Best Western Premier Dover Marina Hotel & Spa Reviews
Best Western Premier Dover Marina Hotel & Spa
Dover, KentReviews
5.0 out of 5 rating
5 reviews
5.0 Fantastic
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
100%
Recommended by couples
Badges
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Frederique E. Sent on 20/03/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible staff
We had a wonderful experience. Our wedding was a dream thanks to the staff. Nothing was impossible for them.Best Western Premier Dover Marina Hotel & Spa's reply:
Good Evening Frederique,
Thankyou for sharing this. I am glad we made your day great!
We hope to welcome you back to the hotel soon...
Jasmine
Events Co-ordinator
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Quality of the service
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Conrad Sent on 24/07/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding
We got married on 22nd June 2019 and it was perfect the staff so helpful and friendly they couldnt do enough for us especially Sian the events manager and Suresh the general manager. I even designed my own menus and there was no issues or complaints the room was perfect and even though we didnt get to use the spa facilities it was nice for myself my mum and a family friend to have a tour of the hotel as we worked there over 20 years ago what a upgrade over the years.
Everything was perfect for us and no complaints from anyone everyone enjoyed our day thankyou Suresh Sian and all the staff from the cleaners, maintenance staff, kitchen staff, restaurant staff, bar and reception staff upto the managers and owners once again thankyou so so much for making our day so special.Best Western Premier Dover Marina Hotel & Spa's reply:
Good Evening Conrad,
Thankyou for taking your time to share this. I am glad we made your day great!
We hope to welcome you back to the hotel soon...
Jasmine
Events Co-ordinator
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Quality of the service
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Tim Sent on 05/06/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you
Just wanted ti say a big thank you to you and everyone at the hotel who helped make our wedding day so special! -
Quality of the service
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Paul Sent on 05/06/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We would recommend anyone books a wedding here
I can say without doubt we would recommend anyone books a wedding here. Right at the beginning 12 months prior the service and support we have recieved has been outstanding. Every wist we had for our day has been granted and nothing was too much trouble for all the staff. A special mention to Sian (events coordinator), she was fantastic, she kept us both at ease right up to the last minute with all our requests. The day itself went without a hitch from the word go. Sian took control of everything. The food provided was outstanding and this was echoed by all of our guests. The room (bridal suite) was out of this world with a lovely view and every facility we needed. The restaurant for morning breakfast was also excellent with very helpful staff and food perfect. Don't be fooled by What people say about Dover. Stay at this hotel and experience the fine service and the fantastic staff, you won't be disappointed. -
Quality of the service
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Barbiliz Sent on 28/06/20125 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was a perfect wedding evening
We planned the wedding from Florida and it was excellent from day 1 all up to the day of the event. Jane the events manager is the dream wedding planner. She went above and beyond and we couldn't ask for more. My only suggestion to guests is to plan for less people during the evening buffet. The staff was excellent and the renovations are grand. I highly recommend it! I can't wait to visit the hotel and their lovely staff in the future! -
Quality of the service
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