There is nothing from my side apart from appreciat
Venue Service
By Harry Xu, on 19 Sep 2017Date of Wedding - 10 Sep 2017
Hi Elle,
I would like thank you and all the staff from Hilton to help make our big day so special. Everyone is being very supportive and the wedding has been super smooth and successful.
There is nothing from my side apart from appreciation. It was a very wise decision to choose Hilton as our wedding venue. Thanks again!
We had an amazing day
Venue Service
By Nicole and Michael, on 04 Sep 2017Date of Wedding - 19 Aug 2017
We had an amazing day. Absolutely fantastic !! We honestly could not have asked for anything more perfect . Please thank Joy for being an absolute star . She was amazing and everything went so smoothly . Also to the staff who worked so hard all day . We can't thank you enough, you were all amazing.
Thanks so much Avril and please pass on both mine and Michael's thanks to everyone. When we have our photos it would be great to come in and show you .
Have a lovely weekend,
Love Nicole and Michael ??
We couldnt be happier how the day went
Venue Service
By Grant, on 04 Sep 2017Date of Wedding - 05 Aug 2017
In terms of feedback, we couldn’t be happier how the day went really. I have no complaints, only compliments. I think there were a couple of guests which would consider the same venue for their wedding after seeing how good the staff / facilities of the hotel were on the day. Joy took really good care of us and made sure the day flowed well even after a couple of unexpected turns (somebody turned up that we were told wouldn’t and somebody wanted a vegetarian dish at last minute which were both accommodated for with ease). The food was very good and well received by everyone.
Thank You
Venue Service
By Mr and Mrs Palmer, on 12 Jun 2012
Hi Emma
We just wanted to say a huge Thank You to you for helping us plan the wedding!!
It was a fantastic day and everything at the Doubletree worked out perfectly. Please also thank Katka - I don't have her email, she was excellent on the day and really helpful throughout. I've completed the feedback survey but wanted to thank you as well, you have been so helpful and patient through the whole process, all of our guests had a great time and commented on the excellent service they received.
Please also thank Chef - the food was excellent and all of the people with special food requirements were happy as well - thanks for being so accommodating.
We both really enjoyed the whole day and I'm pleased that Katka persuaded me to go in the punt !
Best wishes
Louise and Hugo Palmer
xxx
Very accommodating
Venue Service
By Millie Kwok, on 06 Jun 2012
Hi Emma,
Claud and i would like to thank you for all your help and preparation towards our big day. I would totally do it all again at the Doubletree. You have made it very easy for us and have been so accommodating with our wishes. The food was great and absolutely plenty of it, enough for evening people too, could you pass our thanks to all the chefs in the kitchen.
On Sunday, as you may know, it rained all day, non stop. This didnt matter and no way took the gloss off the day, in fact we said it was better as it kept our small group all together and everyone commented on what a chilled and relaxing wedding it was. This is just how we wanted it to be.
Can you also forward this message to katka for me. She was the best and so calm (unlike me and the girls b4 entering the ceremony haha) and organised, and always communicating with us throughout the day and juggling the afternoon bit around as we didnt go punting in the end...well can you blame us lol. Wish she could have had a drink with us too.
Thanks ever so much to you both and of course to everyone else involved on the day too.
Lots of love
Mr and Mrs Kwok haha (Millie and Claudio)
xx
Magical Day
Venue Service
By Mr and Mrs Coates Ulrichsen, on 29 May 2012
Hi Emma,
I wanted to thank you for all your help with our wedding earlier in May. Jane and I just returned from our honeymoon and are still reliving the magical day we had on 5th May (despite the cool weather, it didn't rain!!).
Your help with the planning and flexibility made the day so memorable, and made our lives so much easier and less stressful knowing that everything / set up was being taken well care of. All our guests had a fantastic time and we've received rave reviews!! Please could you also pass on my warmest thanks to Toshi, Katka and, of course, the Chef - they're a great team! The food was exquisite and we were most impressed and grateful with his willingness to adapt the food for our 'special guests'.
So, thanks again and I'm sure that Jane and I will be swinging past the Doubletree at some point soon!
Venue Service
By Mr and Mrs Irwin, on 29 May 2012
From our first meeting with Emma we were confident that she would work with us to make our wedding perfect. Nothing was too much trouble, she made communicating with the hotel easy by ensuring either she sorted any queries out or we were through to the people who would. On the day we had a lady called Katka running the event, again she was always on hand to get things sorted out on the day. She was an absolute star :)
Brilliant and outstanding
Venue Service
By Mr and Mrs Coole, on 29 May 2012
Emma handled the wedding brilliantly and when handed over to KatKa she made the day so special I could not thank her enough as nothing was too much trouble. as a former head chef myself i have to say your head chef was outstanding the food was of very high quality and hot !!! I could not fault his cooking in the slightest.
Accomodating with a high level of service
Venue Service
By Napoleon and David, on 03 Nov 2011
Last October 8,2011 we had our wedding reception in your Hotel, it was a gay reception wedding. Emma Kershaw was our wedding coordinator who was so brilliant with her Job. She was so accomodating especially when we are late with our schedule appointment, she always make sure that she will accomodate us with her very welcoming voice and smile. We felt very secure because Emma gave us the impression that she knows what she was doing and suggestion and that makes us not to worry about our especial day. The wedding went well and all our guest was so impressed! We really enjoyed our especial day and most especially the high service that your staff provide. Please extend our heartfelt thanks to Katarina Nevedalova, she did a great Job during the wedding day. If we need her shes always around and very understanding to assist us. We did not even felt that we are just a guest in your hotel. Surely your Hotel is commendable. Please give our praises and salute for the Job well done to Emma Kershaw and Katarina Nevedalova. And the rest of their team.
Thank you
Napoleon and Daniel
A Wonderful Occasion
Venue Service
By Heather Rhodes, on 28 Jul 2011
Hi Emma,
Peter and I would like to say thank you so much to you and the staff at the Doubletree for ensuring that Marc and Sarah's wedding, last Thursday, was such a wonderful occasion. All the guests staying at the hotel were very impressed with the hospitable service. We had no complaints. The evening disco was a great hit and the team supported us very professionally and seemed determined to ensure that Marc and Sarah's celebration was an outstanding success.
Please convey our thanks to all.
We found the list of support services which you gave us a year ago extremely helpful and would like to report back to you on this.
I'm sure that Marc and Sarah will be in touch when they return from honeymoon. But again thank you so much for helping to make our daughter and new son-in-law's wedding a truly beautiful celebration.
With grateful thanks,
Heather
Memorable Day
Venue Service
By Robert Phillips, on 30 Jun 2011
Hi Emma,
Sorry not to get back to you sooner.
Judith and I and all our guests had a great day last sunday. Thank you and your colleagues for making our day so memorable, everything went just about according to plan ,although our guests managed to consume rather more Pimms than we had planned !!
The weather of course couldn`t have been better , thanks for organising that too !
We`re going away for a few days tomorrow but will try to drop by to say "Thank you " personally later next week.
Very best wishes
Robert and Judith
Perfect Day
Venue Service
By Sarah and Phill Thomas, on 23 Jun 2011
Hi. We wanted to thank you for everything you did for us. Our day was perfect and Fahih was brilliant. All the staff were so helpful and made it run perfectly. We've left all the Lillys from the centre pieces as a thank you to you. We just want to do it again now :-) Regards Sarah & Phill.