New Place, Southampton Reviews

Reviews

Badges

+39 User photos

• Rosalyn B. Sent on 20/11/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Brilliant day

  We got married here in Oct ,Beautiful venue. Rooms to get married in, reception hall , guest rooms ect all within the hotel. No problems all the way through our planning, Rebecca and her team were brilliant on the day , all staff were friendly and helpful, Service was spot on . Hotel room was clean and very well decorated . Food was excellent, Wide variety at breakfast .

  We got married here in Oct ,Beautiful venue. Rooms to get married in, reception hall , guest rooms ect all within the hotel. No problems all the way through our planning, Rebecca and her team were brilliant on the day , all staff were friendly and helpful, Service was spot on . Hotel room was clean and very well decorated . Food was excellent, Wide variety at breakfast .

  • +2 Photos
• Jodie B. Sent on 18/11/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Jodie Mayers

  We had the most incredible day, we were the first to ever use the new dressing room and bridal suite and the whole experience was just absolutely incredible!! I wish we could do it all again! The team were the brilliant and Jacinta was amazing from start to finish! Being a wedding planner myself I can’t fault anything at all it’s a perfect venue!
  Mr & Mrs Mayers ❤️

  We had the most incredible day, we were the first to ever use the new dressing room and bridal suite and the whole experience was just absolutely incredible!! I wish we could do it all again! The team were the brilliant and Jacinta was amazing from start to finish! Being a wedding planner myself I can’t fault anything at all it’s a perfect venue!
  Mr & Mrs Mayers ❤️

  • +7 Photos
• Sabrina A. Sent on 18/11/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  June wedding 2022

  We loved our day and Rebecca made it so easy! The venue was beautiful and our guests loved it all. Good value for money with our guests being able to stay overnight and use the spa.

  We loved our day and Rebecca made it so easy! The venue was beautiful and our guests loved it all. Good value for money with our guests being able to stay overnight and use the spa.
Did the reviews win you over?
Send a message
• Katie S. Sent on 18/11/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Spot on- absolutely perfect, well informed and fantastic feedback from guests.

  Absolutely nothing was too much trouble- dedicated staff. Perfect ❤️ I wish we could do it all again.

  Absolutely nothing was too much trouble- dedicated staff. Perfect ❤️ I wish we could do it all again.

  • +6 Photos
• Julie M. Sent on 07/04/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  More than we could imagine

  We had the best day all went smoothly, great communication and very personal to us as a couple
  We had a 3rd time lucky covid date but all was transferred over smoothly

  We had the best day all went smoothly, great communication and very personal to us as a couple
  We had a 3rd time lucky covid date but all was transferred over smoothly
• Judith M. Sent on 23/05/2022
  4.8 out of 5 rating

  4.8
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Perfect from start to finish

  My Husband and I can can not thank New place Hotel enough for helping us plan and run our perfect day. It was truly amazing and I just want to do it again. Our wedding planner was great with her communication, our MC was great on the day, she looked after every need all through the day and made sure we were happy every step of the way. It was a magical day in the most beautiful of surroundings. I would recommend new place again and again for anyones wedding day. Can’t wait to return in a year for our first anniversary.

  My Husband and I can can not thank New place Hotel enough for helping us plan and run our perfect day. It was truly amazing and I just want to do it again. Our wedding planner was great with her communication, our MC was great on the day, she looked after every need all through the day and made sure we were happy every step of the way. It was a magical day in the most beautiful of surroundings. I would recommend new place again and again for anyones wedding day. Can’t wait to return in a year for our first anniversary.

  • +11 Photos
• Hannah Sent on 14/01/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  A perfect day!

  Honestly, we can't thank the team at New Place enough.
  
  Planning a wedding through the pandemic wasn't easy but the team did everything they could to ensure we were able to plan a day we always dreamed of. They kept us in the loop as much as they could and were extremely accommodating when it came to changing the date of our wedding. They were amazing from the very start when we visited a wedding fayre, all the way up to the moment we said goodbye to our guests on our wedding day. Every email, phone call and venue visit came with great professionalism, kindness and consideration. We couldn't fault them.
  
  The grounds are stunning, the rooms are lovely and the food tasted amazing. Our guests loved it and had the best day too.
  
  We will only ever have good things to say about New Place and it will always hold a place in our hearts. We can’t wait to come back! Thank you so so much.

  Honestly, we can't thank the team at New Place enough.
  
  Planning a wedding through the pandemic wasn't easy but the team did everything they could to ensure we were able to plan a day we always dreamed of. They kept us in the loop as much as they could and were extremely accommodating when it came to changing the date of our wedding. They were amazing from the very start when we visited a wedding fayre, all the way up to the moment we said goodbye to our guests on our wedding day. Every email, phone call and venue visit came with great professionalism, kindness and consideration. We couldn't fault them.
  
  The grounds are stunning, the rooms are lovely and the food tasted amazing. Our guests loved it and had the best day too.
  
  We will only ever have good things to say about New Place and it will always hold a place in our hearts. We can’t wait to come back! Thank you so so much.
• Anonymous Sent on 21/08/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Massive Thank You!

