Hallmark Hotel Chester, The Queen

(11 reviews) 11 5
City Road Chester Cheshire CH1 3AH
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About Hallmark Hotel Chester, The Queen

City Road, Chester
Cheshire, CH1 3AH

Your Day Your Way


You’ve found the love of your life. Now it’s time to plan those personal touches and make your wedding the best day of your lives. Hallmark Hotel The Queen, Chester provides an ideal venue to realise your dream. Licensed for ceremonies, with a choice of four function suites to suit any requirement and options to tailor every second, we guarantee your experience will be as unique as the two of you.


From the moment you choose to hold your wedding with us, we will guide, advise and pamper you. We look forward to setting you off on a wonderfully happy life together with first class personal service and attention to the smallest details.


Situated in the historic city of Chester, the elegant Hallmark Hotel The Queen, Chester is the perfect choice for your big day. Hallmark Hotel The Queen, Chester has been hosting weddings for over 150 years. An oasis in the centre of the city; a photographer’s fantasy, with spectacular hidden gardens, awe-inspiring public areas, and magnificent ceremony rooms and banqueting suites; this is the perfect backdrop for a spectacular day of formal proceedings and joyous celebration.


Our friendly, helpful staff understand not just how important this celebration is, but also how stressful preparations can be, and are on hand to assist in any possible way. The team at Hallmark Hotel the Queen, Chester are absolutely committed to the creation and delivery of the very best of wedding services. We have built up a tremendous reputation over a number of years in the provision of bespoke, stylish and professional events whilst retaining a warmth of hospitality which ensures our bridal parties are cared for from start to finish. This is all about your day and we will guarantee a most unique, special and memorable occasion with attention to every detail. Thank you for considering our hotel for your very special day.

• 8 unique areas available for your ceremony. 2 outdoor and 6 spectacular indoor locations • Magnificent Italian terrace and gardens with Baltic Exchange arches, sculptures • Fantastic chefs with a reputation for providing the best of local, regional and international cuisine • Accommodation available for guests and the happy couple with top quality bedrooms, Honeymoon suites and executive bedrooms. • A dedicated Wedding Co-ordinator will be on hand every step of the way to ensure your day is perfect.

Facilities at Hallmark Hotel Chester, The Queen

Venue Type :
Civil Ceremony Licence
Exclusive Use
In the City
Large Hotel
Outdoor License
Evening Entertainment :
Evening Reception Facilities
Dance Floor
Entertainment Licence
Live Band Facilities
DJ Facilities
Overnight Accommodation :
Overnight Accommodation for Wedding Couple
Overnight Accommodation for Guests
Venue Leisure Facilities :
Fitness Centre
Dining Options :
Seated Meal Facilities
Buffet Meal Facilities
In House Catering
Alcohol Licence
Corkage Option
Capacity :
Less than 30 guests
30 to 50 guests
50 to 75 guests
75 to 100 guests
100 to 150 guests
150 to 250 guests
250 to 400 guests
Venue Staff Assistance :
Wedding Coordinator
Master of Ceremonies/ Toastmaster
Other Features :
Confetti Permitted
Changing Room for Guests
Disabled Facilities
Car Parking
Pets Welcome

Hallmark Hotel Chester, The Queen Reviews (11)

Venue Service

By Nicola & Mark Ingrouille, on 26 Apr 2019Date of Wedding - 21 Apr 2019

Words can not describe how grateful and thankful we are to all of The Queen Hotel staff. From start to finish, it was absolute perfection; we couldn't have been greeted more warmly, looked after more special and the day could not have gone better in any way. We would like to personally thank Alison, Louise, Ryan and Jon. They were absolutely fabulous and we would like nominate them for team of the month if this is possible please? We would also like to publicly thank them- what way is possible? Do you have a twitter account or any other forum for us to write on? We would also like to write to the headquarters or 'top bosses' as it were as we feel it is truly important that they are recognised. Also the chefs! we think the Ingrouille wedding team should get it! Again, everyone in the hotel; from Iwan, to the reception staff, chefs to the housekeeping and breakfast lady were absolutely fabulous! Please would you ensure this is passed on? Please feel free to use our review above or any pictures to help with promotion. Kindest and warmest regards, Nicola and Mark xxx

