Mercure Box Hill Burford Bridge Hotel Reviews
Mercure Box Hill Burford Bridge Hotel
Dorking, Surrey5.0 out of 5 rating, 71 reviews
5.0
71 reviews
Reviews
5.0 out of 5 rating
71 reviews
5.0 Fantastic
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
100%
Recommended by couples
Badges
+12
User photos
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Featured
Becca Sent on 22/04/20235 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most wonderful day
Our wedding day at the Burford Bridge hotel was the most wonderful day, and all we could ever have hoped for.
The hotel is a little unassuming, and wondered if the lower prices were reflective of this. HOWEVER, the barn is gorgeous, and coupled with some decor from Ether Events who work with the hotel, the barn looked amazing (and close family who knew what we had paid were pleasantly surprised!) The grounds are also perfect for photos!
Eleanor and her team were a pleasure to work with from booking, until the big day. Knowing that everything was being set up and organised while I was able to relax and get ready in the morning, was such a relief and a weight off my shoulders! I’m usually someone who likes to check every detail so was lovely to be in the knowledge that everything was taken care of.
All of the team were so lovely and helpful all day and nothing was too much trouble. A special mention (apologies I didn’t catch his name) but the head of catering was able to pop together a small evening meal for my auntie who suffers enormously with coeliac disease, after all the gluten free options had gone while she was up dancing! She was so so grateful.
Everything about the day was all I envisioned and we had such a wonderful time. We’ve had so many compliments about the barn itself and the team, and I would not be hesitating to recommend to anyone when the time may arise!
Mercure Box Hill Burford Bridge Hotel's reply:
Thank you so much for such a lovely review Becca & Ryan.
It was pleasure planning and running your big day.
We wish you all the happiness for your future together!
Kind regards,
Eleanor & The Burford Bridge Team -
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Michelle M. Sent on 26/11/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing!!!
We could not have wished for a better experience, the entire team at The Burford Bridge Hotel made our day the most perfect day. We 100% made the correct decision choosing to have our wedding here.-
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+8 Photos
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Lucy C. Sent on 26/11/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful November Wedding!
Eleanor and the team at Burford Bridge were incredible! They listened to exactly what we wanted, were flexible when it came to our requests and the day ran so smoothly! We have had several compliments and comments about how well the day went and how impressed people were with the service and professionalism of staff. The barn is stunning and has so many different ways to style it. The barn has its own barn and entrance, separate to the main hotel, which keeps the event private and contained. This was perfect for us too as it was a rainy autumn day so this meant all our guests could stay inside and move easily from the bar to the barn. There are plenty of seating options in the barn and space! We had 130 guests for the meal and 50 extra evenings guests which fitted comfortably. The food was incredible and service was quick. The evening buffet was yummy and there was plenty of food for all guests. I would recommend to anyone looking for a wedding reception venue! -
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Peter V. Sent on 05/12/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Venue
The day went perfectly as planned, everything was well organized, food was excellent, 4staff were great, better than we could have asked for -
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Holly G. Sent on 06/11/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Burford bridge hotel
Just wanted to say thank you so much for our wedding on Sunday 8th.
It was the best day and everything went incredibly smoothly.
We couldn’t be more grateful for your help and everything you and your team did on the day to make it as special as it was.
Can we just give a mention to the DJ provided also, he was outstanding.
Played everything we requested, even some unusual and rare tracks.
He found them and played them without a problem, he was also great with Me, Gary and the guests.
So thank you for that.
Thanks again for a really special day.
All the best with the future.
Holly & Gary.Mercure Box Hill Burford Bridge Hotel's reply:
Hi Holly & Gary,
The team and I loved being part of your special day! It was a pleasure getting to know you both and we wish you all the happiness going forward together!
Kind regards,
Eleanor Winser -
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Lizzie M. Sent on 13/09/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wow from Mr & Mrs Middleton
My husband & I just got married here and it really was our fairy tale wedding that we will never forget.
The place is beautiful and the surrounding area makes it perfect for photos especially when using Ether Events for their great selection of decorations.
The wedding packages were great value, it included so much for your money.
The food is top quality and everyone said how tasty and well portioned it was.
A massive thank you to Eleanor the wedding planner and all the staff their that made our day the best. You couldn’t ask for a better place to get your happily Ever After.Mercure Box Hill Burford Bridge Hotel's reply:
Hi Lizzie & Darren,
Thank you so much for your kind comments, it was a pleasure planning your wedding day with you and being a part of it on the day!
Kind regards,
Eleanor & The Team -
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Phil A. Sent on 11/12/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Superb venue, superb wedding
We got married at this venue in April. The whole day was brilliant. Eleanor (Coodinator) was very attentive during the pre wedding meetings and everything we disussed was done. The food for the wedding breakfast was glorious. Compliments to the chef!. On the day, Eleanor was always buzzing around, making sure everything went perfectly. As the weather was good, some beatiful photo's were taken in the garden area and by the on site pool. Would highly recommend this venue -
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Blaize B. Sent on 01/06/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Perfect
We cannot rate The Burford Bridge more! Our wedding planner Eleanor made everything so easy and stress free. The whole experience could not of been better. All the staff were extremely helpful and flexible in the planning to make the day perfect for us and on the day they ensured everything was perfect.
Also highly recommended Love Heart Photography who captured every moment so naturally giving us so beautiful photos to remember our perfect dayMercure Box Hill Burford Bridge Hotel's reply:
Hi Blaize & Dan,
Thank you so much for your kind words. It was a pleasure to planning your wedding with you and getting to know you both. We wish you a lifetime of happiness to together!
Kind regards,
Eleanor Winser -
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Anonymous Sent on 08/11/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mr and Mrs Hedges
Just wanted to say a big thank you to Charlotte and your team for an amazing wedding day!
The food was amazing and the venue looked beautiful - we could not have asked for more. The lady who was the MOC was fab! -
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Charlotte Sent on 08/11/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mr and Mrs Gomm
We would like to say the biggest thank you ever. Not only were you very approachable, you went out of your way to put our minds at ease with every little detail, and no question was an inconvenience.
Our day turned out to be the most magical day we could imagine. Everything came together beautifully and we know that was down to your hard work and being able to see the same vision we could. The staff on the day went above and beyond for us and were polite and friendly all day. -
Quality of the service
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