Thanks to the team for making our day so special
By Charlotte Blythin, on 03 Sep 2018Date of Wedding - 31 Aug 2018
We had our wedding at the hotel on 31st August and it was perfect. From planning it all with Maddie to the dedication of Nia and the team on the day it was amazing. Nothing was too much trouble and it all ran smoothly. Our guests were extremely happy with their rooms and the food was gorgeous. Thanks to the whole team for making our day so special.
Thank you so much for your lovely recommendation Charlotte. Many congratulations to you - Mr & Mrs Blythin and all the very best for the future. It was a pleasure to plan your wedding day with you and we would love to see some pictures!
Everything was absolutely perfect
By Lisa Edwards, on 30 Aug 2018Date of Wedding - 26 Aug 2018
Everything was absolutely perfect and we are so grateful to yourself and the team for ensuring that our reception went perfectly. We had so many compliments with regards to the function room and the food - and of course I loved the Vol au Vents, sadly I had to share.
The little cinema went down a storm also, something I'm sure our guests will remember fondly. The guests who stayed over all had a very comfortable experience with again lots of compliments on the breakfast.
We will absolutely be recommending you and your team to anyone who might be looking for an event venue in the future.
Thank you so much for making our day so wonderful
By Amy Dodd, on 28 Aug 2018Date of Wedding - 25 Aug 2018
Me and my husband got married here on the 25/8/18. It was perfect. Maddie was so good in the run up to the wedding she answered any questions I had. On the day nia kept me upto date with everything that was happening. The food was lovely too. Thank you so much for making our day so wonderful ????
Most amazing day ever
By Ashley Rose Tompkins, on 03 Sep 2018Date of Wedding - 24 Aug 2018
We got married here on August 24th and it was the most amazing day ever. Maddie on the run up to the wedding was so helpful and looked after us very well and Becky on the actual day was just amazing she kept the day flowing nicely and everything that she did to help our day be perfect was done without question. The food was beautiful and they accommodated everyone's needs. Would highly recommend and again thankyou very much for making our wedding day so special. Chris and Ashley Tompkins xx
Good morning Mr & Mrs Tompkins!
Thank you for your kind review, card and for leaving us the bottom tier of your cake - all the staff enjoyed it very much. We are delighted that you were well looked after and we wish you all the best for your future together.
We look forward to welcoming you back to the hotel in the near future. Thank you for choosing the Holiday Inn A55 Chester West for your wedding day.
By Marie Smith, on 28 Aug 2018Date of Wedding - 24 Aug 2018
My son Matt had his Wedding here 24 August it was a fabulous day and the food was lovely, thank you to all the staff who did a wonderful job of making the whole event a wonderful occasion
By Alec & Hayley Boden, on 21 Aug 2018Date of Wedding - 18 Aug 2018
Myself and my new husband would like to thank all staff involved in making our wedding so special on Saturday 18th August. Nothing was too much trouble for any of you and the food was outstanding. Highly recommended. We can't thank you enough x
Thank you so much for your kind words. It was an absolute pleasure to plan and host your day. Congratulations again Mr & Mrs Boden and best wishes for the future!
By Becky Healy, on 21 Aug 2018Date of Wedding - 11 Aug 2018
Thank you for such a perfect day !! It was amazing thank you x
Everything was perfect thank you x
Excellent Customer Service
By Gwynfor Jones, on 24 Aug 2018Date of Wedding - 10 Aug 2018
Just thought I would give you some feedback on the excellent way the wedding that was hosted at your hotel last week was handled by your staff and especially the professionalism of events manager Nia Davies, she is a real credit to your hotel.
As we were arranging the room for the wedding, we stayed at the hotel for 2 nights; the staff are so helpful and cannot do enough to go that extra mile to ensure everything runs smoothly, as I said previously led by example by Nia. Nia's attention to detail meant no issues and put everyone at ease throughout the day. Her professionalism and enthusiasm is a credit to her, she led the way and was a fantastic host. The room was set as agreed, the food was served in a timely manner and was of excellent standard, the braised beef was the best I have had, it just melted in the mouth. Being coeliac I am always worried going to these events, however, once Nia had been made aware, my fears disappeared as she over looked the waitressing throughout ensuring that the correct food was brought to my place on the table. A fantastic weekend had by all and every single member deserve the highest praise for the way they treat their customers; they make a fuss of the children, which makes life so much easier all round.
Long may this service continue and I'm sure with Nia's enthusiasm that is infectious to all the staff, that this hotel will continue to be an excellent venue to host events in the future.
Can you pass on my thanks to all your staff, from Lewis and his breakfast staff, to Natalie on reception, and especially to Nia and Rebecca.
Most beautiful wedding
By Nadine Mcharrie, on 23 Aug 2018Date of Wedding - 17 Jul 2018
My daughter had the most beautiful wedding here 17th July fabulous staff fantastic food & an excellent events coordinator Maddie couldn’t to enough highly recommended for a special day ??
Thank you for making our day perfect
By Sami Davies, on 22 Jun 2018Date of Wedding - 09 Jun 2018
Got married at the holiday inn 9/6/18 and oh my god it couldnt have gone any better. All of the staff were amazing. Maddie on the lead up to the wedding and nia on the day, nothing was too much trouble for either of them. The ceremony was gorgeous and the food was nicer than any wedding i have been to. Cant beleive the price!!!!
One massive thing that is a big bonus that some people may not think about, is the shape of the room its basically just a big beautiful rectangle and the bar is actually in the room. Its so brilliant because everyone stays together... you dont get half of your guests disappearing throughout the night into different rooms which makes the atmosphere so amazing and the dance floor PERMANENTLY full!
Thank you to all the staff for making our day perfect xxxxxxx
What a day everything was perfect
By Amy Price, on 22 Jun 2018Date of Wedding - 02 Jun 2018
Got married here on Saturday. What a day.everything was perfect. The day was so smooth running. Nia had everything down to a tee with the rubbing of the day. The food was amazing. The service was amazing. I had room service come up to me the morning of wedding free of charge and a lovely surprise. The staff were amazing and made us feel so welcome and relaxed. Thank you all at the holiday inn. And thank you Maddie for the past 2years of planning xx
Our day was so special
By Steph Gray, on 22 Jun 2018Date of Wedding - 26 May 2018
So I got married here 26th May and honestly could not fault a thing! I would recommend it to everyone. From planning all the way through until we left we had so much help and support, they sorted everything!! Our day was so special and laid back, food was incredible and the staff were always there helping and making sure everything ran smoothly! Thank you from the bottom of our hearts for everything!! Mr & Mrs Gray!!