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Weddings

Ravens Ait Island Reviews

Ravens Ait Island

Ravens Ait Island

Surbiton, Surrey
5.0 out of 5 rating, 191 reviews
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Reviews

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Badges

  • Sue
    Sue Sent on 28/08/2025
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    Perfect Wedding day

    The team were very helpful, always doing their best to cater for our requirements. The venue is very special for a wedding or other celebration, it's unique to arrive by boat. Everything we requested was supplied, the (Indian) food was excellent and plentiful. Would happily recommend the venue.
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    Romy Sent on 16/07/2025
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    Do NOT book your wedding here! See Google reviews

    We booked our wedding here for July 2023. The venue cancelled on us 3 weeks before our wedding date, with many guests due to travel internationally and from across the UK, having planned their flights and hotels for this location. The venue had actually been closed for months beforehand and they had been lying to us about the reason meetings suddenly had to be held elsewhere. They did not have correct fire safety standards in place. Imagine if a fire had broken out at a wedding on an island, with children, elderly and infirm guests and a single ferry to evacute... Thank god for the fire brigade!

    The service had already been very penny-pinching, we had been told for example that I would have a space to get ready on the island - as I was supposed to arrive before all the guests. This turned into an offer for a space with no running water or bathroom available IF it was renovated in time. Alternatively we were allowed to rent a room in the general building for an additional £100 and bring our own screen. Lots of odd and vague communication and very strict limitations on when we could set up, take down, what we could bring, eg we were told guests with babies could bring baby food but ones with small toddlers could not. And this is before our booking fell through at the last minute.

    We were offered a last minute alternative venue that was quite bluntly, a joke. Hideous decor, scaffolding on the outside, no thought had gone into where the cocktail hour could be held. A ceremony room that wouldn't hold all our guests. Guests would all have to be inside by an early hour, because of the neighbours.

    Thankfully, we found an incredible venue in Hampton Court golf club - we had the most amazing day and will remember it forever. We felt saved by them and the local fire brigade!

    Please see the venue's Google reviews - this happened to multiple couples, some of whom were not as lucky as us in finding an alternative venue.
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  • G
    Grant Sent on 28/09/2017
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    So Special

    Just a note firstly to say thank you to everyone at Ravens Ait who helped to make our big day on Friday, so special.
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    Genevieve Sent on 28/09/2017
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    Sincere Appreciation & Gratitude

    Dear Ravens Ait Team,

    We would like to render our sincere appreciation and gratitude to you guys for all your great help over the last couple of months.

    Also a huge thanks goes to the boys who always helped us load,unload and ferried us across to the island. we couldn't have asked for a better place to be married.

    Our guest deeply enjoyed the experienced and were amazed there is such a place in London.

    Richard - you are a star, thank you so much for keeping a cool head and calm persona with such positive outlook. you always looked for a solution to problems.

    Lucy and Jess - Thank you for all your help in putting this together. we really appreciate all you did.
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    Priscilla Sent on 28/09/2017
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    We Had A Great Time

    We had a great time at Ravens Ait and you and the staff have been very helpful.
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    Danni Sent on 28/09/2017
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    Massive Thank You

    I just wanted to say a massive thank you to you for everything you have done. The decorations looked amazing and everyone commented on how good the food was.
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    Steph Sent on 28/09/2017
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    A Really Good Day

    Thank you so much, it was a really good day, can't believe it is over already.
    Lucy and Richard did a great job setting it all up for us, they had set up inside as it was drizzly but seamlessly moved it outside for us when we asked!
    Even when we were running behind schedule they remained calm, polite and didn't rush us along helping us to really enjoy every minute of our day!
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    Lizzie Sent on 28/09/2017
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    Huge Thank You

    Hi Lucy and Jessica,
    Just a quick note to say a huge thank you Saturday. Lucy you were amazing at keeping everything running smoothly behind the scenes. And you were both super helpful in the run up to the big day.
  • A
    Ashmi Sent on 08/05/2017
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    Everyone Had An Amazing Time

    Morning Jessica and Lucy

    Thank you so much for everything you both and Richard did on Saturday- everyone had an amazing time and loved the venue. We've had people calling to say that they had so much fun and that it was one of the nicest venues they have been to as to specifically pass on their gratitude to you.

    Lavell and I are also extremely grateful for how you and the team made everything run so smoothly. Everything went to plan which made us feel more relaxed and could enjoy the day more- so thank you.

    Thank you again and speak to you soon!

    Ashmi & Lavell
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