By Mrs Wilkes, on 17 Oct 2017Date of Wedding - 27 Sep 2017
Myself and Jamie would like to thankyou all for your great hospitality towards myself and guests.we all had a great afternoon.
The food was delicious and couldn't be faulted, every one commented on how lovely it all was. The layout and tables looked great and once again I couldn't of been happier.
Thankyou so much for everything on our special day.
I cant speak highly enough of The Abbey
By Phil and Laura, on 24 Oct 2017Date of Wedding - 09 Sep 2017
When we first started viewing potential venues, The Abbey was the first venue we saw and out of all the other venues we viewed, The Abbey blew every other venue out of the water. This was not just down to the cost, it was mainly the staff and the level of service we received upon our first meeting.
We were sold instantly and this was down to one person in particular, Kay Lilley. She catered to all of our needs and was always on hand to answer any queries that we had. Kay made us both very calm and assured that we could just arrive and everything would be taken care of and she did not fail on her promise. I know Kay has been planning weddings for some time now within the business and it and it shows, the wealth of experience she has and the invaluable customer service skills she showed were nothing short of exceptional especially as she turned up to greet us on the actual day when it was her day off which we were very touched at such a gesture.
I would like to say a special thank you to Locky who was looking after us on the actual day and I must say, he is another example the hotel should pride itself upon.
Another member of staff I would like to mention is Ian who was the manager during the weekend. He gave reassuring words based on his own experiences which settled our nerves and ensured the wedding party was well looked after including the arrangement of their button holes!
I can’t speak highly enough of The Abbey, Kay especially and the whole team! Your staff are a massive credit to your business and we will always hold The Abbey in high regard!
Our Surprise Wedding
By Rachel, on 04 Jul 2017Date of Wedding - 01 Jul 2017
When me and my partner decided to get married we had this dream of surprising our guests by telling them they were attending a 40th birthday party for my partner and announcing we were getting married when they arrived. We looked at a few venues but the Abbey Hotel was not only excellent value for money but we felt it was just the right place for us to be able to arrange our surprise wedding successfully. We booked the venue for 10 June 2017 and from that moment we had the most professional and friendly service from all the staff we came into contact with. Rachel handled most of the arrangements and was committed to making sure that the secret did not get out. She was amazing and everything went to plan. Aimi was with us on the day and even though they had not had a surprise wedding before you wouldn't have known it. All the staff on the day were brilliant and all our guest also commented on how friendly and helpful they all were.
The food throughout the day was amazing and there was plenty to feed our guests. Our guests were very impressed with their rooms as were we and we had a lovely breakfast the following morning with a good selection.
If you are thinking of planning a wedding, hosting an event, staying for a night or just eating at The Abbey Hotel I wouldn't think twice. I would highly recommend it and me and my partner are so glad we decided this was the place to make our dream come true. Thank you to everyone at The Abbey Hotel for being a part of this.
Our thanks and commendation to you all
By Peter, on 20 Jul 2017Date of Wedding - 03 Jun 2017
Having celebrated our wedding at The Abbey Hotel on Saturday 3rd June 2017, my husband and I feel compelled to write to commend the staff at the hotel for their service, professionalism and willingness to help. The staff at the hotel could not do enough to help us; nothing was too much trouble. Service was given willingly and with a smile. We cannot commend the staff highly enough. Our guests commented very favourably about all aspects of the day at the hotel from the upkeep of the grounds, to service of all staff and the quality of the food. Our thanks and commendations to you all.
It would be remiss of us to not give a special mention to Kay Lilley. from our initial meeting with Kay at the end of 2016 until the wedding day Kay has been an outstanding professional who has been a credit to your hotel. Despite looking at alternative venue, the choice of where to have our wedding was a real "no-brainer". It would not be an exaggeration to say that this was largely due to the commitment, dedication and professionalism of Kay. She listened to what we wanted, made suggestions about how our day could be enhanced and delivered on everything she promised. This is unfortunately such a rare occurrence nowadays it would seem. Kay has been an outstanding support throughout our wedding planning and we are under no illusions that the success of and enjoyment from yesterday was enhanced by Kay's involvement. please her on our behalf and pass on our thanks. Indeed, the words "thank you" would hardly suffice.
We have had the most fantastic start to our life as husband and husband and remain grateful to Kay and the staff at the Abbey Hotel.
By Steve, on 10 May 2017Date of Wedding - 04 Feb 2017
We had our wedding held at the abbey all we can say is it was perfect,the hotel is immaculate the staff there are genuinely friendly smartly dressed & nothing is too much trouble for them rooms are great sizes if you can afford the little extra to superior rooms go for it you won't be disappointed . The wedding packages are so well priced if you have any doubts in booking your wedding here then dont it's fantastic they sort everything out the food is perfect the wedding planners are fantastic meals/breakfast. ( buffet style ) is great & unlimited we cannot fault this place at all I'm sure any type of function they seem to be able to cater for I would not hesitate to book here again great location plenty parking space
Perfect Wedding Venue
By Nina, on 10 May 2017Date of Wedding - 15 Oct 2016
We had our most perfect wedding day at the Abbey Hotel. We bought a wedding package which included the invaluable help and expertise of wedding planner Kay Lilley. She took the stress out of it and our whole wedding planning experience was a very enjoyable and exciting one. Over the year of planning Kay has become someone we both consider to be a friend. We couldn't have done it without her.
