North Lakes Hotel and Spa Reviews

Reviews

Badges

+4 User photos

• Natalie-Levi Sent on 25/04/2023
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Just unbelievable planning!

  We chose North Lakes for many reasons, Jen is super organised, the venue is stunning, it has rooms onsite for guests and is also dog friendly! We started planning 16 months prior and throughout the whole process Jen was there for us.
  
  I can’t say I was probably the easiest bride to deal with as I always have 1000 questions but Jen was super friendly and attentive.
  
  On the day of our wedding I was absolutely blown away by how it looked, everything came together perfectly, the day went off without a hitch too! Everything was timed absolutely spot on and our guests have not stopped talking about how well it went.
  
  I would highly recommend this venue for so many different reasons!

  We chose North Lakes for many reasons, Jen is super organised, the venue is stunning, it has rooms onsite for guests and is also dog friendly! We started planning 16 months prior and throughout the whole process Jen was there for us.
  
  I can’t say I was probably the easiest bride to deal with as I always have 1000 questions but Jen was super friendly and attentive.
  
  On the day of our wedding I was absolutely blown away by how it looked, everything came together perfectly, the day went off without a hitch too! Everything was timed absolutely spot on and our guests have not stopped talking about how well it went.
  
  I would highly recommend this venue for so many different reasons!

  • +2 Photos
• Danny S. Sent on 23/10/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent experience

  Jen and the team made our experience in planning and executing the wedding an absolute breeze at every step. They were extremely helpful with advice and answering our questions and coulnd't do enough to make sure that our wedding was exactly what we wanted on the day.
  Thanks Jen and the team!

  Jen and the team made our experience in planning and executing the wedding an absolute breeze at every step. They were extremely helpful with advice and answering our questions and coulnd't do enough to make sure that our wedding was exactly what we wanted on the day.
  Thanks Jen and the team!
• Luxuriousorangebridesmaid72439 Sent on 11/08/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The perfect venue!

  We had the most amazing day thanks to Jen and her team! Everything was brilliant, the venue, the staff and Jen was so helpful and made everything we wanted happen. Can't thank the whole place enough!

  We had the most amazing day thanks to Jen and her team! Everything was brilliant, the venue, the staff and Jen was so helpful and made everything we wanted happen. Can't thank the whole place enough!
Did the reviews win you over?
Send a message
• Brian A. Sent on 05/08/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Jubilee day Wedding

  From day we met Jen to the day after our wedding, our every needs was taken care of. Leaving us to concentrate on ensuring our own personal cares were attended to. The venue,Jen and her team were all magnificent and alleviated any worries we may of had

  From day we met Jen to the day after our wedding, our every needs was taken care of. Leaving us to concentrate on ensuring our own personal cares were attended to. The venue,Jen and her team were all magnificent and alleviated any worries we may of had
• Sarah Sent on 03/08/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Best day ever

  We had our wedding here in May. We'll were do i start. Jen was amazing and made us feel relaxed all day. My nana is 78 and she had doubts of it been a long day with with her having a room meant she go take of and relax for a while. The food was amazing people still coment to this day how much the could each it all again. The grounds are amazing for photos and all the staff are on hand 24/7 . Nothing is to much for them. They made me feel welcome by setting me out the red-carpet and a glass of champers. I wish we could do it all over again I would not change a thing.

  We had our wedding here in May. We'll were do i start. Jen was amazing and made us feel relaxed all day. My nana is 78 and she had doubts of it been a long day with with her having a room meant she go take of and relax for a while. The food was amazing people still coment to this day how much the could each it all again. The grounds are amazing for photos and all the staff are on hand 24/7 . Nothing is to much for them. They made me feel welcome by setting me out the red-carpet and a glass of champers. I wish we could do it all over again I would not change a thing.
• Louise L. Sent on 03/08/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Everything we wanted for our Wedding

  We had our wedding booked with the hotel 4 years in advance because we knew it had everything we wanted from our wedding venue, from it's style to the incredibly practical location and accommodation for our guests. From our first meeting with Jen, she couldn't do enough for us and this continued throughout the 4 years of planning. She gave us the freedom to plan our day exactly how we wanted, but was also there to provide advice on anything we needed from styling, to timings of the day, to suppliers she'd worked with in the past. The day itself was even more perfect than we ever could have dreamed, running so smoothly from beginning to end, thanks to the incredible work done by Jen and the team behind the scenes. From the minute we arrived the day before the wedding, they were on hand to collect everything from us (favours, welcome sign, guest book, etc). We discussed our wishes for everything with Jen in the run-up, so it was as simple as dropping everything off with the team and everything being exactly where it needed to be on the day, without us worrying about it. We can't thank them enough for helping us pull off our dream wedding day.

