Wonderful Big Day
By Reiss Russell, on 24 Feb 2018Date of Wedding - 15 Dec 2017
My wife and I recently had out winter wedding at Gosfield Hall and wow was our money well spent. At first when you hear figures it scares you a little but I can assure you this was a phenomenal day. Yes some rooms need a little TLC but other than that everything was perfect.. I would like to mention our wedding planner Faye who was absolutely magnificent.. she was calm and efficient in the build up and on the day. She really made it all about us which was lovely.. I am sure she will have a long and successful career in this industry.
The food was out of this world and I didn’t hear one person complain.. bar staff was so very helpful especially Charley and also the Bar manager..
Catering manager was also excellent and easy to talk to. When people was asking are you nervous .. I wasn’t as at Gosfield everything was under control and stress free.
I am confident in saying every single staff member we spoke to was excellent and fulfilled their job at a very high standard.
I would 100% recommend this venue, oh and the bridal suite is just something else.
Although running a bath took 40minutes to get warm which I was quite shocked at.
Also a tier of our wedding cake of cheese got lost whilst kitchen staff divided it up for guests.
A few days before our wedding my wife was unfortunately spoken to rather rudely by one of the sales team due to a misunderstanding in some funding calculations.
But overall a wonderful day.
Groom - 21.07.2017
By Mike Staten, on 23 Jul 2017Date of Wedding - 21 Jul 2017
We had been looking for a venue to house 80-100 guests over a 2 or 3 day window where we could house, feed and entertain our guests. Whilst Gosfield could sleep 67 plus travel cots for those able to sleep in them, we viewed the location, we were fortunate to secure a cancellation and embarked on our turning our wedding around in 6 months rather than the 18 months we expected.
We found the venue and Gaynor our planner was excellent to work with, we did complain about the limited dates available for us on the menu tasting and they kindly arranged us a private tasting with some friends and at a reasonable circa £50 per head.
We took over the house for 2 nights and had food and entertainment the first night, and the full day package on the second day.
The BBQ and greeting was fantastic, the quality of the food was excellent and the portions were more than sufficient.
The actual day itself ran without a hitch, they allowed us to hire external children's entertainment for the day, a giant carousel (had to setup slightly further away than ideal but still great fun) we had the most amazing and memorable day with dozens of our friends proclaiming the best wedding ever, they even moved the breakfast on the second day (prior to wedding breakfast) to the grand salon so we could maintain the room as a surprise. We had an amazing experience and our MC stated he say the level of detail and professionalism that goes on behind the scenes. Gaynor our host was first rate and was a pleasure to work with. We paid for all guests accommodation -stunning yet simple, no TV no wifi.
This was a special venue on a special day - highly recommend!
Excellent venue, I would happily recommend to anyo
By A Nonymouse, on 23 May 2017Date of Wedding - 18 Mar 2017
I attended a wedding here in March and had an amazing day, I've attended quite a few weddings so I always like visiting venues I've never been to before.
Firstly the venue itself is stunning, high ceilings and intricate paintings. Being a history buff I ended up buying one of their booklets and think the venue have done an amazing job converting it to what it is considering it is such an old building!
Our drinks were constantly topped up during the reception and the bar was open too (bonus!). The food was to die for and some of the best I've tasted! The staff were very busy all day and must work very long hours but they were always polite and friendly to us.
Overall a lovely venue and hope I get invited back one day.
By Samantha flatt, on 20 Nov 2016Date of Wedding - 19 Nov 2016
We got married this weekend at Gosfield and it was a the best weekend of our lives.If you are looking for class, elegance and genuine history then have your wedding here. Jan our wedding planner was so relaxed and friendly but very professional and I felt like I could call her about anything and she could answer my questions or calm my nerves. Food and service were spot on and we have already had lots of messages from our guests saying how much they enjoyed the wedding and being at the venue. Gosfield is simply brimming with atmosphere. Perfect weekend!
Hi Samantha, thank you so much for taking the time to leave a review and such a lovely one too! We are so glad that you had such a perfect day and we look forward to seeing you back again soon!
Guests at Vicky & Mikes Wedding
By Jill & Dave Toocaram, on 16 Sep 2016Date of Wedding - 27 Aug 2016
We had such a wonderful wedding guest experience in this very lovely setting. We had the privilege of staying over and had a very good nights sleep in a room with a wonderful view overlooking the lake. The wedding ceremony was very well managed as was the reception, music, all the food provided was excellent and the staff were friendly, helpful and polite. The ambience was perfect and the stars of this show had to be the stunning bride and handsome groom. Thank you to all the team at Gosfield Hall.
