Ross Leal · Married on 28/04/2017
Excellent Hotel - Would Highly Recommend
From Room 110 – 26 April to 01 May 2017Sent on 02/05/2017
Mary & I stayed at this wonderful hotel to attend the wedding of Mary’s son to Anna. The hotel is centrally located, but on the fringe of the really busy and touristy areas of central Sorrento. It is in a pretty quiet location, all of the places you would wish to go to are within easy walking distance. On arrival we found we had been upgraded to a superior room with a view of the sea plus balcony. The restaurant is on the 4th floor and has glazed curtain walling with great vies of the sea and the hills. The food is very good. Above this is the Roof Top Lounge Area (not open when we stayed due to weather/wind). It looked great and the views seem stunning and it looks like a lovely spot to relax and watch the sun go down.
In terms of service, I can only say that the staff were excellent. They seemed to truly care that their guests have a great stay and experience and could not do enough for not only us but for others. My impression is that they want all guests to feel like coming back.
Housekeeping was excellent also. Such care and attention to making up our room. Even folding clothes left unfolded and leaving them tidily presented. Great thanks go to Lella who did the housekeeping for our room.
There is so much positive to say and I could go on, but you won’t want to read a book!
I would strongly recommend this hotel:
- The hotel has great rooms and facilities
- Prices are very competitive
- Staff are brilliant
- Location is excellent
- Customer Care = 10+++++