It really couldnt have been more fantastic.
By Helen & Stuart, on 29 May 2018Date of Wedding - 06 May 2018
I just wanted to thank you for all your help and support to make our wedding so amazing. Also a big thank you to Laura and everyone else involved at the Grand. Our day really was perfect.
It felt so special and memorable. There was just so much to take in. We’ve just come back from our honeymoon (back to reality unfortunately) or I would have mailed you earlier, but we talked about our wedding day at some point every day while we were away.
We keep remembering things. The room looked incredible, for the ceremony and wedding breakfast, it took my breath away when I walked in, for both parts.
The meal was outstanding, everything ran like clockwork. Everyone from the hotel (and guests too) was so kind and supportive. The room remained cool throughout the ceremony and meal (as you know I was particularly fretting about that !) The separate rooms worked well for the guests too. Our room that we stayed in that night was fantastic too.
We really couldn’t have asked for anything to have been better. We’re really looking forward to seeing the video and photos as there was so much to take in we need help remembering it all !
Sorry we were such a nightmare with all our requests and queries.
Thank you again. It really couldn’t have been more fantastic.
I am writing to you as a very satisfied customer.
By Joe & Lindsey, on 29 May 2018Date of Wedding - 28 Apr 2018
My Wife, Lindsey, and I had the pleasure of getting married in your wonderful hotel on Saturday 28/04/18. The entire experience was outstanding. Catherine Smith was fantastic at responding to our (many) emails. At no point were we made to feel that our requests were unreasonable, and she was a star from beginning to end.
Everything on the day was organised to perfection. Ashley ran the day and night with an expert eye, and small last minute changes were swiftly dealt with. All of our guests commented on how wonderful the service was, and more than one said it was the best wedding they had ever been to. Additionally, the quality of the food was incredible.
Please pass on our thanks to all concerned.
Thank you so much...
By Lindsey & Joe, on 02 May 2018Date of Wedding - 28 Apr 2018
Lindsey and I are so happy with how the day and and evening went. Everything was perfect. Last minute changes (such as changing a child’s meal!) were dealt with quickly and professionally.
All of the staff were wonderful, and Ashley ran things amazingly. Please pass our thanks to him!
Thank you so much for your hard work over the last few months, and for your patience with all of our emails and requests!
Everyone, ourselves included, agreed how amazing the food was. Special thanks for changing the crab cakes as we asked - they were perfection! All of our guests commented on what an an amazing wedding it was, and more than one said it was the best they have ever been to.
Joe and Lindsey
I dont think I would have trusted anyone else!
By Alex & Kirk Foster, on 23 Mar 2018Date of Wedding - 24 Feb 2018
Thank you very much for your message. We had a lovely day.
All your team were fantastic, even as everyone got more and more drunk! I also had so may wonderful compliments on the food. It was lovely to work with you, I don't think I would have trusted anyone else!
Thanks again. Xx
Our day was absolutely perfect...
By Louise & Dean King, on 23 Mar 2018Date of Wedding - 17 Feb 2018
Just had to drop you an email to say a massive thank you for Saturday. Our day was absolutely perfect, the venue, the staff, the food, flowers, pianist and the DJ. Looking back we wouldn’t have changed anything, just perfect. Everybody has said how fabulous the staff were too, so please could you also pass our heartfelt thanks on to Laura and the rest of the team.
Thank you so much.
The venue was absolutely gorgeous...
By Joanne & Justin Piercy, on 23 Mar 2018Date of Wedding - 15 Feb 2018
The venue was absolutely gorgeous and everyone was blown away with the layout of the reception. You guys did a wonderful job with the décor and were very attentive throughout the meal. It was just as we had envisioned and I would highly recommend anyone holding their wedding at the Grand.
I would recommend your hotel without any doubts
By Amy & Andrew Parton, on 23 Mar 2018Date of Wedding - 28 Dec 2017
I just wanted to thank you personally for the efforts of ALL your staff to make Amy and Andy's wedding day so special. Everything came together very well.
The meal was excellent. Compliments to the kitchen staff for that. The waiters and bar staff were ever attentive. Concierge were helpful. The cleaners, bless them, had our confetti to clean up. Everyone did this with a smile and a hello.
Particular thanks to yourself and Laura?, And the young man , for the help in the wedding function room.
And from me a special thanks to the two doormen, Wayne and his colleague were excellent, and attentive. I would recommend your hotel without any doubts to any potential future wedding party.
In terms of feedback, it would just be positive!
By Louise & Matthew Johnson, on 23 Mar 2018Date of Wedding - 09 Dec 2017
We had a truly amazing day and would like to say a huge thank you to you, as well as your staff, for all the help. It was even better than we’d dreamed of and you have been so lovely throughout, we can’t thank you enough. Laura was also fantastic and hopefully she passed on our thanks (and a hug!) for you from us.
In terms of feedback, it would just be positive! Thank you!
Absolutely fabulous thank you
By Karen & Gareth Davies, on 23 Mar 2018Date of Wedding - 02 Sep 2017
Absolutely fabulous thank you. The room far exceeded expectations so thank you for the upgrade and Karen now wants her own double shower. She also assures me the spa is great so suspect we'll be back for a couples massage.
The food, ceremony, and everything was amazing and many guests commented on that mandarin sorbet.
An enormous thank you from the both of us...
By Helen & Ross Smith, on 23 Mar 2018Date of Wedding - 08 Jul 2017
The celebrations of Mark & Ritch's wedding have finally calmed down.
That gives Helen and I a chance to say an enormous thank you from the both of us and also on behalf of everybody at the wedding who had a fabulous time.
Your professionalism, attention to detail and the confidence that you showed helped us all to relax knowing it was all in hand & those little details & touches, which are often important, were all catered for.
Could you please pass on our thanks to all the catering and service staff who were excellent and worked tirelessly through a long day.
We would like you to also pass on our gratitude to Ivan at reception. He checked in nearly all our guests and ensured we had a solution for two of our guests arriving just before the wedding. He made their day.
As always the concierge team were great and we got to know them well over the weekend. Please pass on our thanks. They made the logistics of getting everything in & out a dream.
The amount of comments we received about this being the nicest well organised wedding was a credit to you. Our guests were lovely people, but by they have high expectations and appreciate good things - and they gave it a massive thumbs up.
We have one more, our daughter Lucy, to get married. That too will be in York and we will be looking forward to you being the Wedding co-ordinator when that time comes.
I would also like to forward this note of thanks on to the head Hotel Manager. Could you please provide me their contact details.
With the kindest of regards
Ross & Helen Smith
We felt like royalty...
By Lucy & Chris Price, on 29 Mar 2018Date of Wedding - 27 Mar 2017
We had a wonderful and an excellent stay at the hotel. Our room was exquisite, we felt like royalty :)
Thank you so much for all your help and making sure we had everything we needed on the day.
We cannot recommend The Grand Hotel enough
Thank you xx
Fantastic and professional service
By Steven & Ariel, on 21 Oct 2016Date of Wedding - 08 Oct 2016
We were both very satisfied with The Grand's service and we had a fantastic wedding day.
Julia and all the team, helped us to organize everything well, and we are very impressed by their professional skills that made our wedding exactly as we expected. Unfortunately, we had to make some changes to our original plan, but all the team managed to handle these issues very well.
Finally, thank you and the Grand again for bringing us an unforgettable day! I hope we will have more chances to hold our other events at the Grand.