DoubleTree by Hilton Brighton Metropole Reviews
DoubleTree by Hilton Brighton Metropole
Brighton, East Sussex5.0 out of 5 rating, 13 reviews
5.0
13 reviews
Reviews
5.0 out of 5 rating
13 reviews
5.0 Fantastic
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
100%
Recommended by couples
Badges
+4
User photos
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Expensivebluestationery51405 Sent on 27/06/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic they couldn’t do enough for us
The hotel isn’t perfect and is mid renovation but the team more than make up for it. From the moment we visited to the moment we left 2 days after our wedding they did everything possible to make it special for us. They went out of their way to do everything possible to make our day really special. They setup a WhatsApp group when we arrived so we could sort any issues very quickly: they were just great. Thanks so much.-
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+4 Photos
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Quality of the service
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Hamish M. Sent on 10/04/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So personal
Great personal service. Best day ever. Events team became friends. Food and
drinks brilliant. -
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Charlotte Sent on 14/12/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Seamless
Martin was an absolute star on the evening of our event, he was cool, calm, and confident, he managed the running of our event so seamlessly.
Running up to the event, Anouskja was fantastic, so helpful, it felt like she really cared that our wedding would be all we hoped for.
Special thanks to both -
Quality of the service
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Jo Sent on 14/12/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Well Organised
Anouskja was very helpful. She very kindly responded swiftly to any questions or queries I had and I had a lot.
Event Staff Fantastic especially Anouskja and the chefs made every meal tasty.
On the day everything went really well on the day, well organised, food excellent and staff excellent. -
Quality of the service
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Joseph Sent on 14/12/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brilliant Staff
When Anouskja joined, she was brilliant and exactly what we would have thought a Hilton experience should have been.
Martin on the night that managed and Anouskja where absolutely brilliant!
Anouskja and Martin that both managed the day and the run up to it. Anouskja was exactly what an event planner should be and Martin was brilliant at addressing my concerns and dealing with staff and guest requests when needed! -
Quality of the service
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Stacey Sent on 20/06/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience
Overall my experience was amazing, all the team were fab, nothing was ever too much trouble for anyone, and we had an amazing wedding. The staff were fantastic, Anouskja and martin especially. Lovely rooms to get married in and have the evening reception in. Anouskja and Martin for making our wedding the way it was, so helpful , nothing was ever too much trouble for them , whenever I needed to speak to Anouskja over the phone she was always available, the same via email , thank you so much! Overall the whole wedding was amazing everyone I have spoken to said how good it was , even the Buffett in the evening was how I wanted it , the breakfast on Sunday was lovely as well , so a big thank you to all that was involved in my partner and i’s wedding. -
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Alison Sent on 18/07/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mr & Mrs Best Wedding
Morning Sarah just to let you know we had an amazing day and night Saturday everything went so smoothly and the staff
were amazing everyone said how lovely the food was and the room. Can't thank you enough on plane now speak again soon. -
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Chris Sent on 18/07/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mr & Mrs Prince Wedding
We would like to thank all the staff at Hilton Brighton Metropole for making our wedding breakfast truly memorable! We were so in awe of what you did for us, and the outstanding way that you decorated our wedding breakfast function suite, my new husband had to improvise on his grooms speech as all he could do was look at the room taken back that this was all done for us. As for the staff on the day that attended to our needs, you made us feel very special and we are truly grateful. -
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Hayley Sent on 18/07/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mr & Mrs Moseley Wedding
Everyone we have spoken to have said it was a really good wedding and thoroughly enjoyed it and so did we. The room turn around were flawless and everything looked perfect. Thank you for everything. -
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Alex Sent on 22/04/20165 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Day Ever!
Thank you so much, we had the best day ever and thoroughly enjoyed every minute of it.
Thank you for all the work and effort you put in - it seemed very last-minute that you got involved with us but the energy and experience you brought with you really put us at ease and settled so many of the pre-wedding "dramas" that we felt were going through, you and the team really put us at ease which was precisely what we wanted as well.
The venue looked fantastic, and I'm certainly glad that we chose it, it didn't need any fancy dressing or setting as many other venues require and just the simple look of the candles and the chandeliers were all that was needed.
Please also pass on my thanks to your team and Martin's team as well, for doing so much to keep the day running smoothly for us - I don't believe we had any hiccups except for the cake slightly falling apart in the warmth but I think it was saved in time for the photos! We also enjoyed a lovely bottle of bubbly once we got back to our room! -
Quality of the service
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