Lumley Castle Reviews

Reviews

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• Cheryl Sent on 16/01/2020
  5 out of 5 rating

  5.0
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  We found lumley as a venue quite by accident as it wasn't somewhere we had thought about. but from walking in the door we knew it was the venue for us! The castle is beautiful with an amazing atmosphere and it really was a dream venue to us!
  From the very start of the process the planning staff could not be more helpful. We always felt like our questions were welcomed and they were accommodating in every aspect. Our day went perfectly, the staff were amazing and the food was lovely. I can not recommend them enough.
  A massive thank you to Holly, Kim and all the staff who worked on the day xxx

  We found lumley as a venue quite by accident as it wasn't somewhere we had thought about. but from walking in the door we knew it was the venue for us! The castle is beautiful with an amazing atmosphere and it really was a dream venue to us!
  From the very start of the process the planning staff could not be more helpful. We always felt like our questions were welcomed and they were accommodating in every aspect. Our day went perfectly, the staff were amazing and the food was lovely. I can not recommend them enough.
  A massive thank you to Holly, Kim and all the staff who worked on the day xxx
• Deborah Sent on 03/02/2020
  5 out of 5 rating

  5.0
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  We want to say a massive thanks to you and the rest of the Weddings Team, especially Emma and Alex. The day went superbly and we really couldn’t have asked for anything more,
  
  All of our guests, some of which had never been to Lumley Castle, were enchanted with it, and fell in love with its unique quirkiness. I don’t think Lily has ever had so many “hello’s”.
  
  We feel extremely blessed that we had such an professional team working hard to create the perfect day for us, and at the head of that team was you Holly. You are so good at your job. Efficiency personified, and a 1000 thank-yous are not enough. From sorting out our precise accommodation requests, the perfect menu and drinks, my never ending calls and emails regarding trivial little details, and you did it all with a perfect blend of calm and reassurance.
  
  As you may remember when we first met you, we said we have been visiting Lumley for the best part of 20 years and it is always our “No 1 go-to” place whenever we have a special occasion, birthday, anniversary, ... or even just a Wednesday!
  
  So much so, we are coming to stay this Monday for 2 nights. We’ve had a tricky January what with one thing and another, and just need a little getaway, and Lumley feels like a home from home to us.
  
  So again, please accept our heartfelt thanks for giving us such a memorable day, we will never forget it.

  We want to say a massive thanks to you and the rest of the Weddings Team, especially Emma and Alex. The day went superbly and we really couldn’t have asked for anything more,
  
  All of our guests, some of which had never been to Lumley Castle, were enchanted with it, and fell in love with its unique quirkiness. I don’t think Lily has ever had so many “hello’s”.
  
  We feel extremely blessed that we had such an professional team working hard to create the perfect day for us, and at the head of that team was you Holly. You are so good at your job. Efficiency personified, and a 1000 thank-yous are not enough. From sorting out our precise accommodation requests, the perfect menu and drinks, my never ending calls and emails regarding trivial little details, and you did it all with a perfect blend of calm and reassurance.
  
  As you may remember when we first met you, we said we have been visiting Lumley for the best part of 20 years and it is always our “No 1 go-to” place whenever we have a special occasion, birthday, anniversary, ... or even just a Wednesday!
  
  So much so, we are coming to stay this Monday for 2 nights. We’ve had a tricky January what with one thing and another, and just need a little getaway, and Lumley feels like a home from home to us.
  
  So again, please accept our heartfelt thanks for giving us such a memorable day, we will never forget it.
• Joanna Sent on 23/10/2019
  5 out of 5 rating

  5.0
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  From the moment we went to a wedding fair at Lumley we were so impressed by the staff, service and venue that they went straight to the top of our list!
  
  The organisation and support before the day was top notch and we felt very safe in the hands of the wedding and operations team.
  
  The day itself was a dream. The staff were friendly and welcoming to our guests. They took care of everything so all my husband and I had to do was enjoy the day. They were accommodating to our wishes so our guests enjoyed themselves too.
  
  The venue itself is stunning and made such a good impression on our guests. It also looked amazing in photos!
  
  We are incredibly pleased with our experience with Lumley Castle and genuinely cannot praise it highly enough.

  From the moment we went to a wedding fair at Lumley we were so impressed by the staff, service and venue that they went straight to the top of our list!
  
  The organisation and support before the day was top notch and we felt very safe in the hands of the wedding and operations team.
  
  The day itself was a dream. The staff were friendly and welcoming to our guests. They took care of everything so all my husband and I had to do was enjoy the day. They were accommodating to our wishes so our guests enjoyed themselves too.
  
  The venue itself is stunning and made such a good impression on our guests. It also looked amazing in photos!
  
