The Bedford Swan Hotel Reviews
More informationReviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
41 reviews
96% recommend it
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Quality of the service 4.8 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value for money 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Badges
+3
User photos
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Jodie M. Sent on 03/11/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Place for a perfect day.
Absolutely brilliant, couldn’t ask for a more caring team for my wedding, right up to the last moment, fixing a couple errors I made (on the day!) and getting an item brought in specially for our day are just a couple examples of going the extra mile we experienced! Responsive and professional! Highly recommendAbsolutely brilliant, couldn’t ask for a more caring team for my wedding, right up to the last moment, fixing a couple errors I made (on the day!) and getting an item brought in specially for our day are just a couple examples of going the extra mile we experienced! Responsive and professional! Highly recommend -
Quality of the service
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Ryan Sent on 12/02/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Wedding Day
This was the perfect venue for us. We loved the fact that the bar was in the main room so our guests didn’t miss out on the live band.
The food was lovely, receiving great feedback from our guests.
The staff we cannot speak highly enough about. All prior planning was done ‘in person’ with Sommy, and then on the day Charlotte took great care of us.
The bar staff weee great too, ensuring that there were no queues at the bar which was a big need for us.
Any reasonable request was catered for and that’s what we loved about this venue.
The rooms are great and the hotel decor is fantastic. Very chic.
If you’re considering it as your venue, go have a look.
Thank you Bedford Swan for making our big day go without a hitch!This was the perfect venue for us. We loved the fact that the bar was in the main room so our guests didn’t miss out on the live band.
The food was lovely, receiving great feedback from our guests.
The staff we cannot speak highly enough about. All prior planning was done ‘in person’ with Sommy, and then on the day Charlotte took great care of us.
The bar staff weee great too, ensuring that there were no queues at the bar which was a big need for us.
Any reasonable request was catered for and that’s what we loved about this venue.
The rooms are great and the hotel decor is fantastic. Very chic.
If you’re considering it as your venue, go have a look.
Thank you Bedford Swan for making our big day go without a hitch!-
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+4 Photos
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Quality of the service
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Valerie C. Sent on 12/09/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A great venue
My daughter's wedding was held in the Coach room here this weekend. The team were excellent in their availability but unobtrusiveness. If you want a venue where people can stay, get first class attention and good food, this is well worth consideringMy daughter's wedding was held in the Coach room here this weekend. The team were excellent in their availability but unobtrusiveness. If you want a venue where people can stay, get first class attention and good food, this is well worth considering -
Quality of the service
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Nicola O. Sent on 26/09/20224.6 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Perfect wedding venue
We had our wedding at the Bedford Swan Hotel in the state room and we highly recommend it. It's a beautiful hotel with lovely decor throughout and the rooms are perfect. Sommy the Wedding & Events Coordinator is brilliant, I had so many emails to her back and forth leading up to the wedding and she always responded in a timely manner. Charlotte and her team were fantastic on the day of our wedding, making sure everything ran smoothly and setting up the room exactly as we wanted. The most important thing for us, was that our guests had a good time and they did. It's a beautiful hotel to have your wedding, we have so many amazing memories and are so glad we chose this hotel for our wedding venue.We had our wedding at the Bedford Swan Hotel in the state room and we highly recommend it. It's a beautiful hotel with lovely decor throughout and the rooms are perfect. Sommy the Wedding & Events Coordinator is brilliant, I had so many emails to her back and forth leading up to the wedding and she always responded in a timely manner. Charlotte and her team were fantastic on the day of our wedding, making sure everything ran smoothly and setting up the room exactly as we wanted. The most important thing for us, was that our guests had a good time and they did. It's a beautiful hotel to have your wedding, we have so many amazing memories and are so glad we chose this hotel for our wedding venue. -
Quality of the service
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Gemma H. Sent on 25/08/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding perfection!
We cannot thank the swan enough for all their support in making our day perfect for us. The hotel itself is stunning. The rooms are beautifully decorated with options of different sized rooms for the wedding. The state room was perfect for the size of our wedding party that we had in mind.
We had the state room for our ceremony, wedding breakfast and evening reception. Each turn over for the room didn't feel like it was a turn over. It was changed so effectively and quickly and exactly to how we had asked the tables to be done. Whilst they were turning the rooms over the lounge area was perfect for our guests to relax and enjoy the day to it's full potential!
The ease of the turnover was due to the quality of service provided. Every member of the team we worked with were so helpful and supportive! From the meetings with Sommy, where she listened to exactly what we wanted and helpped us sculpt the perfect day. To the support of Stuart and Charlotte on the day of itself. Stuart phoned leading up to the day and went through the day to ease any questions we had and Charlotte met with us the day before to gather anything we had brought decorations wise and how we wanted things set up. As the bride, it was such a relief to not have to worry about any of the set up of the day and they checked in throughout the day to ensure we were happy. Thier attention to detail was superb!
The food was stunning and many guests complimented this. Leading up to the day, we had a pleasent food tasting experience talking through the menu and our choices. They were able to accommodate dietary requirements with ease.
Their professionalism and expertise was evident throughout the whole process leading up to the wedding and the day itself. Thank you.We cannot thank the swan enough for all their support in making our day perfect for us. The hotel itself is stunning. The rooms are beautifully decorated with options of different sized rooms for the wedding. The state room was perfect for the size of our wedding party that we had in mind.
