08 May 2012, Kirsty rated The Queens  

VERY HELPFUL
Hi Allison Just very quickly thank you for all your help we had an amazing time yesterday and it all went brilliantly. All the staff were fantastic especially Lewis the concierge who was very helpful this morning with getting all the stuff out into the car. Thank you again!!

08 May 2012, Sarah rated The Queens  

Amazing
Hi Helen, Just wanted to say thank you very much for the ball last week, it was an amazing night and everybody had a fantastic time.

27 Apr 2012, Neil & Rebecca rated The Queens  

Thank you
We would both like to convey our heartfelt thanks to you and your amazing staff at the Queens once again for making our wedding day run as perfectly as we had always hoped. We cannot say how grateful we are to you for everything which was done, from dressing the room so beautifully, to being courteous and professional with us throughout the day, allowing us to enjoy the celebration, safe in the knowledge that the whole thing was in the best hands. The room was beautiful and looked even better than we could have hoped. The help and advice offered to us in the build up by both yourself and Harold was absolutely brilliant and serves as testament to your experience and competence in these events as the whole thing ran without a single hitch. Of course, this was also helped in no end by your wonderful staff. Throughout the day, throughout the night, and even well into the afternoon of the day after, everyone we encountered was friendly, polite, considerate, but above all, tremendously helpful. No job was too much of an ask and everyone seemed so happy to be able to lend a hand no matter what was called for, whether it be helping us with the logisitics of removing all our boxes, or going off into the night with a random musician to look for a piece of drum kit! We would also like to pay our compliments to your catering staff for a delightful meal, which many of our guests, we are sure, are also deeply thankful for. It really was delicious. We really could not have had the perfect wedding which we wanted without your help, and for the smiles on our faces throughout the day and after, we thank you. Neil & Rebecca

24 Apr 2012, Mr Leaver rated The Queens  

The perfect show round
Helen, can I just say thank you for the time you spent with us both today. You made us feel very welcomed. You were the perfect host and we can not thank you enough. We can not wait to book, officially, and start planning our wedding with you. We are confident that with your help we will have as near a perfect day as we can hope for.

27 Mar 2012, T. Smith rated The Queens  

Very glad I chose the Queens!!
I used the Queens Hotel for my halls of residence formal event and am so glad I did so. The events team- Allison and Rebecca- were just great, extremely helpful and a pleasure to meet. The evening went just as I planned and this was all due to the wonderful service the events team provided. Allison was the perfect host and responded to any enquires immediately. She took time and care to ensure that all my needs were met and, in the the end, I had a fantastic space, great food and a friendly and talented DJ from Night Owls, which the events team arranged for us. The night was enjoyed by all and I really can't say enough about how brilliant the Queens and the events team have been in making this happen.

19 Mar 2012, Mick rated The Queens  

Really Special
Hi Allison, We just wanted to thank you an all of the staff at the Queens for making our day really special. Everything was perfect and and we couldn't have wished for more!

14 Mar 2012, Sue rated The Queens  

Dear Ivar, I felt I wanted to send you this email because for the past weeks I have been dealing with one of your staff members, a Helen Berriman. Helen has been professional from day 1 and is always so helpful, nothing is ever too much trouble. I met Helen at the Queens on one occasion with my client Mr and Mrs Brear and Helen was so helpful, her manner is excellent and the reason I wanted to send this email is that it isn’t often you encounter somebody who understands and portrays great customer service. As yet we haven’t totally agreed to go with the Queens as our chosen venue, but this is not detrimental to Helen, because my client asked me who I would prefer to work with at all the venues we have been in discussion with, I chose Helen as she stands out from the crowd. Hopefully we will be proceeding with the Queens especially if you can release the 13th October, we are currently provisionally holding the 12th October. Helen is a credit to the Queens Hotel and believe me it isn’t often you encounter somebody like her, she does make the Queens stand out from its competitors. Regards Sue

09 Mar 2012, Mrs J Jones rated The Queens  

Amazing
I have to say our wedding at the Queens hotel surpassed all our expectations. The day was truely amazing and all our guests have said how lovelier day they had! Thank you to all involved especially Allison and Helen in the run up to the day!

09 Mar 2012, R Gordan rated The Queens  

Successful event at The Queens
Dear Rebecca, I would like to thank you and all your colleagues for your assistance in ensuring our guests enjoyed a very successful event at the Queens Hotel. We have received lots of positive feedback from our guests about your hotel in particular the rooms, food, and the helpfulness of the staff! Thank you again, we will be back!!

17 Jan 2012, Jenny rated The Queens  

Helpful
As always it was great to be with you, your attention to detail and care is hugely appreciated and helpful. Thank you too for all of your help in the organisation pre-event.

17 Jan 2012, Nina and Bobbie rated The Queens  

Perfect
We would just like to say a big thank you for the wonderful service you gave to our day. Everything was perfect!!

17 Jan 2012, Sheila rated The Queens  

Thank you
Thank you for helping to make Andrew and Tina's wedding a very memorable and wonderful day. All our guests praised the meal and service that we received. Thank you once again!