Ridgway Caterers Limited Reviews
Ridgway Caterers Limited
Stoke-on-Trent, Staffordshire4.9 out of 5 rating, 23 reviews
4.9
23 reviews
Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
23 reviews
97% recommend it
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Quality of the service 4.8 out of 5 rating4.8
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.8 out of 5 rating4.8
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Value for money 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Badges
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Featured
Natalie Sent on 08/08/20245 out of 5 rating5.0-
Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Huge Thank You
We just wanted to say a huge thank you for helping to make our wedding day so special. The canapés and wedding breakfast were so nice, we had lots of great feedback from our guests. It all ran very smoothly and we really appreciate all the hard work that went into it before the day and on the day itself. And achieving all of that with such a tiny kitchen area too is amazing!
We would definitely recommend you to anyone looking for caterers for an event!
Thanks again for everything,
Natalie & SteveWe just wanted to say a huge thank you for helping to make our wedding day so special. The canapés and wedding breakfast were so nice, we had lots of great feedback from our guests. It all ran very smoothly and we really appreciate all the hard work that went into it before the day and on the day itself. And achieving all of that with such a tiny kitchen area too is amazing!
We would definitely recommend you to anyone looking for caterers for an event!
Thanks again for everything,
Natalie & Steve -
Quality of the service
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Steven B. Sent on 01/03/20245 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Last minute saviours
Ridgway rang me to reassure me that they would be attending as one of my other suppliers had let me down on the day, so we were panicking about all the others, turned up on time with no fuss ready to go, Made more than enough to support all our guests, the burgers and loaded fries got lots of positive reviews, then when they were leaving, they boxes up all the left overs into boxes and then brought into the venue for our guests to eat or take home.
Thanks again guys.Ridgway rang me to reassure me that they would be attending as one of my other suppliers had let me down on the day, so we were panicking about all the others, turned up on time with no fuss ready to go, Made more than enough to support all our guests, the burgers and loaded fries got lots of positive reviews, then when they were leaving, they boxes up all the left overs into boxes and then brought into the venue for our guests to eat or take home.
Thanks again guys. -
Quality of the service
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Jessica L. Sent on 01/03/20245 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Cant rate them enough
I can not rate Ridgway enough!
From price to communication to service on the day, they were exceptional.
I booked them for my wedding, and they couldn't have made it more simple and easy for me, they arrived in plenty of time and set up quickly and got straight on without any questions or fuss.
The pizzas themselves were prepared and cook perfectly! Every guest made comments of how delicious it all was!
They catered to my mother's gluten free wonderfully.
I have zero complaints, the team was truly a pleasure to have there.
Highly recommend!I can not rate Ridgway enough!
From price to communication to service on the day, they were exceptional.
I booked them for my wedding, and they couldn't have made it more simple and easy for me, they arrived in plenty of time and set up quickly and got straight on without any questions or fuss.
The pizzas themselves were prepared and cook perfectly! Every guest made comments of how delicious it all was!
They catered to my mother's gluten free wonderfully.
I have zero complaints, the team was truly a pleasure to have there.
Highly recommend! -
Quality of the service
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Mollie Sent on 28/02/20241.6 out of 5 rating1.6
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Quality of the service 1.0 out of 5 rating1.0
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Response time 3.0 out of 5 rating3.0
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Professionalism 1.0 out of 5 rating1.0
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Value for money 1.0 out of 5 rating1.0
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Flexibility 2.0 out of 5 rating2.0
Beware - service on the day and after leaves a lot to be desired
We had no choice but to use this company for our wedding as they were the only caterers our venue worked with.
Luckily they seemed friendly and the food we had at our trial tasting was delicious.
However, when it came to our big day, months later I’m still left feeling upset, regretful and disappointed.
The first of the main 2 reasons for this was that we chose a ‘bespoke’ package, for which we paid a lot for, specially so that we could choose exactly what we wanted (I appreciate this isn’t the case for all couples but food in general and the type of food served on our big day is/was HUGELY important to us). For one of the mains, we chose a ‘mock beef style’ burger with melted cheese - we were very specific that we did not want any kind of bean or spicy burger, we described want we wanted and sent multiple reference photos so we were relieved when our trial of the burger was exactly what we wanted.
However, on the big day what did they serve to our guests… a spicy bean burger! Not only did they serve the exact thing we didn’t want but they didn’t even inform us of this before the wedding or on the day! After our wedding day we of course relayed our upset and tried to convey how important it was to us but we were met with a don’t care attitude such as ‘well it wasn’t communicated properly internally’ and ‘some of the guests enjoyed and ate the burger’ which isn’t the point at all when we chose a bespoke package for OUR wedding!? Eventually after multiple attempts at contacting, explaining to different staff members it seems the owner didn’t particularly care either and refunded us the difference (which they clearly weren’t even going to do anyway even though they served a cheaper option) but nothing in the way of compensation or genuine apology for ruining one of the main courses of our wedding meal.
