Leonardo Royal Hotel Southampton Grand Harbour Reviews
Leonardo Royal Hotel Southampton Grand Harbour
Southampton, Hampshire5.0 out of 5 rating, 10 reviews
5.0
10 reviews
Reviews
5.0 out of 5 rating
10 reviews
5.0 Fantastic
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
100%
Recommended by couples
Badges
+18
User photos
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Kyran O. Sent on 12/10/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Service
When planning our wedding reception we contacted a number of venues for quotes in Southampton city centre. Grand Harbour Hotel's quote appeared to offer the best value, i.e. most for your money and I saw they had good reviews so we went with them.
I am so glad we made this decision and can not imagine anywhere else being able to top the experience we had.
For a very good price we were made to feel very important by Ken who is their weddings/events organiser. There was lots of communication in the lead-up to the day, including meetings to ensure the day was going to run exactly how we wanted it. It felt like nothing was too much trouble and they were able to be flexible with pretty much whatever we wanted.
On the wedding day, Ken was there giving us his full attention to make sure the day ran smoothly. Several wedding guests made a point of telling me how good Ken was.
I would 100% recommend this venue for a wedding. -
Quality of the service
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May J. Sent on 09/12/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding at The Grand Harbour Hotel
We had a fantastic Ceremony and reception at The Grand Harbour Hotel. Ken, The wedding coordinator, made everything possible. His contribution made a big difference. We had 180 sit-down dinners, and everything was done to perfection. I highly recommend the service, the venue, and the food was exquisite. -
Quality of the service
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Debra ,. Sent on 31/05/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a wonderful wedding at the venue
We had a lovely wedding the service was brilliant and the venue was perfect I would recommend the hotel -
Quality of the service
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Keziel M. Sent on 27/05/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Big Day!
We had our intimite wedding last 28th April 2022 and Ken was our wedding coordinator at Leonardo Royal Hotel for our reception. He made everything easy for us during our preparation and the actual day of our wedding. He made sure that we were well informed about the details, schedulesband if there were some changes in our plans. He even made extra effort to buy an universal adapter for hair straightener because my friend forgot to bring one. A massive thank you Ken for your help! We really enjoyed our big day! I highly recommend Ken!-
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+18 Photos
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Quality of the service
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Daniel H. Sent on 06/04/20224.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very reassuring
Ken was always fast to reply and able to resolve issues quickly. He suggested dry runs of certain parts of our reception that helped us head off disasters that could have happened on the day, and was present throughout the day to solve minor issues that came up. -
Quality of the service
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Nichola Sent on 11/09/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Day
I had a fantastic experience having my wedding here everyone of my guests commented on how wonderful the staff were and the food was amazing !
We had Joseph as our events coordinator who had experience with many a 5 star wedding he helped us with everything and stayed the whole day with us keeping an eye on everything to make our day run smoothly.
Some things i didn't even ask for they gave me extra candles around our wedding cake they moved our wedding arch to stand behind the cake stand which made for some lovely photos.
I forgot to tell him how to play our ceremony music as was on my iPad and was locked but i needn't of worried he worked it out and put us at ease the whole day.
They just kept adding extras to make our day extra special i am so thankful that i had my wedding here they thought of everything some things i didn't even think of myself ! We stayed the wedding night complimentary in the junior suite such luxury as well as my morning of wedding massage being paid for by the hotel so generous !
I will always be grateful for the wonderful day i had here it really was a day to remember ! -
Quality of the service
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Gaye Sent on 27/11/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect
Not sure if I emailed you to say thank you for helping to make my Wedding day the perfect day it was. Shame you were not there on the day. It was a small intimate wedding and turned out exactly as I had wanted. Honeymoon in Iceland finished it beautifully.Leonardo Royal Hotel Southampton Grand Harbour's reply:
Thank you for taking the time to share your review of your wedding day with us.
We are pleased to hear that you had a wonderful day for your intimate wedding and will share the lovely feedback with all of the team here at the hotel.
We are glad to hear that you had a special time on your honeymoon and would like to wish you all the best wishes for the future.
We look forward to having the pleasure of seeing you soon.
Kindest regards,
Grand Harbour Hotel -
Quality of the service
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Stephen Sent on 19/10/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent
We loved our reception and are very pleased with the wedding.
It looked really nice especially when the chair covers and sashes went on.
The meal was lovely.
Everyone had a great time lots of fun and the DJ done a great job for us.
It really helped us that we got to decorate the Winslow on 9th June.
All in all excellent day very happy everything went great ??
Thank you very much for helping us to achieve a magical time in our lives.Leonardo Royal Hotel Southampton Grand Harbour's reply:
Thank you for taking the time to share your review of your wedding day with us.
We are pleased to hear that you had a wonderful day and will share the lovely feedback with all of the team here at the hotel.
We wish you all the happiness and a wonderful future.
We look forward to having the pleasure of seeing you soon.
Kindest regards,
Grand Harbour Hotel -
Quality of the service
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Norval Sent on 29/01/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Magical Day
Had our wedding at this hotel last summer and what a wonderful day it was. Nothing was left to chance or too much trouble for the staff from the time we arrived until the end of the day when we entered our luxury suite to find champagne and some treats waiting for us as well as pink paper hearts sprinkled all round the bed and room. It was amazing.Leonardo Royal Hotel Southampton Grand Harbour's reply:
Thank you for taking the time to share your review of your wedding day with us.
We are pleased to hear that you had a wonderful day and that nothing was too much trouble for the staff. I will be sure to share the lovely feedback with all of the team here at the hotel.
We are glad to hear that the luxury suite you had was amazing and we look forward to having the pleasure of seeing you soon.
Kindest regards,
Grand Harbour Hotel -
Quality of the service
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Simon Sent on 12/08/20155 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a fantastic time at the Grand Harbour Hotel
We had a fantastic time at the Grand Harbour Hotel. Both of us can honestly say it was incredibly relaxing, enjoyable, stress free and very memorable way to get married, this was down to you and the Grand Harbour hotel. Thank you.
Booking with the Hotel for the wedding was very easy and straight forward. We would also like to say that we both think it’s huge plus the Grand Harbour cater for weddings as small as ours.
Meeting the Registrars’ in the library before the Wedding service was ideal as it put us at ease and again was enjoyable. Thank you for arranging this. The Eaton suite for the ceremony was lovely. The flexibility to use either the Boardwalk Restaurant or Hamtun Bar for dining was excellent. We used the Hamtun Bar and again this fitted in with the relaxed day we wanted. The room upgrade you arranged and subsequent decorating of it following the wedding was a nice surprise and lovely touch.
If couples want a small (or large), relaxing, enjoyable wedding, in a great venue with excellent staff, facilities and dining, then wish to board a ship for a holiday/honeymoon, then the Grand Harbour is the hotel to book. In our opinion no other hotel can compete with this and we fully recommend the Grand Harbour Hotel.
Thank You,
Simon & Leah Chapelton -
Quality of the service
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