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The Illustrated Invitation Reviews

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Reviews

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  • Quality of the service
    5 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating

Badges

Hitched Wedding Awards 2025 Winner
Hitched Wedding Awards 2024 Winner
Hitched Wedding Awards 2023 Winner
  • Frances
    Frances Sent on 03/03/2025
    4.8 out of 5 rating
    • Quality of the service
      5 out of 5 rating
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      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value for money
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Elegant invitations

    The illustrated invitation provided excellent service and beautiful invitations for my wedding in October 2025. They were very responsive and made adjustments to make our design just as we wanted them. The delivery was prompt and we have had many compliments on the invitations.

    The Illustrated Invitation's reply:

    Thank you so much for sharing that Frances and for including a photo. It's lovely to hear that you have had lots of compliments - I'm sure your guests will be excited to share your day at such a stunning venue! R&Jx
  • Edward
    Edward Sent on 04/06/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Cannot recommend The Illustrated Invitation enough!

    The Illustrated Invitation stepped in at the *absolute* last minute and produced some beautiful place cards on a very tight turnaround. They've secured our business for all future needs and we're recommending them to everyone who will listen.
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  • R
    Rachel Sent on 10/02/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Amazing business

    I have been SO impressed with the Illustrated Invite! From my first communications with Rachael, she was very responsive and professional. When I received the sample pack through I was amazed by the high quality of the paper and the product. The illustration came out beautifully. Rachael was brilliant at making amendments and these were done so quickly. The order process was seamless and I was kept up to date at every stage. I couldn't believe how well the invitations were packaged when they were sent through. Rachael had made them all up (to include info card and RSVP card) so all i had to do was write the addresses on! This saved me a lot of time which was great. I really couldn't recommend this company highly enough. I am already looking forward to placing my 'on the day' order with Rachael!

    The Illustrated Invitation's reply:

    Thanks Rachel! So, so happy that we have made this process easy for you and we can't wait to do the same for your On the Day stationery too - it's going to look stunning! R&Jx
  • N
    Nadine Sent on 21/01/2025
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Fantastic company!

    First spoke to Rachael back in March 2024, wanting to order a wedding welcome sign. They already had a design for the venue I needed so that was nice and easy, all we had to decide on was the wording/information. They were extremely helpful with pointing us in the right direction of what would work best.

    They arranged to process the order for January 2025. Saving us from storing the item and even better, we didn’t need to pay anything straight away. Once we had confirmed what we wanted and the final cost, we paid and within a couple of days had received our order!

    They’ve kept In touch throughout the delivery process, making sure the item has arrived safely. The sign was perfectly packaged and arrived in perfect condition.

    Can’t thank them enough, very excited for everyone to see this on the wedding day 😁

    The Illustrated Invitation's reply:

    Aww thanks so much Nadine! So glad that you are pleased with your Welcome Sign, and hope that it will be the perfect way to greet your guests on your beautiful day! R&Jx
  • J
    James Sent on 02/12/2024
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Brilliant stationary provider, would highly recommend

    Rachael was very helpful throughout the entire process. We purchased wedding invitations and couldn't be happier with how they turned out. I thought that Rachael went above and beyond, even when I noticed a mistake on my end with some spelling, she was more than accommodating for my mistake! I thought that everything went very smoothly and quickly, and I would use them again without hesitation.

    The Illustrated Invitation's reply:

    Thank you so much James, happy to help! Looking forward to working on your On the Day stationery too! :) R&Jx
  • Keith
    Keith Sent on 30/09/2024
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Intimate Wedding Invites

    Rachael was so helpful in putting the invites together and her constant commitment to quality through the process is exceptional. Whilst we only needed a few invites we feel the investment was well worth it as the results are stunning.

    The Illustrated Invitation's reply:

    Thank you so much Keith, it is lovely to hear that you were both pleased with your stationery and we hope you have a fabulous day of celebration on Monday! :)) R&Jx
  • C
    Charlotte Sent on 20/09/2024
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Wedding invitations

    Rachael was absolutely amazing throughout, she totally understood what we wanted on the invite packs, order of services and thank you cards - we had so many compliments. Rachael was always there with her quick responses and quick work, and postage was super quick. Thank you SO much Rachael.

    The Illustrated Invitation's reply:

    Thank you so so much Charlotte! :))) Brilliant working with you, and you are definitely one of the quickest to get those thank you cards sorted - and with that fabulous picture!! Loved it!! R&Jx
  • L
    Lawrence Sent on 06/08/2024
    5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating

    Brilliant from start to finish, couldn’t recommend highly enough

    From the start of our experience to the end Rachael and the rest of the team have been amazing. We live abroad so have had to put a lot our faith in our wedding suppliers and Illustrated Invitation were faultless. Even when they had their own difficulties and times away the communication was brilliant, and the finish products are amazing. We absolutely love our sketch and the orders of service.

    If, like us, you are stuck with what to do for your order of service, definitely go with Illustrated invitation, you won’t regret it!

    The Illustrated Invitation's reply:

    Thank you so so much for the recommendation :)) We are thrilled to hear that you have been pleased with our service and we wish you both all the best for your big day, and beyond! R&Jx
  • N
    Noreen Sent on 05/06/2024
    5 out of 5 rating
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      5 out of 5 rating
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    The best of my wedding planning experiences

    The Illustrated Invitation team is simply the best and lovely to work with. We absolutely loved our wedding invitations and welcome sign. There were so many wonderful design options to choose from with numerous options to personalise orders. If you are looking for memorable and personalised invitations that you and your guests can treasure, look no further!

    The Illustrated Invitation's reply:

    Thank you so much Noreen! We wish you both all the best for a fantastic day on the 28th July! We are sure it will be fabulous! :)) R&Jx
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