Secondly, they only left the buffet out for a very short period of time… maybe an hour/hour and a half. Again, beforehand we explained the environment was very important to us and we wanted minimal impact and thus to waste as little food as possible. There was a lot of buffet food because we still had to pay for the guest’s who couldn’t attend meals and so we added that food to the buffet in a hopes that it would get eaten. Unfortunately, a lot of guests didn’t have enough buffet food or any at all as it was packed up. We asked why it was taken away and they advised the maid of honour told them to which is a total lie, when we advised this wasn’t the case they then said the groom said to which was another lie! Finally they just said they thought ‘someone’ told them to pack it away which was a mistake but there was no compensation and/or no genuine apology. Luckily I had asked for it to packed away (we took home trays, upon trays, upon trays of food it was an absolutely ridiculous amount!) otherwise it would have all gone in the bin which is just disgusting.
All in all, nearly half a year later I’m still left feeling so sad about these things that but a dampener on the biggest most important day of our lives and thus I would not recommend this company.We had no choice but to use this company for our wedding as they were the only caterers our venue worked with.
Luckily they seemed friendly and the food we had at our trial tasting was delicious.
However, when it came to our big day, months later I’m still left feeling upset, regretful and disappointed.
The first of the main 2 reasons for this was that we chose a ‘bespoke’ package, for which we paid a lot for, specially so that we could choose exactly what we wanted (I appreciate this isn’t the case for all couples but food in general and the type of food served on our big day is/was HUGELY important to us). For one of the mains, we chose a ‘mock beef style’ burger with melted cheese - we were very specific that we did not want any kind of bean or spicy burger, we described want we wanted and sent multiple reference photos so we were relieved when our trial of the burger was exactly what we wanted.
However, on the big day what did they serve to our guests… a spicy bean burger! Not only did they serve the exact thing we didn’t want but they didn’t even inform us of this before the wedding or on the day! After our wedding day we of course relayed our upset and tried to convey how important it was to us but we were met with a don’t care attitude such as ‘well it wasn’t communicated properly internally’ and ‘some of the guests enjoyed and ate the burger’ which isn’t the point at all when we chose a bespoke package for OUR wedding!? Eventually after multiple attempts at contacting, explaining to different staff members it seems the owner didn’t particularly care either and refunded us the difference (which they clearly weren’t even going to do anyway even though they served a cheaper option) but nothing in the way of compensation or genuine apology for ruining one of the main courses of our wedding meal.
Secondly, they only left the buffet out for a very short period of time… maybe an hour/hour and a half. Again, beforehand we explained the environment was very important to us and we wanted minimal impact and thus to waste as little food as possible. There was a lot of buffet food because we still had to pay for the guest’s who couldn’t attend meals and so we added that food to the buffet in a hopes that it would get eaten. Unfortunately, a lot of guests didn’t have enough buffet food or any at all as it was packed up. We asked why it was taken away and they advised the maid of honour told them to which is a total lie, when we advised this wasn’t the case they then said the groom said to which was another lie! Finally they just said they thought ‘someone’ told them to pack it away which was a mistake but there was no compensation and/or no genuine apology. Luckily I had asked for it to packed away (we took home trays, upon trays, upon trays of food it was an absolutely ridiculous amount!) otherwise it would have all gone in the bin which is just disgusting.
All in all, nearly half a year later I’m still left feeling so sad about these things that but a dampener on the biggest most important day of our lives and thus I would not recommend this company. -
Quality of the service
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Karen B. Sent on 25/01/20245 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Perfection!
Ridgway Caterers admin team Laura and Naomi was an absolute dream and dealt with my millions of emails and worries with such kindness and charm. I couldn’t be there when they set up and was really anxious. However, I shouldn’t have worried - I walked up the venue and saw them all set up and ready to go in the perfect location at the Oaks wedding barn. The service and food were amazing and the Pizzas in the evening were delicious - they even gave us some to take home at the very end! 100 percent recommend. Will be using again! Thanks Ridgway Caterers and team.
Best Regards
Karen and Kieran Beckett
Ridgway Caterers admin team Laura and Naomi was an absolute dream and dealt with my millions of emails and worries with such kindness and charm. I couldn’t be there when they set up and was really anxious. However, I shouldn’t have worried - I walked up the venue and saw them all set up and ready to go in the perfect location at the Oaks wedding barn. The service and food were amazing and the Pizzas in the evening were delicious - they even gave us some to take home at the very end! 100 percent recommend. Will be using again! Thanks Ridgway Caterers and team.
Best Regards
Karen and Kieran Beckett
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Quality of the service
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Daniel A. Sent on 25/01/20245 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
A Culinary Masterpiece that Exceeded Expectations.
We recently had the pleasure of working with Ridgway caterers for our wedding, and we couldn't be more thrilled with the extraordinary experience they provided. From the initial consultation to the last bite of dessert, Ridgways demonstrated unparalleled professionalism, creativity, and dedication to making our special day truly exceptional.
The menu curated was a true culinary masterpiece. Each dish showcased a perfect blend of flavours and was presented with an artistic touch that left our guests in awe. The attention to detail was evident, and it was clear that Ridgways and their team put their heart and soul into every aspect of the meal.
