Pelham House Reviews
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![Tim]()
Tim C. Sent on 30/09/2024The Perfect Venue for us
Pelham House was the second venue we saw, and even though we had another couple of venues booked in, we decided Pelham was for us.
The building has such a natural beauty, and not just in the main rooms, every aspect of the house and gardens is beautiful. It is in an ideal location, an hour from London, and although it is in the central of Lewes you would never know it from the building as it's a bit set back with beautiful gardens.
The staff were great, there were a few things that happened behind the scenes on the day, but the staff handled it so seamlessly that we didn't know about it until the next day.
The food was amazing as well, the amount of people who said it was the best food they'd ever had at the wedding was crazy, and the amount of clean plates that went back to the kitchen spoke the truth. Not to mention how amazing the canapes were.
Emily was a lovely coordinator, and kept our day moving perfectly.
The hire, food/drink, and rooms were exceptionally good value, and the bar is well priced. I would say just outside London prices for pints etc. The only comment was the price of a 6 pack of beers for the groomsmen before the wedding was very overpriced, and I hope they change that.
I couldn't recommend Pelham more, they helped us have the perfect day.Pelham House's reply:
Hi Tim, Thank you so much for your lovely review and pictures! We're thrilled that Pelham House made such a perfect setting for your special day. It’s great to hear how much you and your guests enjoyed the food and how smoothly everything ran. Your feedback about the beer pricing is really helpful, and we’ll definitely look into it. Congratulations again and best wishes, The Pelham House Team -
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![Natalia]()
Natalia Sent on 09/12/2025Perfect venue
It was absolutely amazing on the day and truly exceeded all of our expectations. From start to finish, the communication was excellent.
On the day itself, everything ran perfectly. The food was fantastic, the service was flawless, and every detail was handled with such care and professionalism. The coordinators were absolute superstars allowing us to relax and fully enjoy our day knowing we were in the safest hands.
Every single member of staff played a part in making our wedding so special. We couldn’t have asked for a better venue or team, and we will forever be grateful for the way they brought our day to life. We would recommend them wholeheartedly to any couple looking for a venue that truly goes above and beyond.Pelham House's reply:
Hi Natalia, Thank you so much for such a thoughtful and heart-warming review. We’re thrilled to hear that your day exceeded expectations and that you felt so well looked after from start to finish. It’s wonderful to know the team helped everything run so smoothly and allowed you to fully relax and enjoy every moment. Thank you again for choosing us to be part of your wedding day, and for your wholehearted recommendation. Wishing you both a lifetime of happiness. Best wishes, the Pelham House team -
![Matilda]()
Matilda Sent on 30/11/2025A very honest review
I've thought about writing this review for a while, and at first I wasn't going to because in the end I had a wonderful day and will always have those beautiful memories at Pelham House. But I also think honest reviews are valuable for anyone looking at a potential venue, not to put them off, but just to give them as much insight as possible (I've already given feedback privately, so Pelham House should hopefully have taken some things on board already, but I never heard back).
TLDR
In the lead-up to the day, I was made to feel like everything was taken care of. Then, in the two days before the wedding, up till the morning of, I realised a lot of my requests had been lost or forgotten. Plus, I didn't have the time or help I needed setting up, due to an event at the venue the day before, despite paying the full price to book it for both days.
Good things
The food was wonderful! Everyone was very impressed by the service as well.
Once the wedding actually started, the day all went quite smoothly, and everyone enjoyed themselves a lot.
Pelham House looked beautiful (of course).
Everyone I interacted with individually at Pelham house was incredibly kind and professional, and in-person things seemed to be very organised.
Access to the venue
I was told that if the day before my wedding was still available four months before, I would be able to book it so my guests could settle in and I could start setting up. I checked constantly on the website and was happy to see that it was still available every time I checked, so when the 4-month date came around, I got in touch to book it. Only then was I told (despite having shown interest from day one) that they'd booked an event that day. They told me I was still able to book it (and pay the same amount) but I wouldn’t be given access until later in the day. I pointed out that it’s unusual to me to pay the full price for something if you’re missing part of it, and they said they could bring the delay back by an hour (so there must’ve been some flexibility from the start) but wouldn’t budge on the price. I didn’t see much of an alternative, so I paid the full amount. Then, a couple of days before my wedding, I was told that my coordinator wouldn’t be able to be there to help me set up the evening before the wedding, as she was working during the event earlier in the day. By that point, I was exhausted by wedding planning and I didn’t want to make a fuss, so I just said that was fine, but I’m sure setting up would’ve gone much smoother and been more enjoyable with her help and advice.
