The Priest House Hotel Verified Reviews

13 | Isley Walton (Derbyshire)
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13 Reviews for The Priest House Hotel

Recommended by 100% of couples · Write a Review

4.9 out of 5.0
  • Quality of the Service 4.9
  • Professionalism 4.9
  • Flexibility 4.9
  • Value for Money 4.9
  • Response time 4.9

Badges

6 User photos

  • M

    Mr and Mrs Fish · Married on 31/07/2018

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Mr and Mrs Fish

    I came across Priest House and unexpectedly, the open day was the day after I had shown my now husband. My husband knew, as soon as we arrived, I loved it, it is a venue out of a fairy-tale. It is away from busy roads, only our wedding would be running on the day, the package was ideal, many personalisation options to create our special day, and do not forget about the water wheel and the river; a stunning backdrop to our wedding day.

    The staff were, what we would like to call, on it like a car bonnet. There were no breaks in between servings and it didn’t look like any of our guests were waiting for food; our guests have all commented saying they’ve never been to a wedding or a party with SO much food before. I honestly cannot thank all of the staff enough and the wedding coordinators, Sammy and Grace, for their help, really went above and beyond.

    We have heard so many horror stories of weddings with some or many things going wrong, but I can say for sure, nothing went wrong at all, I cannot fault anything, the process and the day itself was absolutely perfect, everything fell into place, from the organisation of the team to the quality of the food and drink.

    The best day of our lives, an amazing celebration with our family and close friends.

    Sent on 04/10/2018
  • M

    Mr & Mrs Murgett · Married on 02/06/2018

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our Wedding Saturday 2nd June 2018

    This is a beautiful venue. With the weather on our side we were married at the Priest House on the 2nd June 2018. The planning for the wedding was expertly handled by Sammi. Any requests / amendments were never an issue and the day itself pretty much went to plan. One thing that could spoil any day regardless of venue would have been the staff attitude / service provided. I am very happy to say that the staff at the Priest House are an absolute credit to the Management Team, they were superstars over the weekend with special thanks to Dean, Jack, Chris and Carole on Reception. All our guests commented on the staff and how helpful and friendly they were.

    Sent on 12/06/2018
  • M

    Mrs Louise Cowlishaw Booth · Married on 12/05/2018

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfection from start to finish!

    As soon as Sammy took over as our wedding co-ordinator, everything went perfectly! She was always so helpful and would go out of her way to make sure everything was perfect for us, as did everyone else working at the PH on the day of our wedding! The setting is absolutely beautiful, the food was amazing and they catered perfectly for so many allergies/intolerances. We couldn't have asked for more from them. We really can't recommend this venue enough for your wedding!

    Sent on 12/06/2018
  • Louise

    Louise Cowlishaw-Booth · Married on 12/05/2018

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfection from start to finish!

    As soon as Sammy took over as our wedding co-ordinator, everything went perfectly! She was always so helpful and would go out of her way to make sure everything was perfect for us, as did everyone else working at the PH on the day of our wedding! The setting is absolutely beautiful, the food was amazing and they catered perfectly for so many allergies/intolerances. We couldn't have asked for more from them. We really can't recommend this venue enough for your wedding!

    Sent on 10/06/2018
  • M

    Mr & Mrs Shakespeare · Married on 16/12/2017

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely Amazing Day

    We had an absolutely amazing day on Saturday.
    Well, what can I say except for the most sincere and heartfelt thanks to all the staff at the Priest House.
    The service we received was outstanding, beyond our wildest dreams. The venue and their staff were faultless, nothing was too much trouble and they were exceptional.
    Then of course we come to Samantha the wedding planner, She is such a kind, caring and helpful professional, she is a real asset to the venue, or for that matter any venue.
    Everything we asked for happened and we really did have the dream day. We have both said that we would have further events at the hotel.
    A massive thank you to the staff and pass on my comments about your hard work to the owner.

