"Poor service, poor advice, poor alterations"
I found the dress place to offer very little advice or assistance on silouette so I chose a dress with deep V back and angled straps. On reflection my shoulders slope downwards so there was no way the straps were ever going to stay on my shoulders... I did raise this before I purchased the dress but was told when the dress in the correct size and fitted to me by alterations it would be perfect. Well to cut (a very long and traumatic) story short the seamstress took so much away from the shoulders it completely lost the deep V back that was so special about the dress. Neither did the straps stay on my shoulders. I was never consulted or informed this would happen, I was told they had been doing this for 20 years and they knew what they were doing. Some very poor lace matching (shown on my profile pic), bra carries far to large to carry anything and a ruined back my alterations were complete. £400 they charged me to ruin my dress then sent me away to buy body tape from John Lewis.
3 of 3 found this review useful
Was this review useful?