One of the standout qualities was their flexibility and willingness to tailor the menu to our preferences. They took the time to understand our vision and executed it flawlessly. The result was a menu that not only reflected our tastes but exceeded our expectations.
On the day of the wedding, the service provided was impeccable. The staff was courteous, efficient, and went above and beyond to ensure the dining experience was seamless for our guests. Their professionalism added a layer of sophistication to our celebration, and we received numerous compliments on the quality of the food and service.
In addition to their culinary prowess, Ridgways demonstrated excellent communication and organization throughout the planning process. They were responsive to our inquiries, provided valuable insights, and worked seamlessly with our other vendors to create a cohesive and memorable event.
Choosing Ridgway caterers was one of the best decisions we made for our wedding. They not only delivered a feast for the senses but also created lasting memories for us and our guests. We wholeheartedly recommend them to anyone seeking an exceptional caterer who goes above and beyond to turn dreams into reality.
Thank you, Ridgways, for making our wedding day a gastronomic delight that will be fondly remembered for years to come.
Warm regards,
Mr and Mrs Anderson
We recently had the pleasure of working with Ridgway caterers for our wedding, and we couldn't be more thrilled with the extraordinary experience they provided. From the initial consultation to the last bite of dessert, Ridgways demonstrated unparalleled professionalism, creativity, and dedication to making our special day truly exceptional.
The menu curated was a true culinary masterpiece. Each dish showcased a perfect blend of flavours and was presented with an artistic touch that left our guests in awe. The attention to detail was evident, and it was clear that Ridgways and their team put their heart and soul into every aspect of the meal.
One of the standout qualities was their flexibility and willingness to tailor the menu to our preferences. They took the time to understand our vision and executed it flawlessly. The result was a menu that not only reflected our tastes but exceeded our expectations.
On the day of the wedding, the service provided was impeccable. The staff was courteous, efficient, and went above and beyond to ensure the dining experience was seamless for our guests. Their professionalism added a layer of sophistication to our celebration, and we received numerous compliments on the quality of the food and service.
In addition to their culinary prowess, Ridgways demonstrated excellent communication and organization throughout the planning process. They were responsive to our inquiries, provided valuable insights, and worked seamlessly with our other vendors to create a cohesive and memorable event.
Choosing Ridgway caterers was one of the best decisions we made for our wedding. They not only delivered a feast for the senses but also created lasting memories for us and our guests. We wholeheartedly recommend them to anyone seeking an exceptional caterer who goes above and beyond to turn dreams into reality.
Thank you, Ridgways, for making our wedding day a gastronomic delight that will be fondly remembered for years to come.
Warm regards,
Mr and Mrs Anderson
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Quality of the service
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Chelsie E. Sent on 21/11/20235 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Outstanding
We had Ridgway as our caterers for our recent wedding! We couldn’t be more happy with the quality or service provided. Stunning tasty food with polite friendly front of house who tended to our every need! Thank you ever so much!We had Ridgway as our caterers for our recent wedding! We couldn’t be more happy with the quality or service provided. Stunning tasty food with polite friendly front of house who tended to our every need! Thank you ever so much!Ridgway Caterers Limited's reply:
Hi Chelsie,
Thank you for a great review. We're delighted that you were happy with the quality & service provided. We will pass your kind words onto our staff.
We wish you both all the best for the future. -
Quality of the service
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Scott R. Sent on 20/04/20235 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Absolutely amazing
Absolutely amazing. Booked short notice due to being let down by other caterers. Friendly service from start to finish will definitely use again in the future and recommend to others Thank youAbsolutely amazing. Booked short notice due to being let down by other caterers. Friendly service from start to finish will definitely use again in the future and recommend to others Thank youRidgway Caterers Limited's reply:
Hi Scott,
Thank you for your review. I'm so glad we managed to cater your wedding at short notice & thank you for using us.
We look forward to hearing from you for any future events you have.
Kind Regards,
Ridgway Caterers -
Quality of the service
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Kirsty L. Sent on 20/04/20235 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Just really good food from really nice people!
We used Ridgway Caterers for our Wedding followed by breakfast supplied the next morning, everything we ate all weekend has been excellent. Couldn’t fault anything and the portion sizes were good. Not only has the food been great, but the kindness was too. To top off the quality etc and the cost was very fair. We will certainly be using them again in the near future.
We used Ridgway Caterers for our Wedding followed by breakfast supplied the next morning, everything we ate all weekend has been excellent. Couldn’t fault anything and the portion sizes were good. Not only has the food been great, but the kindness was too. To top off the quality etc and the cost was very fair. We will certainly be using them again in the near future.
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Quality of the service
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Sam C. Sent on 09/03/20235 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Fresh buffets
Excellent service and the buffet was outstanding everyone enjoyed it. Would absolutely recommend and use again.Excellent service and the buffet was outstanding everyone enjoyed it. Would absolutely recommend and use again.Ridgway Caterers Limited's reply:
Hi Sam,
Thanks for your review.
Its great to hear that you received excellent service and you all enjoyed the buffet.
Best Regards,
Ridgway Caterers -
Quality of the service
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