29 Oct 2012, Peter Gold rated West Lodge Park Hotel 




Congratulations to West Lodge Park Hotel
I write to congratulate you on your fantastic hotel once again following our wedding at West Lodge on 21.07.12
Having been to West Lodge many times over the past 10 years, we held our engagement party there a couple of years ago and once deciding the time was right to get married, we then began to explore our options, viewing many venues.
West Lodge stood head and shoulders above its competitors in terms of the service provided, the quality of food, its location and the beautiful grounds.
Sharon, our wedding co-ordinator was amazing. She made us feel so special, nothing was ever too much trouble. Her professional approach and the way she balances this with being a down to earth 'normal' person, who genuinely made us feel as though she really cared, was amazing. Not only did she organise everything perfectly, she offered support when things were getting stressful, she was quick to provide advice on choices that we needed to make and made me (a very fussy person!) feel totally relaxed.
I would also like to mention how unbelievably efficient Will was on the day. I think it was Adam who was in charge when we got engaged and he was so good at what he did, I was very concerned that Will be live up to those standards. Well I can honestly say that he did! The qualities required to do the job he did for us include patience, confidence, knowledge, good manners and calmness and he excelled in all of these.
Finally, all the staff, from bar staff, to kitchen staff, to waiters, were so professional. They seemed to know immediately that I was the Groom, if I asked for something, it was provided, promptly and professionally.
We will of course be back in the near future!