  We had our wedding booked with the hotel 4 years in advance because we knew it had everything we wanted from our wedding venue, from it's style to the incredibly practical location and accommodation for our guests. From our first meeting with Jen, she couldn't do enough for us and this continued throughout the 4 years of planning. She gave us the freedom to plan our day exactly how we wanted, but was also there to provide advice on anything we needed from styling, to timings of the day, to suppliers she'd worked with in the past. The day itself was even more perfect than we ever could have dreamed, running so smoothly from beginning to end, thanks to the incredible work done by Jen and the team behind the scenes. From the minute we arrived the day before the wedding, they were on hand to collect everything from us (favours, welcome sign, guest book, etc). We discussed our wishes for everything with Jen in the run-up, so it was as simple as dropping everything off with the team and everything being exactly where it needed to be on the day, without us worrying about it. We can't thank them enough for helping us pull off our dream wedding day.
• Judy Sent on 26/02/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wonderful Day at the North Lakes Hotel

  The wedding was perfect, many thanks to you, Jen and the team for organising such a wonderful day!
  We couldn't have wished for anything more.
  
  All the guests thoroughly enjoyed themselves...several saying it was the best wedding they have been to!!
  Your team were amazing, nothing was too much trouble.
  We are so glad we chose your hotel, the wedding decorations, and table setting was beautiful.
  It was an emotional day but the relaxed atmosphere made it so special.

  The wedding was perfect, many thanks to you, Jen and the team for organising such a wonderful day!
  We couldn't have wished for anything more.
  
  All the guests thoroughly enjoyed themselves...several saying it was the best wedding they have been to!!
  Your team were amazing, nothing was too much trouble.
  We are so glad we chose your hotel, the wedding decorations, and table setting was beautiful.
  It was an emotional day but the relaxed atmosphere made it so special.
• Sarah Sent on 13/03/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Jen was fantastic

  “We hadn’t heard a lot about the North Lakes when we first visited but were blown away when we walked through the door at their wedding show. Jen took the time to chat through their wedding packages with us and even gave us a tour of the whole hotel (and then another one a few weeks later when I brought my parents back) We knew straight away it was the only wedding venue for us.
  
  We chose the “complete package” which took care of everything and saved a lot of hassle. From start to finish the wedding planning process was seamless with Jen’s help. She’s so calm and just knows all things wedding inside out! I think I was quite a chilled out bride (possibly too chilled at times!) so it was great to have the odd nudge from Jen to remind me of bits I might have overlooked and reassuring to know she’s just at the other end of the phone or email to answer any questions. We also used quite a few of the hotel’s partnered suppliers including Flowers by Lisa who went above and beyond arranging last minute bouquets for our mothers – which she even dropped off for us on the school run!
  
  We can’t thank Jen and her team enough, in fact, every member of the North Lakes’ staff were fantastic from the reception team to housekeeping and the bar staff. We can’t recommend this hotel enough and can’t wait to come back and stay again for our first anniversary!

  “We hadn’t heard a lot about the North Lakes when we first visited but were blown away when we walked through the door at their wedding show. Jen took the time to chat through their wedding packages with us and even gave us a tour of the whole hotel (and then another one a few weeks later when I brought my parents back) We knew straight away it was the only wedding venue for us.
  
  We chose the “complete package” which took care of everything and saved a lot of hassle. From start to finish the wedding planning process was seamless with Jen’s help. She’s so calm and just knows all things wedding inside out! I think I was quite a chilled out bride (possibly too chilled at times!) so it was great to have the odd nudge from Jen to remind me of bits I might have overlooked and reassuring to know she’s just at the other end of the phone or email to answer any questions. We also used quite a few of the hotel’s partnered suppliers including Flowers by Lisa who went above and beyond arranging last minute bouquets for our mothers – which she even dropped off for us on the school run!
  
  We can’t thank Jen and her team enough, in fact, every member of the North Lakes’ staff were fantastic from the reception team to housekeeping and the bar staff. We can’t recommend this hotel enough and can’t wait to come back and stay again for our first anniversary!
• Lucy Sent on 13/01/2015
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  From the organisation and attention to detail was brilliant. The decorations of the hotel fitted with our theme perfectly. We are unable to recall the name of the master of ceremonies but we would like you to hand on our gratitude. She was always available when we had a question and really helped the day go smoothly. She was lovely as well as all the staff. Our guests have all complimented the hotel, the food and the friendliness of the staff.

  From the organisation and attention to detail was brilliant. The decorations of the hotel fitted with our theme perfectly. We are unable to recall the name of the master of ceremonies but we would like you to hand on our gratitude. She was always available when we had a question and really helped the day go smoothly. She was lovely as well as all the staff. Our guests have all complimented the hotel, the food and the friendliness of the staff.
• Anonymous Sent on 13/01/2015
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Just wanted to say how impressed and pleased we are with everything from our special day! It was everything we dreamt of and more. The service and staff we received from the hotel was amazing and so many people commented on the food and the quality of the service we received. Thank you and everyone who helped out.

  Just wanted to say how impressed and pleased we are with everything from our special day! It was everything we dreamt of and more. The service and staff we received from the hotel was amazing and so many people commented on the food and the quality of the service we received. Thank you and everyone who helped out.

Did the reviews win you over?

Send a message