The Best Venue & Staff for our November Wedding!
By Charlotte & Ben Hallewell, on 24 Jan 2019Date of Wedding - 16 Nov 2018
We live around the corner from this beautiful wedding venue and had often discussed potentially getting married there one day! The reality was everything and more we had ever imagined!
The staff were amazing throughout the day, all of them seemed to thoroughly enjoy every part and it felt like you were truly celebrating with friends not just staff! We had been told that Alex runs a tight ship, and thank god! Weddings are stressful but never once did we have to add worrying about timings or where to be or what to do in that!
My tiny complaint with the venue is the morning... You aren't allowed in the Bridal suite until 11am... for a 1pm wedding this was a worry for a few weeks prior, luckily my suppliers were regulars at the Old Hall and timed everything perfectly - but I do feel like as breakfast is 8:30am you should be allowed in this room for 10am to really allow yourself to relax and enjoy the room and getting ready without moving around from marquee to room.
Apart from that tiny moan, the wedding venue is gorgeous - the fires were the main reason I loved the idea of a winter wedding and being cosy whilst getting married - and everything in that respect was idyllic and exactly how I imagined. This is often photographed as the most amazing summer venue (and it is, I've been to a few summer weddings) but it is equally as gorgeous in the autumn/winter!
My last point is that we were also invited to a 'Taster Event' 6 months before the wedding. This was AMAZING! Such a lovely extra and lovely to imagine how this will be when you're all dressed up in a wedding dress surrounded by friends and family.
Thank you Charlotte & Ben for your very kind words.
I am thrilled that everything was more than you had imagined and thank you for taking the time to let us know how oyur day was.
I am pleased you pointed out the timings as I take feedback as a gift and very much enjoy hearing from our couples after the day.
However I just wanted you to know that the 11am into the bridal suite is based on a check out time of 10am giving the housekeeping team 1 hour to clean and turn the bedroom around.
Sadly if it was earlier than 10am it would mean you would need to have breakfast by 8am and check out by 10am for us to prepare this ready for your bridal preps.
You might agree with me the morning after the wedding you would appreciate a little extra time asleep before having to get up for breakfast with a late night before.
We all wish you both the very best for the future and please do keep in touch.
Much love Alex and Team xx
By Claire Ayles, on 30 Sep 2017Date of Wedding - 24 Sep 2017
I could not recommend the Old Hall Ely highly enough, from day one their professional customer service and genuine care for us and our wedding really shone through. We were planning our wedding from Australia and the team made every step so easy and stress free.
From the moment we stepped foot in the venue on the wedding day any pre wedding stress and nerves completely vanished as the staff took care of every little detail!
The food, service, care and attention to detail really was second to none. They made our day so special, I can't thank them enough.
All our guest on the day and week following kept praising the staff and repeating how lovely the venue was.
Amazing Venue. Perfect.
By Becci Brown, on 16 Dec 2016Date of Wedding - 05 Nov 2016
My husband and I got married at The Old Hall in November, and we couldn't have been happier. The staff were amazing and couldn't do enough for us (especially Amy who not only ensured the day went perfectly, but dealt with anything and everything on the day and even the following morning - she went completely above and beyond and we will never be able to thank her enough!). From the first meeting and right down to the smallest details, we had complete confidence that they had everything in hand and this allowed us to completely relax and enjoy our day! The food was incredible, and the rooms were amazing - we couldn't reccomend them highly enough!
By TBR, on 28 Sep 2016Date of Wedding - 26 Aug 2016
While the venue is absolutely stunning and the staff were fantastic that doesnt make up for the fact that we were robbed out of all the money we paid for our food!!! I wouldnt even put their chef forward for a job at mcdonalds. What we were served at our tasting session was fabulous, but what we received on the day was a disaster. Everything was different to what we had tasted, presentation was different taste was completely different and some items we had tasted werent anywhere to be seen! After complaining we were fobbed off with ridiculous excuses and were then told the chef that done our tasting quit before the wedding and they thought it ok to change items on our menu without even informing us!! Our portion sizes werent even big enough to satisfy a three year old. After a couple of emails back and forth the father replied (who we'd not met once during our preparations) basically saying 'i am not offering you a solution and if you want to take it further contact my solicitors)!!!!! I have read other reviews about his rudeness and unwelcoming attitude. He's clearly in the wrong business. For the amount of money you pay for food at a wedding you expect it to be 10/10. We gave them a chance to rectify it and didnt so if you want to be 100% guaranteed you will get what you're promised dont go with these con artists!!!