  We wanted to say a massive thank you to you and the staff at New Place for making our wedding day so perfect and special! From the beginning when we found the venue and arranging with Jacinta to book it, we knew it was the place for us, it was just perfect! The amazing Manor House, the lawn and gardens and with the hotel for our guests to stay it was perfect! All along this journey of organising the wedding, you and all your team have been brilliant, so caring and helpful in any questions I needed answering and anything I needed help with so from the bottom of our hearts thank you so much!! Leading up to the wedding you have been so incredibly helpful Kay, you’ve been amazing!! Thank you to replying to all my emails and messages left for you! It helped me immensely to know that I could ask you for help and you would be there to help us ! Meeting the master of ceremonies Nicco and on the day our Master of Ceremonies Eleanor was so brilliant our day went without a hitch and she was there with anything our wedding needed sorting! Can you say a massive thank you to her from us please as she was superb and so lovely and kind! She did an absolutely amazing job!! At the end of the night, the bar staff and others who helped pack our wedding pieces away were brilliant!
  Thank you to all of you, you’ve done an amazing job and you’re all a credit to New Place!!
  All of our guests had the best day and so did we so thank you so much!!
  
  Thank you so much for all your hard work, Mr and Mrs Masi X

  We wanted to say a massive thank you to you and the staff at New Place for making our wedding day so perfect and special! From the beginning when we found the venue and arranging with Jacinta to book it, we knew it was the place for us, it was just perfect! The amazing Manor House, the lawn and gardens and with the hotel for our guests to stay it was perfect! All along this journey of organising the wedding, you and all your team have been brilliant, so caring and helpful in any questions I needed answering and anything I needed help with so from the bottom of our hearts thank you so much!! Leading up to the wedding you have been so incredibly helpful Kay, you’ve been amazing!! Thank you to replying to all my emails and messages left for you! It helped me immensely to know that I could ask you for help and you would be there to help us ! Meeting the master of ceremonies Nicco and on the day our Master of Ceremonies Eleanor was so brilliant our day went without a hitch and she was there with anything our wedding needed sorting! Can you say a massive thank you to her from us please as she was superb and so lovely and kind! She did an absolutely amazing job!! At the end of the night, the bar staff and others who helped pack our wedding pieces away were brilliant!
  Thank you to all of you, you’ve done an amazing job and you’re all a credit to New Place!!
  All of our guests had the best day and so did we so thank you so much!!
  
  Thank you so much for all your hard work, Mr and Mrs Masi X
• Anonymous Sent on 21/08/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful Venue

  We had our wedding this weekend at New Place and I could not have asked for more, it's such a beautiful venue and the staff were brilliant and so helpful! Everything went so smoothly. Kay was absolutely brilliant throughout the planning process and was amazing in making sure our day was perfect. Eleanor and Matt our masters of ceremonies made sure our day was as stress free as possible and were just so helpful and lovely. They all went above and beyond and I could not recommend New Place enough, thank you so much!

  We had our wedding this weekend at New Place and I could not have asked for more, it's such a beautiful venue and the staff were brilliant and so helpful! Everything went so smoothly. Kay was absolutely brilliant throughout the planning process and was amazing in making sure our day was perfect. Eleanor and Matt our masters of ceremonies made sure our day was as stress free as possible and were just so helpful and lovely. They all went above and beyond and I could not recommend New Place enough, thank you so much!
• Debbie Sent on 06/11/2018
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  What a perfect day!

  After looking at a number of venues online we went to see New Place for their wedding fair. It was the first venue we saw in person and we booked our wedding that same day! We knew it was the right venue for us immediately.
  The key things that appealed to us were: we could do the whole wedding on site, the accommodation is lovely and affordable so guests could stay on site, there were lots of lovely indoor locations that we could do photos of the weather was rubbish, the grounds and hotel are both beautiful, the staff on the open day were friendly and helpful, and it was within our budget!!
  From the day we booked it the staff here have been amazing. A special thanks to Jacinta, Kay, Socrates, Nicu and Liam - they looked after us so well both in advance and on the day.
  The wedding day itself went off without a hitch. The staff had everything in hand, I loved the little drinks and cakes they gave us in the Getting Ready rooms, the whole place looked wonderful and everyone who attended said how seamless the day was.
  Thank you New Place!!

  After looking at a number of venues online we went to see New Place for their wedding fair. It was the first venue we saw in person and we booked our wedding that same day! We knew it was the right venue for us immediately.
  The key things that appealed to us were: we could do the whole wedding on site, the accommodation is lovely and affordable so guests could stay on site, there were lots of lovely indoor locations that we could do photos of the weather was rubbish, the grounds and hotel are both beautiful, the staff on the open day were friendly and helpful, and it was within our budget!!
  From the day we booked it the staff here have been amazing. A special thanks to Jacinta, Kay, Socrates, Nicu and Liam - they looked after us so well both in advance and on the day.
  The wedding day itself went off without a hitch. The staff had everything in hand, I loved the little drinks and cakes they gave us in the Getting Ready rooms, the whole place looked wonderful and everyone who attended said how seamless the day was.
  Thank you New Place!!

Did the reviews win you over?

Send a message