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About

On Hitched.co.uk since 2024

Last update: January 2026

Ensure Every Loved One is Part of Your Story

Planning a wedding is about bringing the most important people together to create lasting memories. However, for guests who need extra care and support — and the family members who usually support them—attending a full day of celebrations can feel like a challenge.

Serendipity Care Yorkshire Ltd provides a professional, one-to-one care, support and companion service, ensuring that those special guests can attend weddings and events with dignity, independence, and total comfort.

Giving Families the Freedom to Celebrate

Often, the unpaid carers in a family are so focused on managing the needs of a loved one that they miss out on the joy of the occasion. Serendipity Care steps in to provide that essential "Me" time. By providing dedicated support for a guest, the company allows family members to shift from "carer" back to "guest," empowering everyone to wholeheartedly engage, relax, and celebrate together.

Expertise and Peace of Mind

Founded by a healthcare professional with over 12 years of experience, Serendipity Care offers a tactful and empathetic presence backed by healthcare knowledge. Their services include:

  • Logistical Support: Assistance with travel to and from the venue, mobility, and activities of daily living.

  • Personalized Care: Helping with meals, drinks, and vital medication reminders.

  • Professional Standards: The service is fully insured and backed by an enhanced DBS check.

Supporting Them to Be Them - The mission of Serendipity Care is to promote dignity. They don’t simply "watch over" a guest; they empower them to feel confident and included. By supporting a guest's independence, the service ensures they have a purposeful, wonderful time, allowing the hosts to relax knowing their loved one is in expert hands.

About the Founder

The driving force behind Serendipity Care Yorkshire Ltd is a dedicated Registered Nurse with over 12 years of experience across the healthcare sector. Having spent a significant portion of her career as a Palliative Care Nurse, she possesses a profound understanding of the delicate balance between clinical necessity and emotional well-being. Her extensive background has instilled in her a deep commitment to treating every individual with the highest level of respect, compassion, and professional excellence.

Driven by the belief that a need for care should never be a barrier to celebrating life’s greatest moments, she founded Serendipity Care to bridge a vital gap in the wedding and events industry. Her unique perspective allows her to navigate complex care requirements with a tactful, "invisible" touch, ensuring that guests feel supported without feeling "supervised."

With a current enhanced DBS check and comprehensive professional insurance, she provides families with the ultimate peace of mind. Her goal is simple: to use her professional expertise to empower others, supporting them to remain themselves and fully participate in the magic of a wedding day

Making it a Magical Day for Everyone - Based in Beverley, East Riding of Yorkshire, Serendipity Care is happy to travel to venues across the region and beyond.

Wedding day packages

✨ The Bronze Package – Event Only Starting from £350 This package is ideal for guests who require a professional companion solely during the wedding festivities.

  • On-Site Support: Serendipity Care meets the guest at the venue to provide immediate assistance and reassurance.

  • Mobility & Independence: One-to-one care throughout the ceremony and reception, ensuring the guest is safe and comfortably included in all activities.

  • Venue Transfer: If the celebration moves to a second location, transport is provided in a fully insured vehicle with the chaperone remaining by their side.

✨ The Silver Package – Home, Event, Home Starting from £550 A comprehensive "door-to-door" service that provides continuity of care from the moment the guest begins their day.

  • Morning Preparation: Assistance at the guest’s home with dressing and grooming to ensure they feel confident and ready.

  • Seamless Transportation: Door-to-door travel in a fully insured vehicle to and from the wedding venue.

  • Full Event Care: Dedicated companionship throughout the wedding day.

  • Evening Transition: Upon returning home, the guest is assisted with changing, medication prompting, and the preparation of light refreshments before settling in for the night.

✨ The Gold Package – Home, Event, Overnight Starting from £850 The premium choice for guests who require extended support and for families seeking total peace of mind.

  • Total Day Care: Includes all the preparation, transport, and event companionship featured in the Silver Package.

  • Overnight Residency: The professional chaperone remains at the guest’s home overnight to provide continuous one-to-one support.

  • Next-Day Assistance: Support continues into the following morning with breakfast preparation, medication management, and morning care routines.

The Bespoke Collection: Tailored Care for Unique Celebrations

While Serendipity Care offers structured packages, it is understood that no two guests—and no two weddings—are exactly the same. For those whose requirements fall outside of the standard offerings, Serendipity Care provides a fully bespoke service designed to adapt to the most intricate of wedding plans.

This premium, individualised approach ensures that every guest’s experience is seamless, regardless of the complexity of their needs or the scale of the event.

A Service Built Around Your Guest

The Bespoke Package is ideal for families and couples who require a higher level of flexibility or specialized coordination. Serendipity Care works closely with clients to curate a support plan that mirrors the unique flow of their wedding day.

