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Weddings

Queens Hotel Cheltenham Reviews

Queens Hotel Cheltenham

Queens Hotel Cheltenham

Cheltenham, Gloucestershire
5.0 out of 5 rating, 11 reviews
More information

Reviews

5.0 out of 5 rating
11 reviews
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    5 out of 5 rating
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  • Professionalism
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    5 out of 5 rating
100% Recommended by couples

Badges

  • HappyYellowConfetti19614
    Hannah M. Sent on 22/02/2021
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    Our perfect Wedding at the Queens Hotel

    Rating 5 out of 5
    Reviewer - Hannah Mason
    Date of wedding - 7th June 2019

    I knew from the moment I stepped inside it was where I wanted my reception, modern with a nod to the traditional decor was just what I wanted and the Orangery was the perfect fit for our small event. The service from the wedding team was superb, answering all our queries and even handled a transition of lead team member well. The food was outstanding with everyone commenting about both taste and style, I loved the chocolate dessert and my husband loved the blueberry cheesecake. Unfortunately, it rained on our day so we were unable to use the garden but the lantern ceiling allowed us to enjoy the storm perfectly. We were allowed to decorate the room/tables how we wanted and were made easy by their team doing this for us. Photographs were undertaken by Duncan Mason Photography and included the magnificent stairwell which allows for a quite unique photograph. The hotel room was amazing and the bed was really comfortable and included complimentary prosecco. I cannot praise my wedding by the Queens Hotel enough, they gave me the perfect day I wanted and I cannot ask for more than that.

    Queens Hotel Cheltenham's reply:

    Thank you so much for the lovely words, Hannah.
    It was our pleasure to be part of your special day and we wish you every happiness for the future. The Queens Hotel - M Gallery
  • A
    Anonymous Sent on 09/04/2019
    5 out of 5 rating
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    Amazing!

    We chose The Queens as the venue for our wedding ceremony and reception after staying at the hotel for a 30th birthday. Everyone who couldn't attend the wedding asks how it went, and our reply is "we couldn't have asked or wished for anything more" which we think says it all! From the moment we had our initial meeting with Ellie, she and her team looked after us and put us at ease throughout all the planning and lead up to the big day. On the day, everything went so smoothly with Ellie and team working very hard, with nothing being too much trouble! Our guests were really complimentary of the venue, loved the wedding breakfast and everything about the day. We can't thank Ellie, her team and The Queens enough for making our day so special! We wish we could do it all again!
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  • Y
    Yianna Sent on 13/11/2019
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    Amazing Service

    I wanted to comment most of all on the service that not only us but our GUESTS received! We still get comments that it was one of the best weddings they'd been to. The serving of the food was perfectly orchestrated, wines were continuously being topped up throughout the wedding breakfast (no glasses were left empty for longer than a few seconds!) Nothing was too much trouble and the food was INCREDIBLE - we later realised we hadn't even tried the food before we booked but WOW we were so lucky!

    We also had a gluten free guest who got to have the same menu options as everyone else and whatever they chose was adapted to their needs, as well as a vegan guest who had their own menu. Both of these guests I had completely forgotten about arranging canapes for...or so I thought, the Queens had it already covered and had made them their own canapés. To top it off, the next morning when being seated for breakfast they recognised my vegan guest and told her they would have the chef make her something! Details in the service like this was totally unexpected and really made our wedding stand out from other weddings I've attended.

    The lead up to the day and the day itself went so smoothly, Ellie is extremely professional, calm and organised! Everything went perfectly and what was scheduled happened on time, the décor was laid out exactly as I had asked and the day itself was so laid back, enjoyable ,full of laughter and so much fun, we didn't have to stress about a thing! Would totally recommend this venue.
  • A
    Anonymous Sent on 09/04/2019
    5 out of 5 rating
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    Thank you!

    Thank you so much for a magnificent reception at the Queens. From the beautifully laid out room to the slick service and ultra professional staff - it was all perfect. We will be recommending you! You all worked tirelessly!
  • A
    Anonymous Sent on 09/04/2019
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    Ellie, just wow!

    We wanted to email to thank you so very much for a perfect and beautiful wedding.

    Your whole team were amazing. You in particular took all of the stress out of the day and really helped Michelle and I and we simply can’t thank you enough.

    We were overwhelmed by the courteous caring and personal feel from everyone at the Queens and will remember this as the happiest day of our lives; thanks to you.

    You deserve the highest esteem for being the best in the business.
  • A
    Anonymous Sent on 09/04/2019
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    Thank you Ellie

    We had the most amazing day! Everything was just seamless, yourself, Ashley, the catering team etc - we can't thank you enough for making our day run as smoothly as it did and the hard work that everyone put in behind the scenes.
    Our guests absolutely loved the venue, the food, the wine, everything! We definitely made the right choices! I just wish my stomach wasn't in knots all day so that I could have eaten everything too!
    We've just received our photos and the venue and fabulous decor really makes them stand out! We love them!
    Thanks also for recommending Esther and Pia - their work was outstanding and you will not be disappointed for your wedding.
  • R
    Rachel Sent on 16/03/2017
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    Wonderful

    Thank you for all the hard work you put into our wedding... we had a WONDERFUL day! It was truly the happiest day of our life's. I can't remember a moment when I didn't have a big grin over my face. The room looked fabulous and the food was fab and it all went well. Someone described the day as "there was so much love in the room". We had a wonderful time and are so pleased we chose the Queens. Thank you all very much indeed!

    Thank you and the team so much for all your help.
  • C
    Catherine Sent on 05/06/2017
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    Unforgettable

    Dear Ellie,

    I wanted to say an absolutely huge thank you for your wonderful help in helping us with our gorgeous wedding day in December. Your professionalism, calmness and attention to detail was just what we needed, and I am so grateful for all of the work you did to make it exactly what we wanted.

    I honestly don't remember having to worry about a single thing on the day - you and your team were super efficient, kind and seemed to be a well-oiled machine!

    There were times in the run-up to the event where things could have got a bit tricky as there were three different wedding coordinators taking us on, and there were some miscommunications along the way - but as soon as we met with you, you handled all of these very quickly, kindly and professionally and I'm extremely grateful for that.

    The feedback we have had from our guests has been so positive - and people kept telling us how lovely and relaxed and laid back it was. That's definitely in no small part to you and the team for taking care of absolutely everything so that we didn't need to stress! The whole experience was dreamy. You are wonderful at what you do.

    Again, I'm really sorry it has taken me so long to write to you - I've been praising you to anyone who'll listen.
  • N
    Nicholas Sent on 11/10/2016
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    Amazing!

    Morning

    Just a very personal note to thank all of those at the Queens Hotel for your wonderful hospitality extended both to our family, our guests and friends, on the weekend of my daughter’s marriage.

    The front of house were magnificent, warm welcome to us all, accommodating guests who were flying in from abroad, organising refreshments to the respective rooms, the step ladder enabling the wedding dress to be hung from a curtain rail for photography and smiles from all.

    I particularly like to single out William, who decorated the wedding Rolls Royce, with great care and enthusiasm. This significant task should be added to his CV.

    One particular emotive moment had to be the arrival in your reception area of the 5 bridesmaid and my daughter in her wedding gown. All your staff were there, smiling, clapping and most clearly giving her and myself wishes of happiness for the day.

    Thank you all.

    Regards.

    Nicholas