The JL gift list has been, by far, the most stressful element of our wedding prep!
Firstly, our nearest store wouldn't register us, and the one that would is London (we are south coast).
They then forgot they had accepted our list registration and we had to go to and fro over the phone/email for about a month for someone at JL to click the "computer says yes" button.
We made our appointment to scan in our nearest store, turned up, and the rudest of customer service advisers refused us saying they had no record of our appt or our list, even though I had the email booking confirmation!!
Eventually sent to start scanning, scanner didn't work. Back to customer services to change it, still wouldn't work. Swapped for a third scanner before giving up and manually entering product numbers. Some had been in shop floor so long the numbers were illegible.
Had our free tea & cake (the only positive bit) and returned the scanner. Gave up, left the store and finished it online at home.
That early August.
Had an email this week saying some of our items are now on their reduced list so we need to remove the items from our wedding list, recommendation to convert to vouchers. Some guests have already selected these items and paid for them, and even since then they have reduced and are no longer available!
I'm not holding out much hope for what or when gifts are delivered - we are getting married next week so it is supposed to be 2 weeks after that. I'm not holding out much hope.
Don't do JL.