The Illustrated Invitation Reviews
Reviews
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Quality of the service 5 out of 5 rating5.0
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Response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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Featured
Lucy Sent on 30/01/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Alternative Guestbook
I would highly recommend anyone considering the Alternative Guestbook for their wedding! From the first enquiry right up until the end result, every interaction I had with them was pleasant and professional. Rachael was so helpful with any questions I had and made the process really simple and straightforward, which for anyone planning a wedding, is the dream!
When it came to preparing the frame after the wedding, there was no request that felt like too much trouble in getting the design right. Rachel mocked up a few drafts and sent them across to me in no time at all. She was even incredibly understanding when I told her I wasn't overly happy with the choice of picture I had made for the frame (entirely my own fault!). It shows that they really care about their customers and want to ensure they are 100% thrilled with their product. After a quick reprint with a new image, our frame is now hung very proudly, and we absolutely love it!!
Thank you to Rachael and everybody involved, we are grateful of the effort gone into the frame and love being able to walk past it and read the comments from our wedding guests every single day.-
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+2 Photos
The Illustrated Invitation's reply:
Oh Lucy! :)) Thank you so much for posting this for us, and we are so happy that we were able to help to make your day really special, and that the process was easy for you. We know how stressful planning a wedding is alongside all the other things going on in life, so it is absolutely our aim to make any interaction you have with us as easy and stress-free as we can. It's really lovely to see your frame hung next to your beautiful bouquet, a very special reminder of your day! We hope your guest book continues to make you smile for many years to come! All the best, R&Jx -
Quality of the service
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Ben Sent on 10/02/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding venue sketch
Excellent product, comes beautifully packaged in a gift box. Perfect wedding present! Good communication throughout with the seller, only feedback to improve would be an easier website to navigate to order. Thanks again for a beautiful present, highly recommend! -
Quality of the service
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Dan Sent on 06/02/20265 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Invites
I cannot praise this company highly enough.
From our initial enquiry to the delivery of our invites, Rachael has been so so helpful. Guidance has been provided to us ( we had no clue!) and the whole process was made so simple and easy.
Unlike other companies we looked at, the pricing for the items that they provide is super reasonable and the level of finish to all of the invites, including the stunning packaging when delivered make the value for money even better!
The whole concept of the Illustrated Invitation makes your invites personal and special and I would recommend that anyone contacts them for some advice / samples to see for themselves.
Thank you thank you thank you to Rachael and her team, we will absolutely be in contact for anything else we need in the lead up or after our special day! -
Quality of the service
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Vincent Sent on 10/01/20265 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent quality and experience
We're so pleased that we found The Illustrated Invitation! Creating our invitations was one of the first, daunting steps of planning our wedding, but they made it a smooth and enjoyable process, going above and beyond to make our experience a great one.
We were really impressed by the level of quality of our invitations, and really pleased to be able to create an invitation that felt unique and classy. Our guests were all delighted with them too!The Illustrated Invitation's reply:
Thanks for your lovely review Vincent - we are looking forward to making a start on creating some beautiful On the Day stationery for you next! R&Jx -
Quality of the service
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Rhaya Sent on 18/12/20254.8 out of 5 rating4.8
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Amazing service
Illustrated invitations did all of our stationary for our wedding and it was all absolutely stunning and tied everything together. From the save the date cards to the table plan on the day everything was really classy and looked beautiful. Rachael was great to work with, really communicative from start to finish and would definitely recommend this great company!The Illustrated Invitation's reply:
Thank you so much for your kind recommendation Rhaya. We really appreciate you taking a moment to share your thoughts - especially at such a busy time of year! R&Jx -
Quality of the service
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Nic Sent on 13/11/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nic & Emily
We loved the whole process. Me and Emily are both very simplistic people who would rather have someone sort it and we found the perfect family run business to help. Not pushy at all. Gave us suggestions when needed or told us if something didn't look okay. Responded on time given they have so many customers. Everyone at our wedding loved the designs and also the invited are a life tim present. I have recommended them to all our friends and family . The quality of their work is worth it.The Illustrated Invitation's reply:
Thank you so much Nic, this is really lovely feedback and exactly how we want our customers to feel about working with us. Thank you so much for your recommendation, and we are so happy to hear that everyone loved your stationery! R&Jx -
Quality of the service
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Adam Sent on 06/10/20254.8 out of 5 rating4.8
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Quality of the service 5 out of 5 rating5.0
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Response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Memento from our Wedding
We loved this concept from the moment we saw Alternative Guest Book at a local Wedding fair.
Order process was clear and simple and the communication from start to finish was great. We were kept up to date with the progress with our order every step of the way, from choosing whether we wanted written or typed messages, receiving a physical proof with our chosen image, right through to receiving our final piece.
Our first final piece unfortunately sustained damage in the parcel network, but we were sent a replacement within 1 week of reporting the issue. No quibble, no issues, just great service.
Very happy and highly recommended.
Many thanks
Adam & Hannah -
Quality of the service
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Tom Sent on 26/09/20255 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best company for your Wedding Stationary
Rachel was just so helpful in the design process and in helping us achieve our vision for the day. Nothing was too much trouble for her and the quality of the invitations and stationary was second to none!
Thankyou so much for helping make our day so special!
T&F xThe Illustrated Invitation's reply:
Dear Tom and Freddie, thank you so much! It was our pleasure to work with you and we are only too happy that we were able to add a little something to your day to help make it perfect! R&Jx -
Quality of the service
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Camila Sent on 17/09/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream come true!
The Illustrated Invitation was a blessing in disguise! When I suddenly found myself with no stationary weeks before our wedding, I was lucky enough to find Rachael and her business. From the first email, she was an absolute joy to communicate with and so helpful with suggestions and very patient w/ my requests! The stationary looked AMAZING the day of the wedding and everybody was super complimentary specially my mother (who is hard to please!). I HIGHLY recommend them!The Illustrated Invitation's reply:
Dear Camila, thank you so much for your kind review! We were only too happy to help, and are absolutely delighted to hear that your stationery was well received! :)) R&Jx -
Quality of the service
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Edward Sent on 04/06/20255 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cannot recommend The Illustrated Invitation enough!
The Illustrated Invitation stepped in at the *absolute* last minute and produced some beautiful place cards on a very tight turnaround. They've secured our business for all future needs and we're recommending them to everyone who will listen. -
Quality of the service
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