Potential bespoke arrangements may include:

  • Extended Multi-Day Support: Comprehensive care for destination weddings or multi-day celebrations, ensuring consistency for the guest from the rehearsal dinner through to the post-wedding brunch.

  • Specialized Complex Care: Tailored support for guests with specific requirements, mobility challenges, or cognitive needs that necessitate a more nuanced, highly experienced approach.

  • Multiple Guest Coordination: Provision of care for more than one guest, ensuring that several family members can attend and enjoy the festivities simultaneously.

  • Custom Travel Logistics: Specialized transport arrangements for weddings involving multiple venues or long-distance travel.

The Consultative Process

Because this service is entirely unique to the individual, Serendipity Care invites clients to a private consultation to discuss the fine details.

During this conversation, the team explores every aspect of the guest's routine, the wedding itinerary, and any specific preferences to ensure the care provided is not only professional but also deeply personal. This collaborative approach allows Serendipity Care to provide a transparent, all-inclusive quote that reflects the exact level of support required.

Begin the Conversation

Serendipity Care believes that every loved one deserves to be part of the magic, without compromise. To discuss how a bespoke care plan can be integrated into your wedding day, please reach out directly.

What to do next -

To ensure your wedding day is as stress-free and inclusive as possible, Serendipity Care follows a structured and thoughtful booking process. Below is an information sheet detailing how we work with you to provide seamless care for your loved ones.

  • Initial Enquiry:

    • Contact us via our website’s "Get In Touch" form or by phone to discuss your wedding date and specific needs, please be aware you may need to leave a message.

    • We provide an initial overview of how our professional carer and companion services can support your guest,

    • We also send you a form to complete and return, please don’t worry if it cannot be completed in full as this is something we can both work on completing as we go along.

    Personal Consultation:

    • Once you're ready to move forward, we schedule a consultation via Microsoft Teams, phone, or in person (if possible).

    • During this session, we discuss the logistics of the day, individual care requirements, and mutual expectations to ensure a perfect fit.

    Detailed Event Planning:

    • We walk through every stage of your wedding day together.

    • A detailed plan is documented and sent to you for approval, usually via email. We are happy to make any necessary amendments to ensure your complete peace of mind.

    Optional Introduction Visits:

    • To build rapport and ensure your guest feels comfortable, additional introduction visits can be arranged prior to the big day (subject to an hourly rate and mileage).

    Securing Your Date:

    • To finalize the booking and secure our services for your date, a 30% non-refundable deposit is required.

    • The remaining balance is due 30 days prior to your wedding.

    Flexibility & Changes:

    • We understand that plans can evolve. You may amend your chosen care package up until 30 days before the event.

    • While we will always try to accommodate a change of date, this is subject to our current availability.

    On the Wedding Day:

    • Depending on your chosen package, we provide one-to-one care, mobility support, and transportation (in a fully insured vehicle) to ensure your guest is independent, safe, and empowered to enjoy the celebrations alongside you.

  • Woman-owned

Reviews for Serendipity Care: Companionship, Carer and Support

L
Laura Sent on 06/11/2025
5 out of 5 rating

Amazing Support

Carolyn provided support to enable my Nana to attend our wedding, as the only surviving grandparent it was important to have Nana be part of our day. Carolyn was understanding of Nana's needs and how best to support Nana to enable my mum to have a well earned day off from the responsibilities of caring and enjoy her day as mother of the bride. Carolyn is kind, caring and compassionate, nothing is too much trouble. Nana really valued Carolyn's support on the day and everything went as expected. If you are looking for someone to support a loved one to attend your special day look no further and get in touch with Carolyn for a 5 star experience.
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Meet the team

Carolyn Lewis
Carolyn Lewis
director

Hi there, let me tell you about me.

The busisness is me, supporting and empowering those you love to attend a weeding that they may not have been able to attend without having someone to be with them.

Im a nurse with over ten years experience and usually care for people who are elderly or frail, or have a life limiting condition, i have palliative care experience and believe whole heartedly the unseen benefit of promoting someones independence to help them feel special and valued. I believe being included can really boost a persons sense of self and value, it lifts their mental health and well being.

I hope to do two things well one is to support the person I will be caring for but the other vital person I support is that usually unpaid carer who can have a period of respite where they can be totally present and involved in the day, both the time leading up and the time following this day, but also know that their loved one is being supported and can feel comfortable and confident.

It's so important to make memories and share precious quality time with those we love and this is what i want to facilitate to be made real. I have catch ups, so that i can gather information to aid me to do my role with confidence and competence so that everyone can have as stressfree time as possible.

I look forward to meeting you.

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