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Weddings

Orsett Hall Hotel Reviews

Orsett Hall Hotel More information

Reviews

5.0 out of 5 rating
228 reviews
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99% Recommended by couples

Badges

  • Lindsey
    Lindsey Sent on 16/02/2024
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    Not a great experience for our Valentine’s Day/ evening

    I had a terrible experience Feb 14 th and my wedding anniversary
    We had the lodge and after checking in .. we went into the lodge and turned on an electric fire which gave me a shock and tripped all the electric .. we couldn’t get through to reception as the phone also wasn’t working. Our mobiles wouldn’t connect after an hour we got through they sent someone over immediately. They gave us the room next door this was at 5.45, we checked in at 3.45 .. we was meant to be out at 6.15 as we had a romantic meal booked for 7 pm which meant we had half hour to shower get ready etc .. unfortunately we couldn’t go to our restaurant of choice as we would of been late .. so we found somewhere else last minute we paid £145 with breakfast .. so I asked reception if we could maybe have a complimentary breakfast for the inconveniences.. they said said no but offered a bottle of Prosecco which I don’t drink. We arrive home around 10.30 and went to bed not long after .. around 2.30 I woke up from a bright light shining through our window whilst we slept .. I couldn’t get back to sleep so I decided to stay awake until 7 then we went to breakfast .. hubby enjoyed his salmon but I chose the English breakfast which was horrible swimming in Grease tomatoe looked like it been sitting since yesterday was really awful ..
    I had a latte coffee .. I spoke to the manager who didn’t seem to much bothered .. on check out they take £50 as a deposit although I still haven’t received that back they did say they will deduct £3.70 for the latte .. absolute joke I will never go back there again .. I’ve stayed here a lot over the years but this was just shocking
    I’ve added a photo of my breakfast and the window you can clearly see my car outside .. no apologies from orset
  • Ellie-Marie
    Ellie-Marie N. Sent on 19/10/2023
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    Stress-free, experienced wedding venue

    Orsett Hall Hotel clearly know what they are doing when it comes to weddings. Start to finish the weddings team understood what we wanted and patiently worked with us to execute our special day. We fell in love with the place on our first visit and part of what we loved was that it's all self-contained, so you can show up the day before the wedding and have a stress free few days without needing to travel around, sort logistics, etc. The only slight issues we had were with the bookings team and the toastmaster, but the rest of the staff were amazing and this wouldn't stop us recommending the venue.
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    Amy G. Sent on 22/05/2021
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    3rd times the charm!

    We went along to Orsett's wedding fair thinking we couldnt afford it, but after sitting down with leon from the events team he put together a bespoke quote for exactly what we wanted, chapel (non religious) 3 course meal and three nights in bridal suite, (and a small room night before) for around £4500! which is perfect - (50 guests) then COVID happend and we had to cancel, venue were lovely - no extra charges, no taking advantage, just understanding and friendly service - they had to move our date twice and each time they made it easy as pie! We had to have 15 guests in the end, and only allowed to stay two nights at bridal suite because of safety but the new itemised bill covered all of this and they honored 2019 prices, which was lovely - in the end - the whole thing cost us just £3k - IT WAS PERFECT! Gemma from events was with me the whole way through ceremony and before with welcome drinks as we got ready in the william and mary suite( gorgeous by the way!) and helped me wity my shoes before the ceremony. The chapel was gorgeous and even the rain couldnt affect our day. The staff set up the tables exactly how i wanted and made us tea and coffee when we came in night before to decorate. The serving staff were kind and professional, everyone was - it was just perfect. ZERO stress. We highly recommend them and want to say big thank you to all the staff, we also had a small honeymoon there at the spa, then afternoon tea at the garden resteraunt. I rate our stay as heavenly. I fully recommend them for anyones wedding. All the guets said - best wedding ever (not just to our faces ha ha) also great room service 24 hours.
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  • A
    Anonymous Sent on 11/07/2018
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    An amazing day which we will always remember

    Just to say a huge thank you to all your staff involved in Shelley and Steve’s wedding on Sunday. The day ran perfectly from start to finish. Your staff were so friendly and were all wonderful.
    Special thanks to the wedding coordinator who did a brilliant job. To Dennis the toastmaster who was so so great and Wayne the DJ who kept us dancing all night. Also, to the wonderful flower ladies and everyone else who made the room look so stunning. All our family and guests were full of praise for the venue and staff. Thank you so very much.
  • J
    John Sent on 11/07/2018
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    I was stunned by how amazing everything was

    . From the moment I arrived in the morning to when we went to bed everything was perfect and we couldn’t have asked for anything more.
    Every member of staff we encountered were friendly and helpful and went out of their way to help.
    Sue and I had THE best wedding day.
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    Anonymous Sent on 11/07/2018
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    Thank you very much

    Just wanted to say a big thank you for everything you did for me and Ian to make our day amazing, you were great and we couldn't have asked for a better service, everybody loved the venue and the food was amazing, you really looked after us and our guests.
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    Donna Sent on 11/07/2018
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    Unforgettable.

    Just to thank you so much for the bottom of our hearts for such an amazing wedding. It was perfect in every way, mostly thanks to you at Orsett Hall. It was the most amazing day and unforgettable.
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    Natacha Sent on 03/04/2012
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    I could not fault Orsett Hall

    I have recently had my wedding reception here, and i can not fault the hotel at all. The day/evening was fantastic, the food was lovely we had the roast beef which everyone said was amazing and i agree. Service and staff were so friendly.

    We had Michelle as our wedding co-ordinator and she was brillilant and i felt very confident in her which is what i needed as i was a bridezilla.

    i had read a previous reciew about Leo the manager and how great he was. So when i saw that he was there on our day i was very pleased and pleased we were he is such a lovely guy and made sure that we were happy with everything and always asking if we needed anything.

    we stayed in the Whelan Suite which was great, huge infact and very comfortable stay.

    all our guests that stayed said the same things about there rooms also.

    i had concerns that there was another wedding and a 21st birthday party on the same day/night as our's but i never noticed that there was anyone expect our guests at the hotel.

    brilliant is all i say. and a massive thank you Orsett Hall
  • M
    Mrs Sent on 27/09/2014
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    Best wedding venue!!!

    We got married at the Orsett on the 6th September 2014 & it was so spectacular. Everything under one roof from the Chapel, stunning grounds to the reception then bridal suite it was all divine. Not a hitch went wrong as the staff at Orsett are very well organised right from the first day of planning to the end. The Orsett is in a fantastic location & is accessible to everyone's needs. Our guests was happy & well catered for from reception drinks & canapés followed by a delicious piping hot meal to everybody's dietary needs. We had the best day ever thank you guys, definitely would recommend this venue x
  • G
    Gemma Sent on 28/08/2012
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    Outstanding Service

    I got married at Orsett Hall on Thursday 9th August. The service we received was outstanding from start to finish. Michelle and Sophie were our wedding planners and they worked so hard to ensure the day ran smoothly. Leo was so helpful, checking throughout the day if he could do anything for us. The food was delicious, everyone commented on how tender the beef was and the service was simply outstanding. I was so impressed. My brother had his reception at Friern Manor which was also fantastic, I worried that Orsett Hall would not live up to the standards they had set. But the staff totally exceeded my expectations, the guests were so impressed and I can not fault the Orsett Hall in any way. The venue is perfect for guests as they could wander outside in the beautiful grounds too. A perfect day. I will definitely recommend Orsett Hall to my friends, although they were there to see for themselves and were so impressed. Thank you so much to all the staff at Orsett Hall.
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