Skip to main content
Weddings

Holiday Inn Lancaster Reviews

Holiday Inn Lancaster

Holiday Inn Lancaster

Morecambe, Lancashire
4.5 out of 5 rating, 6 reviews
More information

Reviews

4.5 out of 5 rating
6 reviews
  • Quality of the service
    4.5 out of 5 rating
  • Response time
    4.7 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value for money
    4.3 out of 5 rating
  • Flexibility
    4.7 out of 5 rating
83% Recommended by couples

Badges

  • S
    Scott K. Sent on 06/09/2023
    2 out of 5 rating
    • Quality of the service
      2.0 out of 5 rating
    • Response time
      3.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value for money
      1.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating

    Disappointed

    Our coordinator Georgia was brilliant from the start.
    However too many issues throughout the day. Issues with the rooms for guests, along with our guests meals, some not being correct and some not even receiving their meals and having to chase this up with the staff. Our DJ included in the package was 1 hour late and staff behind the bar where charging our guests different prices every time they order a round of drinks. Staff appeared inexperienced and some guests reported they were unhelpful.
    It was a lovely day, however too many negatives than positives unfortunately.
  • R
    Robert Sent on 25/06/2018
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent wedding venue

    From our initial meeting with Leanne we felt in good hands. Every detail was discussed and built in to make our wedding day so wonderful. The food was excellent with our guests able to pre order their choice. Everyone said how much they enjoyed the wedding breakfast.
    Most of our guests travelled a distance and stayed at the hotel at a discount. Just off the M6 it is easy to reach.
  • N
    Nikki Sent on 06/04/2018
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing day!!

    Our day was perfect! We had our wedding breakfast and reception at the hotel. Aswell as staying for 2 nights. The rooms were lovely and comfortable. The access to M6 was a bonus because my family/ friends came from all areas of the country.
    The reception room was presented beautifully,food was amazing the whole day was perfect.
    From day 1 Richard was brilliant, communication, reassuring me as I was nervous bride to be .. to the actual day.. I wanted it perfect no hiccups and my worst nightmare happened,my zip on my dress broke. Thank god for Richard and Paul (bar attendant) if I needed a fairy godmother that day, I got 2 they both came to my rescue and stitched my dress so I was able to carry on to the church.
    I can’t thank the hotel enough all the staff, it was our perfect day !
  • illustration stars

    Did the reviews win you over?

    Send a message
  • M
    Mrs Sent on 15/08/2017
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Thank you for a fantastic day!

    We would highly recommend the Holiday Inn for a wedding venue. We recently got married there and it was an amazing and stress free day. All the staff were extremely friendly and helpful. We had a lot of guests staying at the hotel and they all enjoyed their stay. The price for the package we had was excellent value for money. All communication with them was easy and they were very accommodating with our wishes. We got some fabulous pictures with the trees out the back. The meal and disco were brilliant. I would highly recommend them to anyone. A fabulous venue with brilliant staff. Thanks for an amazing day.
  • M
    Mrs Sent on 09/08/2016
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wedding Day ran very smoothly

    Leanne was fabulous from our first wedding meeting right until our wedding day. Leanne worked extremely hard to ensure our wedding day ran smoothly from start to finish.
  • A
    Anonymous Sent on 09/08/2012
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Truly Amazing

    On Behalf of my wife and myself I would like to thank you and your excellent staff for making our wedding day such a special day, we could not fault any part of the whole weekend, We would also like to thank Kelly who from last year helped to plan our wedding and was truly amazing, also Hannah who took over from Kelly when she left was outstanding. All of our guests were very impressed with Holiday Inn Lancaster. The food was excellent the service and staff. Once again a big Thank You!.