Quality of the service 3 out of 5 rating3.0
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Response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value for money 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
I won’t be going back
On my wedding day they lost my dad sign to remember him so that was never at the end of the isle, the wedding co-ordinator wasn’t even there the day of my wedding so it was left to someone who is amazing but can tell it’s not there full time responsibility, everything ran behind no one come and got me from my room like they said they would, the wedding breakfast was nothing like I had tasted on the taster day, on my wedding day I had complaints from my guests about beef being chewy and not cooked properly, honestly looked like the chef ran out of time and decided to fry a brisket it was horrible, the starter of tomato and red pepper bruschetta the bread was stale, one of my guests bedrooms were not cleaned from the person before! The place is ran down over priced I won’t be going backSprowston Manor Hotel, Spa & Golf's reply:
Thank you for taking the time to share your feedback. I am genuinely sorry to hear that certain aspects of your wedding day did not meet your expectations.
We would like to clarify that you were made aware in advance that I- as your wedding coordinator- would not be present on the day itself, as it was my birthday that weekend and this had been booked as annual leave since the year before.
Our highly experienced Conference and Banqueting Manager- who has over 40 years in hospitality and has successfully managed hundreds of weddings- oversaw your day to ensure everything ran as smoothly as possible.
Regarding the wedding breakfast, we regret that you felt the food was not to the same standard as your menu tasting. On the day, the manager in charge checked back with you personally, and you indicated that it was fine, noting it was some guests who were unhappy and had made comments to you.
Unfortunately, no concerns about the starter were raised at the time- had we been made aware, we would have been happy to rectify this immediately.
With regards to your guest’s bedroom, this issue was not mentioned to us during your stay. If it had been raised, we would have acted straight away to address it.
We are truly sorry if the missing memorial sign for your father caused you distress- this is never the experience we wish for our couples- and would have been a genuine oversight down to human error.
While we regret that you left feeling disappointed, please know that we value your feedback and will take it into account to help improve our service.
We wish you both the very best for the future and congratulations to you both again! Maddie x -
Quality of the service
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Hannah Sent on 08/07/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An absolute fantastic day at this stunning venue
Maddie, Pam and the team did a fantastic job, nothing was too much trouble, everything ran smoothly. The hotel is stunning, we had so many compliments from our guests tooSprowston Manor Hotel, Spa & Golf's reply:
Hi Hannah, Thank you so much for your lovely review- I'm so glad you and your guests all enjoyed your special day here! Congratulations again! Maddie x -
Quality of the service
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Sarah Sent on 27/06/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our beautiful wedding at Sprowston Manor Hotel
I can’t thank the team at Sprowston Manor Hotel enough for our wonderful wedding day. The wedding team led by Maddie were so organised and attentive. Everything from the ceremony to the evening was excellent. This venue is dog friendly too. Thank you again for our perfect wedding xx-
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+2 Photos
Sprowston Manor Hotel, Spa & Golf's reply:
Hi Sarah, thank you for your great feedback and kind words, it is very much appreciated by us all here! Give our love to Molly the dog of honour!! Congratulations again to you both! Maddie xXx -
Quality of the service
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Stephanie Sent on 25/06/20254.6 out of 5 rating4.6
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Quality of the service 4 out of 5 rating4.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sprowston Manor Wedding - June 2025
Absolutely Fantastic Wedding Venue!
We had the most incredible day, and it’s all thanks to this amazing venue and their wonderful team. The value for money was excellent, the food was absolutely delicious and served piping hot, and the atmosphere was perfect from start to finish.
The staff went above and beyond to make everything seamless—so friendly, helpful, and genuinely caring. A special shoutout to Maddie and Pam, who truly made our day unforgettable. Their attention to detail and warm personalities made us feel completely at ease. We can’t thank them enough for giving us the best day of our lives!
Highly recommended for anyone looking for a perfect wedding day!
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+5 Photos
Sprowston Manor Hotel, Spa & Golf's reply:
Hi Steph, thank you so much for your lovely review and kind words- I have passed onto Pam and the team as this is very much appreciated. Personally, it has been a real delight to work with you for the past (nearly) 3 years until your special day and was an honour to be able to get to see all of your planning and hard work come to fruition in an absolutely beautiful day! Wish you all the best in your married life together- Maddie xXx -
Quality of the service
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