Queensberry Event Hire is a company based in Dumfries & Galloway, South West Scotland that offers innovative, unique marquee hire solutions for special events, ranging from weddings to garden parties to corporate events. Queensberry Event Hire delivers high quality marquees and accessories, covers Scotland and North West England.
Queensberry Event Hire specialises in marquee/furniture/lighting hire for events and weddings. They offer a range of stunning, premium quality marquees, which include original NZ import the Queensberry Pole Marquee to traditional Pole marquees, as well as pagodas and clear span frame.
The company has professional, dedicated team to design and set up exceptional marquees and other decor settings, at any venue or location. Tailored packages are offered, which can include chair/table/bar hire, also dance floor, lighting, stage hire is also available. In addition, event hire products like generators, ducted diesel space heaters are offered.
1 Reviews for Queensberry Event Hire
Recommended by 0% of couples
6 User photos
Ryan B. · Married on 07/08/2021
Please Look Elsewhere
Unfortunately, we used Queensberry events for our wedding this summer. Their customer service matches their craftsmanship (poor). We have contacted Queensberry several times both before the wedding, during and after, with no response at all. This review is to help anyone who is thinking of using this company, I am not usually one to complain but the extreme disappointment in the conduct of this company cannot be ignored.
Firstly, the cleanliness of the marquee was extremely disappointing, especially in the current pandemic. The marquee itself was filthy, along with the tables still having food on them from the previous hire and the carpet littered with stains. An external company had to be used to clean the marquee, however the stains that were on the flooring, were still visible on our wedding day. This is not something that should be expected when using an events company. It feels as though, we were just given what was available and did not receive the type of service and marquee that we had paid for.
The catering tent was not watertight, causing flooding. This caused a huge delay with the start of our wedding breakfast, eventually meaning we were two hours behind schedule which impacted our evening DJ/party. This was due to be 4 hours long (which we had paid for), however ended up being 2 hours. Our catering company were unable to work in the area until the problem had been fixed. Luckily our celebrant contacted her husband, who he and a friend fixed the flooding problem in the catering tent. It had seemed that the tent was not assembled correctly with huge gaps. Our wedding planner was trying to find sandbags to stop the flooding. This obviously caused a huge problem on our wedding day.
As you can imagine this was extremely disappointing and something that could have been prevented if the team had constructed the catering tent in the proper way. We were made aware that they did not have your full team available for the construction of the marquee, this may have contributed to the poor job. Having said by the owner himself to a colleague, that they better check on the construction of the catering tent as those members of the team "don't know what they're doing", this flooding issue was inevitable and more importantly preventable.
There also seemed to be differences in what we were told we had hired. We were told that the walls of the marquee were sliding glass doors. We actually had a marquee with PVC roll up windows. Whether this was a mistake made when packing the truck or were we infact told the wrong information throughout the communications over the past 2 years?
We were under the impression that we had acquired one of the best marquee companies in Scotland based upon reputation, recommendation and price. However, unfortunately what we received was ill constructed, dirty and unsafe. We are disappointed with the service we received, especially when spending a small fortune with this company.
Hindsight is a great thing and I wish we had trusted our gut and gone with a different company. I would recommend using any other company than Queensberry.Sent on 22/08/2021
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