Friern Manor Country House Hotel Reviews
More informationReviews
5.0 out of 5 rating
321 reviews
5.0 Fantastic
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
100%
Recommended by couples
Badges
+39
User photos
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Paula Sent on 20/12/20234.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent venue
Came last year for our Christmas party and couldn’t wait to book again. A young team but extremely professional. I have worked in the industry myself so appreciate the effort. Would definitely recommend. Bit gutted there were no comedians this year though but can’t wait for bacon rolls..!!-
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+8 Photos
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Davina Sent on 16/11/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Very professional and accommodating.
We had a Twilight wedding at Friern Manor 27/10/23 and I have to say they were absolutely fantastic from start to finish, so professional throughout the whole process, and always on hand if you had any queries or concerns. They allowed me to have access to the room an hour earlier because I was worried we would be pushed for time getting ready, they were so accommodating. The venue is so beautiful and the staff so attentive, they tell you exactly what's going on throughout the day, everything just flowed perfectly. We asked if they could put some food in our room at the end of the night in case we didn't get a chance to eat, nothing seemed to be too much trouble.
Everything was just perfect. -
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Courtney B. Sent on 23/11/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A venue that really cares, the staff are an absolute credit!
We had our wedding at Friern Manor on 21st October 2023 and I want to say the biggest thank you to everyone who was a part of our day, from the first initial meeting to the very end of the wedding reception.
From the very start the staff at Friern Manor went above and beyond to make our day happen. We had an issue with a previous venue meaning we had to find a new venue just 4 months before. Friern did everything they could to make our original, already-planned wedding happen in their venue.
The planning process was great - everytime I had even the smallest question they were there to help. Even if I was getting annoying, they never made me feel that way!
The Wedding day was faultless. Everything ran smoothly and they were in constant communication with both of us to double check that we were happy. And we always were. In particular, the food was incredible. All of our guests commented on how delicious the wedding breakfast was, and the evening buffet. All in all, it was just the most perfect day.
All of the staff are a credit to the establishment, however I would like to mention a few people by name who made a particularly lasting impression. Valerie, who performed our very first show round and sold the place to us with ease. Sarah, thee most helpful person who put my mind at ease throughout the planning process. Tracy, who handled our initial enquiry with care and compassion. And Jordan (I'm hoping ive got his name right but my apologies if I've forgotten), the lovely man who was in charge of running our wedding breakfast and reception. He was incredible.
Thank you all.
Mr & Mrs Byrne -
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Katie Sent on 12/09/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Our wedding
Simply the best. Friern Manor made our day truly perfect. I can’t recommend enough. -
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Jane K. Sent on 29/06/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Outstanding Venue
I got married at this hotel last month. Honestly it was amazing!! From the minute we saw the venue we knew we wanted to get married here. In the run up to the wedding, the communication was great. The food tasting event was such a brilliant idea and helped us pick our food for the wedding.
On the day of the wedding as soon as myself and the bridesmaids arrived the staff rushed out to greet us and carry our bags and were on hand the whole time if we needed anything. All my guests said the food was absolutely amazing. We had the Twilight package which included a buffet but we added a burger cart, Thai food cart and ice cream cart so there was so much choice. My guests also commented on how lovely the venue was. The best thing for me personally was the staff, nothing was too much trouble. There was a lovely gentleman who met us on arrival carried our bags, he was then on the burger cart ans served us breakfast the next morning. Don't know his name but he is very good at his job.
The only regret I have is that I didn't try half the food as I was too caught up in the buzz of the day and I wish I had got to try it all.
All in all best day of my life and definitely choose this venue for a wedding, you won't be disappointed.-
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+6 Photos
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Keri S. Sent on 17/07/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best of the best!
We could not be happier with our choice of venue, from my endless emails and phone calls they were always on hand to answer questions and go above and beyond in the planning. On the day 13th May 2023 I married my best friend at Friern manor, who created the most amazing day for us. We received so many compliments from guests on this beautiful hidden gem and the quality of food and drink they were served! The resident DJ midnight star finished off the most perfect package and we honestly could not have asked for more. They exceeded our expectations and we will be forever greatful -
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Laura F. Sent on 09/08/20224.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Amazing from start to finish, all we hoped for and more!
