The Grand Pier Reviews
More informationReviews
4.8 out of 5 rating
13 reviews
4.8 Excellent
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Quality of the service 4.8 out of 5 rating
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Response time 4.6 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
100%
Recommended by couples
Badges
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Featured
Rose Sent on 29/07/20195 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Just ecstatic
I wanted to say that we were blown away by the service offered but the Pier. You were so responsive and helpful all the way through. The room looked amazing on the night, it was better than I could have hoped for and many guests said how stunning it looked.
The service of all the staff was fantastic. Charlotte was so on it on the night and organised on the floor. The food was delicious.
All in all we were just ecstatic at how it turned out and you and the team did an amazing job.
Thank you Cat for everything! -
Quality of the service
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Savanna Sent on 02/02/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best ever
Having our wedding at the Pier was honestly the best thing we ever done! We had looked so many other venues and honestly we had given up hope. But we found the Pier by accident, and honestly was the best accident! The team here are absolutely great at what they do and go above and beyond. Thankyou all so much! I highly recommend your venue!
Hugs and Kisses
The Aaron's xx -
Quality of the service
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Alice Sent on 03/02/20234.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Amazing Day
Such and amazing day, all my family and friends loved the venue and the staff were second to none. I cant wait for the anniversary party next year. -
Quality of the service
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Mathew H. Sent on 24/08/20223.4 out of 5 rating
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Quality of the service 3.0 out of 5 rating
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Response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best day ever!!
Excellent day had by all, truly magical!! Guests absolutely loved the rides and amusements. -
Quality of the service
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Charlotte P. Sent on 05/06/20224.4 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding coordinator and venue
The Grand Pier made our day truly special. The package offer was brilliant value for money and they were very flexible considering we had to rearrange due to the pandemic.The Grand Pier's reply:
Thank you Charlotte and Ryan for your lovely feedback. We are so happy that you had a wonderful day and that we could be a part of your special day. We wish you all the best in your future together and we look forward to seeing you both again soon!
-The Grand Pier Team -
Quality of the service
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Rose Sent on 28/08/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Punches above its weight in every respect!
The Grand Pier exceeded all our expectations – on their price, food, service, and tailoring the offering to our needs. Cat, our wedding planner, was responsive and worked with us to realise our dreams. We had not tasted the food before, so it was a bit of a leap of faith. It was really delicious and many guests commented on how tasty and beautifully presented the four course dinner was. The Tiffany has spectacular views throughout the day. It looked great with long tables for 90, and space for a dance floor included. On the night, the team, especially Charlotte, worked with military precision to get all the timings perfect. The price of the venue was extremely reasonable and the service offered could not have been better. Getting to use the rides/ arcade was a really fun touch that the guests loved, both those young and old. It was truly an unforgettable day and can't recommend it enough! -
Quality of the service
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Adam Sent on 24/07/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most awesome time
We both had the most awesome time, the food was yummy, atmosphere relaxed and everything flowed smoothly - which is just how we wanted it. Thank you for all your help with that.
Thank you too for being so flexible and chopping and changing the plan to suit our spur-of-the-moment ideas and work around our beach photography moments.
The ceremony room set-up and dinner tables looked marvellous and you and your team did a fantastic job - it couldn't have suited us, or looked any better! :)
Several people have said how great the day was and a few even rating it as one of the best days in their lives!
Thank you again for making our special day really special and everything that we wanted from it! We really really appreciate it. -
Quality of the service
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Anonymous Sent on 24/07/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most fabulous wedding on the Grand Pier
Thank you so very much for making our wedding day so very, very special.
What a memorable day it was. We are so glad we chose the Tiffany Room as our venue, it looked absolutely
stunning. The food was also amazing. Meeting friends and family after the event they, like us,
are still talking about the most fabulous wedding they went to on the Grand Pier -
Quality of the service
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Anonymous Sent on 24/07/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most amazing day ever
I know everyone says their wedding was the most amazing day ever – but this one really was!
Everything you did, all your hard work and long hours paid off – the room looked fantastic, both for the ceremony and the
wedding breakfast.
Everyone commented on the excellent food – the heart shaped croutons in the soup were a lovely touch!
The serving staff were unobtrusive but always to hand, very polite and helpful. -
Quality of the service
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Anonymous Sent on 09/04/20145 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Venue
The impact of our day on the Pier has created such a stir with all the guests, everyone saying what an amazing venue it was and to that end we are now hoping to organize our works Christmas party on one of your Christmas Part nights in December -
Quality of the service
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