NameSwitch Reviews

Reviews

5.0 out of 5 rating

5.0 Fantastic

5.0 out of 5 rating

90 reviews

99% recommend it

Write a review

• Quality of the service
  4.9 out of 5 rating
  4.9
• Response time
  5 out of 5 rating
  5.0
• Professionalism
  5 out of 5 rating
  5.0
• Value for money
  4.9 out of 5 rating
  4.9
• Flexibility
  5 out of 5 rating
  5.0

Write a review

Badges

+4 User photos

• Featured

  Jema Sent on 05/12/2023
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Brilliant service

  If you’re looking for an easy way to switch your name with all the forms in one place, Nameswitch has a lovely supportive team Nameswitch. The team responded really quickly to my queries and I decided to go with the premium service with a deed-poll required, all my forms arrived quickly and I’ve not got all my details updated. Very simple and quick

  If you’re looking for an easy way to switch your name with all the forms in one place, Nameswitch has a lovely supportive team Nameswitch. The team responded really quickly to my queries and I decided to go with the premium service with a deed-poll required, all my forms arrived quickly and I’ve not got all my details updated. Very simple and quick

  NameSwitch's reply:

  Thank you Jema! So glad you found us and found the service so helpful :) We have a range of packages to suit a variety of name change options - for those looking to make a change beyond taking other half's surname (or double barreling) deed polls are often needed and we have packages to cover that too - everything under one roof to make the switch so much easier. Wishing you all the best as your chapter continues to unfold!
• Bex B. Sent on 14/12/2023
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent ⭐️⭐️⭐️⭐️⭐️

  Excellent service throughout for both my husband and myself. Customer service helped so much and very responsive too. Highly recommended ⭐️

  Excellent service throughout for both my husband and myself. Customer service helped so much and very responsive too. Highly recommended ⭐️

  NameSwitch's reply:

  Ahh thank you Bex! It was our absolute pleasure - we get excited when brand new team names are formed. Wishing you all the best as your new chapters continue to unfold
• Millie C. Sent on 06/03/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  So much easier!

  It was so easy to use nameswitch to change my name, they send through all the paperwork you need via email which I was then able to work through to change my name in various places, saved me loads of time!

  It was so easy to use nameswitch to change my name, they send through all the paperwork you need via email which I was then able to work through to change my name in various places, saved me loads of time!

  NameSwitch's reply:

  Thank you so much Millie for taking the time to leave a review!
  
  Your personalised NameSwitch toolkit (complete with all the letters, forms and instructions) allows you to blast through you name change requests and saves you hours of research, letter writing and form filling (not to mention procrastination).
  
  So pleased you found the service helpful and all the best as your next chapter unfolds!
Did the reviews win you over?
Send a message
• Ruth Sent on 11/12/2023
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Brilliant!

  I thought when the wedding was done all the hassle and admin was over...then i realised i needed to change my name. Hating life admin at the best of times i thought this had all the makings of a disaster. I used the NameSwitch service and they were absolutely amazing from start to finish and made everything so simple. Brilliant idea, brillant service, brilliant people.

  I thought when the wedding was done all the hassle and admin was over...then i realised i needed to change my name. Hating life admin at the best of times i thought this had all the makings of a disaster. I used the NameSwitch service and they were absolutely amazing from start to finish and made everything so simple. Brilliant idea, brillant service, brilliant people.

  NameSwitch's reply:

  Wow what a lovely way to start the week! Thank you so much Ruth for taking the time to share your experience with others - we are thrilled that you found the service so helpful - our aim is to make the dreaded name change a breeze and we pride ourselves in delivering the best possible customer service. Wishing you all the best as your next chapter continues to unfold Ruth!
• Dawn F. Sent on 05/03/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beyond expectations; highly merited.

  Fantastic efficient service. Highly recommended.
  Excellent communication and response time. In fact I received my paperwork in less than 24 hours. Catherine responded to a query and was very helpful. I cannot fault this service. Money well spent. Very professional 5 star service.

  Fantastic efficient service. Highly recommended.
  Excellent communication and response time. In fact I received my paperwork in less than 24 hours. Catherine responded to a query and was very helpful. I cannot fault this service. Money well spent. Very professional 5 star service.

  NameSwitch's reply:

  Why thank you so much Dawn! Really thrilled to receive this review and Catharine is indeed a star! So pleased you were happy with your experience and thank you for taking the time to post a review. Wishing you all the best as your next chapter unfolds!
• Tazeen L. Sent on 28/11/2023
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  So wonderfully helpful

  I am a doctor and after marriage I wanted to keep my professional name and married name separate. I also wanted to change my first name which I had always wanted to do. I was sprawled in a paper storm, and had no idea where to start and what to do!
  
