Few would argue that Seasons Pantry are the premier caterers in Rugby. With significant experience, this service has taken catering to a whole new and contemporary level. They do things differently by providing the freshest and ethically sourced ingredients that are guaranteed to be eco-friendly and absolutely sumptuous. They do all this in a way that is affordable and completely based on your specific needs.
Their aim is to impress not only with taste but in presentation. They have a stylish and modern outlook in everything they do from large wedding banquets to children's parties and corporate events. Russell Hill who is the creative force behind Seasons Pantry has worked with some of the most prestigious venues in the country and his versatility allows him to offer you a sky's the limit range.
They are well known for providing canapes and drinks, afternoon tea, finger buffets, sit down dinners, feasting tables, sharing food and everything in between.
With a distinctive creative flare, the Seasons Pantry team provide a personal service, advising on menus, table settings, serving staff, event styling and much more.
1 Reviews for Seasons Pantry
Recommended by 0% of couples
Fergus B. · Married on 10/08/2019
We chose Seasons Pantry and Russell to cater our wedding in August 2019, because they had seemingly good reviews, great photography, slick marketing and Russell was very proactive when it came to responding to our initial queries and questions.Sent on 25/01/2020
The proactivity and responses immediately tapered off once we had paid the deposit however and everything went downhill from there. Leading up to the wedding, we were worried about a no show, as a result of other reviews we later discovered. It seems others have been left in the lurch on or around the day, which is terrible. This led to considerable stress and us having to put up back up plans and putting extra effort into chasing Russell to meet.
Out of the blue, Russell dropped the bomb shell that we would have to pay for his oven equipment despite this not being listed anywhere in the contract. We had budgeted very carefully for the wedding as any couple would do and so we had a sit-down with Russell where he relented eventually and he agreed that if we paid more money early, this allow him to book the ovens.
We did so under the agreement that the money was a holding fee for 110 guests and that as long as we informed him of the final numbers 3 weeks before the bid day, we would be paid back the difference. This was all in writing in the contract, however ever since the wedding day Russell has ignored calls, emails and all attempts to contact him. His website is down and he is clearly attempting to relent on returning our money.
This is all bad enough, but to the most important mater of the catering itself, the mains were cold, the ‘vegetarian’ option contained meat – Yes, that really was the case. One of our guests noticed the taste of meat, which she had not eaten for years and when we asked Russell’s team, we were informed that there was probably some meet in the sauce on the vegetarian pasta. This was hugely disappointing. They also run out of evening food – despite us paying for the appropriate portions.
All in all, we were hugely disappointed with Russell & Seasons Pantry and I would advise anyone to strongly think again about working with him or his team. I have read other reviews with similar stories and I really hope no one else has to go through this.
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