The Illustrated Invitation Reviews

Reviews
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Quality of the service 5 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges








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Featured
Stephen Sent on 03/06/20255 out of 5 rating-
Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful invitations
From my initial enquiry through to delivery of the finished invitations, Rachael was responsive to my emails and happy to make all of the minor adjustments I requested throughout the design process. The standout feature was of course the venue sketch, which was drawn accurately and competently in a short space of time from a photograph I provided. Overall I was very pleased with both the service and the finished invitations.From my initial enquiry through to delivery of the finished invitations, Rachael was responsive to my emails and happy to make all of the minor adjustments I requested throughout the design process. The standout feature was of course the venue sketch, which was drawn accurately and competently in a short space of time from a photograph I provided. Overall I was very pleased with both the service and the finished invitations.The Illustrated Invitation's reply:
Thank you so much for your review Stephen, we are so happy to hear that you have been pleased with your stationery and your sketch. It really is a very beautiful church and a stunning place to get married! R&Jx -
Quality of the service
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Frances Sent on 03/03/20254.8 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 4 out of 5 rating
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Flexibility 5 out of 5 rating
Elegant invitations
The illustrated invitation provided excellent service and beautiful invitations for my wedding in October 2025. They were very responsive and made adjustments to make our design just as we wanted them. The delivery was prompt and we have had many compliments on the invitations.The illustrated invitation provided excellent service and beautiful invitations for my wedding in October 2025. They were very responsive and made adjustments to make our design just as we wanted them. The delivery was prompt and we have had many compliments on the invitations.The Illustrated Invitation's reply:
Thank you so much for sharing that Frances and for including a photo. It's lovely to hear that you have had lots of compliments - I'm sure your guests will be excited to share your day at such a stunning venue! R&Jx -
Quality of the service
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Edward Sent on 04/06/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cannot recommend The Illustrated Invitation enough!
The Illustrated Invitation stepped in at the *absolute* last minute and produced some beautiful place cards on a very tight turnaround. They've secured our business for all future needs and we're recommending them to everyone who will listen.The Illustrated Invitation stepped in at the *absolute* last minute and produced some beautiful place cards on a very tight turnaround. They've secured our business for all future needs and we're recommending them to everyone who will listen. -
Quality of the service
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Rachel Sent on 10/02/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing business
I have been SO impressed with the Illustrated Invite! From my first communications with Rachael, she was very responsive and professional. When I received the sample pack through I was amazed by the high quality of the paper and the product. The illustration came out beautifully. Rachael was brilliant at making amendments and these were done so quickly. The order process was seamless and I was kept up to date at every stage. I couldn't believe how well the invitations were packaged when they were sent through. Rachael had made them all up (to include info card and RSVP card) so all i had to do was write the addresses on! This saved me a lot of time which was great. I really couldn't recommend this company highly enough. I am already looking forward to placing my 'on the day' order with Rachael!I have been SO impressed with the Illustrated Invite! From my first communications with Rachael, she was very responsive and professional. When I received the sample pack through I was amazed by the high quality of the paper and the product. The illustration came out beautifully. Rachael was brilliant at making amendments and these were done so quickly. The order process was seamless and I was kept up to date at every stage. I couldn't believe how well the invitations were packaged when they were sent through. Rachael had made them all up (to include info card and RSVP card) so all i had to do was write the addresses on! This saved me a lot of time which was great. I really couldn't recommend this company highly enough. I am already looking forward to placing my 'on the day' order with Rachael!The Illustrated Invitation's reply:
Thanks Rachel! So, so happy that we have made this process easy for you and we can't wait to do the same for your On the Day stationery too - it's going to look stunning! R&Jx -
Quality of the service
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Nadine Sent on 21/01/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fantastic company!
First spoke to Rachael back in March 2024, wanting to order a wedding welcome sign. They already had a design for the venue I needed so that was nice and easy, all we had to decide on was the wording/information. They were extremely helpful with pointing us in the right direction of what would work best.
They arranged to process the order for January 2025. Saving us from storing the item and even better, we didn’t need to pay anything straight away. Once we had confirmed what we wanted and the final cost, we paid and within a couple of days had received our order!
They’ve kept In touch throughout the delivery process, making sure the item has arrived safely. The sign was perfectly packaged and arrived in perfect condition.
Can’t thank them enough, very excited for everyone to see this on the wedding day 😁
First spoke to Rachael back in March 2024, wanting to order a wedding welcome sign. They already had a design for the venue I needed so that was nice and easy, all we had to decide on was the wording/information. They were extremely helpful with pointing us in the right direction of what would work best.