  Cecile had a phone call with me and explained my options to me, and clearly knows her stuff!
  
  I have had personalised instructions on how to change my name in professional and personal settings, and I don't think I could have managed this on my own.
  
  Highly recommend!

  I am a doctor and after marriage I wanted to keep my professional name and married name separate. I also wanted to change my first name which I had always wanted to do. I was sprawled in a paper storm, and had no idea where to start and what to do!
  
  Cecile had a phone call with me and explained my options to me, and clearly knows her stuff!
  
  I have had personalised instructions on how to change my name in professional and personal settings, and I don't think I could have managed this on my own.
  
  Highly recommend!

  NameSwitch's reply:

  So thrilled to have been able to help you with your switch Tazeen! We are increasingly helping brides (and grooms) switch names their way - keeping a maiden name professionally is becoming a very popular choice which we affectionately refer to as the 'best of both'. Wishing you all the best as your next chapter unfolds.
• Rachel Sent on 20/12/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent, responsive and informative

  Cecile and the team have been so helpful, responsive, informative and friendly. They have gone over and above to help me and have been so lovely in the process. 100% wouldn’t hesitate to recommend their service. Thanks so much

  Cecile and the team have been so helpful, responsive, informative and friendly. They have gone over and above to help me and have been so lovely in the process. 100% wouldn’t hesitate to recommend their service. Thanks so much

  NameSwitch's reply:

  Thank you so much Rachel for taking the time to share your experience with other Hitched members! We are thrilled that you have found the service to be helpful - we pride ourselves on delivering the best possible customer service and are incredibly lucky to interact with so many lovely couple's like you! All the best in your new chapter :0)
• Phillippa S. Sent on 18/11/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Brilliant service from start to finish

  
  Incredibly fast, efficient and well run service. Customer service also very helpful and quick to respond. A very useful service. Thank you.

  
  Incredibly fast, efficient and well run service. Customer service also very helpful and quick to respond. A very useful service. Thank you.

  NameSwitch's reply:

  Super Phillippa, so pleased you found the service helpful and so pleased we were able to help you with your name change! All the best in your next chapter.
• Eva B. Sent on 14/11/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Thank you so much for taking the Dread out of Changing My Name!

  I have never received such good customer service as I have from NameSwitch. I work in customer service and it was something to aspire to! I came home from a busy day at work with the daunting aspect of right I need to change my name. I stumbled upon this perfect little website and spoke to the webchat - as I didnt have a clue where to start or what I was doing! They helped me by explaining everything in detail and pointing me in the right direction. I made a mistake while I was on the website (because I was so tired) and the chat bot came back and said that I purchased the wrong package and instructed me through what I did next. Once finished they then did a brief look over to double check everything was correct! EXCELLENT Customer Service! Then my documents came in the mail only a couple of days later and everything was nicely and neatly together with clear instructions. I honestly could not fault the experience and made changing my name much easier than it could have been! Thank you NameSwitch, thank you so much!

  I have never received such good customer service as I have from NameSwitch. I work in customer service and it was something to aspire to! I came home from a busy day at work with the daunting aspect of right I need to change my name. I stumbled upon this perfect little website and spoke to the webchat - as I didnt have a clue where to start or what I was doing! They helped me by explaining everything in detail and pointing me in the right direction. I made a mistake while I was on the website (because I was so tired) and the chat bot came back and said that I purchased the wrong package and instructed me through what I did next. Once finished they then did a brief look over to double check everything was correct! EXCELLENT Customer Service! Then my documents came in the mail only a couple of days later and everything was nicely and neatly together with clear instructions. I honestly could not fault the experience and made changing my name much easier than it could have been! Thank you NameSwitch, thank you so much!

  NameSwitch's reply:

  Thank you Eva for taking the time to share your experience with others. We take great pride in our customer service - it is a major part of the overall experience and this review is testament that our fabulous team have got the ingredients right! Thank you again and all the very best in your new chapter!
• Daisy A. Sent on 15/07/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Genius idea!

  
  Absolutely loved using Name Switch to change my name after I got married a few weeks ago! It was so easy and straight forward, it’s saved me so much time and was pain free to use. I would recommend it to any one changing their name!

  
  Absolutely loved using Name Switch to change my name after I got married a few weeks ago! It was so easy and straight forward, it’s saved me so much time and was pain free to use. I would recommend it to any one changing their name!

Did the reviews win you over?

Send a message