DoubleTree By Hilton Chester Reviews
More informationReviews
5.0 out of 5 rating
5.0 Fantastic
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20 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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User photos
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Featured
Geraldine B. Sent on 02/04/20245 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Perfection
From the first moment we sat down with Lucy, Double Tree couldn’t have done more for us. The venue is absolutely stunning and they provided great vegan alternatives for us. The events team made the planning and organising so much easier. Nothing was too much trouble for them. The little touches, such as meeting us at the end of the aisle with a drink and helping me when my dress was stuck just showed how tentative you all were. We couldn’t have picked a better place to get married.From the first moment we sat down with Lucy, Double Tree couldn’t have done more for us. The venue is absolutely stunning and they provided great vegan alternatives for us. The events team made the planning and organising so much easier. Nothing was too much trouble for them. The little touches, such as meeting us at the end of the aisle with a drink and helping me when my dress was stuck just showed how tentative you all were. We couldn’t have picked a better place to get married. -
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Matthew W. Sent on 21/05/20234.6 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Excellent hotel wedding venue
Excellent venue, with helpful staff. Good food and range of options.
As a large hotel venue it enables the guests to stay at the same venue.
Provides a special room for bridal prep.Excellent venue, with helpful staff. Good food and range of options.
As a large hotel venue it enables the guests to stay at the same venue.
Provides a special room for bridal prep. -
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Rox Sent on 01/01/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An incredible day
Lucy was my coordinator from the start, great continuity and I felt like I harassed the poor woman but nothing was too much trouble. On the day, Lucy came to see me (bless her) and then I was transferred over to the lovely Zoe. Literally she was moving the earth to make this day next level amazing. I loved it all! Then the food and bev staff were a delight as well, as the bride, I don't think I paid for a drink which was a pleasant surprise! The food on the day was spot on, lots of people commented on how nice it was. :)
Thanks again for a wonderful day!Lucy was my coordinator from the start, great continuity and I felt like I harassed the poor woman but nothing was too much trouble. On the day, Lucy came to see me (bless her) and then I was transferred over to the lovely Zoe. Literally she was moving the earth to make this day next level amazing. I loved it all! Then the food and bev staff were a delight as well, as the bride, I don't think I paid for a drink which was a pleasant surprise! The food on the day was spot on, lots of people commented on how nice it was. :)
Thanks again for a wonderful day! -
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Lisa S. Sent on 17/01/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Amazing Venue & Team
We held our wedding at the Doubletree Hotel and Spa in November 2021 and cannot recommend both the venue and the team high enough. Due to covid, our wedding was delayed by 12 months but despite this the team kept us fully informed at all times and nothing was too much trouble. We had an absolutely amazing day as did all of our family and friends. The Abbey Suite is beautiful xWe held our wedding at the Doubletree Hotel and Spa in November 2021 and cannot recommend both the venue and the team high enough. Due to covid, our wedding was delayed by 12 months but despite this the team kept us fully informed at all times and nothing was too much trouble. We had an absolutely amazing day as did all of our family and friends. The Abbey Suite is beautiful x -
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Angharad Sent on 07/01/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Double Tree Wedding October 2021
We had an absolutely fantastic experience and wedding with The Double Tree.
From our first meeting to our last meeting, nothing was too much trouble for our lovely wedding co ordinators Zoe & Lucy, who are truly angels! They were both very welcoming, friendly and extremely responsive to any emails we sent, even during a pandemic!
The day ran smoothly with our lovely toastmaster Tom who was very good at calming a very excited bride down.
We would absolutely recommend anyone to have their wedding there.
Our guests were happy with their accommodation and any issues were sorted promptly.
An absolutely amazing experience and a memory we’ll have forever.
We can’t thank all the staff at the Double Tree enough for their hard work during our wedding.We had an absolutely fantastic experience and wedding with The Double Tree.
From our first meeting to our last meeting, nothing was too much trouble for our lovely wedding co ordinators Zoe & Lucy, who are truly angels! They were both very welcoming, friendly and extremely responsive to any emails we sent, even during a pandemic!