  We are incredibly pleased with our experience with Lumley Castle and genuinely cannot praise it highly enough.
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• Mark Sent on 23/10/2019
  5 out of 5 rating

  5.0
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  Don't know where to start! We cannot thank yourself and Tony enough for giving us the day of our dreams. We really did have a fairytale. Everything was completely perfect. The only thing we picked up on was the DJs skills were a bit dated. He didn't know a lot of the songs people were requesting and the floor was a bit empty. However, we had enough entertainment elsewhere so it wasn't an issue.
  A big thank you to Tony who went above and beyond for us nothing was too much trouble.

  Don't know where to start! We cannot thank yourself and Tony enough for giving us the day of our dreams. We really did have a fairytale. Everything was completely perfect. The only thing we picked up on was the DJs skills were a bit dated. He didn't know a lot of the songs people were requesting and the floor was a bit empty. However, we had enough entertainment elsewhere so it wasn't an issue.
  A big thank you to Tony who went above and beyond for us nothing was too much trouble.
• Camelia Sent on 07/08/2019
  5 out of 5 rating

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  Perfect Day

  We had a very intimate wedding with just the 2 of us and our daughter. Emma our wedding coordinator made sure that the package we choose was tailored right for us and kept us updated which was brill and we want to thank her for that. The King James suite was even better than the pics and the bed one of the most comfortable I have slept in.
  Massive thank you to Kim and Claire our witnesses. And a massive well done to Kim and her team: Sam, Sharon and Sarah for making our night in the restaurant perfect. Their customer service was of a high standard. Kim made sure that our evening meal was exactly as we expected it, on time, nothing was to much trouble for her. A real asset to the hotel. The food was also cooked beautifully and the quality was outstanding. So hats off to the Chefs.
  It was great to be looked after by very professional but still friendly staff.
  If you are at Lumley Castle and you feel the menu is quite basic for your taste, speak with the restaurant team, they will make an ordinary meal extraordinary.
  Thank you all for making our special day so special.

  We had a very intimate wedding with just the 2 of us and our daughter. Emma our wedding coordinator made sure that the package we choose was tailored right for us and kept us updated which was brill and we want to thank her for that. The King James suite was even better than the pics and the bed one of the most comfortable I have slept in.
  Massive thank you to Kim and Claire our witnesses. And a massive well done to Kim and her team: Sam, Sharon and Sarah for making our night in the restaurant perfect. Their customer service was of a high standard. Kim made sure that our evening meal was exactly as we expected it, on time, nothing was to much trouble for her. A real asset to the hotel. The food was also cooked beautifully and the quality was outstanding. So hats off to the Chefs.
  It was great to be looked after by very professional but still friendly staff.
  If you are at Lumley Castle and you feel the menu is quite basic for your taste, speak with the restaurant team, they will make an ordinary meal extraordinary.
  Thank you all for making our special day so special.
• Keely Sent on 12/07/2019
  5 out of 5 rating

  5.0
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  Absolutely Fantastic

  I don’t even know where to begin with this review - everything was absolutely fantastic from the first appointment with Emma to checking out the day after our wedding with Chloe at reception! I honestly can’t thank Lumley castle enough for providing us with the most perfect day ever. Every single one of my guest commented on how amazing it was. Emma in the wedding team helped me plan and organise the day. She was so attentive to my needs and very professional and friendly and from that moment I knew my day would be fantastic. Thank you Emma!! ... On the day of our wedding we were appointed Alison to look after us, now this lady is an absolute asset to the company, she is amazing at what she does, i honestly felt like she was one of my friends and knew I could rely on her for whatever I needed during the day. She ran back and forth for me and never once complained I honestly wish I could show her how appreciative we are of her! All the staff I came in to contact in the 2 days I spent at Lumley castle were so friendly polite and approachable, especially Chloe on reception!! Please say a big thank you to the chefs in the kitchen also as every single guest commented on how perfect the food was!! Thank you Lumley castle for making our day so perfect and we can’t wait to come back for a night away! ??????

  I don’t even know where to begin with this review - everything was absolutely fantastic from the first appointment with Emma to checking out the day after our wedding with Chloe at reception! I honestly can’t thank Lumley castle enough for providing us with the most perfect day ever. Every single one of my guest commented on how amazing it was. Emma in the wedding team helped me plan and organise the day. She was so attentive to my needs and very professional and friendly and from that moment I knew my day would be fantastic. Thank you Emma!! ... On the day of our wedding we were appointed Alison to look after us, now this lady is an absolute asset to the company, she is amazing at what she does, i honestly felt like she was one of my friends and knew I could rely on her for whatever I needed during the day. She ran back and forth for me and never once complained I honestly wish I could show her how appreciative we are of her! All the staff I came in to contact in the 2 days I spent at Lumley castle were so friendly polite and approachable, especially Chloe on reception!! Please say a big thank you to the chefs in the kitchen also as every single guest commented on how perfect the food was!! Thank you Lumley castle for making our day so perfect and we can’t wait to come back for a night away! ??????
• Natalie Sent on 04/09/2019
  5 out of 5 rating

