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Weddings

Michelham Priory Reviews

Michelham Priory

Michelham Priory

Hellingly, East Sussex
3.5 out of 5 rating, 3 reviews
More information

Reviews

3.5 out of 5 rating
3 reviews
  • Quality of the service
    3.3 out of 5 rating
  • Response time
    3 out of 5 rating
  • Professionalism
    3.7 out of 5 rating
  • Value for money
    3.7 out of 5 rating
  • Flexibility
    3.7 out of 5 rating
66% Recommended by couples
  • K
    Katherinehorscraft1@Hotmail.com Sent on 19/09/2023
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Historical Wedding Venue

    We just had our wedding at Michelham last Saturday, and all our guests commented on how amazing the venue was. It’s a beautiful place with a lot of character, and a great place to get married if you’re history buffs like us!
    The team at Michelham were so friendly and easy to get along with, and genuinely really cared about our day and how it went. I would recommend this venue to anyone getting married
  • R
    Rachel S. Sent on 07/11/2023
    1 out of 5 rating
    • Quality of the service
      1.0 out of 5 rating
    • Response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value for money
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Poor communication, lack of professionalism, dirty

    A beautiful venue it’s a shame everything else lets it down.
    - Turn over of over 5 event managers with no handover in between
    - Poor communication throughout
    - The venue was dirty and not cleaned before use, we had to clean it ourselves on the Friday
    - On the day before the wedding we were informed there were no staff to set up for the ceremony and that on the day of the wedding we would have to move the chairs ourselves from the ceremony for the meal when it had previously been outlined Michelham staff would do this
    - The microphone was broken on the morning of the wedding
  • Steph
    Steph S. Sent on 30/05/2023
    4.4 out of 5 rating
    • Quality of the service
      4.0 out of 5 rating
    • Response time
      3.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Adam & Steph

    Michelham priory is an incredible venue! It’s beyond beautiful and the staff, Gemma and one of her colleagues (although were a few changes throughout our process) were amazing! The scaffolding originally was an issue but come the wedding day there wasn’t a thought about it and didn’t spoil our day.

    Michelham Priory's reply:

    Thank you very much indeed for such a lovely review, and we are all so glad that you enjoyed your day.
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