Thank you so much for your lovely review, we are thrilled that you enjoyed your visit to Gosfield Hall. We do hope to see you back again very soon.
Beautiful venue but awful customer service
By Firoozeh Hammali, on 07 Sep 2016Date of Wedding - 19 Aug 2016
Beautiful venue and surroundings. A real shame about the staff and the poor customer service. They made things so stressful for us the day before, as well as shrugging off a complaint after the wedding. If you're paying to stay at the Rocco (honeymoon) suit just make sure you can actually have a shower the next day! I can't attach the photo here but feel free to look on my review on Facebook.
I would not recommend the venue or Country House Weddings as a company. They're more than happy to take thousands of pounds from you but more than reluctant to respect their customers and validate complaints.
I think the attitude of the staff as a whole stinks. So sad to think of the place we got married at with regret!
Dated and in need of an update
By Maggie Adams, on 24 Jul 2016Date of Wedding - 15 Jul 2016
As a wedding guest at Gosfield Hall I would like to share my experience of the venue.
My first impression was of an impressive wedding venue in high demand, however on closer inspection I found the rooms a little dated and the paint work a little chipped.
Due the high demand of this venue I also found that the wedding party were ushered in and out of the venue the next morning, rather like on a wedding conveyer belt, which personally I found very unromantic.
On a final note, I was served a drink in a mouldy glass, not what you would expect when paying so much for a venue. The bar man apologised sincerely after I noticed the hairy mould floating in my drink, but it made me wonder...
Beautiful setting, beautiful rooms and venue but when you're spending that kind of money on your wedding I'd expect the little things to be up to scratch to.
A little disappointed as a guest.
Hi Maggie, thank you for taking the time to leave a review of Gosfield Hall. We do take all feedback extremely seriously as this is the only way to move forward and constantly improve the services that we offer. As you can imagine, with the size and age of Gosfield Hall it is a constantly ongoing schedule of maintenance works. So far this year the large main entrance hall (Grand Salon) has been completely redecorated along with a number of guest bedrooms. Additional overnight accommodation has been created including a self contained cottage on site for the Bride and Bridesmaids the night before the wedding. As you can see there is constant investment in the building and I am sorry that you were not able to see this during your visit. Guests are served breakfast the following morning in the Ballroom between 9am and 9.30am, asked to check out of accommodation at 10am and then not asked to be off site until 11am. The following days wedding party do not arrive on site until Midday so we can ensure that there is never a crossover and the venue feels as though it is home to the couple until the second they depart. I would like to investigate further please your experience at the bar. Would you be so kind as to contact me directly with the date of the wedding you attended so I may interview the staff involved? I look forward to hearing from you and I very much hope to see you back at Gosfield Hall in the near future. Laura Vodden, Sales & Marketing Executive, email@example.com.
By Rae Barrow, on 22 Oct 2015
My husband and I married at Gosfield Hall on 1/11/13. The venue is beautiful but unfortunately we had a number of issues. After nearly two years I am finally writing this review because I don't want other brides to feel the way I feel when I look back at my wedding day... sad and disappointed. We were informed on 16 September that our front of house manager had been 'let go' and that someone else would take over which meant I felt that I had to repeat everything I had requested just in case something had been missed in the paperwork. On the day there were two issues which I know are going to horrify all brides to be. Firstly, the resident DJ played the wrong first dance song. It was so embarrassing and not something you would expect from such a reputable wedding venue. I had confirmed our song with both our new front of house manager and the DJ. Secondly, there was a power cut in the evening which meant we and our guests were in absolute darkness for about ten minutes. Again, this was very embarrassing. I received no communication from Gosfield Hall post wedding until I sent my feedback form in expressing my concerns a couple of months later. I finally then received an apology which as you can imagine in the circumstances meant very little. A wedding at Gosfield Hall is very expensive and such huge issues should not happen.
Hi Rae, the team at Gosfield Hall are absolutely devastated to hear that you have such awful memories of your special day. We always strive to ensure that your day with us is perfect in every way and have processes in place to make sure that every detail is covered. We have a very experienced and a very organised team of Front of House Managers, one of whom will meet with you before your wedding to put together a running order for your day and she will go through every detail thoroughly. She is on hand on the day, from start to finish and will do everything she can to ensure that you can make the most of your special day. It was very unfortunate that your initial contact opted to leave the company and we did replace her very quickly with our most experienced replacement.