The wedding day itself was run by events coordinator Amee and her team. The day ran like clockwork and without a hitch. The room had been dressed exactly as we had wanted it. The food was outstanding. All members of staff seemed to know exactly what they were doing and when they should be doing it. It was all extremely well organised but my wedding day still felt very relaxed and not at all regimented. The day couldn't have gone any better and Amee's calming influence at times when I was getting flustered was very much appreciated. I can't stress enough how helpful and hard working the staff were. From planning through to the wedding day, if something wasn't as I wanted it, there was no fuss about changing it and putting it right. We couldn't have had a better team of people planning and working at our wedding than Kay, Amee and the rest of the team.
All of our guests have been telling us how the Abbey was a fantastic venue. How good the food and service was. How comfortable the rooms were. No one has had a negative word to say. And most importantly, Darren and I are delighted that we made the choice of the Abbey Hotel for our most perfect wedding day. It couldn't have been better.
Our wedding day
By Liz, on 25 Jul 2015
My husband and I were married at The Abbey Hotel in the 10th July this year and had a fantastic day. Kay our wedding coordinator made everything so easy for us and nothing was too much trouble for either her or her colleagues. On the day Kay came to see us which was lovely (providing the personal touch) and Oliver was brilliant throughout the day making sure everything ran smoothly. The other hotel staff were helpful and polite and made sure we had everything we needed. The food throughout the day was fantastic and the guests who stayed for the evening in the hotel could not find any faults with their rooms which were spacious, really comfortable and pleasing to the eye. We would definitely recommend the hotel as a venue for anything thinking of getting married...we had the best day and would not change a thing.
By Stephen, on 10 Jul 2015
Excellent - would highly recommend this venue. Staff, accommodation and wedding organisation could not be faulted. Guests thought the location and service were all excellent and were most satisfied with their stay.
Wonderful Wedding Weekend
By Phil, on 10 Jul 2015
Performing to this level does not just happen. The Abbey is a well oiled machine and somebody obviously knows how to get repeat business. Just brilliant and not just my comments but the whole of our party. Well done.
My Daughters Wedding Day
By Sam, on 05 Feb 2015
On Friday our daughter zoey got married, the venue was held at the abbey hotel, I could not of wished for more from the hotel, locky and hes lovely staff were very professional, polite, and very attentive, The chef and the kitchen staff did an amazing job providing us with such lovely food which everyone commented on ( I can highly recommend the beef) the hotel rooms were lovely we stayed in the studley room which over looked the golf course with gorgeous views, especially first thing in the morning, breakfast was buffet style with so much choice it was great I must of gone up 3 times, again the staff very attentive, so I would like to say a massive thank you for making our day and zoey and Luke's day so special, I know the hotel holds lots of wedding fares though out the year please have a look round so glad I did kind regards Samantha and Graham x x x
My Wedding Day
By Alison J, on 05 Feb 2015
Myself & my new husband fully enjoyed our Wedding Day back in October here. The food and service was excellent, they could not do enough for us and our Wedding party. Over 50 of our guests stayed over and all said how good the breakfast was with plenty of choice. And that their rooms were very spacious and clean. We are looking forward to staying here again for our 1st Wedding Anniversary next year.
The Perfect Wedding Day
By Andrew G, on 05 Feb 2015
We wanted a memorable wedding day for our daughter and her husband to be. We have driven past the Abbey many times and it always seemed a vibrant place. The price details were comprehensive,and no hidden extras.The "Happy Couple" booked an appointment with the wedding coordinator. Everything was as described so we booked without hesitation. The only thing the hotel could not do was to book the registrar and publish the banns. Full details of how to do this was in the brochure. Communication was good between staff and family and all went smoothly.
The Abbey are not rigid in their approach and various relatives who wanted to do flowers, table decorations and the cake were given a free hand.The Abbey has superb grounds for photographs,but our booking was January. The entire ceremony was conducted in a superb suite where all function rooms lead from a central foyer.As it happens the weather was good enough to have outside photos, but the weather could not have spoiled the day. Above the functions rooms were some very comfortable suites which could be booked at very reasonable prices for guests.
The actual day was a model of efficiency. A toastmaster kept everything under control and moved everything and everybody with dignity and no unnecessary pauses. All aspects of the catering were top notch and the bar was open throughout.
In the evening a disco and buffet were arranged by the Abbey. Standards were maintained.
The greatest thing was that everything was completely under control and we were able to relax and enjoy ourselves, there were no frayed tempers.This is quite a long review,but I could not believe the warmth and calm efficiency of everyone and felt that this needed to be reported. It was so refreshing to see such fine service.