Amazing! Our day was beautiful from start to finish.. the team were professional yet relaxed and nothing was too much to ask! As with every wedding there were a few hiccups but nothing anyone on the outside would have noticed due to their attentiveness ♥️
The grounds are beautiful, it still feels like a dream to us ☺️Friern Manor Country House Hotel's reply:
Thank you Laura for taking the time to post a review and for your kind words which will be shared with the team. It really is much appreciated! We are so pleased you had a wonderful day with us, I sincerely hope it was worth the wait, having postponed a number of times due to the pandemic. Congratulations once again! -
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Fiona Sent on 25/06/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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A Must if considering an alternative style wedding
I was a guest this weekend at a new style of wedding hosted by this venue it was called a chic alternative wedding – my friend married in the grounds of the Manor in a beautiful awning roof with open sides overlooking a lake and stunning gardens- we then went further into the grounds after for photographs to the Coaching Stables and a very tasteful covered garden and terrace with garden Bar and striking awnings - I felt like I was on holiday it was just so different
Then as an alternative to a sit-down meal we were served finger food by the very smart staff in their posh uniforms it resembled a exclusive cruise liner and later as the evening started what I can only explain was a BBQ to die for – not the usual, very tasteful with old fashioned carts serving tasty salads and even a smart ice-cream cart
As the evening set in all the grounds lit up and then the garden courtyard covered by this clear roof which disappears into the sunset was magical large fountain pots and tropical plants and it was warm even though the evening was chilly the staff again were so helpful, and they served miniature fish & Chips wrapped up in Financial Times, so charming.
My husband also could not stop talking about the bar, not only did it have an incredible selection of drinks more than I have ever seen the service was again good and very nice glasses I even got glass twiddle stick with my Vodka & Tonic just such a nice change
We had a very enjoyable time probably the most impressive wedding we have ever been too and was just a nice change to see something so well organised – just a final wow was the white grand piano in the courtyard area the pianist was great and really set of the day before the disco started, made it feel like a refined wedding
Friern Manor Country House Hotel's reply:
Dear Fiona, thank you for taking the time to share with us and others your review of your recent visit to Friern Manor, it was wonderful to read. We are delighted to see that you enjoyed the day and that the team here were able to ensure you had a memorable visit! -
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Steven K. Sent on 16/05/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
14/05/2022 Stacey & Ricky
MY step Daughter & Ricky got married here on Saturday with the sun in full shine and venue it could not have been a better day, The service by all the staff was second to none i cannot thank the staff enough for making this such a special day thank you so much.
Even after a very long day and night with the full English breakfast i cannot fault that GREAT VENUE great staff and Management thank you for a lovely day.-
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+12 Photos
Friern Manor Country House Hotel's reply:
Dear Steven,
Thank you so much for your very kind words. Your review means a lot to us as our team always do their upmost to ensure each and every guest has a wonderful experience and a memorable day. We hope to welcome you again on a future occasion at Friern Manor. -
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Janet Sent on 05/08/20215 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cant Thank You Enough
I don’t even know where to start. Emmanuel and I can’t thank you and the team enough for Saturday. Please, truly thank everyone as I can’t remember all the names in the blur of the day.
Charis , luv you, thanks for calming the nerves, fluffing the dress, ticking the boxes, your awesome 👏
The banqueting staff, attentive, brilliant, unflappable. Food beyond lovely, service amazing, everyone commented on it, gliding in and out, nothing to small, you are all very lovely and charming and brilliant 🤩
Room service, I know we turned up early, again, nothing to small to help. The boys and girls directing the guests thank you, your great.
Thank you for guiding us thru the day to keep it all flowing, with patience and smiles.
It has been an absolute pleasure working with you all, we can’t recommend you enough and I really truly can’t thank you enough.
Lots of love and good luck with the next ones 😂
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