By Hannah and Mark, on 28 Jul 2016Date of Wedding - 20 Jul 2016
We got married here recently on Sunday 10th July and it couldn't have been more perfect! The staff right from the word go were beyond amazing and on the day made sure everything ran exactly as it should! The beauty of the venue speaks for itself, with every one of our guests commenting on how it was the most beautiful wedding venue they'd ever seen. Above that, the staff made it for us - nothing was too much trouble! A special thank you to Amy too - from Mr & Mrs Barry x
By Hyndman, on 28 Jul 2016Date of Wedding - 09 Jul 2016
My son was married at the Hall July 14th 2016, Thank you to Alex and all her staff for providing such a beautiful place right on our doorstep. The whole day was very well organised, everything went to plan, food, wine, rooms, facilities amazing.
Location, view of the Cathedral excellent, gardens wonderful, the old hall building decorated in a very tasteful manner, my style of decor, I know a lot of work has gone into this venue especially with the new bedrooms added.
Once again a big thank you from the Hyndman, Roe and Finn Families, also a big thank you from all of the wedding guests, they all said it was wonderful, magical unbelievable.
By Neil, on 28 Jul 2016Date of Wedding - 17 Jun 2016
We stayed at The Old Hall for a cousin's for two nights the building is restored to a beautiful condition the roos we stayed in was nicely furnished and spacious, comfortable bed and beautiful en suite bathroom with bath and shower.
The breakfast in the morning was excellent, continental and cooked, in a lovely setting over looking the garden. The grounds were well laid out with lakes and patio area. The evening party was in a permanent marquee with dance floor.
A lovely wedding in a lovely setting.
By Krista Leigh, on 28 Jul 2016Date of Wedding - 06 Feb 2016
I shot my most recent wedding at The Old Hall and I was so impressed by everything; from the courteousness of the staff to the upkeep of the grounds, the picturesque feel of the building to the absolutely delicious food. The marquee where the reception was held was simply beautiful, and it really made my role as the photographer all the more easy to carry out. I will definitely recommend this place to anyone looking for a great venue in the Cambridgeshire, Suffolk, and Norfolk areas!
By Elaine, Bride’s mum, on 28 Jul 2016Date of Wedding - 24 Oct 2015
Magnificent in every respect - do not look anywhere else for your wedding venue. If you are looking for the most amazing wedding venue with the most professional team then look no further than the Old Hall in Ely. Alex and the whole staff were simply incredible. As the mother of the Bride I cannot thank the staff enough and cannot heap enough praise upon this Wedding Venue. Rooms are first class, clean and luxurious. The whole wedding event was staged to perfection and the weather was wonderful for October enabling us to make the most of the fabulous grounds. The wedding was handled with clockwork precision and every member of staff went the extra mile to make the day the most incredible experience. This is exactly what you want for your daughter’s wedding.
By Claire & Kristopher, on 28 Jul 2016Date of Wedding - 17 Oct 2015
We held our wedding at The Old Hall on 17th October 2015. The staff are simply incredible and because of them out day went flawlessly. Their attention to detail and willingness to make your day everything you want is second to none and done with such precision you will wonder why you ever worried about if your vision was being understood.
I can't describe how incredibly impressed I was with the food service. Not only did it taste fabulous but it was served with such discretion and style, the likes I have never seen before. Several times during the day I put my empty glass down to find a refreshed one appear as if by magic!.
The accommodation is beautiful also.
Alex, your staff are an absolute credit to you and I'm so thankful to all of you. I can't recommend you enough and I only hope I'm back to enjoy it all again as a guest one day. Many Thanks,
By Megan & James, on 28 Jul 2016Date of Wedding - 04 Sep 2015
Hi Jess, I just wanted to send you a message to say a huge thank you to you and the rest of the team at The Old Hall. You helped to make my perfect wedding a reality. Everyone remarked on how professional and well organised it was, and that's all down to you. I can't thank you enough for how much you helped me with all the plans throughout the run up to my wedding. James and I had the most amazing wedding day and we thoroughly enjoyed every minute of it. Kind regards
By Nicky Leannes mum, on 28 Jul 2016Date of Wedding - 11 Apr 2015
Dear Alex, Jess, Alison, Anthony and all the staff at The Old Hall, On behalf of Mr & Mrs Jacobs (JJ & Leanne) and all their family and friends I would like to say a massive THANK YOU for all that you did to help theirs and our day be such a special memorable occasion. The Old Hall and all of you gave impeccable service from the moment we arrived and all our guests were in total ore of the whole day and all that it entailed. Thank you so so much. We have an abundance of beautiful pictures and are looking forward enormously to seeing those taken by Gary and the video taken by Christopher & Rob. The beaming smiles on Leanne & JJ's faces throughout will stay with me forever, a truly spectacular day all round. Thank you again. Best wishes Nicky - April 2015