  5.0
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  Without a doubt the right venue

  Lumley Castle was without doubt the right venue for our wedding and we are really pleased we chose it. Everything ran smoothly on the day, it’s a venue with a lot of experience of weddings and they know what they are doing. David was our Co-ordinator on the day and he was great, helpful, nothing was too much trouble and it felt like he really cared about everything running smoothly. We booked the Scarbrough room for our ceremony and the Baron Suite for the reception. It was lovely to have the two options for the two elements of our day. The Baron Suite is really quirky - if you book it and go for table flowers I recommend utilising the candelabras, we did and they looked fab with trailing flowers arranged by our florist. Emma and Holly were excellent in terms of the planning, very helpful, knew their stuff and were very responsive. One of the things I found stressful with wedding planning was when suppliers didn’t get back very promptly but that was never an issue with Lumley. Always consistent in terms of communication. Price wise, we went with the sapphire package and it felt reasonable for what we got, our guests loved the food. There wasn’t much negotiation on price for things, some prices/pricing strategies were set in stone. So if you are looking for a lot of negotiation price wise then this may not be the venue for you. However I don’t know that other venues are big on negotiation either. If you want to get married somewhere that’s extremely picturesque for photos, quirky for guests and with staff who genuinely are lovely then I wouldn’t hesitate to recommend Lumley Castle. We had a brilliant day and our chosen venue was definitely part of this.

  Lumley Castle was without doubt the right venue for our wedding and we are really pleased we chose it. Everything ran smoothly on the day, it’s a venue with a lot of experience of weddings and they know what they are doing. David was our Co-ordinator on the day and he was great, helpful, nothing was too much trouble and it felt like he really cared about everything running smoothly. We booked the Scarbrough room for our ceremony and the Baron Suite for the reception. It was lovely to have the two options for the two elements of our day. The Baron Suite is really quirky - if you book it and go for table flowers I recommend utilising the candelabras, we did and they looked fab with trailing flowers arranged by our florist. Emma and Holly were excellent in terms of the planning, very helpful, knew their stuff and were very responsive. One of the things I found stressful with wedding planning was when suppliers didn’t get back very promptly but that was never an issue with Lumley. Always consistent in terms of communication. Price wise, we went with the sapphire package and it felt reasonable for what we got, our guests loved the food. There wasn’t much negotiation on price for things, some prices/pricing strategies were set in stone. So if you are looking for a lot of negotiation price wise then this may not be the venue for you. However I don’t know that other venues are big on negotiation either. If you want to get married somewhere that’s extremely picturesque for photos, quirky for guests and with staff who genuinely are lovely then I wouldn’t hesitate to recommend Lumley Castle. We had a brilliant day and our chosen venue was definitely part of this.
• Cheryl Sent on 17/07/2019
  5 out of 5 rating

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  Magnificent

  Thank you! Our wedding day was magnificent and we couldn't fault Lumley Castle or any of the staff at all, they all helped to enhance our special day.
  
  Thank you again for all your help leading up to our special day and again for the help on the day, the staff were fantastic.

  Thank you! Our wedding day was magnificent and we couldn't fault Lumley Castle or any of the staff at all, they all helped to enhance our special day.
  
  Thank you again for all your help leading up to our special day and again for the help on the day, the staff were fantastic.
• Angel Sent on 12/07/2019
  5 out of 5 rating

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  Thank you

  I recently had my wedding at Lumley Castle and I can honestly say it was the most perfect venue.
  
  It was stunning visually, the staff were amazing - particularly Holly in arranging before the day and Kimberley on the day of the wedding. The food was some of the best I've had - my husband and I were blown away by how friendly everyone was and how pretty our room was.
  
  I cannot recommend Lumley highly enough. We will definitely back x

  I recently had my wedding at Lumley Castle and I can honestly say it was the most perfect venue.
  
  It was stunning visually, the staff were amazing - particularly Holly in arranging before the day and Kimberley on the day of the wedding. The food was some of the best I've had - my husband and I were blown away by how friendly everyone was and how pretty our room was.
  
  I cannot recommend Lumley highly enough. We will definitely back x
• Catherine Sent on 12/06/2019
  5 out of 5 rating

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  Wedding

  Would like to thank the whole team at Lumley castle especially David who took care of everything on our wedding day 18/5/19 it was amazingly perfect and everything we hoped for and more. The room looked wonderful the food was gorgeous. Thank you for making our day so amazing and a weekend to remember forever - Mr and Mrs Walker x

  Would like to thank the whole team at Lumley castle especially David who took care of everything on our wedding day 18/5/19 it was amazingly perfect and everything we hoped for and more. The room looked wonderful the food was gorgeous. Thank you for making our day so amazing and a weekend to remember forever - Mr and Mrs Walker x

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