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Weddings

The Osborne Hotel Reviews

The Osborne Hotel

The Osborne Hotel

Torquay, Devon
4.8 out of 5 rating, 9 reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
9 reviews
96% recommend it
  • Quality of the service
    4.8 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value for money
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Badges

  • Natasha
    Natasha W. Sent on 20/03/2024
    5 out of 5 rating
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      5.0 out of 5 rating
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    Wedding 16/03/24

    Fantastic day! Haidee was incredible at getting everything arranged and sorted for us! Start to finish, everything was well led, bedroom was huge, perfect for getting ready! Great quality food with the buffet we had, everything was handled brilliantly! Haidee helped create an amazing day! X

    The Osborne Hotel's reply:

    Thank you ever so much for taking the time to share your wonderful experience, your kind words truly made our day! Your feedback is invaluable to us as we continuously strive to exceed the expectations of our clients. Knowing that we played a part in creating beautiful memories that you will cherish forever is incredibly rewarding. Thank you once again for choosing us to be a part of your wedding celebration and for sharing your positive experience. We look forward to welcoming you back for any future celebrations!
  • Millie
    Millie R. Sent on 11/01/2024
    4 out of 5 rating
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      4.0 out of 5 rating

    Mr & Mrs Richardson

    My overall experience with the Osbourne hotel was good .. like any wedding there were hiccups and I’d definitely say room for improvement in areas regarding organisation e.g rushing us to do our speech’s but hadn’t gotten the toast drinks ready..
    giving me my phone back from the music when we needed it for the terrace and during food so I had to sort that and then a different playlist was played, little problems like so. however it didn’t ruin my day. It was still an amazing destination to get married at.
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  • Louise
    Louise G. Sent on 09/11/2023
    5 out of 5 rating
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    Wedding Day 9th June 2023

    The amazing team at The Osborne Hotel went above and beyond to make our day so special. All our guests were so in love with the scenery, accommodation and the staff. Haidee and the team are truly brilliant and didn’t fail to take our dream wedding to the next level. Everything from the food to the decor and dealing with things that I forgot to organise, they deserve more than just 5 stars. We will definitely be recommending them to everyone we know. The Osborne Hotel/team hold a special place in our hearts always.

    The Osborne Hotel's reply:

    Hi Louise,

    Thank you so much for your lovely review and for sharing your experience, We are so glad you had a wonderful day with us, it was a pleasure working with you to plan your magical day. Please don't be a stranger we look forward to you returning anytime. Thank you again
    Haidee - Events Coordinator
  • E
    Emily G. Sent on 20/10/2023
    4 out of 5 rating
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      4.0 out of 5 rating

    It was short notice so given the circumstances, great work!

    We were impressed by the willingness to help despite an out of season late notice request. All the stops were pulled out and the newbie event manager was a calming and yet dynamic presence. The general short staffing in hospitality over this period was the only thing that was in evidence. Under easier circumstances, I'm sure the Osborne can pull it out of the bag every time.
  • Wendy
    Wendy H. Sent on 07/06/2021
    5 out of 5 rating
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    Perfect Day

    After postponing a couple of times on Saturday we had the perfect day. Lisa was excellent and always responded to my numerous emails prior to the day. We had 30 guests including us, we had our ceremony on the terrace underneath the new gazebo. The food was wonderful and everyone enjoyed their meal. It was the perfect setting and we couldn't have wished for anything more.
  • P
    Paul Sent on 30/08/2018
    5 out of 5 rating
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    The perfect day from start to finish!

    Everything was perfect, from meeting the wedding coordinator, the delicious food and amazing setting. We couldn't have asked for more.
  • L
    Laura Sent on 31/08/2018
    5 out of 5 rating
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    Best day ever!

    We had such a fantastic wedding day. We were so happy with how everything was organised and how great the food tasted. The view is incomparable.
  • H
    Holly Sent on 31/08/2018
    5 out of 5 rating
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    Couldn't have asked for more

    The hotel is a really beautiful backdrop for any style of wedding. The staff couldn't do more for you and were so friendly and professional throughout.
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