Double Tree by Hilton Hotel & Spa Liverpool Reviews
Double Tree by Hilton Hotel & Spa Liverpool
Liverpool, Merseyside4.9 out of 5 rating, 18 reviews
4.9
18 reviews
Reviews
4.9 out of 5 rating
18 reviews
4.9 Excellent
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Quality of the service 5 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value for money 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
100%
Recommended by couples
Badges
+22
User photos
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Featured
Ste J. Sent on 06/03/20245 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect venue for a perfect day!
The Double Tree Liverpool were not on our radar until our original venue cancelled on us - this was to be the biggest blessing to have happened to us. Nothing was too much and Shadae and her team went above and beyond to make sure everything was perfect on the day.
The building is beautiful. The entrance doors on Dale Street are superb and provide that wow factor everyone wants. The library with the bar in is perfect for the escape from the madness of a wedding to relax or have a chance of conversation. Everyone of our guests was amazed and wowed by the layout and venue.
If we were ever to do it again (hopefully not!), Double Tree would be our first choice for a wedding reception. -
Quality of the service
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Chris M. Sent on 18/03/20244.6 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue
Stunning venue and having all the day in one venue was brilliant, all the guests were wowed by the rooms. -
Quality of the service
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Lyndsey B. Sent on 04/02/20244.4 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had the best day!
We got married at the Doubletree by Hilton in December 2023. Through their contacts and open days, we managed to also book our magician (Simon), Violinist (Adam), flowers (Ewer Roberts) as well as the best wedding venue dressers ever (KRN Events). Our wedding coordinator Shadae was amazing on the day of our wedding. Nothing was too much trouble. When our flowers were a little late she called them, the wrong cake arrived which she sorted quickly and she quickly accommodated any request that us our our guests had (even some that I wouldn't have expected). The venue is lovely, and Shadae is a fantastic addition who takes away any stress on the day. I would highly recommend booking.-
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+2 Photos
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Quality of the service
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Katy M. Sent on 14/09/20234.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Wedding
We got married at the doubletree hilton liverpool on 2nd sept. The service from the staff in the planning and preparation right up to our special day has been excellent. Shadae was so supportive at every step and especially on the big day when the cake provider was late for delivery and not communicating and she had back up plans ready whilst chasing the provider for us.She was so conscientious with the many questions at the handover meetings and throughout everything I am truly glad we chose the hilton. Our guests really enjoyed the food and the stunning pillars inside the venue which I will always remember as part of our dream wedding day and can't wait to see the rest of the photos. Even at the breakfast the next day the congratulations and complimentary fizz from the team was a lovely touch. Thanks for helping make our perfect day a reality that we will never forget.-
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+2 Photos
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Quality of the service
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Chanta T. Sent on 04/09/20234.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Absolutely brilliant
Everyone that played a part in our big day, made it absolutely amazing. The Staff were very organised and very helpful, making the day run smooth without any panic. Both the day/evening food was delicious. Would highly recommend having your big day here.
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Quality of the service
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Tory C. Sent on 20/07/20234.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stunning wedding venue
After we were let down by our original venue the DoubleTree by Hilton Liverpool stepped in and provided us with a beautiful venue and made our day very special. Shadae the wedding co-ordinator and her team pulled out all the stops to make sure our day went smoothly. -
Quality of the service
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Kevin M. Sent on 13/07/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brilliant Day!
Shadae and all of the team made the whole experience from start to finish stress free, every request was happily dealt with and nothing was too much trouble for Shadae, we couldn’t fault or have enjoyed our day from start to finish any better! Bar staff in the evening worked so hard to keep our high amount of guests watered and the buffet was fantastic. Thank you to all of you. Jenny and Kevin XX-
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+3 Photos
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Quality of the service
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Adam Sent on 09/02/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing staff, and a perfect wedding venue
Everyone at the Doubletree made our wedding so perfect! We received so many comments from our guests who were all blown away with how good the rooms looked, and how helpful all of the staff were- you made the vision inside our heads come to life. Lauren was super organised and made sure you get us to the right places at the right time during the day.-
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+4 Photos
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Quality of the service
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Laura Sent on 13/06/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had the best day...
Hi Mike
Well I must say a massive Thank You to yourself and the rest of the staff at the Doubletree Hilton. We had the best day ever for our wedding day on Saturday.
We couldn’t fault anything at all. I appreciate everything you have done for us. The day went amazing and it was even better than I expected.
Everybody was saying how fab the hotel was, the food amazing, staff and rooms. Totally 100%.
And thank you for the lovely card and fizz you gave us. We’re off to the lakes tomorrow and packed it ready to celebrate.
Thanks again
Mr and Mrs -
Quality of the service
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Angela Sent on 13/06/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank You So Much
Hello Bethan,
Thank you so much for all your help and organising, we both had a fantastic day one that we will treasure forever.
All your colleagues have been amazing both on the day and before hand.
We are so pleased that we had our wedding with yourselves at DoubleTree. I've put a review on TripAdvisor, please feel free to use the pictures on there. When we have our professional photos, I'll send you a couple of those if you'd like?
Once again though, thank you for helping to make our day so special.
Kind regards
Angela -
Quality of the service
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