With respect to the issue with our DJ, It is company policy that our in-house DJ will contact each bride and groom before their wedding day and couples are invited to provide a play list if they wish or to give an indication of preferred genres and for specific tracks if required. The DJ will also check and double check that he has the correct song for each couples first dance, as we realise how important this is. The Front of House Manager will also double check that you have been contacted and that the DJ has everything he needs. As a result of some of these policies not being adhered too on your wedding day, disciplinary action was launched against the DJ in question and they no longer work for the company, so please rest assured that we took your complaint very seriously. We send every couple a feedback form after their wedding and encourage their comments, which we take very seriously and act on them accordingly. The couples are contacted following this feedback by our Venue Manager. As you know, this is the process that occurred after your wedding and action was immediately taken.
If circumstances beyond our control result in a loss of power during your wedding, we have generators that can be switched on to ensure that your day can continue without further disruption. As with every building, the switch is not immediate but please be assured it is quicker than the 10 minute window indicated in your review.
Please be reassured that your comments were taken very seriously indeed and resulted in changes which will ensure that this does not happen again.
If you wish to discuss this further, please do not hesitate to contact me directly on firstname.lastname@example.org
By Martine & Simon, on 11 Jun 2014
We had our wedding here on 9th May 2014, and it was perfect!
The venue and staff are exceptional, faultless and so friendly, helpful and attentive. There are not enough words of praise!
We had Catherine as our front of house. From the beginning she was polite, friendly and profession, her manner gave us confidence in her straight away and she didn't disappoint. She was efficient in all communications and dealt with everything that was required on the day. She was always there but never intrusive.
The bar and waiting staff were also really friendly and efficient, we really wanted for nothing. They treated everyone so well, we felt like royalty.
The food at Gosfield is exceptional. My hubby and I love food, and it was really important to us, Gosfield didn't disappoint. Go on the perfectly planned evening, you have to pay but it is worth it. The service was also first class, everyone was served quickly and efficiently, no table was left waiting for anything. The evening buffet was also fantastic. There was more than something for everyone and it was out for ages, and so much of it.
We stayed over, which really did make it feel like our home. The breakfast was just as good, full cooked buffet, including poached eggs, which were perfect (as well as the usual cereal and continental bits).
Our day really was amazingly perfect, and most of it was without a doubt due to the staff and venue - Gosfield. Gosfield really are an amazing venue, but they are so much more than that. I could writes I much but not enough space!
If you want WOW, and fabulous food, venue with beyond exceptional service the you must book Gosfield.
It is worth every penny we paid!
Wonderful day but beware the dj!
By BRolfe, on 16 Apr 2013
We had the most amazing day at Gosfield. The place is stunning and they were incredible on the day... very slick indeed. The food was great and the atmosphere & ambiance of the house were perfect. One small word of warning would be about the resident DJ, it would be much better if Gosfield allowed you to hire your own but as that is not the case make sure you give him a very specific play list as otherwise it's just mainstream & classic 'wedding tunes'(unless of course that's what you like!)all night. We had a band and i'm really relieved we did :-) Other than that, it's a fabulous wedding venue.
By Lucie and Grant, on 18 Jan 2012
We fell in love with the house and its beautiful, light, ornate rooms but there is much more to Gosfield as a venue. The support and attention to detail given to us by our planner, Karen, was second to none and would please even the most obsessive bridezilla! Most of all, however, the day flowed effortlessly and we really felt special even though Gosfield do weddings almost every day. All of the suppliers were instructed where to go by staff so we could enjoy the preparations with our loved ones. We were greeted after our ceremony with cocktails and canapés and invited upstairs into a stunning ballroom filled with flowers just as we wanted. The food was absolutely amazing including the evening fish and chips which fuelled a night of dancing. We had rain on our August wedding day but I can honestly say I did not even notice because I was in the most beautiful wedding venue in the world having the day of my dreams!
By Lee and Pollyanna, on 08 Jun 2011
When you dream of getting married, you have a picture perfect vision of how the special day will be, but rarely in reality does it ever match up. However, I believe my day at Gosfield Halls was even more perfect then anything I could have ever imagined and I thank the wonderful, exceptionally professional staff.
I had the most perfect wedding that a bride could possibly ever have and will treasure the memories so fondly which are all thanks to Gosfield Hall offering such an amazing venue and for employing outstanding staff.