We had the state room for our ceremony, wedding breakfast and evening reception. Each turn over for the room didn't feel like it was a turn over. It was changed so effectively and quickly and exactly to how we had asked the tables to be done. Whilst they were turning the rooms over the lounge area was perfect for our guests to relax and enjoy the day to it's full potential!
The ease of the turnover was due to the quality of service provided. Every member of the team we worked with were so helpful and supportive! From the meetings with Sommy, where she listened to exactly what we wanted and helpped us sculpt the perfect day. To the support of Stuart and Charlotte on the day of itself. Stuart phoned leading up to the day and went through the day to ease any questions we had and Charlotte met with us the day before to gather anything we had brought decorations wise and how we wanted things set up. As the bride, it was such a relief to not have to worry about any of the set up of the day and they checked in throughout the day to ensure we were happy. Thier attention to detail was superb!
The food was stunning and many guests complimented this. Leading up to the day, we had a pleasent food tasting experience talking through the menu and our choices. They were able to accommodate dietary requirements with ease.
Their professionalism and expertise was evident throughout the whole process leading up to the wedding and the day itself. Thank you. -
Quality of the service
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Anonymous Sent on 18/10/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We could not have asked for a better day
Lara, Thank you very much for all your help and support on Saturday and the months leading up the wedding. Everything ran exactly as we hoped, even the weather was kind to us.
Please thank all the staff at the hotel, nothing was too much trouble for them. Special thanks for the chef for a superb meal, to Andrew for running the event smoothly and to the barman Adam for all his help on the day and again on Sunday. We could not have asked for a better day thank you all again.Lara, Thank you very much for all your help and support on Saturday and the months leading up the wedding. Everything ran exactly as we hoped, even the weather was kind to us.
Please thank all the staff at the hotel, nothing was too much trouble for them. Special thanks for the chef for a superb meal, to Andrew for running the event smoothly and to the barman Adam for all his help on the day and again on Sunday. We could not have asked for a better day thank you all again. -
Quality of the service
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Anonymous Sent on 18/10/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone enjoyed it immensely.
It was a beautiful day all round, I was very pleased that you were around and I was able to tell our guests that you were responsible for the fantastic event.
Thanks again for a wonderful evening. Everyone enjoyed it immensely.It was a beautiful day all round, I was very pleased that you were around and I was able to tell our guests that you were responsible for the fantastic event.
Thanks again for a wonderful evening. Everyone enjoyed it immensely. -
Quality of the service
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Anonymous Sent on 18/10/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Efficiency was excellent
Thank you for all your attention to detail, the help and efficiency was excellent, especially in the lead up to the actual day.
Please pass on our thanks to Danielle for the way she ran the event on the day, everything went very well and according to plan, the table service throughout the meal was very good.
If you could say a big thank to the chef, Scott. Our food was very good. We were also very pleased with the guidance Scott provided when talking us through the menu options at the Menu tasting event, prior to the wedding.
As you know we were quite anxious about how the bar tariff and service would go. The bar manager, (in a pink shirt) ran the bar very efficiently.Thank you for all your attention to detail, the help and efficiency was excellent, especially in the lead up to the actual day.
Please pass on our thanks to Danielle for the way she ran the event on the day, everything went very well and according to plan, the table service throughout the meal was very good.
If you could say a big thank to the chef, Scott. Our food was very good. We were also very pleased with the guidance Scott provided when talking us through the menu options at the Menu tasting event, prior to the wedding.
As you know we were quite anxious about how the bar tariff and service would go. The bar manager, (in a pink shirt) ran the bar very efficiently. -
Quality of the service
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Anonymous Sent on 18/10/20174 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
A great and memorable experience.
Lara, Just a note to say thank you for organising our daughter’s wedding and all the help you gave us. It was a wonderful day and a great and memorable experience.Lara, Just a note to say thank you for organising our daughter’s wedding and all the help you gave us. It was a wonderful day and a great and memorable experience. -
Quality of the service
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Anonymous Sent on 18/10/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a brilliant wedding experience
We wanted to pass on our thanks to you for all the help, guidance and assistance you provided over the last 15 months.
The planning and preparing all paid off and we had a brilliant wedding experience at the Swan Hotel
Could you also pass on our thanks to Danielle who provided us with a fantastic personal service on the actual day.
Many family and friends have made positive comments on the venue and in particular the quality of the food. They have also praised the choice of music and evening buffet So all in all it went like clockwork and it all came together for one remarkable, enjoyable but most of all memorable day
Thanks very much and please send this e mail up the management food chain as I feel all your combined efforts should be recognisedWe wanted to pass on our thanks to you for all the help, guidance and assistance you provided over the last 15 months.
The planning and preparing all paid off and we had a brilliant wedding experience at the Swan Hotel
Could you also pass on our thanks to Danielle who provided us with a fantastic personal service on the actual day.
Many family and friends have made positive comments on the venue and in particular the quality of the food. They have also praised the choice of music and evening buffet So all in all it went like clockwork and it all came together for one remarkable, enjoyable but most of all memorable day
Thanks very much and please send this e mail up the management food chain as I feel all your combined efforts should be recognised -
Quality of the service
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