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Hotel Du Vin Tunbridge Wells Reviews

Hotel Du Vin Tunbridge Wells

Hotel Du Vin Tunbridge Wells

Tunbridge Wells, Kent
4.9 out of 5 rating, 12 reviews
More information

Reviews

4.9 out of 5 rating
12 reviews
  • Quality of the service
    4.8 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
91% Recommended by couples

Badges

  • Featured

    K
    Katie Sent on 07/08/2019
    5 out of 5 rating
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    The most magical day

    We searched Kent to find a venue that had everything we were looking for... fabulous food, beautiful gardens, easily accessible and in a town so our guests had the opportunity to make weekend of it. We finally found the fantastic Hotel Du Vin in T Wells.
    From the first moment we entered the reception area we knew we had found what we were looking for. The relaxed atmosphere but impeccable service and friendly staff was perfect. Just formal enough for our big day to feel special.

    Karolina, James and Andrew were all fantastic. From helping us choose food and wine options to adding personal touches that we requested. Nothing was too much trouble. The day was perfect! Our guests loved their food, we had so many positive comments. The gardens were perfectly tidy and the lavender was in bloom.
    We had the most magical day which exceeded our expectations. We can’t express how much we loved every second of our big day!
  • H
    Hazel Sent on 07/08/2019
    5 out of 5 rating
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    The Service was Perfect

    We had a small wedding reception at the hotel with just 21 guests and booked the Havana dining room. We had full use of the beautiful gardens at the back of the hotel for champagne and canapes which were delicious. We then had a five course meal from the Prestige Menu which was amazing- all of the courses were really high quality and the meal felt very special. The service was perfect. We also stayed in one of the principal rooms overlooking the garden and found the room to be beautiful with a great shower. We also enjoyed the breakfast - lots of choice and well cooked. We would thoroughly recommend the hotel as a great venue for a wedding reception.
  • C
    Candice H. Sent on 14/11/2018
    3.4 out of 5 rating
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    Was good until they threw away our cake

    This venue is stunning and the staff were quite helpful on the day. Leading up to the day it was difficult to email responses until the manager stepped in and then emails were responded to a lot faster. Unfortunately, on the day of our wedding no one asked us about the cake and we were around the entire the night and our cake was thrown away as well as our cake topper (which we had made). To make matters worse, our fairy lights and batteries that we purchased were not returned to us either. A sad end to a nice day.
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  • N
    Nick Sent on 07/08/2019
    5 out of 5 rating
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    Ran like clockwork

    We got married at Hotel Du Vin this October and I honestly can’t thank them enough!!!!

    It all ran like clockwork with nothing to large or small for them. They accommodated everything we wanted.

    The bridal suite was stunning and the other rooms included the wedding price were very good quality.

    The main was lamb and all came out perfect with our guests still talking about it.

    I just wanted to say thank you to Karolina and Tanya who helped organise the event, David and Andrew who managed the day and to James the chef.

    I would recommend to anyone.......
  • A
    Anonymous Sent on 28/03/2018
    5 out of 5 rating
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    Massive Thank You, Flawless Wedding!

    I just wanted to say a massive thank you to you and the whole team at Hotel Du Vin who made our wedding day so flawless and easy.
    From the moment I checked in, we were looked after so well and everything was done for us with nothing being too much trouble.
    The efficiency on the day and how you turned the venue around was incredible. We had so many compliments on the food and everyone just generally said it was an amazing day.
    Even on the morning after your team were on hand for a variety of breakfast requests and they even helped us pack the car!
    We can't thank you all enough for how special you made the day and how special you made us feel.
    Thank you once again,
    Mr and Mrs Evan-Cook!
  • H
    Hannah Sent on 28/03/2018
    5 out of 5 rating
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    Thank you so much

    Dear James, Maria and everyone at Hotel Du Vin,

    We just wanted say thank you so much for making our day so special. It really was the best day of our lives and the Hotel made everything run so smoothly. People said the service and hospitality was excellent. The food was delicious too. The marquee looked great. Thank you for the presents in our room and your card that was a lovely surprise. I hope that you enjoyed running the event and see it as a great success - I hear there were a few stragglers at the end so I hope they weren't too much trouble! We will send you a proper thank you when we get back from honeymoon and some pictures.

    All the best and thank you for being such lovely people, we are in Asturias now!

    Hannah and Declan
  • E
    Elizabeth Sent on 22/12/2015
    5 out of 5 rating
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    Fairy tale wedding!

    We had the most magical wedding day at Hotel Du Vin in Tunbridge Wells on the 28th November. Nothing was too much effort for the staff and the ceremony, breakfast room and evening reception looked outstandingly beautiful! Our rooms were also stunning and luxurious. All of our guests commented on how delicious the food was which can be quite a hard thing to achieve at a wedding. and I cannot thank Karolina, Maria and staff enough for how special they made our day. It was faultless!!
  • A
    Anonymous Sent on 07/07/2014
    5 out of 5 rating
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    Thank you

    Dear Nikki, Karolina and all the staff that helped make our wedding day on Saturday 27th July a magical one...
    The room looked beautiful at every stage(Ceremony,Wedding breakfast and evening reception) the food was delicious and all the staff on the day were fantastic. A big thank you to Nikki, who ensured the day flowed seamlessly, always attentive but never intrusive, an absolute superstar!!
    With Many thanks again and kindest regards
  • E
    Emma Sent on 07/07/2014
    5 out of 5 rating
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    Excellent

    Thank you so much for helping make our wedding reception so special. The team were excellent. We really appreciate all your help on the 7th September.
  • V
    Veronique Sent on 07/07/2014
    5 out of 5 rating
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    Seamless

    Thank you so much for all of your hard work and attention to detail on the day. You made our day seamless, stress free and amazing. We have received nothing but compliments for all of your teams hard work.
    Ivan and i had an amazing day and thank you for helping it happen so perfectly.