They arranged to process the order for January 2025. Saving us from storing the item and even better, we didn’t need to pay anything straight away. Once we had confirmed what we wanted and the final cost, we paid and within a couple of days had received our order!
They’ve kept In touch throughout the delivery process, making sure the item has arrived safely. The sign was perfectly packaged and arrived in perfect condition.
Can’t thank them enough, very excited for everyone to see this on the wedding day 😁
The Illustrated Invitation's reply:
Aww thanks so much Nadine! So glad that you are pleased with your Welcome Sign, and hope that it will be the perfect way to greet your guests on your beautiful day! R&Jx -
Quality of the service
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James Sent on 02/12/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Brilliant stationary provider, would highly recommend
Rachael was very helpful throughout the entire process. We purchased wedding invitations and couldn't be happier with how they turned out. I thought that Rachael went above and beyond, even when I noticed a mistake on my end with some spelling, she was more than accommodating for my mistake! I thought that everything went very smoothly and quickly, and I would use them again without hesitation.Rachael was very helpful throughout the entire process. We purchased wedding invitations and couldn't be happier with how they turned out. I thought that Rachael went above and beyond, even when I noticed a mistake on my end with some spelling, she was more than accommodating for my mistake! I thought that everything went very smoothly and quickly, and I would use them again without hesitation.The Illustrated Invitation's reply:
Thank you so much James, happy to help! Looking forward to working on your On the Day stationery too! :) R&Jx -
Quality of the service
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Keith Sent on 30/09/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Intimate Wedding Invites
Rachael was so helpful in putting the invites together and her constant commitment to quality through the process is exceptional. Whilst we only needed a few invites we feel the investment was well worth it as the results are stunning.
Rachael was so helpful in putting the invites together and her constant commitment to quality through the process is exceptional. Whilst we only needed a few invites we feel the investment was well worth it as the results are stunning.
The Illustrated Invitation's reply:
Thank you so much Keith, it is lovely to hear that you were both pleased with your stationery and we hope you have a fabulous day of celebration on Monday! :)) R&Jx -
Quality of the service
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Charlotte Sent on 20/09/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding invitations
Rachael was absolutely amazing throughout, she totally understood what we wanted on the invite packs, order of services and thank you cards - we had so many compliments. Rachael was always there with her quick responses and quick work, and postage was super quick. Thank you SO much Rachael.Rachael was absolutely amazing throughout, she totally understood what we wanted on the invite packs, order of services and thank you cards - we had so many compliments. Rachael was always there with her quick responses and quick work, and postage was super quick. Thank you SO much Rachael.The Illustrated Invitation's reply:
Thank you so so much Charlotte! :))) Brilliant working with you, and you are definitely one of the quickest to get those thank you cards sorted - and with that fabulous picture!! Loved it!! R&Jx -
Quality of the service
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Lawrence Sent on 06/08/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Brilliant from start to finish, couldn’t recommend highly enough
From the start of our experience to the end Rachael and the rest of the team have been amazing. We live abroad so have had to put a lot our faith in our wedding suppliers and Illustrated Invitation were faultless. Even when they had their own difficulties and times away the communication was brilliant, and the finish products are amazing. We absolutely love our sketch and the orders of service.
If, like us, you are stuck with what to do for your order of service, definitely go with Illustrated invitation, you won’t regret it!From the start of our experience to the end Rachael and the rest of the team have been amazing. We live abroad so have had to put a lot our faith in our wedding suppliers and Illustrated Invitation were faultless. Even when they had their own difficulties and times away the communication was brilliant, and the finish products are amazing. We absolutely love our sketch and the orders of service.
If, like us, you are stuck with what to do for your order of service, definitely go with Illustrated invitation, you won’t regret it!The Illustrated Invitation's reply:
Thank you so so much for the recommendation :)) We are thrilled to hear that you have been pleased with our service and we wish you both all the best for your big day, and beyond! R&Jx -
Quality of the service
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Noreen Sent on 05/06/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best of my wedding planning experiences
The Illustrated Invitation team is simply the best and lovely to work with. We absolutely loved our wedding invitations and welcome sign. There were so many wonderful design options to choose from with numerous options to personalise orders. If you are looking for memorable and personalised invitations that you and your guests can treasure, look no further!The Illustrated Invitation team is simply the best and lovely to work with. We absolutely loved our wedding invitations and welcome sign. There were so many wonderful design options to choose from with numerous options to personalise orders. If you are looking for memorable and personalised invitations that you and your guests can treasure, look no further!The Illustrated Invitation's reply:
Thank you so much Noreen! We wish you both all the best for a fantastic day on the 28th July! We are sure it will be fabulous! :)) R&Jx -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?