Guests’ rooms
I’m weary of seeming like a ‘bridezilla’ but one small thing that did really mean something to me was that I wanted my mum to have a room with a bath. There was only one standard room with a bath, according to the floor plan, but the descriptions of the rooms in the booklet put it in a different room to the floor plan. To make sure my mum was in the right room, I emailed to explain the error and request that she be put in whichever one had the bath, and I was told that was all fine and taken care of. Luckily (or I might not have realised the mistake) I requested the same room for the night before the wedding, and when I saw it didn’t have a bath, I went to the man at the front desk, who wasn’t sure if any of the standard rooms had a bath. I requested to be swapped to the room next door, which (sure enough) was the one with the bath, but having believed this was all sorted months ago, it was quite irritating. It also showed that the hotel staff weren’t very familiar with each of the rooms, which I would expect them to be given there’s less than 30 to know about.
Worse than that, my 92-year-old great-uncle arrived to be told that his ground-floor room hadn’t been made up for him. He had to go in someone else’s room who had to cancel last minute (but whose room was already made up). I imagine they won’t have made up that room after they realised they didn’t need to, which means we paid for a room that wasn’t ever prepared/cleaned etc.
I spent a long time, months before the wedding, sorting out rooms for my brothers’ families who needed two Z-beds each. I paid extra for the four Z-beds and was told there would be two in each room, but when they arrived, this hadn’t been sorted. I don’t know quite what was there instead, if it was just one Z-bed in each room or none at all, because my family kindly protected me from this little bit of stress the morning of my wedding, but I found out after. I also found out after the wedding that there was a baby’s cot in my sister-in-law’s room, which luckily she found quite funny, but you never know when that could be triggering for someone, so it shouldn’t have been there unless it was asked for.
Other little things
We made it very clear from the start that we didn’t want the LOVE lights in the ballroom for our wedding. We were told they wouldn’t be, and when we saw them there the evening before, we were assured they would be moved before the wedding. They were still there in the morning, and my husband had to insist to get them taken away. Unfortunately, the videographer had already arrived and filmed the ballroom set up, so they do feature in our wedding video against our wishes. And this might be our fault for forgetting to specifically request it, but I expected there to be bowls and spoons put out when we cut the ‘cake’ because we were having a pavlova, and our guests were going to serve themselves. We only realised once we’d cut the pavlova and (not wanting to dig in with our hands) we had to go straight to the first dance without tasting it. These were provided quickly once I asked for them, though. All in all, it was a great day (but, honestly, I think it would’ve been a great day anywhere!). Pelham House itself was lovely, and the staff are all fantastic. I just think there are probably some faulty systems in place that mean things are slipping through the gaps occasionally. -
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![Tara]()
Tara Sent on 19/11/2025Faultless!
Our wedding day was simply perfect. From our very first visit right through to checking out the day after our wedding, we were made to feel genuinely special. Nothing was ever too much trouble, and every detail was handled with such care.
Communication throughout the process was fantastic, Danielle was super quick with her replies and clear in her responses.