The day ran smoothly with our lovely toastmaster Tom who was very good at calming a very excited bride down.
We would absolutely recommend anyone to have their wedding there.
Our guests were happy with their accommodation and any issues were sorted promptly.
An absolutely amazing experience and a memory we’ll have forever.
We can’t thank all the staff at the Double Tree enough for their hard work during our wedding. -
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Jess R. Sent on 07/01/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
DoubleTree Chester Wedding- Lucy, Zoe Jemma and Tom
It was the most perfect day, tom was absolutely fantastic it went so smoothly and was exactly how we wanted. We had to push the date back due to covid. Zoe was amazing as she was out wedding coordinator to start of with she was so helpful and understanding. Then Lucy took over with the help of Jemma and was so amazing, she was so helpful, caring and understanding and dealt with never ending emails and questions from me. We couldnt have done it without them all and it was a pleasure to have our wedding at this hotel i would 100% recommend the wonderful staff at the doubletree and cant thank them enough for everything they did for us. The most perfect day everIt was the most perfect day, tom was absolutely fantastic it went so smoothly and was exactly how we wanted. We had to push the date back due to covid. Zoe was amazing as she was out wedding coordinator to start of with she was so helpful and understanding. Then Lucy took over with the help of Jemma and was so amazing, she was so helpful, caring and understanding and dealt with never ending emails and questions from me. We couldnt have done it without them all and it was a pleasure to have our wedding at this hotel i would 100% recommend the wonderful staff at the doubletree and cant thank them enough for everything they did for us. The most perfect day ever-
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Kevin Sent on 27/06/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Venue!
I'd just like to say thank you to yourself and all the team at doubletree that made our wedding day what it was. Emma and I had such an amazing day and so did all our guests . Great venue big thanks from us.I'd just like to say thank you to yourself and all the team at doubletree that made our wedding day what it was. Emma and I had such an amazing day and so did all our guests . Great venue big thanks from us. -
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Harriet Sent on 27/06/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fabulous Day
Thankyou so much for everything!
Yourself and Georgina were so professional and helped the day to run so smooth, with no hiccups!! All our guests have praised the Hotel from the food, through to the bedrooms.
I would highly recommend you to anyone looking for their perfect wedding day!!
Again thank you so much.Thankyou so much for everything!
Yourself and Georgina were so professional and helped the day to run so smooth, with no hiccups!! All our guests have praised the Hotel from the food, through to the bedrooms.
I would highly recommend you to anyone looking for their perfect wedding day!!
Again thank you so much. -
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Nicola Sent on 27/06/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Day Was Truly Wonderful
Our day was truly wonderful the room was perfect everything to be honest was perfection on our wedding day.
Georgina was incredible too!
Thank you so so much for everything you did I know I bombarded you with questions! But you made sure we had the most perfect day so thank you!Our day was truly wonderful the room was perfect everything to be honest was perfection on our wedding day.
Georgina was incredible too!
Thank you so so much for everything you did I know I bombarded you with questions! But you made sure we had the most perfect day so thank you! -
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Stanzi Sent on 30/07/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We will be back
We both had the best day and so did our guests. Everyone loved the food especially the tomato soup so that was definitely a good choice. Everyone kept commenting on it.
Me and Liam can't believe how well everything was set up on the day. It looked beautiful and everything was so organised. We didn't have to do anything on the day or sort anything out. We can't thank you and Georgina enough. It couldn't have gone any better.
We will both be back next year for a meal and an overnight stay on our anniversary nightWe both had the best day and so did our guests. Everyone loved the food especially the tomato soup so that was definitely a good choice. Everyone kept commenting on it.
Me and Liam can't believe how well everything was set up on the day. It looked beautiful and everything was so organised. We didn't have to do anything on the day or sort anything out. We can't thank you and Georgina enough. It couldn't have gone any better.
We will both be back next year for a meal and an overnight stay on our anniversary night -
Quality of the service
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