Venue Service

By Katie Hesketh, on 17 Apr 2019Date of Wedding - 12 Apr 2019

We had an AMAZING day and loved every single second of it!! I literally want to relive it over and over again! I want to say a MASSIVE thank you to Ellie, John and the entire team. You have been amazing and so helpful and available for anything we needed and i really appreciate that!! On the day/night john was brill, very helpful and had everything under control and in hand. Even down to the decorating of mine and alexs table, which we had no idea about until the evening, and he went the extra mile to add harry potter touches for us! The reception team were also fabulous, welcoming, kind and helpful. I cant remember the lady's name but she had blonde hair and i think she may have been irish?... she was wonderful! I love how we were left to set up the day before and just checked on every now and again. I love how the little things were there such as the 'bride to be' plate in our room when me and my mum checked in, and the wedding morning glass of bubbly at breakfast. Honestly, the best day of our lives and we couldnt have picked or had a more beautiful, perfect venue for our day! Please pass on our greatest appreciation and thanks to everyone that worked our wedding that day! I will post a review when i get a minute on the hotel... pretty much going to copy and paste this email :D. Kindest Regards Katie and Alex P.s ALL of our guests loved it and said the venue was beautiful and the food was fab!!

Perfect wedding day
Venue Service

By Chris Senior, on 05 Sep 2015

We got married at the Queen hotel on 4th September 2015. From start to finish we had the most amazing day it could not have been anymore perfect. The venue was set up perfectly and looked fantastic. The food was 5 star . Rooms were fantastic. All the staff on the day were amazing . Special thanks to Simon, Zoe and Euan for our perfect day. Mr and Mrs Senior.

Perfect day
Venue Service

By Donna & Bob Houston, on 04 Apr 2015

We were married at The Queen Hotel on August 9th 2014. We booked a year in advance & the wedding coordinators (Becky & Zoe) were very professional & helpful all the way through the process. The menu tasting experience was fab and the attention to detail was foremost in every way. The day itself was better than we'd ever dreamt of, the weather was perfect and the ceremony in the amazing courtyard was spectacular in every way. All the 140 guests said that the food was fantastic and they particularly liked the way that the dessert was presented with our names and the date piped in chocolate onto each plate. The hotel staff were very professional which really put us both at ease and they made a potentially stressful day so easy and memorable. Simon the general manager was there at every step from delivering Buck's Fizz to the brides room at 8.00 am to lending his handkerchief at the ceremony itself. Richard the master of ceremonies made sure everything went according to plan, yet again his attention to detail was exceptional and he kept things running smoothly. It really was everything they'd promised us it would be. We would both like to give a Big Thank You to all the staff for making our day so perfect. We cannot recommend this venue highly enough. It is perfect for a wedding, from the Roman Garden with its interesting architecture and statues to the fantastic staircase in the hotel lobby which makes for a great photo opportunity.

Venue Service

By Carly Meehan Oreilly, on 14 Mar 2015

We had our amazing wedding here. Staff were fab,food was great. Day was perfect! Bridal suite stunning. :)

Couldnt have asked for a better day!
Venue Service

By Laura Evans, on 14 Mar 2015

Just had my wedding here on the 23.08.14 and could not of asked for a better day! The staff were all so caring and attentive and many many thanks and compliments go out to Louise who was with us all day and night and looked after every need for us. She really is a credit to your staff ?

Memorable Day
Venue Service

By Emma Whitfield, on 14 Mar 2015

Had our wedding reception here yesterday, 03/05/14, had a lovely day. Food was fab and very tasty, staff were great, always looking after you. Thank you so much for making our wedding day perfect and giving us the best memories that we will have for rest our lives. Mr and Mrs Whitfield xxx

Venue Service

By Verity Cross, on 14 Mar 2015

Outstanding wedding day here on Friday 19th September from the moment we walked through the door & booked. Thank you to all of the staff, you are all fantastic. Special mention to Becky & Louise for all of your help. Xx

Fantastic Themed Wedding
Venue Service

By Pauline Pearce, on 14 Mar 2015

We had my daughters themed wedding here yesterday. The hotel was superb, the staff were fabulous, they embraced the theme of the wedding and couldn't do enough for us, we were made to feel very special. Special thanks to Louise, (master of ceremonies) and Monica.

Venue Service

By Linda & David Anderson, on 14 Mar 2015

We got married here Saturday the 21st of February. It was perfect. the hotel is stunning and the staff are amazing. Louise and Zoe made us feel so special. I can't wait to come back this weekend for our honeymoon. X

Wonderful Wedding! Spectacular Service!
Venue Service

By Charlotte, on 14 Feb 2013

We got married here last summer and cannot say how amazing the day was. We were looked after so well from the first moment we enquired and the attention to detail was superb. The rooms are wonderful and all of our friends and family have said it is the best wedding they have ever been to. Thank you so much to all of the team for making our dreams come true. X

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