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Weddings

Double Tree by Hilton Hotel & Spa Liverpool Reviews

Double Tree by Hilton Hotel & Spa Liverpool

Double Tree by Hilton Hotel & Spa Liverpool

Liverpool, Merseyside
4.9 out of 5 rating, 18 reviews
More information

Reviews

4.9 out of 5 rating
18 reviews
  • Quality of the service
    5 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
100% Recommended by couples

Badges

  • Chris
    Chris M. Sent on 18/03/2024
    4.6 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful venue

    Stunning venue and having all the day in one venue was brilliant, all the guests were wowed by the rooms.
  • Lyndsey
    Lyndsey B. Sent on 04/02/2024
    4.4 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value for money
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Had the best day!

    We got married at the Doubletree by Hilton in December 2023. Through their contacts and open days, we managed to also book our magician (Simon), Violinist (Adam), flowers (Ewer Roberts) as well as the best wedding venue dressers ever (KRN Events). Our wedding coordinator Shadae was amazing on the day of our wedding. Nothing was too much trouble. When our flowers were a little late she called them, the wrong cake arrived which she sorted quickly and she quickly accommodated any request that us our our guests had (even some that I wouldn't have expected). The venue is lovely, and Shadae is a fantastic addition who takes away any stress on the day. I would highly recommend booking.
  • illustration stars

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  • K
    Katy M. Sent on 14/09/2023
    4.8 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Value for money
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful Wedding

    We got married at the doubletree hilton liverpool on 2nd sept. The service from the staff in the planning and preparation right up to our special day has been excellent. Shadae was so supportive at every step and especially on the big day when the cake provider was late for delivery and not communicating and she had back up plans ready whilst chasing the provider for us.She was so conscientious with the many questions at the handover meetings and throughout everything I am truly glad we chose the hilton. Our guests really enjoyed the food and the stunning pillars inside the venue which I will always remember as part of our dream wedding day and can't wait to see the rest of the photos. Even at the breakfast the next day the congratulations and complimentary fizz from the team was a lovely touch. Thanks for helping make our perfect day a reality that we will never forget.
  • C
    Chanta T. Sent on 04/09/2023
    4.8 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
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      4.0 out of 5 rating

    Absolutely brilliant

    Everyone that played a part in our big day, made it absolutely amazing. The Staff were very organised and very helpful, making the day run smooth without any panic. Both the day/evening food was delicious. Would highly recommend having your big day here.
  • Tory
    Tory C. Sent on 20/07/2023
    4.8 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
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      4.0 out of 5 rating
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      5.0 out of 5 rating
    • Value for money
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    Stunning wedding venue

    After we were let down by our original venue the DoubleTree by Hilton Liverpool stepped in and provided us with a beautiful venue and made our day very special. Shadae the wedding co-ordinator and her team pulled out all the stops to make sure our day went smoothly.
  • K
    Kevin M. Sent on 13/07/2023
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
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      5.0 out of 5 rating

    Brilliant Day!

    Shadae and all of the team made the whole experience from start to finish stress free, every request was happily dealt with and nothing was too much trouble for Shadae, we couldn’t fault or have enjoyed our day from start to finish any better! Bar staff in the evening worked so hard to keep our high amount of guests watered and the buffet was fantastic. Thank you to all of you. Jenny and Kevin XX
  • Adam
    Adam Sent on 09/02/2023
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating

    Amazing staff, and a perfect wedding venue

    Everyone at the Doubletree made our wedding so perfect! We received so many comments from our guests who were all blown away with how good the rooms looked, and how helpful all of the staff were- you made the vision inside our heads come to life. Lauren was super organised and made sure you get us to the right places at the right time during the day.
  • L
    Laura Sent on 13/06/2019
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    We had the best day...

    Hi Mike

    Well I must say a massive Thank You to yourself and the rest of the staff at the Doubletree Hilton. We had the best day ever for our wedding day on Saturday.

    We couldn’t fault anything at all. I appreciate everything you have done for us. The day went amazing and it was even better than I expected.

    Everybody was saying how fab the hotel was, the food amazing, staff and rooms. Totally 100%.

    And thank you for the lovely card and fizz you gave us. We’re off to the lakes tomorrow and packed it ready to celebrate.

    Thanks again

    Mr and Mrs
  • A
    Angela Sent on 13/06/2019
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Thank You So Much

    Hello Bethan,

    Thank you so much for all your help and organising, we both had a fantastic day one that we will treasure forever.
    All your colleagues have been amazing both on the day and before hand.

    We are so pleased that we had our wedding with yourselves at DoubleTree. I've put a review on TripAdvisor, please feel free to use the pictures on there. When we have our professional photos, I'll send you a couple of those if you'd like?

    Once again though, thank you for helping to make our day so special.

    Kind regards
    Angela
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