Our photographer is not replying to emails/texts/phonecalls, but I can see that texts have been read land we have less than 4 months till the wedding!!
The last time we spoke was in Sept. I emailed him in Nov asking him a general question that I wasn't to fussed about a reply. I then emailed him early last week about arranging our engagement shoot and still nothing. Before this emails were answered promptly and if he was away there would be an automated response. We have phoned both mobile and land line and they ring out. After some MI5 snooping online my OH has found him to be active on a gaming forum, as in he was online last night!
My OH looked on his domain info and it is a different address to the one we sent the deposit too. One of my good friends is a wedding photographer and he has been able to do a bit of digging around and found out that in Sept our tog got into some trouble and asked someone to shoot a wedding for him and since then has not been around.
So basically, i'm looking for advice on how to get our deposit back. Luckily we have wedding insurance but don't want to go down that route unless we have to. We have written a letter to send to his address and will also email it aswel, but if he is not responding what more can we do? Is it ok to contact him via this gaming forum he goes on as we know he is active on there? Can we turn up at his house? Do we go down the legal route?
Thankfully, my friend has found a fab tog for us who is happy to shoot our wedding. I just hope there aren't many other brides who have been let down by him!
Thanks