    We can’t thank you enough.

    Sent on 21/12/2017
  • E

    Emma Mcdonnell · Married on 29/08/2015

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The pre wedding party service and support during the evening were excellent. Helen at The Priest House was excellent - she accommodated all our requests, was always prompt and friendly with her replies and the night went superbly. All of our guests thought the venue and the food were excellent - we chose the BBQ menu - very good and plenty of food. Thank you Priest House!

    Sent on 31/08/2015
  • R

    Rob and Jenny

    4.0
    • Quality of the Service:
      4.0
    • Responsiveness:
      4.0
    • Value for Money:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    We loved our wedding at the Priest House Hotel. The setting was beautiful on a lovely summer's day. It was secluded and private, and very romantic. The staff were helpful and we had a lovely day. However there were some problems. The venue was understaffed on the day, there was poor communication between wedding planner and other hotel staff, which resulted in us being overcharged for 3 rooms (we were refunded), some of the food was cold by the time it was served to guests, with a collection of other small mistakes. We loved our day and in the sun it was a wonderful wedding venue but the customer service did undermine some of its qualities.

    Sent on 02/08/2015

    The Priest House Hotel's reply:

    Thank you for taking the time to pass on your comments regarding your wedding day with us at the Priest House Hotel. Constructive comments are always welcome and we take all of them very seriously to aid the future development of the hotel and its team.

    As I previously mentioned, we take all comments very seriously in the hotel and wherever possible we action them and put a plan in to tackle anything which our guests do not feel is right. Hand Picked is very people focused and we also endeavour to create that home from home experience. I do hope that my apology and explanation has gone some way to restoring your faith in the hotel and I thank you for allowing me the opportunity to investigate your concerns.
  • R

    Rachel and Andrew Arnold

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect wedding at the perfect venue!

    We had our wedding reception in the Garden Suite of The Priest House on the 25th July 2013. The venue is absolutely beautiful, the food was gorgeous and every single member of staff was friendly, professional and went out of their way to make our day perfect! All of our guests said how wonderful the staff were. Amazing!

    Sent on 21/08/2013
  • C

    Carly Hosker

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Couldn't have asked for more

    Our wedding took place in February 2012 at The Priest House and was a fabulous day. We cannot fault the hotel and the staff who looked after us impeccably from our first enquiry right through until check out the day after the wedding. Our guests have all commented on what a lovely wedding it was and even our photographer noted how friendly and helpful the staff were. Such a picturesque, romantic setting and we got snow!!

    Sent on 09/02/2012
  • S

    Sophie Quinn

    5.0
    • Quality of the Service:
      5.0
    • Responsiveness:
      5.0
    • Value for Money:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Fantastic Venue

    We were so happy we chose the Priest House for our November 2009 wedding. Service was first class - all staff extremely friendly and helpful each time we visited and to all our guests on the day. My mum went the day before to prepare all our floral arrangements and table decorations, which I think was a rare for them and a room had been especially reserved for her. Staff were very attentive, making tea, fetching extra tables, providing any facilities she needed and taking a keen interest!

    The day was perfect - the rooms all looked beautiful, the food was fantastic (people commented that the yorkshire pud and vanilla cheesecake were the best they had tasted), the atmosphere was relaxed but elegant (until the dancing got underway in the evening!). We were also allocated a separate room the next morning so we could have breakfast together and spend time saying goodbye.

    We had a very modest budget and I had begun to give up hope of finding a special venue within our price range but the Priest House introduced some excellent packages just in time and were extremely flexible with regard to what these could include. The wedding co-ordinator was always a pleasure to deal with - very approachable and kept telling us it was our day and we could have things exactly as we wanted. So we were able to have a beautiful wedding at a beautiful venue. We were so impressed with the hotel I wanted to give them a glowing review and I really hope future couples have as positive and stress free an experience as we did!

    Sent on 05/01/2010