We were honestly so sad to say goodbye to the team who felt like friends and the venue itself. Absolutely faultless. Highly recommended.Pelham House's reply:
Hi Tara, Thank you so much for this wonderful review. We’re delighted to hear your entire experience felt so special from start to finish, and Danielle will be over the moon to know her support made such a difference. It means a lot that you left feeling like you were saying goodbye to friends. Thank you for choosing us and for the heartfelt recommendation. We hope to welcome you back again soon. Best wishes, the Pelham House team -
![Emily]()
Emily Sent on 18/11/2025A beautiful weekend
We got married at Pelham House this weekend and couldn’t have been happier
We reserved rooms for our guests travelling from out of town on the Friday and we stayed til Sunday
The place itself was beautiful
The suite was stunning
The staff on site over the weekend were truly lovely, very organised, nothing seemed too much to ask and they really made the day run smoothly
It was an amazing weekend!Pelham House's reply:
Hi Emily, Thank you so much for sharing this lovely review. We’re delighted to hear your wedding weekend at Pelham House was everything you’d hoped for. It’s wonderful to know the team helped make the celebrations run so smoothly and that both you and your guests enjoyed the rooms and the beautiful surroundings. We’re thrilled it was such an amazing weekend, congratulations again from all of us! Best wishes, The Pelham House team -
![Alice]()
Alice Sent on 05/11/2025Perfect Venue
Pelham house blew us away from the moment we first visited and delivered above and beyond our expectations on the day itself. The level of professionalism was great throughout the planning process. Despite a last minute change to the ceremony location from outside due to bad weather Immy made sure everything ran smoothly and on time in her calm professional manner. The food and drinks were exceptional and have been complimented by our friends and family ever since. The venue is absolutely beautiful and perfect to have everyone stay over in the same place to minimise the hassle of getting taxis at the end of the night. Jonny the bar manager and the whole team provided an impeccably high service standard which we really appreciated and contributed to such an incredible day.Pelham House's reply:
Hi Alice, Thank you so much for such a brilliant review. We’re thrilled Pelham House impressed you from your very first visit and that the day itself exceeded expectations, even with that last minute weather switch. Immy and the team will be so pleased to read this, and we’re delighted their calm approach helped everything continue seamlessly. It’s wonderful to hear how much you and your guests enjoyed the food, drinks and full experience of having everyone together under one roof. Jonny will be thrilled with the mention too. Thank you again for choosing Pelham House, it was a pleasure to look after you and we’re so glad your day felt so special. Best wishes, the Pelham House team -
![Jodie]()
Jodie Sent on 15/09/2025Faultless!
Pelham House was an amazing venue. They have the wow factor which really impressed us on our first visit and also noted by all our guests. The venue ticked all our boxes, it was very spacious which was needed to accommodate our guest numbers, had on-site accommodation which was another key factor for us. We were lucky to be able to get married outside and the garden is beautiful. The food was amazing, we received so many compliments and overall it was great value for money. The staff on our wedding day were brilliant and went over and beyond. We have no complaints and cannot recommend this venue enough.Pelham House's reply:
Hi Jodie, Thank you so much for your lovely review. We’re delighted to hear that Pelham House gave you that all-important wow factor and that it was everything you had hoped for on your special day. It’s wonderful that the outdoor ceremony, beautiful gardens, delicious food, and on-site accommodation all came together to create the perfect celebration for you and your guests. We’re especially pleased our team helped make the day feel so seamless and memorable. Your kind recommendation means a great deal to us, and we wish you every happiness in your married life together. Best wishes, the Pelham House team -
![Jess]()
Jess Sent on 12/06/2025The perfect venue
Pelham are an absolute must venue! They are so skilled and have honed the perfect wedding service. Nothing was too much or out of the question. I can’t imagine getting married anywhere else now. They were everything we wanted and more.Pelham House's reply:
Hi Jess, Thank you so much for your kind words. We are so pleased we helped make your day so special. We're glad everything lived up to your expectations and more! It was a pleasure being part of your special day, and wish you all the happiness for the future. Best wishes, The Pelham House Team -
Jack Sent on 08/05/2025
Thoughtful, Inclusive, and Unforgettable
Pelham proved to be an incredible wedding venue, offering an all-in-one experience that made our special day seamless and stress-free. From the ceremony and wedding breakfast to the disco and hotel stay, everything was beautifully contained within one building—a true hidden gem in the heart of Lewes.
The food was a highlight, consistently praised by both our guests and ourselves throughout the day. To top it off, the weather was wonderfully on our side.
We deeply appreciated the venue’s inclusivity in hosting a gay couple. The diversity among the staff added to the warm and welcoming atmosphere, making the day even more memorable.
One of Pelham’s standout features was the availability of two getting-ready rooms—an uncommon yet brilliant touch that made our preparations smoother. It’s rare to find such a thoughtful addition in wedding venues, and we absolutely loved it!Pelham House's reply:
Hi Jack, Thank you so much for your wonderful review! We're over the moon that your day at Pelham was everything you hoped for. It means a great deal to hear how welcomed and supported you felt—creating an inclusive, memorable experience is exactly what we strive for. The photos from your wedding are absolutely stunning and really reflect the warmth and joy of the day. Wishing you both a lifetime of happiness! Best wishes, The Pelham House Team -
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